Title : Security

Location : LBA Hotel

Reports To : General Manager

FLSA : Hourly; Non-Exempt

Job Summary

Hotel Security associates help protect guests and their property, fellow associates, and the company’s property and assets through continuous surveillance during shift.

Prerequisites

Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times.

Per company policy, potential associates must pass appropriate security clearances.

• One year experience in similar position
• High school diploma or equivalent

SUMMARY OF ESSENTIAL JOB FUNCTIONS

• Must be able to perform major life activities : Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to push / pull 100 pounds unassisted; lift / carry 60 pounds unassisted
• Must be able to stand for eight hours; bend / stretch / reach
• Must be able to communicate with other associates and / or guests.

Required Knowledge, Skills and AbilitIes

Knowledge :

• Legal alcohol serving state regulations
• Signs of guests who may be intoxicated and handling the situation in a professional manner
• Standards of operation as required by brand
• Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events
• Knowledge of all hotel emergency procedures
• Knowledge of how to monitor and operation hotel security cameras for investigative purposes

Skills :

• Maintain professional behavior at all times
• Strong conflict resolution skills

Abilities :

• Multi-task, remain guest service centric
• Effectively communicate with guests and associates
• Work as a team member

Specific Responsibilities

• Conduct exterior and interior patrols of the hotel(s) premises on a regular basis throughout shift.
• Ensure parking lots are safe and secured, all hotel entry doors are properly locked, and rooms occupied by guest are quiet during overnight hours during according to policy.
• Patrol all areas of the hotel, including but not limited to; parking lot, hotel lobby, hotel pool, hallways, restaurant / bar (if applicable.)
• Check on other associates present in the hotel during shift and take action if they are doubtful about someone or need assistance controlling a situation with guest or not guests on premises.
• Follow all policies and guidelines for handling disturbances on the hotel premises during shift. In instances where there is not a policy or procedure to follow, use best judgement.
• In situations where de-escalation procedure aren’t effective, contact the local police department.
• Respond promptly to any calls for assistance from the other hotel staff members.
• Provide customer service focused interaction during all encounters with guests and non-guests of the hotel.
• Complete and submit to management a daily security log with reports of the day and any incidents that occurred.
• All other duties as assigned.

Working Conditions / Special Requirements

• This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
• May also come in on the weekends to greet guests and ensure meeting or group satisfaction.
• Standing, walking for long periods of time while maintaining a friendly professional image.
• Working both indoors and outdoors.
• May be required to work any day / shift, including weekends.

POSITIONS FOR POSSIBLE ADVANCEMENT

ACKNOWLEDGEMENT

Loyal Source is actively seeking experienced Security Service Technicians, for a contract assignment.

Service Technicians diagnose problems, Install, perform service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems and other related building system products at customer sites.

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
• Service, troubleshoot, install, and inspect card access, CCTV, and burglar alarm systems.
• Read and interpret blueprints, diagrams, submittals, specifications software / systems, programs, schematics, and operational product manuals.
• Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction.
• Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers.
• Obtain customer signature upon completed service call assignment.
• Available for on-call emergency service.

Qualifications

• 4 + years of experience with card access and CCTV.
• Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
• Experience installing, inspecting, repairing, and programming card access and CCTV.
• Fire alarm experience.
• Experience in reading and interpreting blueprints, submittals, and operational / product manuals.
• Ability to follow verbal and written instructions.
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Ability to adhere to, implement, and always follow safety guidelines and procedures.
• Possess a valid driver’s license and driving record that meets company requirements.
• Able to pass a pre-employment background and drug test.
• Retain any licenses that are required by National, State and Local codes.

Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide. With a focus in government healthcare, technical and support services, engineering, and travel healthcare, Loyal Source provides exceptional custom solutions to both private enterprise and government agencies.

Loyal Source is a military friendly employers and proud partner of the Military Spouse Employment Partnership program.

For more information go to our website www.loyalsource.com and follow us on LinkedIn, Facebook & Twitter for other positions currently open.

