Server
Server
ROLE PURPOSE
A TGI Fridays Server possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests’ expectations.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
- Greets Guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience.
- Looks for visual and verbal cues to identify the experience the Guest wants and customize the service to meet those expectations.
- Promptly and accurately takes food and beverage requests from Guests.
- Ensures expedient service of food and beverages to the Guest.
- Frequently checks up on the Guests and uses visual cues to provide silent service as appropriate.
- Learn TGIF menu and beverages, expertly recommends and upsells on items.
- ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
- Follows all Fridays Service Style Standards.
- Accurately rings all orders into the POS system while simultaneously interacting with Guests when applicable.
- Practices conversational ordering by mentioning current promotional features.
KEY DECISIONS
Influences :
- Guest experience
- Exercising standards of Responsible Service of Alcohol
MEASURES OF SUCCESS
- Consistently fulfill the Key Responsibilities and Accountabilities above
- Service Strength Code rating meets / exceeds company standards
- Guest satisfaction scores
- Meeting all key metrics outlined on the myPerformance scorecard
QUALIFICATION REQUIREMENTS
- Must be able to deliver plates and food and clear tables
- Must be able to lift up to 30 lbs.
- Must be able to hear well amongst loud background noise
- Must be dressed neatly and well groomed in company approved uniform at all times
- Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
- Must be able to calmly respond to angry Guests and notify a Manager
- Must be able to read and write notes to hearing impaired Guests
- Must be able to read menus to sight-impaired Guests
- Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request
- Must be able to read and write ? Must be able to stand and walk during entire shift
- Must be able to reach, bend, stoop and wipe counters / tables
COMPETENCIES PASSION FOR THE GUEST Creates a seamless Guest experience for by being the face of the door, welcoming the Guests, and enthusiastically meeting their needs.
- Creates a strong first impression promptly greeting Guests.
- Pays attention to details; remembers names and favorites of regular Guests.
- Makes a difference in the guest experience by personalizing service to exceed guest expectations.
- Goes above and beyond to establish a personal connection with guests to make them feel warm, welcome and appreciated.
- Makes the bar an attractive and exciting place to visit.
- Establishes a strong rapport with all Guests to create Friday’s fans and repeat business.
- Shows awareness of Guest needs and expectations; prevents problems before they occur.
COMMUNICATION Keeps the lines of communication positive, open and productive.
- Communicates in an open, sincere manner to build rapport with Guests and Team Members.
- Shares information with others to raise awareness of potential needs and concerns.
- Keeps interaction positive and productive; avoids conveying negative messages.
- Responds positively to conflict situations and works to find appropriate solutions.
- Listens carefully and attentively to others without interrupting.
- Asks thoughtful questions to ensure proper understanding of the message being conveyed.
- Contributes to pre-shift meetings by providing relevant updates and asking appropriate questions.
FLAIR & SALESMANSHIP Keeps it fun and keeps it real; seeks opportunities to sell others on the whole TGI Fridays experience.
- Demonstrates a unique, lighthearted style that is personal and memorable.
- Listens carefully to Guests’ needs and suggests add-ons accordingly.
- Possesses a contagious energy that translates to Guests and Team Members.
- Knows TGI Fridays drinks and menu items and is able to speak knowledgeably to make personal recommendations.
- Grows the business and expertly upsells menu items where appropriate.
- Proactively looks for ways to improve the guest experience and takes initiative to make changes as needed.
- Enthusiastically promotes the TGI Fridays brand and menu items.
RELIABILITY & ACCOUNTABILITY Works hard, carefully follows direction and established guidelines, and delivers quality results.
- Consistently arrives to work prepared and ready for the shift.
- Ensures all responsibilities are fulfilled before ending his / her shift.
- Makes him / herself available to take on additional shifts and / or responsibilities.
- Sets the standard by adhering to established rules and guidelines.
- Organizes his / her tasks in order of priority to ensure timely and thorough completion.
- Admits mistakes and takes prompt action to correct them.
- Holds self and others accountable for delivering consistent quality results.
FLEXIBILITY & STRESS TOLERANCE Knows that anything can and will happen and is willing to mix things up anyway.
- Responds quickly to changing needs and adapts as necessary to meet new challenges.
- Displays a positive, confident attitude for tackling new challenges and initiatives.
- Handles multiple tasks without becoming visibly overwhelmed or flustered.
- Easily adjusts to meet changing demands and new responsibilities.
- Promptly anticipates and reacts to potential Guest needs and problems.
- Dives into peak service situations with energy and ease.
- Responds calmly to problems and controls emotional reactions.
- Handles him / herself in a professional manner at all times.
TEAMWORK & COLLABORATION Fuels an environment where everyone pitches in and gets along.
- Recognizes the importance of working together to accomplish goals.
- Actively promotes cooperation, respect, and acceptance of all Team Members.
