Overnight Valet Attendant
Job Overview
Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests.
Assist Doorman in meeting and greeting all guest arrivals and departures.
Responsibilities
Meet and greet all guests in all forms of transportation arriving at the hotel.
Assist guests with retrieving their luggage from vehicles.
Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.
Assist Doorman in escorting guests and luggage into the lobby for registration.
Explain valet parking procedures and fees.
Give proper directions to registration area for check-in.
Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
Drive vehicles in a safe and efficient manner.
Give general directions and information.
Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.
OTHER RESPONSIBILITIES
All other duties as assigned, requested or deemed necessary by management.
Qualifications
Education / Formal Training
High School diploma or equivalent
Experience
None
Knowledge / Skills
Must have general knowledge of basic customer service skills and be fluent in oral and written English.
Must have knowledge of local establishments, businesses and the surrounding community in general.
Must be able to drive automatic and manual vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to see objects and people up close and at a distance.
Must be able to grasp handles, carry bundles and lift packages.
Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.
Environment
Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.
ID : 2023-19044
Position Type : Regular Full-Time
Property : Hyatt Place Baltimore
Outlet : Hyatt Place
Address : 511 S Central Ave
City : Baltimore
State : Maryland
EOE Protected Veterans / Disability
Supervisor Restaurant
Job Overview
Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager.
Responsibilities
Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards.
Supervise service of guests, being watchful of signals from guests in need of service.
Assist manager to establish and monitor side-work duty completion.
Maintain bank to SOP, keep it balanced and secure at all times.
Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage.
Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
Communicate daily with restaurant manager with regard to special events, house counts, etc.
Assist restaurant managers in conducting menu classes and taste panels.
Qualifications
Education / Formal Training
High school education or equivalent.
Experience
Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
Knowledge / Skills
Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and / or complex problems and food and beverage management.
Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies.
No kneeling required.
Mobility -95% of shift covering all areas of outlets supervising.
Continuous standing to assist at hostess station -minimal stationary standing. Climbing stairs -varies by location.
No driving required.
Environment
Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen
ID : 2023-19039
Position Type : Regular Full-Time
Property : C. Baldwin Houston
Outlet : Restaurant
Category : Restaurant Operations
Address : 400 Dallas Street
City : Houston
State : Texas
EOE Protected Veterans / Disability
Spa Cleaning Attendant
Job Overview
Spa Cleaning Attendant are responsible for the cleanliness and sanitation of the Spa and Fitness Center’s public areas, treatment rooms and locker rooms.
Ensures all areas are properly stocked with supplies, towels and linen.
Responsibilities
Maintain clean and sanitary areas including, but not limited to, cleaning the Spa facility, fitness center, locker rooms, showers, vanities, machines and equipment in accordance with federal, state, local and company standards.
Acknowledges and responds to guests needs and inquiries in an efficient and friendly manner.
Stock and replenish the facility with supplies and products, including, but not limited to clean towels, fresh water, drinking cups, etc.
Monitor facility use to ensure guest safety.
Instructs guests where they may change and / or dress for treatments and experiences.
Maintain all guest lounge and deck areas in neat and sanitary condition.
Maintain all spaces in a fashion that ensures neat, safe and sanitary conditions.
Ensure that guests are properly checked in and out of lockers as necessary.
Qualifications
Education / Formal Training
High School Diploma or GED
Experience
Minimum of 2 years personal training
Knowledge / Skills
Must be able to effectively communicate with guests and employees.
Demonstrate a positive and friendly demeanor at all times.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Full range of motion- Ability to demonstrate and perform all movements- includes continuous changes from standing, walking, kneeling, bending, crouching, climbing, crawling, squatting, lifting, pushing and pulling.
Lift 25 pounds
Environment
95% indoor
Benefits
Medical
Dental
Vision
401K
ID : 2023-17299
Position Type : Regular Full-Time
Property : The Ritz Carlton Chicago
Outlet : Not Applicable
Category : Spa
Address : 160 E Pearson St
City : Chicago
State : Illinois
EOE Protected Veterans / Disability
Room attendant
Job Overview
Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
Responsibilities
Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times.
Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
Lifts mattresses to check for soil between mattresses and under bed.
Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting / moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
Inspects all room equipment (TV, lights / lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair / resolution.
Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management
Qualifications
Education / Formal Training
No formal education or training
Experience
None
Knowledge / Skills
Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
Must be able to understand and follow verbal / written instructions and communicate both verbally and in writing.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift up to 50lbs. continually throughout a shift.
Must be able to push, pull and move levers, equipment and furniture throughout a shift.
Must be able to work with arms raised above head throughout a shift.
Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into / out of closets during entire work day.
Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.
Environment
Prolonged strenuous physical activity in indoor climate-controlled environment.
ID : 2023-18742
Position Type : Regular Full-Time
Property : Hyatt Place Baltimore
Outlet : Hyatt Place
Category : Housekeeping & Laundry
Address : 511 S Central Ave
City : Baltimore
State : Maryland
EOE Protected Veterans / Disability
Security Officer
Job Overview
Security Officer searches for, responds to and handles any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety and security of the hotel's assets, guests, and employees.
Responsibilities
Patrol exterior and stairwells on a regular basis.
Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and / or suspicious or undesirable persons and escort off property, if necessary.
Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
Complete the necessary security forms to document losses of property or personal injury to guest or associate.
Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
Conduct investigations of security incidents.
Enforce the 'No Solicitation Policy' of the property.
Qualifications
Education / Formal Training
High school education or equivalent experience.
Experience
Minimum two years prior experience in loss prevention.
Knowledge / Skills
Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse.
Ability to communicate through a portable radio. May require a second language.
Excellent hearing required to communicate with guests, employees, managers, use radio.
Excellent vision required for emergencies, visual safety inspections.
Excellent speech communication skills required to communicate with guests, employees, managers, use radio Excellent comprehension and literacy required to complete reports, logs.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling, carrying : May be necessary to carry people or equipment in emergency situation.
Bending / kneeling would be necessary in administering CPR and First Aid.
Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building.
Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators.
No driving required.
Environment
Work inside 50% of shift, outside 50% of shift. Abnormal temperatures of summer is 115 degrees and winter is -10 degrees.
Benefits
the Nines Hotel is certified Gold for Sustainability at Work. As one of Oregon’s Healthiest Employers, the Nines offers perks that are comparable to progressive employers.
Medical, Dental, Vision and more to all full-time associates.
All associates can enjoy ourcomplimentary cafeteria.
401k matching for all our associates.
Hotel discounts at.
Many other perks, benefits & discounts for all our associates!
Save on your parking and public transportation costs by using our pre-tax savings account.
Our location is right next to the center of all MAX lines and close to the Portland Streetcar, a prime location for driving, taking public transportation, biking, or even walking to work.
$50 TriMet monthly subsidy!
Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference.
If this sounds like you, then explore the career positions at Sage Restaurant Group that await you.
ID : 2023-18932
Position Type : Regular Full-Time
Property : The Nines
Outlet : Hotel
Category : Loss Prevention / Security / Risk Management
Max : USD $20.00 / Hr.
Tipped Position : No
Address : 525 SW Morrison St
City : Portland
State : Oregon
EOE Protected Veterans / Disability
Dir Housekeeping
Job Overview
The Director of Housekeeping is responsible for ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas and other assigned areas.
Directs and coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep.
Implements inventory and cost controls and ensures expenses are carefully managed. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.
Responsibilities
Supervise the housekeeping and laundry employees to attract, retain and motivate them while providing a safe work environment;
interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate.
Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident / loss prevention programs, SOPs and health / sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
Refer and follow-up on maintenance issues / problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain / improve guest satisfaction.
Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
Qualifications
Education / Formal Training
One to two years of post high school education.
Experience
Experience required by position is from two to three full years of employment in a related position with this company or other organization(s).
3-5 years of experience in housekeeping operations preferred.
Previous experience in a full service Director of Housekeeping role preferred.
