Server / Cashier
JOB TITLE : Server Cashier
REPORTS TO : General Manager CLASSIFICATION : Non-Exempt
DEPARTMENT : Restaurant Operations LEVEL : Front of the House
SUMMARY OF POSITION : Non-exempt, full or part-time position. Employees in this
position provide guests with service and products as quickly, conveniently,
and efficiently as possible in a friendly manner. Each server / cashier is
responsible for ensuring proper and efficient service, ensuring that each
shift contributes to the increased profitability of the restaurant using
independent decision-making. Other duties as assigned.
ESSENTIAL DUTIES AND
RESPONSIBILITIES :excellent customer service before, during, and after taking orders. Greets
guests upon arrival, make eye contact, and thanks guests when leaving
Maintains
a clean dining room, patio, parking lot, etc., as assigned, in compliance
with Farmer Boys standards
Successfully
works the drive-thru window and works the phone for phone-in orders as
assigned
Properly
packages, checks, and delivers accurate orders to guests
Responsible
for the accuracy of all orders, (dine-in, to-go, and drive-thru), that are
delivered to the guest
Maintains
stock and cleanliness of required work areas as directed by the Manager in
Charge
Follows
the work schedule as posted, unless a change in the schedule is arranged with
the Manager in Charge
Specific
Responsibilities
Accepts
and accurately processes payments using the cash register operating system
Ensures
all sales are processed according to policy
Informs
the Manager in Charge of all sales, cash, or operating discrepancies
Follows
policy concerning the amount of cash kept in the register; counts and verifies
cash drawer per store policy
Proactively
protects critical limits and standards assigned to product critical control
points
Unwavering
protection of the safety of the product above all other job priorities
Immediately
notifies the Manager in Charge of any food safety risks
Required
to periodically attend and implement assigned food safety training classes
and education opportunities
Adheres
to food safety standards and procedures
Immediately
notifies the Manager in Charge of any guest accidents or injuries, and
follows established procedures
Protects
assets at all times but does not put self at risk
Practices
safe work habits and reports any unsafe conditions to the General Manager
Reads,
understand, and follows instruction and labeling system on all Safety Data
Sheets
KNOWLEDGE, SKILLS, AND
ABILITIES :is a restaurant operations job
Minimum
age requirement is 16 years
Understands
the importance of quality guest service
Ability
to read and comprehend written instructions
Ability
to speak, understand, take direction, read, and write in the English language
Must
be able to present State or County mandated Food Handler Card within the time
allowed for the specific State or
County
While
performing the duties of the job, the employee is regularly exposed to the
risk of fumes. The use of solvents and
industrial degreasers are required regularly to clean equipment, tools, and
floors; fumes occur when cleaning
Physical
requirements include standing (up to 4 hours at a time); walking, bending,
and stooping (while serving and
stocking). Requirements also include lifting (up to 40 pounds) while bringing
in umbrellas, tables, chairs, and / or stocking supplies. Approximately 99% of the time is spent in standing and / or walking mode.
WORK EXPERIENCE AND
EDUCATION :School Diploma or G.E.D. preferred
Years of server, cashier, line cook, prep cook, or combination of experience
in a restaurant or customer service establishment
Related Jobs
Server / Cashier
JOB TITLE : Server Cashier
REPORTS TO : General Manager CLASSIFICATION : Non-Exempt
DEPARTMENT : Restaurant Operations LEVEL : Front of the House
SUMMARY OF POSITION : Non-exempt, full or part-time position. Employees in this
position provide guests with service and products as quickly, conveniently,
and efficiently as possible in a friendly manner. Each server / cashier is
responsible for ensuring proper and efficient service, ensuring that each
shift contributes to the increased profitability of the restaurant using
independent decision-making. Other duties as assigned.