Loyal Source does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

This contractor and subcontractor abides by the requirements of 41 CFR 60-1.4(a) , 60-300.5(a) and 60-741.5(a) . These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin.

Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Descripción del empleo

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe.

Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Shift : 2nd shift

Job Description Summary

Patrols all areas of the property; assists owner / guests with room access. Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.

Locks property entrances when required. Conducts daily physical hazard inspections. Responds to accidents, contacts EMS or administers first aid / CPR as required.

Assists owner / guests / associates during emergency situations. Notifies appropriate individuals in the event of accidents, attacks, or other incidents.

Defuses owner / guest / associate disturbances. Calls for outside assistance if necessary. Completes incident reports to document all Loss Prevention related incidents.

Handles all interruptions and complaints. Resolves safety hazard situations. Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation.

Reports to scenes of vehicle accidents / thefts. Calls for assistance using proper code responses. Completes a Loss Prevention shift summary / daily activity report.

Maintains confidentiality of all Loss Prevention and property reports / documents; releases information only to authorized individuals.

Conducts investigations and gathers evidence. Conducts interviews with relevant parties.

Job Description

Patrols all areas of the property; assists owner / guests with room access. Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.

Locks property entrances when required. Conducts daily physical hazard inspections. Responds to accidents, contacts EMS or administers first aid / CPR as required.

Assists owner / guests / associates during emergency situations. Notifies appropriate individuals in the event of accidents, attacks, or other incidents.

Defuses owner / guest / associate disturbances. Calls for outside assistance if necessary. Completes incident reports to document all Loss Prevention related incidents.

Handles all interruptions and complaints. Resolves safety hazard situations. Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation.

Reports to scenes of vehicle accidents / thefts. Calls for assistance using proper code responses. Completes a Loss Prevention shift summary / daily activity report.

Maintains confidentiality of all Loss Prevention and property reports / documents; releases information only to authorized individuals.

Conducts investigations and gathers evidence. Conducts interviews with relevant parties.

CORE WORK ACTIVITIES

• Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications.
• Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets.
• Welcomes and acknowledges all owners / guests according to company standards, anticipates and addresses owners / guests' service needs, assists individuals with disabilities, and thanks owners / guests with genuine appreciation.
• Speaks with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette.
• Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of other associates.
• Complies with quality assurance expectations and standards.
• Stands, sits, or walks for an extended period or for an entire work shift.
• Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
• Performs other reasonable job duties as requested by Supervisors.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

Job Description

Under the general direction of the Security Manager, the Security Officer protects life and property of all persons on hospital premises and patrols hospital buildings and grounds to prevent fire, theft, and vandalism.

Secures, unlocks, and protects hospital buildings. Responds to security needs of the hospital personnel, patients, and visitors.

Participates in performance improvement activities.

Additional Information

KEY RESPONSIBILITIES :

Use bullets for specific responsibilities)

Protects life and property of all persons on hospital premises. Deescalates all potentially tense situations. Immediately contacts local police prior to any physical altercations.

Patrols Hospital buildings and grounds to prevent fire, theft, and vandalism. Diligently reports any suspicious activity and investigates accidents, incidents, and criminal acts.

Secures, locks, and protects Hospital buildings and grounds. Assists with inquires made by patients, visitors, or employees.

Responds quickly and effectively to emergency and non-emergency situations.

Ensures only authorized persons are admitted onto Hospital property. Assists with inquires made by patients, visitors, or other employees.

Maintains current information in daily activity reports / logs, indecent reports, lost and found logs, etc.

Serves as a member of the emergency response team and responds to codes appropriately.

Reports all safety and fire hazards, investigates incidents of unusual circumstances, and reports all incidents to supervisor.

Supports all fire / life safety / emergency management drills and education initiatives.

Documents incident reports in an accurate and timely manner. Follows appropriate investigative procedure.

Must be able to respond quickly to all areas of the hospital.

Successfully completes hospital and department specific orientation and ongoing mandatory education requirements timely.

