Full-time

SUMMARY

Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES

These include the following :

Develop and maintain professional functional working relationships with IHOP employees and guests.

Execute the Service Guidelines per the IHOP SOP to ensure a high quality guest experience.

Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.

Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.

Comply with SOP methods in regard to guest checks and server banking procedures.

Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.

Comply with all local and SOP health, sanitation, and safety guidelines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • reach with hands and arms; and climb or balance. The employee frequently is required to stand; walk; stoop; kneel, crouch, or crawl;

talk, hear, and be aware of surroundings; and taste or smell. The employee occasionally must lift and / or move up to 25 pounds.

One of the largest operators of IHOP Casual Family Dining restaurants. We care about our employees and have a large loyal employee base. Come join us!

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Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES

These include the following :

Develop and maintain professional functional working relationships with IHOP employees and guests.

Execute the Service Guidelines per the IHOP SOP to ensure a high quality guest experience.

Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.

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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • reach with hands and arms; and climb or balance. The employee frequently is required to stand; walk; stoop; kneel, crouch, or crawl;

talk, hear, and be aware of surroundings; and taste or smell. The employee occasionally must lift and / or move up to 25 pounds.

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Tucanos in Boise, ID is calling all Food Server to apply to join our amazing restaurant team fu ll-time or part-time positions are available!

WHY YOU SHOULD JOIN OUR TEAM

We are a unique and fast-paced restaurant that believes that hard work can be fun. We pay our Food Server a competitive wage of $16-$18 / hour .

Our team also enjoys great benefits , including Sundays off, discounts on food, and a fun, festive, and culture-infused environment .

We also make it easy to apply with our initial quick and easy mobile-optimized application . If we have your attention, please continue reading!

ABOUT TUCANOS

We are a renowned Brazilian restaurant found in multiple states across the country! We are a dining experience rich in flavor and heritage.

Our style of food and service is unique as we directly bring freshly churrasco grilled meats and vegetables to a customer's table for their convenient selection.

Our restaurant is also fun and festive! We create an environment where customers and employees can have fun and enjoy themselves.

We take pride in our ability to serve up delicious food and great customer service, so we strive every day to maintain our high standards and exceed customer expectations!

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Ask yourself : Can you provide excellent customer service? Are you able to work a flexible schedule? Do you have excellent communication skills, both in writing and verbally?

Can you manage your time effectively? Are you someone who presents themselves professionally? If so, please consider applying for this Food Server position today!

YOUR LIFE AS A FOOD SERVER

As a Server, you play an essential role in our business. With our unique service of serving freshly grilled meat and vegetables to customers right at their table, we have regular server and meat server positions.

Regular servers describe the Tucanos experience and menu items, assist in making food and beverage selections, take and ring in orders, deliver beverages, or offer deserts.

Meat servers bring and offer food as well as help prepare it, such as cutting it and so forth.

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You feel good about providing a dining experience that exceeds our guests' expectations!

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QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed.

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Education :

High school diploma or equivalent preferred.

Experience :

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Servsafe alcohol training certification (or equivalent)

FLSA Information

Management Activities :

None

Discretion / Independent Judgment :

This position does represent the company in handling complaints, arbitrating disputes or resolving grievances, as a Server you will be expected to work with guests to ensure satisfaction.

A Server will have to take initiative and get creative in resolving guest challenges and involve a supervisor as previously outlined methods appear unsuccessful.

ADA Information

Physical Requirements :

  • Ability to speak and hear.
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  • Able to reach hands and arms in any direction and kneel and stoop repeatedly.

Working Conditions :

  • May be indoor or outdoor setting depending on season and location.
  • Varied weather conditions are expected.
  • Will work near moving or mechanical parts.
  • May work near toxic / caustic chemicals and with fumes or airborne particles.
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We are hiring- a Server!

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Preferred :

Previous experience in food service or other customer service-related fields

Apply with your resume TODAY to schedule your interview for this exciting opportunity!

Please DO NOT include the date of your graduation, if applicable on your resume or application. Thank you!

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