Team Leader seasonal CSR- UHC Group
Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation.
Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5 / 5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture.
Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us.
Find a job you’ll love today!
The team leader is responsible for managing a team of Agents / Representatives and related activities.
The team leader will have an active visible presence on call center floor, deliver coaching support to Agents / Representative, and drive performance.
The team leader will focus on identifying any performance outliers amongst their Agents / Representatives and coach to those outliers and bring recommendation for needed Agent / Representative removal from project to Operations Manager’s immediate attention.
The team leader is to take what they have learned from the Coach / Supervisor training and execute that process day-to-day.
Team leader should have a daily discussion with their team around trending utilizing huddle documents and performance reporting provided by the client / Everise.
The team leader is expected to attend weekly calls with leadership and the client to review lower performing Agents / Representatives and how to coach those Agents / Representatives.
The team leader is expected to be able to speak to the Agents / Representatives performance and provide next steps. Team leader will be responsible for reviewing sales results and applying next steps to increase key performance indicators.
The team leader will need to advocate for the implementations of the Everise Employee first culture and the United Culture and Mission within leadership and staff to help our consumers live a healthier life.
Qualifications
Applicable Health Insurance License Required
Previous Call Center Experience Required
A minimum of one season of UHC Sales licensed supervisory experience (Team Leader or Specialist / Coach) Required
Intermediate to advance proficiency in Microsoft Office applications Required
Word
Excel
PowerPoint
Forms
Teams
Outlook
Bilingual (English Spanish) Preferred
Minimum of six month to one year of leadership experience in a call center setting
Demonstrated ability to support a call center team.
Ability to adapt quickly to change.
Eagerness to help people.
Values accountability.
Ability to support and instill the UHS Mission and Culture of helping consumers live a healthier life.
Ability to teach and coach to improve sales performance.
Self-motivated and has ability to motivate a team to success.
Ability to analyze reporting to identify area of opportunity to focus on to improve performance.
Values competition.
High energy.
Working knowledge of Agent / Representative role to support their team.
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
Related Jobs
Team Leader seasonal CSR- UHC Group
Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation.
Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5 / 5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture.
Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us.
Find a job you’ll love today!
The team leader is responsible for managing a team of Agents / Representatives and related activities.
The team leader will have an active visible presence on call center floor, deliver coaching support to Agents / Representative, and drive performance.
The team leader will focus on identifying any performance outliers amongst their Agents / Representatives and coach to those outliers and bring recommendation for needed Agent / Representative removal from project to Operations Manager’s immediate attention.
The team leader is to take what they have learned from the Coach / Supervisor training and execute that process day-to-day.
Team leader should have a daily discussion with their team around trending utilizing huddle documents and performance reporting provided by the client / Everise.
The team leader is expected to attend weekly calls with leadership and the client to review lower performing Agents / Representatives and how to coach those Agents / Representatives.
The team leader is expected to be able to speak to the Agents / Representatives performance and provide next steps. Team leader will be responsible for reviewing sales results and applying next steps to increase key performance indicators.
The team leader will need to advocate for the implementations of the Everise Employee first culture and the United Culture and Mission within leadership and staff to help our consumers live a healthier life.
Qualifications
Applicable Health Insurance License Required
Previous Call Center Experience Required
A minimum of one season of UHC Sales licensed supervisory experience (Team Leader or Specialist / Coach) Required
Intermediate to advance proficiency in Microsoft Office applications Required
Word
Excel
PowerPoint
Forms
Teams
Outlook
Bilingual (English Spanish) Preferred
Minimum of six month to one year of leadership experience in a call center setting
Demonstrated ability to support a call center team.
Ability to adapt quickly to change.
Eagerness to help people.
Values accountability.
Ability to support and instill the UHS Mission and Culture of helping consumers live a healthier life.
Ability to teach and coach to improve sales performance.
Self-motivated and has ability to motivate a team to success.
Ability to analyze reporting to identify area of opportunity to focus on to improve performance.
Values competition.
High energy.
Working knowledge of Agent / Representative role to support their team.
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
Commercial Diver, Casual/Seasonal
Description
Many of the world’s top engineers and scientists come together in our Water business because they view a community’s interaction with water a bit differently as a single holistic system, rather than unconnected networks divided by jurisdictional boundaries.