Experience working in a union environment preferred.
Knowledge / Skills
Requires thorough knowledge of the Housekeeping field.
Requires knowledge of our company / hotel policies and procedures and the ability to determine course of action based on these guidelines.
Requires supervision / management skills.
Ability to compile facts and figures.
Ability to analyze report data, prepare reports and initiate correspondence.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc.
Pushing -limited; Pulling -limited Carrying -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc.
Bending -30% of shift touring property, checking rooms, etc.
Kneeling -5% of shift checking rooms.
Ability to communicate information and hotel services to management and guests. Second language may be required.
Ability to communicate with guests.
Ability to inspect guest rooms, public areas, and back of house, and review reports.
Mobility -continuous movement throughout the hotel.
Continuous standing -30% of shift.
Climbing of approximately 100 steps 20% of shift. Climbing ladders of approximately 3 feet 5% of shift.
Environment
Primarily housekeeping department environment. May include prolonged strenuous physical activity in indoor climate-controlled environment.
Excessive heat and humidity in laundry. Inside 95% of shift.
ID : 2023-18880
Position Type : Regular Full-Time
Property : Hyatt Place Baltimore
Outlet : Hyatt Place
Category : Housekeeping & Laundry
Address : 511 S Central Ave
City : Baltimore
State : Maryland
EOE Protected Veterans / Disability
Breakfast attendant
Job Overview
Oversee the breakfast service for our guests and ensure a quality dining experience which includes excellence in guest satisfaction with the highest food quality standards and service.
Prepare food and beverage for the breakfast function. Maintain clean and sanitary kitchen and dining areas.
Responsibilities
Be dependable and prompt, arriving on time and ready to work in a clean uniform and a nametag.
Prepare breakfast food and beverage items and set out all hot and cold food items following all food safety regulations.
Replenish all food and beverage items during the meal period. Keep all items fully stocked even up until the last minute we are open.
Ensure all foods are kept at safe temperatures.
Keep all tables bussed and cleaned throughout the entire time breakfast and happy hour are open. Ensure all tables are properly cleaned, and dining area is vacuumed.
Receive and unpack the items as they arrive from food vendors. Date all items as they arrive and pack them according to safety standards practicing FIFO (First in first out).
Greet each guest as they arrive for breakfast. Assist with service if required and replenish coffee as time permits.
Build rapport with all guests at all times, solving problems when able and reporting any complaints or issues immediately to management for resolution.
Learn about the hotel’s guests through conversations to be measured by a minimum standard of learning three pieces of information about at least 10 of the hotel’s guests per day.
Pass on any sales leads on a daily basis that are obtained during discussions with guests to management.
Create and maintain a pleasant presentation for breakfast.
Continuously look for cost-effective ways to improve breakfast appeal.
Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees.
Maintains a friendly, cheerful and courteous manner at all times.
All other duties as assigned, requested or deemed necessary by management.
Qualifications
Education / Formal Training
High school education or equivalent.
Experience
Previous experience in similar position of 3 months or longer.
Knowledge / Skills
Must have high school graduate level mathematical aptitude, know ordering procedures and be knowledgeable of safe food handling processes.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be competent in oral and written English.
Must have vision ability to read written communications and handle paperwork processing
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.
Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Bending / kneeling : Ability to bend to lower level cabinets and lift trays.
Mobility : Maneuver in narrow areas and between seated guests.
Continuous standing required to service guest functions; 100% of the time scheduled.
Climbing approximately 12 steps 20% of 8 hours.
No driving required.
Must have moderate comprehension and literacy to read use records and all special requests.
Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Environment
Physically strenuous : prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment.
Going in the freezer temperatures can be -10 degrees.
ID : 2023-18605
Position Type : Regular Full-Time
Property : Hyatt Place Baltimore
Outlet : Hyatt Place
Category : Restaurant Operations
Address : 511 S Central Ave
City : Baltimore
State : Maryland
EOE Protected Veterans / Disability
Hotel General Manager
Job Overview
Overall management responsibility for the operation of the hotel including profitability, guest service, product quality, and overall cleanliness and maintenance of the hotel property.