Manage access control at various entrances by ensuring all staff, patients, visitors and vendors are authorized to gain entry for business / service purposes.

Assists in maintaining regulatory requirements, including state and federal regulations.

Maintains patient confidentiality at all times.

Maintains a good rapport and a cooperative working relationship with physicians, staff, and vendors.

Should an emergency situation arise (weather related or other emergency related events), senior management may require a need to have security staff remain at the Hospital in order to assure that the well-being of our patients is uncompromised and Hospital operations are interrupted.

While these situations are unusual and at times predictable, our security staff should be prepared to remain on site.

Other duties as assigned.

REQUIRED KNOWLEDGE & SKILLS :

Examples : Ability to work independently and take initiative; Good judgment and problem solving skills; Communication skills;

Interpersonal and organizational skills; Level of confidentiality)

Ability to perform duties independently.

Ability to communicate clearly in English, both verbally and in writing.

Basic computer knowledge and skills required.

Demonstrated ability to function calmly and competently in high stress situations.

Ability to display mental and emotional stamina in situations involving death, multiple patients, family members, etc.

Ability to be honest, alert, and well-disciplined.

Ability to lift and move up to 100 pounds.

Proven ability to maintain confidentiality at all times.

Strong customer service skills.

Participate in performance improvement activities.

EDUCATION / EXPERIENCE / LICENSURE / TECHNICAL / OTHER :

Education : High school diploma or equivalent (GED).

Experience (Type & Length) : Two to five (2-5) years of experience in the field of law enforcement, security management, or a related field is required.

Experience in a health care setting is preferred.

Certification / Licensure : A current Basic Life Support (BLS) American Red Cross or American Heart Association Provider certification or a CPI certification is preferred.

Software / Hardware :

Other : Use or possession of a firearm and / or other weapons is prohibited.

Overview

People. Technology. Services. Savings.

At Kent, we pull from an infinite array of security and service solutions and integrate them to deliver the most manpower-efficient, operationally effective and ROI-rich program you can't find anywhere.

Kent is the top choice for leading industries in commercial and residential real estate, government, healthcare, financial institutions.

Kent was created to change the way things were done. Even as a young family-owned operation, our mission was to redefine the role of a security provider.

Applying elite forces training, our focus has always been on prevention rather than reaction. We practice active vigilance rather than passive call-and-response.

We have always been the first to invest in new technologies in order to remain a step ahead of any and all eventualities as well as maintain ourselves as industry leaders.

Decades later, Kent is still family owned and we have never wavered from the forward-thinking approach that made us an industry leader.

Today, we integrate technology and resources no other company can deliver and we are already researching and developing the next generation of Kent solutions.

Additionally, in anticipation of our customers growing needs, we've expanded our footprint to include integrated security, optimized building services, exclusive hospitality programs, and streamlined business support solutions.

Kent is your single source provider and we are re-engineering the way security and business services are delivered.

Job Skills / Requirements

KENT SERVICES IS HIRING NOW!

Evening Shift : 6pm-2am

Overnight Shift : 12am-8am

Essential Functions :

• Provide high quality security services to protect individuals and property
• Build, improve and maintain effective relationships with all stakeholders
• Remain flexible in a continuously changing environment; adapt to diverse situations
• Familiar with site specific post orders and operations manuals
• Enforce client and company policies, rules and regulations
• Closely monitor circuit television systems and alarms
• Patrol the facility on foot or in a vehicle, where applicable

Qualifications

• Must have valid Class D Security License
• Prior contract security, military or law enforcement experience is a plus
• Outstanding interpersonal and communications skills
• Able to work in a team-oriented environment
• Flexible availability
• Must be at least 18 years of age or older as required by applicable law or contractual requirements
• Must have high school diploma or GED.
• Successful complete Kent Security Services’ New Hire Orientation Course
• Computer savvy

PROFESSIONAL ATTIRE & PROFESSIONAL RESUME REQUIRED