Job Overview

Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager.

Responsibilities

Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards.

Supervise service of guests, being watchful of signals from guests in need of service.

Assist manager to establish and monitor side-work duty completion.

Maintain bank to SOP, keep it balanced and secure at all times.

Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage.

Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.

Communicate daily with restaurant manager with regard to special events, house counts, etc.

Assist restaurant managers in conducting menu classes and taste panels.

Qualifications

Education / Formal Training

High school education or equivalent.

Experience

Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).

Knowledge / Skills

Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and / or complex problems and food and beverage management.

Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.

Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.

Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.

Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies.

No kneeling required.

Mobility -95% of shift covering all areas of outlets supervising.

Continuous standing to assist at hostess station -minimal stationary standing. Climbing stairs -varies by location.

No driving required.

Environment

Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen

ID : 2023-19039

Position Type : Regular Full-Time

Property : C. Baldwin Houston

Outlet : Restaurant

Category : Restaurant Operations

Address : 400 Dallas Street

City : Houston

State : Texas

EOE Protected Veterans / Disability

Job Description

Hillstone attracts leaders who thrive in fast-paced environments and have a keen eye for detail. Successful candidates are passionate about restaurants, hospitality, food and excellent service.

Our performance-driven environment prepares you to build a rewarding career in hospitality.

Newly hired managers will quickly embrace a self-directed training model and demonstrate a high level of natural curiosity about the finer details of restaurant operations.

Training length is dependent upon previous experience but is typically around 8 weeks. You become a core member of the management team while simultaneously gaining experience in each staff-level role both in the dining room and kitchen, learning from and being mentored by the training staff and the management team.

Because our managers come from all backgrounds and industries, you are not expected to be an expert on day one but will be given many opportunities within a short period of time to show your strengths.

We aim to create well-rounded restaurateurs who are also savvy businesspeople. All are given the tools for professional growth and successful managers can achieve the General Manager title within a few years.

Compensation growth is performance-based and many General Managers in our company earn over $200K per year. This high-growth compensation model reflects our desire to reward our team members for their hard work and amazing contributions to the organization.

Hillstone restaurants can be found across the nation, making relocation flexibility necessary.

Our management team search is focused on individuals who are dedicated to consistently driving high standards and achieving service excellence.

Those who enjoy a small-company-feel, are adept at building relationships, and have a single-minded focus on delivering quality should apply.

To learn more, visit our website, or read a featured profile in Bon Appetit magazine. http : / / www.hillstone.com / press / bonappetit

Starting salary ranges from $85,000-$95,000 depending on experience. Benefits include paid vacation and a comprehensive medical plan.

Qualifications

Hillstone restaurants can be found across the nation, making relocation flexibility necessary.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Overview

At Cracker Barrel, you’ll be joining a special group of people called the Cracker Barrel Family where we value what everyone brings to the table.

We care about your wellbeing and success and foster an atmosphere where employees are cared for like family.

When working at Cracker Barrel, you will enjoy a fast-paced, family environment, where we treat every guest as a guest in our own home.

You’ll be Pleasing People with our made-from-scratch recipes and inspiring smiles with our unique retail shop that combine to say : Welcome to Cracker Barrel, welcome home!

Responsibility

Bring your passion for leading people and your strong business skills to Cracker Barrel. We’re looking for leaders who can problem solve in our high-volume operations while remaining focused on achieving operational excellence and staying true to our Brand Promise and People Promise.

You will be mentored by some of the best in the business as you grow your career and earn industry-leading compensation.

In turn, you will lead, coach, and mentor our best asset our hourly team members. When you take care of them, they will take care of our guests!

Qualifications

Minimum Requirements :

• High school diploma / GED
• 2 years restaurant management; or equivalent combination of education and experience
• Must be able and willing to work a flexible schedule.
• Minimum age 21 years.

Cracker Barrel offers our managers outstanding benefits, compensation, and opportunity to GROW :

Compensation :

• Competitive annual salary starting from $51,000 and up depending on experience
• Annual merit increase opportunities
• Quarterly bonus opportunities of $1,000 - $2,000. Managers can earn up to 200% of their bonus opportunities for excellent performance
• Promotional opportunities where General Managers can earn $5,000 - $13,000 in quarterly bonus opportunities

Benefits :

• Medical, RX, Dental and Vision Benefits on Day 1
• Life Insurance and Disability Coverage
• 401k Plan with company matching contributions at 90 days
• Tuition Reimbursement
• Paid Vacation
• 35% Discount on Cracker Barrel Food and Retail items
• Employee Stock Purchase Program

Top Notch Training :

• Immersive brand and culture training conducted by our Learning and Development Managers at the Cracker Barrel Headquarters in Lebanon, TN.
• Layered learning approach live in a certified training store that highlights positional responsibilities, shift management, and leading the Employee and Guest experiences.

Culture of Belonging :

• Our employees are encouraged to be themselves, and this means we accept and celebrate our differences.
• Commitment to Diversity, Equity, and Inclusion :

We’d love to get to know you! Apply Now!

Job Title : Restaurant Manager

Job Description : SUMMARY :

SUMMARY :

Assists in the operations of the restaurant and a team of hourly associates during their respective shifts. In accordance with the goals of the company, they are responsible for managing all aspects of their shift including, but not limited to : restaurant operations, financial performance, management / staff development, customer satisfaction, quality standards, sales & marketing, and general communications with employees, vendors, customers, and corporate support staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Assist the management team in staffing of the restaurant and daily operational and procedural activities to help ensure the efficient operation of the restaurant in accordance with company policy and the respective state and federal laws.
• Supervise and direct staff (hourly team members) to assure guests are treated promptly and courteously; products are prepared as specified in both quality and quantity and the restaurant is maintained properly.