ESSENTIAL DUTIES AND
RESPONSIBILITIES :excellent customer service before, during, and after taking orders. Greets
guests upon arrival, make eye contact, and thanks guests when leaving
Maintains
a clean dining room, patio, parking lot, etc., as assigned, in compliance
with Farmer Boys standards
Successfully
works the drive-thru window and works the phone for phone-in orders as
assigned
Properly
packages, checks, and delivers accurate orders to guests
Responsible
for the accuracy of all orders, (dine-in, to-go, and drive-thru), that are
delivered to the guest
Maintains
stock and cleanliness of required work areas as directed by the Manager in
Charge
Follows
the work schedule as posted, unless a change in the schedule is arranged with
the Manager in Charge
Specific
Responsibilities
Accepts
and accurately processes payments using the cash register operating system
Ensures
all sales are processed according to policy
Informs
the Manager in Charge of all sales, cash, or operating discrepancies
Follows
policy concerning the amount of cash kept in the register; counts and verifies
cash drawer per store policy
Proactively
protects critical limits and standards assigned to product critical control
points
Unwavering
protection of the safety of the product above all other job priorities
Immediately
notifies the Manager in Charge of any food safety risks
Required
to periodically attend and implement assigned food safety training classes
and education opportunities
Adheres
to food safety standards and procedures
Immediately
notifies the Manager in Charge of any guest accidents or injuries, and
follows established procedures
Protects
assets at all times but does not put self at risk
Practices
safe work habits and reports any unsafe conditions to the General Manager
Reads,
understand, and follows instruction and labeling system on all Safety Data
Sheets
KNOWLEDGE, SKILLS, AND
ABILITIES :is a restaurant operations job
Minimum
age requirement is 16 years
Understands
the importance of quality guest service
Ability
to read and comprehend written instructions
Ability
to speak, understand, take direction, read, and write in the English language
Must
be able to present State or County mandated Food Handler Card within the time
allowed for the specific State or
County
While
performing the duties of the job, the employee is regularly exposed to the
risk of fumes. The use of solvents and
industrial degreasers are required regularly to clean equipment, tools, and
floors; fumes occur when cleaning
Physical
requirements include standing (up to 4 hours at a time); walking, bending,
and stooping (while serving and
stocking). Requirements also include lifting (up to 40 pounds) while bringing
in umbrellas, tables, chairs, and / or stocking supplies. Approximately 99% of the time is spent in standing and / or walking mode.
WORK EXPERIENCE AND
EDUCATION :School Diploma or G.E.D. preferred
Years of server, cashier, line cook, prep cook, or combination of experience
in a restaurant or customer service establishment
Server
$15 per hour - $15 per hour plus tips.
Our Winning Family Starts With You! Check out these great benefits!
- Flexible schedules to help you balance other life commitments (school, childcare, family care, etc.)
- Free Employee Meal! (limited menu)
- Weekly pay
- Anniversary pay
- Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire)
- Paid Family and Medical Leave (up to 2 weeks after 1 year of service)
- Medical / dental insurance
- Ongoing training to build critical skills for current and future roles
- Discounts on cellphones, travel, electronics & much more!
- 401(k) savings plan (Company match after 1 year of service)
- Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!)
And much more! Because at Olive Garden, We’re All Family Here!
One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority.
We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants.
As a server, you will deliver exceptional dining experiences by providing safe, friendly and attentive service that makes our guests feel welcome and like they are part of our family.
Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of food, wine, and our fresh ingredients
We'd love to welcome you home as the newest member of the Family!
Server
Our Servers are motivated, team oriented, friendly, dependable and driven to providing excellent guest service. A qualified candidate will greet and seat guests, suggestive-sell, take orders, prep food, collect payment, clear tables, and resolve guest complaints notifying management of any complaints received.
The position requirements include an ability to communicate with guests, sufficient mobility to move and / or operate in work area, to lift and carry food trays weighing up to 25 lbs.
and meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
Server
With a career at HMSHost, you really benefit! We offer :
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- 401(k) retirement plan with company match
- Company paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program refer a friend and earn a bonus
Summary
- The Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections;
- coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times;
performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.
Essential Functions
- Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
- Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc
- Presents check for payment and provides change as needed
- Follows HMSHost customer service, adult beverage and cash handling policies and procedures
- Keeps station clean, sets up and takes down station tables appropriately
Minimum Qualifications, Knowledge, Skills, and Work Environment
- Must meet state minimum age for serving alcoholic beverages
- Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Requires the ability to lift and / or move up to 20 lbs
- Requires the ability to walk, bend, twist, and stand to perform normal job functions
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- Frequently immerses hands in water and water diluted with chemical solutions
Equal Opportunity Employer (EOE)Minority / Female / Disabled / Veteran (M / F / D / V)Drug Free Workplace (DFW)
Benefits
Competitive compensationFlexible spending account for health expenses401(k) retirement savings planPaid VacationEmployee and family members comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insuranceCredit Union MembershipHMSHost benefits vary by location and some associates may not be eligible for certain benefits.
Associates covered by a collective bargaining agreement may be eligible for different benefits. HMSHost reserves the right to amend and / or terminate a benefit plan at any time.
Server
Our Servers are motivated, team oriented, friendly, dependable and driven to providing excellent guest service. A qualified candidate will greet and seat guests, suggestive-sell, take orders, prep food, collect payment, clear tables, and resolve guest complaints notifying management of any complaints received.
The position requirements include an ability to communicate with guests, sufficient mobility to move and / or operate in work area, to lift and carry food trays weighing up to 25 lbs.
and meet any state, county or municipal regulation pertaining to health risk concerns about food handling.