Working throughout the hydrologic cycle, we are delivering sustainable solutions to make sure water is where it should be and available when needed.
Our experts guide our work with scientific rigor, an innovative spirit, and a vision for growth. Every day, we help communities improve, reuse, and protect this precious resource for future generations.
By 2025 we’re hiring 2,000 people (like you) to join our team. Grow with us, H2O+U.
Your Opportunity
We are looking for a talented as needed Commercial Diver who wants to be part of a purpose-driven organization that’s focused on helping our clients, colleagues and communities thrive.
Our people are Stantec’s most valuable resource, and in joining our team you will be able to leverage your career experiences and expertise within a culture that values inclusion, celebrates shared success, and applauds ambition.
Our team members are involved in a variety of projects that may include endangered species assessments, habitat restoration, water resources management, infrastructure assessment, water quality assessment, scientific and commercial diving.
We are seeking exceptionally talented and enthusiastic individuals with a keen interest in natural sciences to join our team and advance their career.
Your Key Responsibilities
- Conduct freshwater mussel surveys;
- Conduct bathymetric surveys;
- Lead the Stantec scientific dive team;
- Act as a member of the Stantec commercial dive team;
- Supervise Surface Supplied Air and SCUBA diving operations onsite;
- Assist with maintenance and repairs of diving equipment;
- Assist with maintenance and repairs of boats, trucks, and other field equipment;
- Prepare and enforce dive plans, job hazard analysis, and emergency management plans for projects;
- Conduct sediment sampling;
Participate in multi-disciplinary environmental assessments
- Ability to inspect, maintain boats, trucks and other field equipment, ability to repair a plus;
- Ability to record and track dive and maintenance logs;
Data analysis and report writing; and
Flexible schedule and willingness to travel for prolonged periods for field assignments.
The position will primarily work on job sites. Field work may include exposure to the elements including inclement weather.
Qualifications
Your Capabilities and Credentials
Professionalism, positive attitude, and ability to work well with others
Strong commitment to safe work operations
Strong communication skills necessary to interact with management and clients
Education and Experience
Education : High School Diploma required degree in Biology or Environmental sciences a plus.
Experience : ADCI Air Diver certification with a minimum of 1-year of experience and / or AAUS scientific diver certification.
- Prior mussel survey experience and advanced boat operation skills preferred;
- Licensure : State Issued Driver’s License required and DOT Driver certification preferred;
- Ability to pass Army Corps of Engineers background check required;
Current Physical, First-Aid, Oxygen, CPR certification or the ability to obtain.
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
Stantec is a place where the best and brightest come to build on each other's talents, do exciting work, and make an impact on the world around us.
At Stantec, we live our corporate values every day.
Stantec was ranked the 5th most sustainable company in the world and the 1st in North America by Corporate Knights for our 2020 performance.
In February 2021, Stantec announced a pledge to be carbon neutral for 2022 and achieve operational net-zero by 2030.
Stantec is the only engineering design firm that has been rated a Climate Leader with an A- score by CDP for the last three years.
Stantec has been named by Forbes as one of the World’s Best Employers and America’s Best Employers for Women. Additionally, the American Indian Science and Engineering Society selected Stantec as one of the Top 50 workplaces for Indigenous STEM professionals
Seasonal & Regular Retail Stock & Fulfillment - Kenwood Towne Centre
Job Description
The ideal logistics processor is independent, motivated, results oriented and committed to providing outstanding customer experiences every day.
A day in a Life
- Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer’s orders following quality, packing and shipping standards
- Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures
You own this if you have
- A high level of ownership, accountability and initiative
- Had success working in a fast-paced environment thanks to your ability to prioritize multiple tasks
- Organizational skills and attention to detail
- The skills to use of a variety of technology and new computer applications
- The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
- The ability to work a flexible schedule based on business needs
We’ve got you covered
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including :
- Medical / Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
2022 Nordstrom, Inc
Current Nordstrom employees : To apply, log into Workday, click the Careers button and then click Find Jobs.