Operation of the hotel will be within the framework of approved 1) annual budget, 2) annual marketing plan, 3) annual capital expenditure plan, 4) annual wage plan, and always within the framework of all Company policies and procedures.
Responsibilities
Executive Committee
Lead the Executive Committee utilizing a participative style : be readily available and effectively communicate with each member, coordinate the operation of each individual's department and special projects, and assist in identifying problems and solutions.
Guide the committee in dealing with the hotel's problems and opportunities in order to best serve the financial interests of the property.
Operating Budget
Development of annual operating budget which will serve as an operating plan and define required levels of achievement.
Assure achievement of annual budget in revenues, costs and profits through accounting diligence and expenditure controls and proficient accounting practices.
Departmental Objectives
Set written priorities and key objectives for each department head quarterly including action plan and completion date.
Follow up to assure successful implementation and follow-through and take corrective action in the event of failure to meet assigned objectives.
Forecasting
Monthly forecasting of operating staff and cost expenditures.
Business planning in line with forecasted sales and costs including guidance to department heads.
P & L Statement Critique
Monthly review of financial statement in order to correct problems, assure spending is in line and to plan for future business.
Review and approve all expenses in "other expense" categories in all departments.
Regularly review all major expenses to assure that monies are wisely expended.
Staff Relations
Develop a high level of esprit de corps and loyalty to the hotel and to the company in order to reduce turnover and increase employee morale.
Communicate, counsel and assist in staff development.
Be visible and available to all hourly personnel in accordance with the Company's open door policy.
Attend monthly department employee meetings whenever possible.
Staff Evaluation
Conduct performance appraisal and personal development plans for management staff.
Identify substandard performance of individual managers and outline improvement action, including taking corrective or disciplinary measures.
Staff Hiring
Assure level of experience, knowledge and ability to meet job requirements of all hotel management.
Cost Controls Review controls and assure adherence at all times in order to protect the hotel's property / assets.
Wage and Salary Administration
Review all wage and salary increases assuring compliance with wage scales and compensation philosophies as outlined in the Company's management manuals.
Future Business Quarterly review of future bookings of room nights and banquet sales, early identification of weak periods, implementing yield management practices.
Pricing
Quarterly review of pricing including review of cost increases and competitive pricing in room rates, restaurant, lounge and banquet areas.
Assure recommendation and implementation of price increases on a timely basis.
Inspection
Regular personal inspection of guest rooms, public areas, back of house, banquet function set-ups. Assure that written lists are developed of corrective actions required for implementation by housekeeping, maintenance and operating departments.
Guest service through leadership and example, establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel employees.
Establish and implement guest service standards for all departments, periodically review, identify problems and corrective actions.
Property Maintenance
Assure that an on-going program is followed in regular repair and upkeep of the facility, landscape and equipment by developing and implementing a preventive maintenance program.
Marketing Plan
Development of annual sales and marketing plan.
Monitor implementation of marketing plan action steps.
Sales Management
Regular review of sales solicitation activities, room nights productivity and group room rates sold by the sales department.
Regularly review individual productivity taking corrective action and guiding as needed.
Evaluate market mix and take action in order to best position the hotel for increased business.
Involvement in sales solicitation of key accounts by reviewing contracts, meeting with sales department, visit key account contacts in person and by phone.
Food and Beverage Promotion
Monitor the success of F&B promotion programs. Take corrective actions as required.
Monitor sales levels in order to take steps to reverse negative sales trends.
Credit
Maintain credit policies at Front Office, Sales and Catering.
Attend credit meetings and assist in developing action plans, supervise collections of major accounts, review of aging reports and approval of write-offs.
Front Office Management
Regular review of Front Office results in order to maximize room revenue.
Identify problem areas and initiate solutions.
Community Relations
Represent the hotel within the local community, positioning the hotel as a good corporate citizen that is involved and supportive of community affairs.