Adherence to all standards for food safety and sanitation to insure restaurant to be maintained in clean and attractive manner.

Assist in the recruitment, hiring, orientation, and training for hourly team members. Evaluates the performance, recommends and submits wage increases for hourly team members.

Initiate disciplinary action and / or termination for hourly team members.

• Utilize all company-training tools to provide hourly team members with training in all aspects of the restaurant operation.
• Assist the management team in maintaining restaurant equipment and facility per company guidelines; contacts Division Leader to inform about needed repairs to equipment in restaurant.
• Performs regular administrative tasks including : new hire paperwork, all actions related to payroll (terminations, leave of absence, transfers, vacations, etc.

inventory ordering, register and safe audits, deposit of company funds, proper accounting of restaurant funds, hourly employee schedules, management schedules, reporting all guest and employee accidents.

Investigates, resolves and responds to guest complaints.

• Attend regularly scheduled store, market and company meetings, training sessions and stay current with all federal, state and local certifications.
• Assist the GM with planning and implementation of local store marketing activities to promote products and services.
• Ensures proper execution of all accounting functions and complies with internal audit guidelines.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES :

Will supervise staff of up to team members on the shift

QUALIFICATIONS :

An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and / or ability.

EDUCATION and / or SKILLS and EXPERIENCE :

• Associates degree in Business Administration or Hospitality preferred. High School degree or equivalent required.
• Capable of adapting to business needs and solving problems quickly and efficiently.
• Ability to prioritize multiple tasks and exercise sound judgment.
• Has a functional understanding of Profit & Loss statements, costs controls, and restaurant operations.
• Demonstrates stamina, focus, compliance, and service-driven abilities while managing their shift.
• External candidates should have a minimum of 2 years working in a restaurant environment, showing career progression and verifiable results.
• Internal candidates should have a good record of achieving results and have an above average knowledge of the brand’s operating procedures and standards.
• Ability to comfortably speak, write and comprehend English in a business setting.
• Successful completion of a background and drug screening.

LANGUAGE SKILLS :

• Must have good written and oral communication skills.
• Must have good customer service skills.
• Must be able to perceive and react to the needs of others.
• Must be organized, flexible and able to deal with various personalities.

COMPUTER SKILLS :

• Basic computer skills
• Excel preferred

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms.

The employee is occasionally required to stand and walk.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Temperature controlled restaurant.
• The noise level in the work environment is low to moderate.

EQUIPMENT USED :

Computer, fax, calculator, copier, phone.

Restaurant Manager Assistant Manager General Manager

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

up to , annually

Assistant Manager

WHO WE ARE :

We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees.

As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization.

If you're looking for a chance at a fast-paced, hands-on career, you've come to the right place. From Team Member to Restaurant Assistant Manager, the job opportunities in BURGER KING® restaurants are challenging and fun.

WHO YOU ARE :

• Personable, Results-oriented self-starter, a go-getter.
• Team contributor and leader who thrives in a fast-paced setting.

HERE’S WHAT YOU WILL BE DOING :

As an integral member of the Burger King Team, this position is responsible for :

• Develop Servant Leaders-Puts your people and restaurant first-not yourself
• Create Memorable Experiences-Creates a service experience so good the guest can’t wait to come back to Burger King
• Administration-Maintains the balance between providing a high-quality employee and guest experience, and achieving financial goals
• Welcomes new team members and provides them with the training needed to do their job
• Leads inspiring team huddles that motivate and inform the team
• Ensures team members receive ongoing training and coaching
• Builds the capability of the shift supervisors and prepares them for their next level
• Consistently thanks the team and celebrates success
• Actively coaches brand service behaviors-train, observe, provide feedback and celebrate
• Monitors Speed of Service to ensure delivery of guest expectations
• Ensures the restaurant is welcoming and clean
• Ensures product quality and operations standards are consistently delivered
• Partners with the Restaurant General Manager and team to create action plans to improve guest metrics
• Reviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met
• Ensures accuracy of daily numbers, cash handling and HACCP Logs
• Reviews inventory efficiencies to create product orders
• Evaluates and implements cost controls
• Monitors people charts and production planning and makes necessary adjustments
• Creates and monitors schedule and manages new team members on-boarding process
• Implements action plans to address employee needs and Operational Assessments

HERE’S WHAT Education & Experience YOU WILL NEED :

• Must have a high school diploma or equivalent
• Minimum of 1-2 years supervisory experience
• Excellent guest service skills required
• Ability to work in a fast-paced environment
• Ability to communicate effectively with guests and team members
• Ability to resolve issues in compliance with Burger King standards
• Ability to keep employees motivates, resolve conflicts, and make hard decisions
• Available to work all shifts; open, close, weekends and holidays

SOME Perks & Benefits ( Based on eligibility requirements) :

• Scholarship Fund Program provides scholarships ranging from $1000 to $50,000 to Burger King team members, their families and high school seniors.
• Burger King emergency fund provides short-term financial assistance to Burger King employees who experience hardships and need emergency relief due to natural disasters, illness, fires, or other unexpected events.
• A discount program that has discounts on things like glasses, hearing aids, weight loss programs, step tracking devices, shoes, etc.
• A provider finder / cost estimation tool, allowing members to find in-network providers and get a cost estimation before the visit
• A wellness program, where earning points for things like achieve step goals, can be redeemed to purchase wellness related items
• A pregnancy planning tool, that helps track fertility, baby growth, milestones, etc.

The Company reserves the right to conduct a background check of its employees, and your employment may be conditioned on satisfactory results.

We are an equal opportunity employer