Company Overview

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation.

Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5 / 5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture.

Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us.

Find a job you’ll love today!

The team leader is responsible for managing a team of Agents / Representatives and related activities.

The team leader will have an active visible presence on call center floor, deliver coaching support to Agents / Representative, and drive performance.

The team leader will focus on identifying any performance outliers amongst their Agents / Representatives and coach to those outliers and bring recommendation for needed Agent / Representative removal from project to Operations Manager’s immediate attention.

The team leader is to take what they have learned from the Coach / Supervisor training and execute that process day-to-day.

Team leader should have a daily discussion with their team around trending utilizing huddle documents and performance reporting provided by the client / Everise.

The team leader is expected to attend weekly calls with leadership and the client to review lower performing Agents / Representatives and how to coach those Agents / Representatives.

The team leader is expected to be able to speak to the Agents / Representatives performance and provide next steps. Team leader will be responsible for reviewing sales results and applying next steps to increase key performance indicators.

The team leader will need to advocate for the implementations of the Everise Employee first culture and the United Culture and Mission within leadership and staff to help our consumers live a healthier life.

Qualifications

Applicable Health Insurance License Required

Previous Call Center Experience Required

A minimum of one season of UHC Sales licensed supervisory experience (Team Leader or Specialist / Coach) Required

Intermediate to advance proficiency in Microsoft Office applications Required

Word

Excel

PowerPoint

Forms

Teams

Outlook

Bilingual (English Spanish) Preferred

Minimum of six month to one year of leadership experience in a call center setting

Demonstrated ability to support a call center team.

Ability to adapt quickly to change.

Eagerness to help people.

Values accountability.

Ability to support and instill the UHS Mission and Culture of helping consumers live a healthier life.

Ability to teach and coach to improve sales performance.

Self-motivated and has ability to motivate a team to success.

Ability to analyze reporting to identify area of opportunity to focus on to improve performance.

Values competition.

High energy.

Working knowledge of Agent / Representative role to support their team.

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

Job Description

Overview

SEASONAL SALES PARTNER

REPORTS TO : STORE MANAGER

STATUS : NON-EXEMPT

Summary

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas.

We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves Partners.

With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit one handshake at a time.

Our Seasonal Sales Partners engage with customers and create an exceptional in-store experience during our busiest seasons.

They embody Boot Barn’s Mission, Vision and Values in their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills and strong point-of-sale proficiency.

Responsibilities

Essential Duties and Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.
• Demonstrates high level of quality work, attendance and appearance.

Qualifications

Qualifications

Strong communication, customer service, time management and organizational skills.

Competencies

Customer Centric / Sales Driven Assesses customer experience within the store and promotes a culture of customer engagement.

Is attentive to customers and understands their needs, offers products that are aligned with the consumers’ expectations.

Continually searches for ways to improve customer service.

• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards.

Ensures the protection of confidential information.

Boot Barn Benefits & Additional Compensation Opportunities

• Competitive hourly rate plus selling incentives (SPIFFS) and monthly store sales bonus.
• Merchandise discount : 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.*
• Medical, Dental, Vision and Life Insurance.*
• 401(k) plan with generous company matching.
• Flexible schedules and work / life balance.
• Opportunities for growth at every level we are opening 50+ new stores each year.
• For eligible Boot Barn Partners

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job.

Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

Sedentary : Limited activity, no lifting, limited walking

Light : Office work, some lifting, bending, stooping or kneeling, walking

X Moderate : Mostly standing, walking, bending, frequent lifting

Arduous : Heavy lifting, bending, crawling, climbing

Work Environment

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job.

Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Description

Position Summary :

Under the direction of the Henson Robinson Zoo’s General Curator, seasonal zookeepers serve as relief keepers and are responsible for the husbandry, health, and welfare of each animal in the collection.

Our keepers work as a team and make strides every day to enhance the lives of our animals and the experiences of our guests.

This seasonal position is 9 months with a 3 month lay-off.