- Establishes positive and supportive working relationships with all Team Members to maintain a productive environment.
- Takes on additional responsibilities to ensure proper coverage during rush periods.
- Reaches out to Team Members when necessary to ensure timely completion of all tasks.
- Takes advantage of opportunities to set an example for new or inexperienced Team Members.
Related Jobs
Server
Server
ROLE PURPOSE
A TGI Fridays Server possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests’ expectations.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
- Greets Guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience.
- Looks for visual and verbal cues to identify the experience the Guest wants and customize the service to meet those expectations.
- Promptly and accurately takes food and beverage requests from Guests.
- Ensures expedient service of food and beverages to the Guest.
- Frequently checks up on the Guests and uses visual cues to provide silent service as appropriate.
- Learn TGIF menu and beverages, expertly recommends and upsells on items.
- ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
- Follows all Fridays Service Style Standards.
- Accurately rings all orders into the POS system while simultaneously interacting with Guests when applicable.
- Practices conversational ordering by mentioning current promotional features.
KEY DECISIONS
Influences :
- Guest experience
- Exercising standards of Responsible Service of Alcohol
MEASURES OF SUCCESS
- Consistently fulfill the Key Responsibilities and Accountabilities above
- Service Strength Code rating meets / exceeds company standards
- Guest satisfaction scores
- Meeting all key metrics outlined on the myPerformance scorecard
QUALIFICATION REQUIREMENTS
- Must be able to deliver plates and food and clear tables
- Must be able to lift up to 30 lbs.
- Must be able to hear well amongst loud background noise
- Must be dressed neatly and well groomed in company approved uniform at all times
- Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
- Must be able to calmly respond to angry Guests and notify a Manager
- Must be able to read and write notes to hearing impaired Guests
- Must be able to read menus to sight-impaired Guests
- Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request
- Must be able to read and write ? Must be able to stand and walk during entire shift
- Must be able to reach, bend, stoop and wipe counters / tables
COMPETENCIES PASSION FOR THE GUEST Creates a seamless Guest experience for by being the face of the door, welcoming the Guests, and enthusiastically meeting their needs.
- Creates a strong first impression promptly greeting Guests.
- Pays attention to details; remembers names and favorites of regular Guests.
- Makes a difference in the guest experience by personalizing service to exceed guest expectations.
- Goes above and beyond to establish a personal connection with guests to make them feel warm, welcome and appreciated.
- Makes the bar an attractive and exciting place to visit.
- Establishes a strong rapport with all Guests to create Friday’s fans and repeat business.
- Shows awareness of Guest needs and expectations; prevents problems before they occur.
COMMUNICATION Keeps the lines of communication positive, open and productive.
- Communicates in an open, sincere manner to build rapport with Guests and Team Members.
- Shares information with others to raise awareness of potential needs and concerns.
- Keeps interaction positive and productive; avoids conveying negative messages.
- Responds positively to conflict situations and works to find appropriate solutions.
- Listens carefully and attentively to others without interrupting.
- Asks thoughtful questions to ensure proper understanding of the message being conveyed.
- Contributes to pre-shift meetings by providing relevant updates and asking appropriate questions.
FLAIR & SALESMANSHIP Keeps it fun and keeps it real; seeks opportunities to sell others on the whole TGI Fridays experience.
- Demonstrates a unique, lighthearted style that is personal and memorable.
- Listens carefully to Guests’ needs and suggests add-ons accordingly.
- Possesses a contagious energy that translates to Guests and Team Members.
- Knows TGI Fridays drinks and menu items and is able to speak knowledgeably to make personal recommendations.
- Grows the business and expertly upsells menu items where appropriate.
- Proactively looks for ways to improve the guest experience and takes initiative to make changes as needed.
- Enthusiastically promotes the TGI Fridays brand and menu items.
RELIABILITY & ACCOUNTABILITY Works hard, carefully follows direction and established guidelines, and delivers quality results.
- Consistently arrives to work prepared and ready for the shift.
- Ensures all responsibilities are fulfilled before ending his / her shift.
- Makes him / herself available to take on additional shifts and / or responsibilities.
- Sets the standard by adhering to established rules and guidelines.
- Organizes his / her tasks in order of priority to ensure timely and thorough completion.
- Admits mistakes and takes prompt action to correct them.
- Holds self and others accountable for delivering consistent quality results.
FLEXIBILITY & STRESS TOLERANCE Knows that anything can and will happen and is willing to mix things up anyway.
- Responds quickly to changing needs and adapts as necessary to meet new challenges.
- Displays a positive, confident attitude for tackling new challenges and initiatives.
- Handles multiple tasks without becoming visibly overwhelmed or flustered.
- Easily adjusts to meet changing demands and new responsibilities.
- Promptly anticipates and reacts to potential Guest needs and problems.
- Dives into peak service situations with energy and ease.
