Security Service Technician

Full-time

WD30176189

What you will do

Service Technicians diagnose problems and perform service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems and other related building system products at customer sites.

How you will do it

  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
  • Service, troubleshoot, and install card access, CCTV, and burglar alarm systems.
  • Read and interpret blueprints, diagrams, submittals, specifications software / systems, programs, schematics, and operational product manuals.
  • Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction.
  • Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers.
  • Obtain customer signature upon completed service call assignment.
  • Available for on-call emergency service.
  • Perform other duties as assigned.

What we look for

Required

  • 2-year degree or equivalent combination of education and experience.
  • Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
  • Experience installing, inspecting, repairing, and programming card access and CCTV.
  • Fire alarm experience is a plus.
  • Experience in reading and interpreting blueprints, submittals, and operational / product manuals.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Ability to work flexible hours including weekends to meet customer requirements.
  • Overnight travel may be required.
  • Demonstrate a high level of customer service.
  • Maintain truck inventory to ensure timely response to customer needs.
  • Ability to adhere to, implement, and always follow safety guidelines and procedures.
  • Strong organizational skills, positive attitude, and an ability to learn quickly.
  • Possess a valid driver’s license and driving record that meets company requirements.
  • Able to pass a pre-employment background and drug test.
  • Retain any licenses that are required by National, State and Local codes.

Knowledge of applicable NFPA standards.

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WD30176189

What you will do

Service Technicians diagnose problems and perform service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems and other related building system products at customer sites.

How you will do it

  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
  • Service, troubleshoot, and install card access, CCTV, and burglar alarm systems.
  • Read and interpret blueprints, diagrams, submittals, specifications software / systems, programs, schematics, and operational product manuals.
  • Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction.
  • Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers.
  • Obtain customer signature upon completed service call assignment.
  • Available for on-call emergency service.
  • Perform other duties as assigned.

What we look for

Required

  • 2-year degree or equivalent combination of education and experience.
  • Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
  • Experience installing, inspecting, repairing, and programming card access and CCTV.
  • Fire alarm experience is a plus.
  • Experience in reading and interpreting blueprints, submittals, and operational / product manuals.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Ability to work flexible hours including weekends to meet customer requirements.
  • Overnight travel may be required.
  • Demonstrate a high level of customer service.
  • Maintain truck inventory to ensure timely response to customer needs.
  • Ability to adhere to, implement, and always follow safety guidelines and procedures.
  • Strong organizational skills, positive attitude, and an ability to learn quickly.
  • Possess a valid driver’s license and driving record that meets company requirements.
  • Able to pass a pre-employment background and drug test.
  • Retain any licenses that are required by National, State and Local codes.

Knowledge of applicable NFPA standards.

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Armed Security Officer

Armed Security Officer for Environmental Protection Agency

Objective

This position is under the direct supervision of the Project Manager and is responsible for the protection, safeguarding, and security of assets, personnel, customers, and all visitors.

Essential Functions

Read and understand the English language to effectively carry out applied printed rules, detailed orders, instructions, and training materials.

Have a command of both the written and spoken English language to properly communicate in person or via electronic devices (telephone and radio) with co-workers and the general public.

The ability to maintain a professional, tactful and courteous demeanor under stressful situations security personnel routinely encounter.

Be able to compose precise short paragraphs, written reports, and other reports in the English language as necessary.

Job Duties

Performs security patrols.

Enforces access control procedures.

Protects property from theft, embezzlement, sabotage, fire, and accidents.

Investigates and write reports on accidents, incidents, suspicious activities, safety and fire hazards, and other security-related situations.

Assist customers, employees, and visitors in following the department's procedures.

May perform other related duties as assigned by a security Lieutenant and / or security Project Manager.

Candidate Qualifications :

Must be a U.S. Citizen

Must be 21 years of age

Must be a high school / GED graduate

Prior armed security, law enforcement, or military experience preferred

Additional Eligibility Qualifications :

The applicant is required to submit to a pre-employment medical exam and drug screening.

The applicant must be able to pass an NLIC / State / Local Background check and Credit check (as applicable).