Specific Responsibilities :

• Prepare animal diets following the prescribed diets determined by the General Curator and follow proper animal feeding procedures.
• Clean animal exhibits, walkways, grounds, and other facilities within exhibit areas in accordance with the established Standard Operating Procedures.
• Performs daily observations of animals and exhibit facilities. Reports any abnormalities in animal behavior, animal health, exhibit security, and safety to their immediate supervisor or other member of management.
• Must be able to recognize diseases that might occur in captive wildlife. Carries out treatment prescribed by Zoo’s Veterinarian and General Curator.
• Recommends improvements in animal care procedures and schedules, exhibit maintenance, and safety.
• Utilizes proper restraint techniques with animal and human safety always in mind : this includes the agility to safely net and maneuver with injured, aggressive, or handling neonate animals.
• Successfully secure animals, their enclosures, and other associated structures.
• Must be familiar with ZAA (Zoological Association of America) Accreditation Standards and husbandry guidelines, and USDA APHIS standards and regulations.
• Zookeepers must stay current with animal husbandry, training techniques and enrichment industry standards.
• Must interact with public in formal and informal encounters. Always remaining courteous while answering questions, enforcing rules, and educating.
• Performs maintenance work on exhibits facilities, grounds, and landscape, including minor repairs.
• Required to operate power tools, lawn care equipment, vehicles, traverse ladders, and other equipment to repair and maintain the facility.
• Train, direct, and monitor Zoo interns or others as assigned.
• Perform all other duties as assigned by the Zoo Director and General Curator, or designee.
• Must be able to safely work in all weather conditions, including extreme cold, snow and humid conditions typical of central Illinois.
• Ability to work weekend, holidays, after hour events, and some travel for animal shipments or continuing education is required.
• The schedule is flexible and days off are subject to change based on institution needs.
• This seasonal keeper position is trained on 2 of 4 zoo runs and serves as a relief for full-time keepers.

Education and Pre-requisites

Required Knowledge, Skills, and Abilities :

• Associates degree in zoology, biology, or one year experience in the care of animals in a zoological institution or a suitable combination
• Must be able to work with a wide range of taxa including reptiles, raptors, primates, domestic barnyard animals, and large carnivores.
• Basic computer knowledge. Knowledge of ZIMS or other zoo record software preferred.
• Must be able to multi-task and adjust to changing schedules and time constraints.
• Ability to use a two-way radio

Physical Demands : Based on an 8 hour workday

Never 0 hrs Rarely 0-2 hrs Occasionally 2-4 hrs Frequently 4-6 hours Continuously 6-8 hours

• Sit : Rarely
• Stand : Frequently
• Walk : Frequently
• Bend : Frequently
• Squat : Occasionally
• Kneel : Frequently
• Crawl : Rarely
• Climb : Rarely
• Reach : Frequently
• Overhead reaching : Occasionally
• Grasp : Frequently
• Push / Pull : Occasionally
• Twist / Turn : Frequently
• Lift : 11-60 lbs occasionally
• Lift : 1-10 lbs frequently
• Stairs : Occasionally
• Ladders : Rarely

Other :

• Ability to lift heavy objects (60 lbs) from ground level, move approximately 10 feet and perform this at least 5 times in succession without danger of injury
• Ability to withstand heavy outdoor labor in extreme weather conditions.

Corrected Vision must include :

• Seeing 20 / 20
• Normal Depth Perception

Corrected Hearing must include :

Normal frequency sensitivity

Speaking skills must include being understandable when speaking :

• In person
• On the telephone or radio

General Requirements :

• Must be able to read and write and have good command of the English language.
• Good oral and written communication.
• Physical capabilities lifts 60 pounds, squat, bend and move as necessary for the job.
• Must be able to perform basic mathematics.
• Must have basic proficiency of Microsoft Excel and Word.
• Must possess valid Illinois Driver’s License.
• Must possess professional phone skills and work well with the public.
• Must present a neat and professional appearance.
• Responsible to follow policies and procedures outlined in Springfield Park District employee manual.
• Must live in Sangamon County, in the State of Illinois or must be willing to move to Sangamon County in the State of Illinois within the first 6 months of acceptance of a position with the Springfield Park District.