Seasonal Summer Sales Associate
Responsibilities
The Sales Associate is responsible for providing a great in-store shopping experience for customers. The Sales Associate assists with additional tasks including, but not limited to, stocking, cleaning, and folding merchandise.
Flawless Execution
Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
Follow company policies and procedures to ensure the safety of all our associates and customers.
Assist with product launch changes according to company SOP.
Provide a Great Customer Experience
Deliver on all aspects of the customer experience model.
Process transactions quickly and accurately reducing the customers wait time.
Positively resolve customer service-related issues as they arise and determine resolution or escalate further communicate all issues and resolutions to Store Management.
Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Other essential functions may occur as directed by your supervisor.
Essential Qualifications
Education : High School or Equivalent
Years of Experience : 0-2 of relevant job experience - minimum 6 months
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements
Preferred Qualifications (skills and abilities)
Previous retail experience preferred
Customer service skills and ability to interact with customers
Strong verbal and written communication skills specifically with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team
Benefits and Compensation
Express offers a range of benefits to help protect full-time associates health and long-term financial security including :
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
- And more
Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.
Salary Range : $10.10 - $13.15
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Seasonal Talent Acquisition Coordinator
Description
Company Description
1-800-FLOWERS.COM, Inc is a leading provider of gifts designed to help customers express, connect, and celebrate. The company’s business platform features our all-star family of brands, including 1-800-Flowers.
com, Harry & David, Personalization Mall, Cheryl’s Cookies, Shari’s Berries, The Popcorn Factory, and more.
Talent Acquisition Coordinators are responsible for supporting the recruitment efforts for the 1-800-Flowers.com locations in Ohio.
This is a SEASONAL Talent Acquisition position to support high volume hiring during the most important gifting months of the year.
Ideal candidates will possess excellent customer service skills, high level of accuracy, and must maintain confidentiality.
ESSENTIAL DUTIES & RESPONSIBILITIESMajor responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management
Duties include but are not limited to :
- Assist with the full lifecycle recruiting process by screening and interviewing candidates (by phone and in person)
- Greet applicants and new hires in a professional and courteous manner
- Provide excellent customer service to internal and external stakeholders
- Schedule interviews and orientations
- Data entry of job postings, new hire information, and tracking information
- Assist with facilitating orientations, new hire paperwork, and I9 verifications
- General administrative support in the Talent Acquisition department
- Assist with planning and participation in job fairs, campus events, and other networking opportunities
- Maintain reasonable and reliable attendance
- Work extended hours, including weekends during peak season
- May travel to other locations within the Central Ohio area
- Other duties as assigned
EDUCATION AND EXPERIENCE
- A High School Diploma or GED required.
- 2-3+ years strong customer service experience.
- Experience in Human Resources (HR) and / or legal hiring practices, interview techniques, and recruitment are preferred.
- A professional demeanor and excellent communication skills are required to effectively interact with all levels of company personnel and outside contacts.
- Strong computer skills including Microsoft Office Suite.
- Experience with ADP a plus.
- Ability to prioritize workload.
- Strong interpersonal skills with the maturity to quickly establish credibility and respect with a broad range of diverse business partners.
- Excellent communication (both oral and written) skills.
- Accurate data entry / clerical skills with excellent attention to detail.
- Excellent organizational skills and ability to manage competing priorities.
- Must maintain a high degree of discretion and confidentiality at all times.
- Ability to engage and work cooperatively within a team environment.
- Must be able to pass a background check.
Requirements
- A High School Diploma or GED required.
- 2-3+ years strong customer service experience.
- Experience in Human Resources (HR) and / or legal hiring practices, interview techniques, and recruitment are preferred.
- A professional demeanor and excellent communication skills are required to effectively interact with all levels of company personnel and outside contacts.
- Strong computer skills including Microsoft Office Suite.
- Experience with ADP a plus.
- Ability to prioritize workload.
- Strong interpersonal skills with the maturity to quickly establish credibility and respect with a broad range of diverse business partners.
- Excellent communication (both oral and written) skills.
- Accurate data entry / clerical skills with excellent attention to detail.
- Excellent organizational skills and ability to manage competing priorities.
- Must maintain a high degree of discretion and confidentiality at all times.
- Ability to engage and work cooperatively within a team environment.
- Must be able to pass a background check.