Favorable Site Approval from Client

Ohio Guard License

First Aid, CPR, AED

Firearms Qualification

Diversified Protection Corporation

Diversified Protection Corporation (DPC) is a trusted provider of integrated security solutions for private and public entities.

We offer a full spectrum of services from training and risk assessments to armed security guards. As a company with two decades of experience, our clients include the Department of Homeland Security, Federal Protective Services (DHS / FPS);

Department of Defense, Pentagon Force Protection Agency (DoD / PFPA), Department of the Army and Department of State, Bureau of Diplomatic Security (DoS / DS) National Aeronautics and Space Administration (NASA), Environmental Protection Agency (EPA) and Department of Energy (DOE).

AAP / EEO Statement

Diversified Protection Corporation is an equal opportunity employer. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups.

They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful.

This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity :

This position is onsite at our corporate location in Blue Ash, OH*

Responsible for controlling access to a Secure Facility from a Control Room or Front Desk

Secures premises by patrolling property monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

Prevents losses and damage by reporting irregularities; informing violators of policy and procedures

Responsibilities :

  • Tours premises or monitors grounds via surveillance equipment.
  • Greets and directs visitors, provides temporary visitor IDs, and maintains a visitors log.
  • Responds to security breaches and prepares and files reports describing incidents, accidents, or intruders.
  • Incumbents in this position may or may not be required to hold a valid firearms license and carry a firearm while on duty.
  • Hourly inspections of exterior doors
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Requirements :

  • Previous experience in security / law enforcement preferred
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Join an award-winning company

Three-time winner of Best in KLAS 2020-2022

2022 Top Workplaces Healthcare Industry Award

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2022 Top Workplaces Culture Excellence Awards

Innovation

Work-Life Flexibility

Leadership

Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include :

  • Associate Benefits We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
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Our culture is rooted in collaboration, growth, and innovation.

  • Growth We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
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Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.

Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

If you require accommodation in the application process, please contact .

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Overview

Summary of Responsibilities :

Works as a part of a team to provide a safe working environment for Company associates. Protects Company assets from loss due to fire, severe weather, theft and vandalism.

Controls access to Company property by ensuring appropriate identification and credentials of associates and visitors Performs various security duties.

Works with minimal supervision and is responsible for making an established range of decisions, escalating to Shift Sergeant when necessary and updating Shift Sergeant on a regular basis.

Responsibilities

Position Responsibilities :

Is vigilant and observant while stationed at posts in lobbies and service street.

Monitors alarm and access control systems, and responds within established procedures to all signals.

Makes required patrols inside and on the perimeter of Western & Southern Financial Group property.

Monitors CCTV and radios, and responds within established procedures.

Acts within established procedures to control access and provide a safe working environment for Company associates.

Maintains records, and makes written reports.

Maintains professional apperance.

Performs other duties as assigned by management.

Qualifications

Selection Criteria :

Proven experience with a military, state, county or municipal police agency or private police training.

Proven ability to prepare correspondence, reports and forms using a prescribed format and conforming to proper rules of punctuation, grammar, diction and style.

Demonstrated ability to define problems, collect or interpret data, establish facts and draw valid conclusions.

Proven experience making sound decisions and using good judgment in day-to-day responsibilities and in emergencies.

Possesses and displays excellent verbal and written communication skills with proven ability to convey information, verbally and in writing, to internal and external customers in a clear, accurate, focused and concise manner.

Willingness to work any shift and make interior and exterior patrols by foot.

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Must be able to lift a maximum of 25 pounds.

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Work Setting

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Educational Requirements :

High school diploma or G.E.D.

Computer Skills and Knowledge of Hardware & Software Required :

Working knowledge of word processing and spreadsheet applications.

Ability to learn security-related software.

Certifications & Licenses (i.e., Series 6 & 63, CPA, etc.) :

Valid driver’s license with a satisfactory and safe driving record required.

Position Demands :

Extended hours required during peak workloads or special events.

Work outside during all shifts and all weather conditions.

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Essential Job Functions

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Desired Previous Experience / Education

Master's Degree in computer science, information systems, or related technical field

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