- Responds calmly to problems and controls emotional reactions.
- Handles him / herself in a professional manner at all times.
TEAMWORK & COLLABORATION Fuels an environment where everyone pitches in and gets along.
- Recognizes the importance of working together to accomplish goals.
- Actively promotes cooperation, respect, and acceptance of all Team Members.
- Establishes positive and supportive working relationships with all Team Members to maintain a productive environment.
- Takes on additional responsibilities to ensure proper coverage during rush periods.
- Reaches out to Team Members when necessary to ensure timely completion of all tasks.
- Takes advantage of opportunities to set an example for new or inexperienced Team Members.
Server
Carrabbas Grandville -
$200 SIGN ON BONUS
Your primary responsibility is to anticipate our customers' needs and provide each one with a positive dining experience.
We hope that you will be able to exhibit genuine hospitality to your customers and have team spirit towards your fellow Carrabbamico employees.
WE OFFER :
- Meal discounts
- Career advancement opportunities
- Flexible schedules
- Medical, dental, and prescription drug coverage
COMPANY OVERVIEW :
Bloomin' Brands, Inc., headquartered in Tampa, Florida was founded in 1988 by those who believe in hospitality, sharing, quality, being courageous and having fun! Bloomin' Brands, Inc.
is a company of restaurants that owns and operates Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill, and Fleming's Prime Steakhouse & Wine Bar.
Bloomin’ Brands, LLC is an equal opportunity employer. M / F / D / V are encouraged to apply.
Server
Our Friendly, fast paced location is looking to add to our team!
Servers ensure all guests have a delightful first AND last impression of the UHG dining experience. We are looking for a competent Restaurant Server to satisfy our guests' needs.
You’ll be the face of our restaurant and responsible for the guests’ experiences.
We are looking to hire part and full-time team members that have the willingness to work with any availability and a desire to .
TAKE HOME ALL CASH TIPS DAILY!!!
We are looking for individuals who want to join our Uccello’s Family and help us continue our growing success.
- Do you have a passion for hospitality?
- Are you outgoing and personable?
- Do you thrive working in a fast-paced and ever-changing atmosphere?
If so, we would like you to be a part of our successful team!
General Responsibilities :
- Provide excellent customer service.
- Greet customers and present the Uccello’s menu.
- Presents ordered choices in a prompt and efficient manner.
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Collaborate with other restaurant staff.
Compensation & Benefits :
- With tips earn Anywhere between $15-$25 an hour
- Flexible Scheduling
- Tuition Discounts with Davenport University
- Meal Incentives
Notice
Uccello’s Hospitality Group does not discriminate in employment against persons based on age,
color, disability, gender, gender identity / gender expression, genetic information, familial status,
height, marital status, national origin, political persuasion, race, religion, sex, sexual orientation,
veteran status, or weight. Applicants must be legally permitted to work in the United States.
Server
Job Description
Our founding belief at Bonefish Grill is that, if we take care of our people , Bonefish will take care of itself. This belief is the source of our actions, what we stand for, and how we achieve success
At Bonefish Grill, we have a deep passion for fresh quality food, and we've used our expertise to create an unparalleled lineup of dishes that are ever changing.
Our Big City Bar is the perfect spot to enjoy our handcrafted cocktails.
If you are looking for a great place to work, have fun, and make money, apply today!
As a Server it is your responsibility to be knowledgeable in all areas of food, beverage, and service. You will learn to anticipate our Guests’ needs and to provide each one with a positive dining experience, while exhibiting genuine hospitality.
- Extensive knowledge of our menus
- Communicates clearly
- Is a team player
- Provides exceptional hospitality for our customers
Perks & Benefits that we offer at Bonefish Grill :
- Career Growth. We believe in developing people!
- Work / Life balance. Flexible scheduling and PTO (when eligible) to take that much needed "me" time!
- Health & Wellness benefits . We offer health (medical, dental and vision) insurance options for eligible team members
- Meal comp benefits
- Anniversary Program
- Rx for pet’s prescription savings program
- Employee discounts with Perks at Work
- Rewards and recognition programs because we appreciate all that you do
Compensation Range : Varies by Location plus tips
Server
Real Seafood is where the coastlines of the Atlantic Ocean, the Great Lakes, and the Gulf of Mexico meet and features a menu teeming with the area's largest variety of fresh-caught fish and seafood.
NOW HIRING :If you are a polished professional who has an eye for detail and a willingness to learn and adopt our standards, we want to hear from you!
Benefits Include :
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
We are an equal opportunity employer.
Real Seafood is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company.
At Real Seafood you can grow your career with us.
This restaurant front of house job for Food Server / Waiter will focus on guest service / waiting tables in which you will be expected to provide great customer service.
Mesero / Mesera roles also must interact with co-workers in a friendly and thoughtful manner in addition to other Waiters / Waitresses.