Compensation and benefits

$17.51 per hour

Seasonal keepers receive 2 personal days and 2 sick days after 60 day probation period

Healthcare available after 1500 hours of work

14 paid holidays per year

Application instructions

The RSS Seasonal Research Consultant is responsible for installing and updating the processing code for establishing select DA White Dwarfs as spectrophotometric standards onto the Linux machine UPIC at NOIRLab in order to have the computational mechanism be accessible for future use, and be updated with refinements based on refinements to the knowledge base of DA white dwarf atmospheres.

Essential Functions :

• Install the processing code developed for establishing select DA White Dwarfs as spectrophotometric standards onto the Linux machine UPIC at NOIRLab
• Incorporate newer DA white dwarf atmosphere models and use the code (above) and produce consequent updates for the SEDs of the set of standard DA white dwarfs
• Compare results from these new models to the existing ones, and support publication of the results
• Improve / develop the the interface of the module of the existing code which calculates DAWD photometry through a user specified passband so that it is suitable for future public use

Other Functions :

Other duties as assigned

Required Education / Experience / Skills / Abilities :

• PhD in Astronomy / Physics or a related area
• Experience with computational astronomy / physics and facility with computers and coding as demonstrated through published works or certifications

Preferred Education / Experience / Skills / Abilities :

Experience with photometric methods and spectrophotometry

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.
• The employee is occasionally required to stand; walk; reach with hands and arms and stoop; kneel; crouch; or crawl.
• The employee must regularly lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
• Must possess - sufficient mobility, strength, or dexterity in both arms and hands and both legs to a) reach upward, sideways, downward to work with paper files;

b) sufficient mobility and dexterity to utilize computer systems, fax machines, copiers, and other office machines.

• Must possess 1) ability to read and understand instructions, drawings, safety guides, and other written materials necessary to perform job;
• 2) sufficient visual capacity to perform the applicable functions without assistance of visual aids other than eye contacts or eye glasses;
• 3) sufficient spoken aural capacity to hear and understand instructions, warning bells, fire alarms, or shouted instructions without assistance of auditory aids other than a hearing aid;

and 4) ability to impart information orally so that others understand and can respond appropriately

Some travel may be necessary in or outside the contiguous United States.

The position will remain open until filled. To be considered in the first round of reviews, please submit your application by April 28, .

The Association of Universities for Research in Astronomy (AURA) is a consortium of 47 US institutions and 3 international affiliates that operates world-class astronomical observatories for the and .

AURA’s role is to establish, nurture, and promote public observatories and facilities that advance innovative astronomical research.

In addition, AURA is deeply committed to public and educational outreach, and to throughout the astronomical and scientific workforce.

AURA carries out its role through its astronomical facilities.

COVID-19 Policy Update : AURA has implemented a mandatory vaccination policy that requires all employees to be vaccinated including being up to date on boosters, unless qualified for an exemption based on medical or religious reasons.

All new employees will be required to comply with this policy and will be required to present proof of full vaccination or submit a completed request (including supporting documents, if applicable) for an exemption at least five business days prior to their start of employment.

Individuals who fail to meet this deadline may have their employment start date delayed. This is a requirement for all employees working onsite or from home (telework or hybrid remote work schedule).

Currently the vaccination requirement does not apply to any future AURA employees working in Chile, regardless of their nationality or type of contract.

As a recipient of U.S. Government funding, AURA is considered a government contractor and is subject to Equal Employment Opportunity and Affirmative Action regulations.

As an Equal Opportunity and Affirmative Action Employer, AURA does not discriminate based on race, sex, color, age, religion, national origin, sexual orientation, gender identity / gender identity expression, lawful political affiliations, veteran status, disability, and / or any other legally protected status under applicable federal, state, and local equal opportunity laws.

The statements below as well as the requests for self-identification are required pursuant to these regulations. We encourage your participation in meeting these federal reporting requirements which are included for protection and to assist us in our recordkeeping and reporting.

Your responses are kept strictly confidential.

