Summary

As a Restaurant Team Leader you directly influence the success of MOD by assisting the store General Manager execute restaurant operations during scheduled shifts.

Restaurant team leaders are all about leading Squads on shift. You will delegate tasks so that the MOD customer experience is achieved and maintained for Squads and customers.

As a Restaurant Team Leader your objective is to live, teach, and demonstrate the MOD purpose; To serve people in order to contribute to a world that works for and includes everyone.

Key Responsibilities

• Demonstrate the character traits, Grit, Growth, Generosity, and Gratitude
• Lead store team members and delegate tasks
• Assess and problem solve to remove barriers for the store team
• Cultivate a customer first service culture, focused on people
• Champion teamwork and operational success
• Act as the food safety leader and ensure food quality, accuracy, and store cleanliness
• Engage with customers and build community relationships
• Build brand dedication through outstanding customer service
• Oversee all cash handling policies and procedures
• Empower your team and store for continuous growth

Basic Qualifications

• Minimum 6 months of related team leader experience
• Ability to problem solve in a customer service environment

Preferred Qualifications

• Experience in a retail or restaurant environment
• Cash-handling skills

Physical Requirements

As a member of our Squad, you will be working in a restaurant environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing and pulling to handle or move objects weighing up to 50 pounds.

You will also be asked to operate hand-held appliances and simple kitchen equipment (industrial can opener, dough press, industrial dishwasher, etc.

Depending on the location, you may need to go up and down stairs. The ability to communicate and exchange information with coworkers and others is also required.

The ability to comply with all public health requirements, including wearing a mask, is required.

Working Conditions

• High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative)
• May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer
• Will work near moving or mechanical parts
• Varying schedule to include evenings, holidays and extended hours as business dictates
• Must be authorized to work in the United States We make pizza so we can serve people

Job Description

Job Description

You are a seasoned restaurant leader, passionate about creating amazing dining experiences. We will utilize your talents to their fullest and provide an opportunity to advance your career

Our unique culture is one of the reasons we’ve been named to the Fortune 100 Best Companies to Work For list since 2014.

At The Cheesecake Factory, we know great things happen when passionate leaders gather around our table. Come join us!

What we offer :

• Comprehensive healthcare including medical, dental and vision
• Flexible healthcare spending account
• Employee Assistance Programs
• Company-paid group life insurance, short term disability and long-term disability
• Paid time off including vacation and sick time
• 401k plan and company match
• Quarterly Bonus program
• 25% discount for your party when dining in as a guest
• Eligible for up to 50% next day pay (exclusions apply)
• Tuition assistance
• Career growth opportunities

We follow local and CDC coronavirus guidelines to ensure the safety and wellbeing of our staff members and guests.

Compensation may include base salary and geographic differential. This position is bonus eligible.

What we’re looking for :

• At least 2 years of experience as a manager in a full-service restaurant (dining plus bar)
• Solid track record of success in previous roles, including demonstrated career growth
• Strong interpersonal and communication skills
• Dependable and motivated with a strong work ethic
• Able to stand, sit, squat or walk for extended periods of time
• Able to grasp, reach overhead, push, lift and carry up to 50 lbs

Who we are :

We’re one of Fortune’s 100 Best Companies to Work For because we care for our staff like family, give back to our communities and work towards a sustainable future.

The Cheesecake Factory Incorporated is made up of several unique restaurant concepts, including Grand Lux Cafe, North Italia and Social Monk, plus our California-based support center and bakeries on each coast where our delicious cheesecakes our born! Our team of 40,000 operates more than 200 full-service, casual dining restaurants throughout the , and we’re always looking for passionate people to join in on the fun.

We are an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply.

The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.

SoCheesecake #LifeAtCheesecake

Bring your talents, friendly attitude, and expertise to our franchise of 90+ restaurants. You'll find opportunities, rewards and growth potential.

Why Choose Wendy's...

Wendy's has a strong support system, which is critical to our success. The people in our organization are the most important element to this success.

Wendy's is looking for qualified people to start their careers with us as manager trainees, shift leaders, crew leaders, and crew members.

Your responsibilities can steadily progress, until you take over as manager of a million-dollar-plus (on average) operation.

At Wendy's, quality is our recipe. You'll see it in everything that we do from the food we serve to the people that we hire.

We are committed to making our employees the best with a quality salary, training program, benefits package and great work environment.

If you are ready to meet the exciting challenges at Wendy's, we want to talk with you!

Our Goal

Wendy's goal is to be better than the rest, with high quality, great tasting food, clean comfortable surroundings and fast friendly service.

Quality is the focus of every aspect of our operations and the philosophy of every one of our employees. It is the dedication to quality that makes Wendy's a leader in the quick-service restaurant industry and a favorite of consumers.

If you are ready for exciting challenges and great rewards, apply today at Wendy's. It's not just another job...it's a rewarding career!

