Job Description

About the Role

At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store’s sales and profit.

As a Retail Sales Associate, you will always put customers first, offer assistance, and share your Product and Fashion knowledge.

You will create an environment that is easy for our customers to shop through Store Operations and Great Garment Care. By sharing knowledge and skills with colleagues, you will actively contribute to creating a Best Team to meet our customers’ expectations.

This role will work in accordance with H&M standards, policies, procedures, and legal requirements.

Your Day to Day*

• Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
• Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities
• Actively process, stock, and replenish garments on the sales floor and stock room
• Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
• Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in the appropriate bag following the register best practices routine
• Eager to educate and promote our H&M Loyalty program to our customers
• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment
• Work in accordance with H&M standards and local legislation with health & safety and security routines to guarantee you, your colleagues, and customer safety at all times
• Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store

Qualifications

Who You Are

• Passionate for customer service and helping people find their style
• A multi-tasker who enjoys working in a fast-paced environment
• Inclusive, positive, creative, and willing to learn on the job!
• A team player with a flexible approach
• You have the ability to lift in excess of 20 pounds
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
• Ability to climb a ladder and use a step stool
• Must be able to work a flexible work schedule, including nights and weekend

Additional Information

Why You’ll Love Working for H&M

• A dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
• Endless growth & development opportunities
• Dress your personality. We encourage you to dress your personality all day, every day.
• Did we mention our discount at H&M, &Other Stories, and COS?

Job Status : Hourly, Non-Exempt

Compensation :

Sales Associates Start at $12.75 per hour

Benefits :

H&M believes in rewarding our employees for their many contributions to our shared success. That’s why we offer a full range of inclusive benefits that enable wellness, both in and outside of work.

We pride ourselves on being a do-good company and we have a comprehensive benefit package that matches that ambition. Please note, benefits may have eligibility requirements based on employment status.

We offer : 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay 401K Commuter Benefits, Health and Dependent Care FSA.

Plus, additional Voluntary Benefits.

Our Career site will have more details, click on Benefits at career.hm.com

Please note that seasonal employees are not eligible for these benefits

EEOC Code : SLS

This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion.

H&M, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting.

This range may be modified in the future.

Summary :

Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work.

Retail Associates connect the Volcom brand with customers on an everyday basis. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store.

If you’re true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.

What you’ll do :

• Actively help and engage with customers’ needs
• Drive sales and build relationships with customers
• Represent Volcom brand with actions and knowledge of products
• Bring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers
• Complete customer transactions in a timely and accurate manner
• Inform customers of current sales and promotions
• Merchandise men’s, women’s, and kid’s clothing and accessories
• Maintain floor appearance by receiving, checking, and shelving merchandise
• Maintain store cleanliness by keeping areas organized and uncluttered
• Collaborate with your team to complete assigned tasks
• Contribute to a fun, organized, and efficient environment
• Perform other duties as assigned

What you’ll need :

• Flexible schedule and able to work days, nights, weekends and holidays
• Previous retail / sales experience preferred
• Familiarity with the Volcom brand and action sports industry
• Interpersonal, customer service, and basic math skills
• Be an effective team player
• Strong ethical behavior

Volcom Perks :

• 60% off Volcom merch
• Fun work environment & team
• 401k with employer match (based on eligibility)

Job Requirements :

• Ability to transport and position a minimum of 10 lbs
• Ability to constantly move within the store and backroom
• Ability to stand (or remain in a stationary position) for long periods of time
• Great communication with customers, store team, and corporate (in-person, phone, and email)
• Ability to accurately process cash transactions, including basic math / counting skills

Volcom is committed to fair and equitable compensation practices. The hourly pay range for this role will ultimately be in line with the location in which the position is filled.

Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location.

On-Demand Merchandising Gigs Available! Join the elite team of ACM field merchandisers turning vision into reality for retailers across the country.

Opportunities available near you, SIGN UP TODAY!

Business is growing, we need talented workers to help support the many projects we have coming up with retailers in your area.

We have opportunities for merchandisers and general laborers ranging from one day to multi-week assignments in :

Grocery, Drug, Cosmetic, Club, Discount, Convenience, Mass Merchandise, Health & Beauty, and Home Improvement Centers.

We match great people with retail MERCHANDISING GIGS!

Type of Employment :

Hourly, On-Demand, Project-Based, Temporary Part-Time W-2 Employees.

Pay :

Hourly Pay Rates and compensation packages vary by job

Work Schedules :

Flexible schedules, pick the schedule that works best for you, options available include :

1st, 2nd, 3rd shift

½ day, 1 day, weekly

Type of Work :

Store Resets & Remodels

New Store Openings

Product Placement and Replenishment

New Item Introductions

Product Demos & Brand Representation

Stocking and Restocking

Plan-O-Gram Maintenance

Assembling Displays, Fixtures, Products, etc

General Merchandising

The ACM on-demand field position role is highly regarded and respected throughout the industry. It is the perfect position for those seeking flexible schedules, work variety, challenging assignments, meeting new people, and earning good pay.

APPLY TODAY! Our hiring process is fast and simple.

ACM-Zip2

Job Description

About the Role

At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store’s sales and profit.

As a Retail Sales Associate, you will always put customers first, offer assistance, and share your Product and Fashion knowledge.

You will create an environment that is easy for our customers to shop through Store Operations and Great Garment Care. By sharing knowledge and skills with colleagues, you will actively contribute to creating a Best Team to meet our customers’ expectations.

This role will work in accordance with H&M standards, policies, procedures, and legal requirements.

Your Day to Day*

• Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
• Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities
• Actively process, stock, and replenish garments on the sales floor and stock room
• Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
• Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in the appropriate bag following the register best practices routine
• Eager to educate and promote our H&M Loyalty program to our customers
• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment
• Work in accordance with H&M standards and local legislation with health & safety and security routines to guarantee you, your colleagues, and customer safety at all times
• Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store

Qualifications

Who You Are

• Passionate for customer service and helping people find their style
• A multi-tasker who enjoys working in a fast-paced environment
• Inclusive, positive, creative, and willing to learn on the job!
• A team player with a flexible approach
• You have the ability to lift in excess of 20 pounds
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
• Ability to climb a ladder and use a step stool
• Must be able to work a flexible work schedule, including nights and weekend

Additional Information

Why You’ll Love Working for H&M

• A dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
• Endless growth & development opportunities
• Dress your personality. We encourage you to dress your personality all day, every day.
• Did we mention our discount at H&M, &Other Stories, and COS?

Job Status : Hourly, Non-Exempt

Compensation :

Sales Associates Start at $12.75 per hour

Benefits :

H&M believes in rewarding our employees for their many contributions to our shared success. That’s why we offer a full range of inclusive benefits that enable wellness, both in and outside of work.

We pride ourselves on being a do-good company and we have a comprehensive benefit package that matches that ambition. Please note, benefits may have eligibility requirements based on employment status.

We offer : 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay 401K Commuter Benefits, Health and Dependent Care FSA.

Plus, additional Voluntary Benefits.

Job Description

Cleaning, stocking, processing and customer service activities in a retail store.

Receive donations : greet donors, accept and unload donated material, offer donor receipt and thank donor for the donated items.

Sort and Process donations.

Place items on sales floor as instructed

Requirements

Able to work a flexible schedule includng weekends.

Prior retail experience preferred.

Able to lift up to 30 pds.

Able to stoop, kneel, bend and stand for long periods of time.