The RSS Seasonal Research Consultant is responsible for installing and updating the processing code for establishing select DA White Dwarfs as spectrophotometric standards onto the Linux machine UPIC at NOIRLab in order to have the computational mechanism be accessible for future use, and be updated with refinements based on refinements to the knowledge base of DA white dwarf atmospheres.

Essential Functions :

• Install the processing code developed for establishing select DA White Dwarfs as spectrophotometric standards onto the Linux machine UPIC at NOIRLab
• Incorporate newer DA white dwarf atmosphere models and use the code (above) and produce consequent updates for the SEDs of the set of standard DA white dwarfs
• Compare results from these new models to the existing ones, and support publication of the results
• Improve / develop the the interface of the module of the existing code which calculates DAWD photometry through a user specified passband so that it is suitable for future public use

Other Functions :

Other duties as assigned

Required Education / Experience / Skills / Abilities :

• PhD in Astronomy / Physics or a related area
• Experience with computational astronomy / physics and facility with computers and coding as demonstrated through published works or certifications

Preferred Education / Experience / Skills / Abilities :

Experience with photometric methods and spectrophotometry

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.
• The employee is occasionally required to stand; walk; reach with hands and arms and stoop; kneel; crouch; or crawl.
• The employee must regularly lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
• Must possess - sufficient mobility, strength, or dexterity in both arms and hands and both legs to a) reach upward, sideways, downward to work with paper files;

b) sufficient mobility and dexterity to utilize computer systems, fax machines, copiers, and other office machines.

• Must possess 1) ability to read and understand instructions, drawings, safety guides, and other written materials necessary to perform job;
• 2) sufficient visual capacity to perform the applicable functions without assistance of visual aids other than eye contacts or eye glasses;
• 3) sufficient spoken aural capacity to hear and understand instructions, warning bells, fire alarms, or shouted instructions without assistance of auditory aids other than a hearing aid;

and 4) ability to impart information orally so that others understand and can respond appropriately

Some travel may be necessary in or outside the contiguous United States.

The position will remain open until filled. To be considered in the first round of reviews, please submit your application by April 28, 2023.

Veterans, disabled individuals or wounded warriors needing assistance with the employment process should request assistance at

The Association of Universities for Research in Astronomy (AURA) is a consortium of 47 US institutions and 3 international affiliates that operates world-class astronomical observatories for the and .

AURA’s role is to establish, nurture, and promote public observatories and facilities that advance innovative astronomical research.

In addition, AURA is deeply committed to public and educational outreach, and to throughout the astronomical and scientific workforce.

AURA carries out its role through its astronomical facilities.

AURA offers an excellent benefits package including paid time off, health and welfare benefits, and retirement plan contributions, competitive salary commensurate with experience, and a very attractive work environment.

Details on benefits can be found at

COVID-19 Policy Update : AURA has implemented a mandatory vaccination policy that requires all employees to be vaccinated including being up to date on boosters, unless qualified for an exemption based on medical or religious reasons.

All new employees will be required to comply with this policy and will be required to present proof of full vaccination or submit a completed request (including supporting documents, if applicable) for an exemption at least five (5) business days prior to their start of employment.

Individuals who fail to meet this deadline may have their employment start date delayed. This is a requirement for all employees working onsite or from home (telework or hybrid remote work schedule).

Currently the vaccination requirement does not apply to any future AURA employees working in Chile, regardless of their nationality or type of contract.

As a recipient of Government funding, AURA is considered a government contractor and is subject to Equal Employment Opportunity and Affirmative Action regulations.

As an Equal Opportunity and Affirmative Action Employer, AURA does not discriminate based on race, sex, color, age, religion, national origin, sexual orientation, gender identity / gender identity expression, lawful political affiliations, veteran status, disability, and / or any other legally protected status under applicable federal, state, and local equal opportunity laws.

The statements below as well as the requests for self-identification are required pursuant to these regulations. We encourage your participation in meeting these federal reporting requirements which are included for protection and to assist us in our recordkeeping and reporting.

Your responses are kept strictly confidential.