Server
Base Wage Minimum California State : $15.50
Base Wage Minimum Los Angeles County : $15.96
Base Wage Minimum Los Angeles City : $16.04
Base Wage Maximum : $20.00
Once eligible, this position includes the following Benefits :
- Competitive wages
- DailyPay Option
- Paid Vacation
- Medical, dental, and vision plans
- Flexible Savings Account
- Short-term disability
- Life, AD&D, and accident insurance
- Legal Solution Plan
- Employee assistance program
- Opportunity for advancement
- Paid Sick Leave
- Retirement Plans
A TGI Fridays Server possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests’ expectations.
Key Responsibilities :
- Greets Guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience.
- Looks for visual and verbal cues to identify the experience the Guest wants and customize the service to meet those expectations.
- Promptly and accurately takes food and beverage requests from Guests.
- Ensures expedient service of food and beverages to the Guest.
- Frequently checks up on the Guests and uses visual cues to provide silent service as appropriate.
- Learn TGIF menu and beverages, expertly recommends and upsells on items.
- ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
- Follows all Fridays Service Style Standards.
- Accurately rings all orders into the POS system while simultaneously interacting with Guests when applicable.
- Practices conversational ordering by mentioning current promotional features.
MEASURES OF SUCCESS
- Guest experience
- Exercising standards of Responsible Service of Alcohol
- Consistently fulfill the Key Responsibilities and Accountabilities above
- Service Strength Code rating meets / exceeds company standards
- Guest satisfaction scores
- Meeting all key metrics outlined on the myPerformance scorecard
QUALIFICATION REQUIREMENTS
- Must be able to deliver plates and food and clear tables
- Must be able to lift up to 30 lbs.
- Must be able to hear well amongst loud background noise
- Must be dressed neatly and well groomed in company approved uniform at all times
- Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
- Must be able to calmly respond to angry Guests and notify a Manager
- Must be able to read and write notes to hearing impaired Guests
- Must be able to read menus to sight-impaired Guests
- Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request
- Must be able to read and write
- Must be able to stand and walk during entire shift
- Must be able to reach, bend, stoop and wipe counters / tables
Related Jobs
Server
Base Wage Minimum California State : $15.50
Base Wage Minimum Los Angeles County : $15.96
Base Wage Minimum Los Angeles City : $16.04
Base Wage Maximum : $20.00
Once eligible, this position includes the following Benefits :
- Competitive wages
- DailyPay Option
- Paid Vacation
- Medical, dental, and vision plans
- Flexible Savings Account
- Short-term disability
- Life, AD&D, and accident insurance
- Legal Solution Plan
- Employee assistance program
- Opportunity for advancement
- Paid Sick Leave
- Retirement Plans
A TGI Fridays Server possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests’ expectations.
Key Responsibilities :
- Greets Guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience.
- Looks for visual and verbal cues to identify the experience the Guest wants and customize the service to meet those expectations.
- Promptly and accurately takes food and beverage requests from Guests.
- Ensures expedient service of food and beverages to the Guest.
- Frequently checks up on the Guests and uses visual cues to provide silent service as appropriate.
- Learn TGIF menu and beverages, expertly recommends and upsells on items.
- ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
- Follows all Fridays Service Style Standards.
- Accurately rings all orders into the POS system while simultaneously interacting with Guests when applicable.
- Practices conversational ordering by mentioning current promotional features.
MEASURES OF SUCCESS
- Guest experience
- Exercising standards of Responsible Service of Alcohol
- Consistently fulfill the Key Responsibilities and Accountabilities above
- Service Strength Code rating meets / exceeds company standards
- Guest satisfaction scores
- Meeting all key metrics outlined on the myPerformance scorecard
QUALIFICATION REQUIREMENTS
- Must be able to deliver plates and food and clear tables
- Must be able to lift up to 30 lbs.
- Must be able to hear well amongst loud background noise
- Must be dressed neatly and well groomed in company approved uniform at all times
- Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
- Must be able to calmly respond to angry Guests and notify a Manager
- Must be able to read and write notes to hearing impaired Guests
- Must be able to read menus to sight-impaired Guests
- Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request
- Must be able to read and write
- Must be able to stand and walk during entire shift
- Must be able to reach, bend, stoop and wipe counters / tables
Server
$15 per hour - $15 per hour plus tips.
Our Winning Family Starts With You! Check out these great benefits!
- Flexible schedules to help you balance other life commitments (school, childcare, family care, etc.)
- Free Employee Meal! (limited menu)
- Weekly pay
- Anniversary pay
- Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire)
- Paid Family and Medical Leave (up to 2 weeks after 1 year of service)
- Medical / dental insurance
- Ongoing training to build critical skills for current and future roles
- Discounts on cellphones, travel, electronics & much more!
- 401(k) savings plan (Company match after 1 year of service)
- Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!)
And much more! Because at Olive Garden, We’re All Family Here!
One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority.
We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants.
As a server, you will deliver exceptional dining experiences by providing safe, friendly and attentive service that makes our guests feel welcome and like they are part of our family.
Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of food, wine, and our fresh ingredients
We'd love to welcome you home as the newest member of the Family!
Server
Our Servers are motivated, team oriented, friendly, dependable and driven to providing excellent guest service. A qualified candidate will greet and seat guests, suggestive-sell, take orders, prep food, collect payment, clear tables, and resolve guest complaints notifying management of any complaints received.
The position requirements include an ability to communicate with guests, sufficient mobility to move and / or operate in work area, to lift and carry food trays weighing up to 25 lbs.
and meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
Server
With a career at HMSHost, you really benefit! We offer :
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- 401(k) retirement plan with company match
- Company paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program refer a friend and earn a bonus
Summary
- The Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections;
- coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times;
performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.
Essential Functions
- Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
- Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc
- Presents check for payment and provides change as needed
- Follows HMSHost customer service, adult beverage and cash handling policies and procedures
- Keeps station clean, sets up and takes down station tables appropriately
Minimum Qualifications, Knowledge, Skills, and Work Environment
- Must meet state minimum age for serving alcoholic beverages
- Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Requires the ability to lift and / or move up to 20 lbs
- Requires the ability to walk, bend, twist, and stand to perform normal job functions
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- Frequently immerses hands in water and water diluted with chemical solutions
Equal Opportunity Employer (EOE)Minority / Female / Disabled / Veteran (M / F / D / V)Drug Free Workplace (DFW)
Benefits
Competitive compensationFlexible spending account for health expenses401(k) retirement savings planPaid VacationEmployee and family members comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insuranceCredit Union MembershipHMSHost benefits vary by location and some associates may not be eligible for certain benefits.
Associates covered by a collective bargaining agreement may be eligible for different benefits. HMSHost reserves the right to amend and / or terminate a benefit plan at any time.
Server
Our Servers are motivated, team oriented, friendly, dependable and driven to providing excellent guest service. A qualified candidate will greet and seat guests, suggestive-sell, take orders, prep food, collect payment, clear tables, and resolve guest complaints notifying management of any complaints received.
The position requirements include an ability to communicate with guests, sufficient mobility to move and / or operate in work area, to lift and carry food trays weighing up to 25 lbs.
and meet any state, county or municipal regulation pertaining to health risk concerns about food handling.