We're looking for outgoing and energetic Restaurant Managers!

The Restaurant Manager assists the General Manager in managing the operations and staff of a Wendy's restaurant, including the execution of all Company policies, procedures, programs and systems.

Participates in the achievement of store objectives. Ensures compliance with all federal, state and local laws and ethical business practices.

Participates in creating and maintaining a People Excellence" environment.

A Wendy's Restaurant Manager :

Trains, monitors, and reinforces food safety procedures to Shift Managers and Crew Members. Ensures all food safety procedures are executed according to Company policies and health / sanitation regulations;

takes corrective actions, as appropriate.

Works with restaurant management team to meet sales goals verses budget and prior year, including participation in local store marketing programs.

Execute appropriate plans to resolve unfavorable trends and enhance sales.

• Manages food, labor, and paper costs and other controllable expenses. Works with restaurant management team to meet profit objectives.
• Executes Company policies and procedures for the control of cash, property, product and equipment. Monitors inventory levels to ensure product availability and orders product.

Manages and maintains safe working conditions. Ensures execution of preventive maintenance.

Manages, directs, and monitors Shift Managers and Crew Members to achieve goals and to support total store Service Excellence on assigned shifts.

Ensures Customer Courtesy policies / procedures are properly executed.

• Ensures proper execution of and compliance with Company policies and procedures on assigned shifts. Anticipates and identifies problems and initiates appropriate corrective action.
• Provides proper training for Shift Managers and Crew Members through established systems and follows through to ensure compliance with Company Standards.
• Ensures proper execution of and compliance with Company policies and procedures on assigned shifts. Anticipates and identifies problems and initiates appropriate corrective action.
• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself / herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Wendy's brand
• Work with integrity, honesty and accountability in all situations

As Management at Wendy’s you’ll enjoy :

• Work Today get paid Tomorrow with FlexWage OnDemand Pay
• Competitive Pay
• Quarterly Bonuses
• Medical, Dental, Vision and RX insurance
• 401k w / Company Match
• Short and Long Term Disability
• Employee Assistance Program
• Performance Evaluations every 12 months
• Clear Career Path and Opportunities
• 10-12 Week Training Program
• Free Meals
• Paid Time Off

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

Previous managerial experience preferred but not required

• Previous fast food / quick service restaurant experience
• Top-notch customer service skills
• Strong verbal and written communication skills
• Excellent leadership skills

This Restaurant Manager opportunity starts at $44,500 with Bonus Opportunities!

We offer our Restaurant Managers benefits and perks here are a few :

• Quarterly Bonus
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Domestic Partner Benefits
• Paid Time Off
• 401(k)

Join our Krispy Kreme Family! With over 80 years serving local communities, Krispy Kreme is an iconic and well recognized brand.

We hire and care for team players that have a superior commitment to guest service and product quality. We pride ourselves in offering continuous growth for our Team Members and Managers and are pleased to offer benefits such as flexible schedules, paid vacation, medical, and a dining discount.

Krispy Kreme Pacific NW is the approved Krispy Kreme Franchisee for the Pacific Northwest, Hawaii, and British Columbia (excluding Tri-Cities and Yakima, WA).

EOE. We participate in E-Verify / Participamos en E-Verify

Restaurant Managers are responsible for assisting the General Manager with the overall operation of a single store. Work with the General Manager in setting the direction of the business in day to day operations as well as a plan to grow the business, drive sales and manage costs.

ESSENTIAL FUNCTIONS : (Other duties will be assigned as needed) Must be willing and able to do the following :

• Interact with, direct and supervise Team Members on a daily basis in a fair and dignified manner.
• Assist with interviewing, hiring, training, development and retention of qualified Team Members.
• Identify, address and document individual team Member performance problems according to standard operating procedure. Discipline and / or terminate as necessary according to standard operating procedures.
• Schedule, conduct and document individual Team Member performance reviews according to standard operating procedures.
• Authorize comps and voids for all Team Members.
• Promote and cultivate a positive, can do environment.
• Lead the entire Team to focus on Creating Magic Moments for the guest.
• Ensure adequate doughnut prep levels based on business levels, minimize waste, and control food cost.
• Make timely and accurate production calls to prevent outages and minimize waste.
• Produce doughnuts and train Team Members to produce doughnuts.
• Maintain food quality standards including consistency and presentation.
• Ensure proper food storage according to standard operating procedure and comprehend and adhere to sanitation guidelines as prescribed by standard state, city and county codes.
• Perform a shift walk through in order to assess staffing, maintenance, cleanliness, zoning and any special needs.
• Complete opening checklist, assign sanitation projects to Team Members and follow up with Team Members to ensure their completion.
• Complete certification on walkie / stakie and lock out / tag out.
• Assign Team Member deployment.
• Responsible for the security of, balancing and paring of all cash banks.
• Perform and extend an end of month inventory.
• Create appropriate atmosphere including lighting, music, and temperature levels.
• Assure compliance and follow KremeWorks policies and procedures and uphold all applicable state and federal employment laws.
• Address all guest complaints and problems effectively and courteously on an as needed basis.
• Use good judgement when dealing with difficult guests. Respond to their needs with patience and courtesy.
• Communicate repair and maintenance needs to General Manager and / or appropriate repair source.
• Adhere to standard zoning procedures.
• Maintain a clean and orderly work area to ensure safety.
• Document appropriate information in Management Log Books / Avero daily.
• Review information in Management Log Books / Avero daily.
• Read appropriate KremeWorks inter-company memorandums.
• Attend management meetings and periodic informational seminars.
• Review Krispy Kreme audits and mystery shops and make appropriate adjustments.
• Review food item sales data and make appropriate adjustments.
• Review fundraising, dozens delivery and wholesale functions agenda daily.
• Complete a daily labor report according to standard operating procedure.
• Create effective work schedules for Team Members.
• Forecast business levels and ensure smooth shift operation.
• Research current industry trends and effect changes accordingly.
• Direct and manage sales efforts which may include Local Store Marketing, Dozens Delivery, Fundraising, Route Sales and Deli Sales.
• Cultivate personal growth and entrepreneurial skills based on reviews and feedback from superiors.
• Establish a rapport with guests to promote goodwill and solicit opinions and ideas.
• Maintain a well-manicured appearance and persona that reflects the established image of the store.
• Comply with dress code.
• Be an active team player.
• Follow General Manager’s instructions.
• Ensure that all food items are correctly recorded on computer register system.
• Maintain clean and orderly work area throughout shift and leave it ready for business for the following shift
• Be responsible for personally knowing and adhering to the material in the KremeWorks Team Member Handbook.
• Enforce KremeWorks policies and procedures as outlined in the KremeWorks Team Member Handbook with the Team Members.
• Meet personal schedule requirements punctually.
• Project a courteous, confident and flexible attitude.
• Get along with fellow managers, Team Members and guests.
• Accept constructive criticism.
• Work a variable and flexible schedule which may include nights, weekends and holidays.
• Safely transport items throughout all areas of the store on a slick and uneven surface and stairs where applicable.
• Lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 50 pounds.

GENERAL RULES

• Stand and / or walk for an entire shift
• Safely move about in all areas of the store
• Perform in limited physical space with variable ventilation and extreme temperatures
• Perform duties in an environment that can be quite loud at times (including noises from machinery, equipment, music, etc.)
• Must be able to refrain from smoking for an entire shift
• Work near moving equipment and mechanical parts
• May not take or give away any unauthorized company property including food, beverage or collectibles
• May not work under the influence of alcohol or other mind / mood altering substances
• May not resort to any physical violence, intimidating or harassing behavior
• Follow all rules, policies, and procedures as outlined in the KremeWorks Team Member Hand book and any / all management supplements to the Handbook.

Failure to abide by these and other conditions of employment of the company set forth elsewhere can subject a manager to disciplinary action up to and including termination.

Accessibility varies by location.

BENEFITS AND PERKS :

• Paid Time Off (PTO) accrued at a rate of 0.025 for every hour worked
• Paycheck Advancement Program
• Hotel Travel Discounts
• Supplemental Insurance
• Employee Assistance Program
• Employee Meals

For eligible employees :

• Insurance - Medical, Dental, Vision, Life and AD&D
• 401(k) Plan with Employer Match

QUALIFICATIONS :

• Principals of providing customer service including customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction
• Food and beverage service standards
• Appropriate table settings
• Standard cash handling procedures
• Answer guest questions regarding menu items, describe ingredients and preparation of each dish and make knowledgeable suggestions.
• Communicate effectively in the English language by speaking clearly and concisely
• Demonstrated proficiency with Point of Sale (Micros preferred) computer system or similar.
• Excellent communication skills.
• Add, subtract, multiply and divide to accurately handle money, give correct change, balance till and prepare cash drops
• Multi-task and maintain composure in a fast paced environment
• Meet attendance requirements with dependability and consistency
• Maintain a neat and clean appearance to meet hotel standards and represent the hotel positively
• High school diploma or equivalent
• One year customer service experience required. Restaurant / hospitality experience preferred. Serving experience is a plus.
• Valid Food Handlers Permit

PH YSICAL REQUIREMENTS : Light Work : Exerting up to 20 lbs. of force occasionally, and / or up to 10 lbs. of force frequently, and / or a negligible amount of force constantly to move objects.

Position requires ability to exert intermittent mobility for up to 8 hours to escort guests to tables and move around dining room, visual acuity to analyze written information and view computer terminal and ability to express or exchange information by means of the spoken word.

Must be able to stand, walk, bend, and grasp. Drug Free Workplace, Equal Opportunity, E-Verify Employer