Policies and Procedures
Assure that all Company policies and procedures are fully implemented throughout the hotel.
Qualifications
Education / Formal Training
A four-year college degree or equivalent education / experience
Experience
Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel, previous experience as Department Head at same facility.
Knowledge / Skills
Requires advanced knowledge of the hospitality and business management fields.
Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information.
Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches.
Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction.
Requires highly developed communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guests and / or corporate clients.
Must have excellent speech and written skills in order to communicate with managers, guests and employees.
Must have excellent literacy skills necessary for reports, policies and procedures.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have vision ability in order to visually inspect hotel.
Must have mobility to walk through the front and the back of the hotel.
Climbing approximately 20-30 steps 10% of the week.
Physically able to regularly inspect all areas of interior and exterior of facility.
Environment
General office and hotel environment
Benefits
Eligible to participate in Sage bonus plan
Unlimited paid time off
Medical, dental, & vision insurance
Eligible to participate in the Company’s 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
ID : 2023-18783
Position Type : Regular Full-Time
Property : Hotel Per La
Outlet : Not Applicable
Category : General Manager
Min : USD $190,000.00 / Yr.
Max : USD $220,000.00 / Yr.
Address : 649 S Olive St
City : Los Angeles
State : California
EOE Protected Veterans / Disability
Sous Chef
Job Overview
Manage the kitchen staff in the daily production, preparation and presentation of all food for the hotel's restaurant(s) and room service in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Position is responsible for managing the daily operations of the kitchen. Monitors food and labor costs. Assists Executive Chef in creating and implementing menu and production changes.
Responsibilities
Manage the daily production, preparation and presentation of all food for the hotel's restaurant(s) and room service to ensure a quality, consistent product is produced which conforms to all franchise standards.
Manage human resources in the production and preparation areas of the kitchen in order to attract, retain and motivate the employees while providing a safe work environment;
interview, hire, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews, provide open communication, recommend discipline and termination, as appropriate.
Schedule and manage the maintenance / sanitation of the kitchen, equipment and related areas to ensure a healthy, safe work environment which meets / exceeds federal, state, corporate and franchise standards and regulations.
Monitor, analyze and control all labor and food costs; prepare the appropriate reports, charts and schedules to ensure budgets are met / exceeded while quality is maintained / improved.
Promote the Accident Prevention Program to minimize liabilities and related expenses.
Qualifications
Education / Formal Training
High school education or equivalent.
Experience
Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
Knowledge / Skills
Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and / or complex problems and food and beverage management.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling and carrying : All of these functions are essential primarily because of the heavy production associated with Banquets.
Items include food, small equipment -75% of the time.
Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day.
Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day.
Continuous standing -during preparation, during service hours or during expediting, usually all day.
Must be able to hear equipment timers and communicate with other staff.
Must be able to see that product is prepared appropriately.
Must have moderate comprehension and literacy to read use records and all special requests.
Requires excellent comprehension and literacy to be able to read and write as well as analyze to fulfill budget.
Environment
Inside 100% of 8-hour shift. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees.
ID : 2023-18782
Position Type : Regular Full-Time
Property : C. Baldwin Houston
Outlet : Restaurant
Category : Culinary
Address : 400 Dallas Street
City : Houston
State : Texas
EOE Protected Veterans / Disability
Door attendant
Job Overview
Under general supervision, provides an excellent and attentive guest arrival experience which may include porter services to hotel guests.
Ensures their satisfaction and comfort by promptly and courteously responding to guest requests.
Responsibilities
Upon arrival and departure, greets and assists guests with directions, answering questions, calling transportation and assisting with any requests.
Upon departure, assists the guest by transporting luggage from room to lobby, and helping the guest load luggage into vehicle.
Responds to inquiries and promotes the property’s amenities and restaurants.
Keeps abreast of local activities and the area's establishments in order to answer questions, recommend and give directions.
Associates are encouraged to offer improvement ideas and acknowledge good performance of others.
Use empowerment to exceed associate and guest expectations and resolve conflicts.
Associates are to work as a team helping all teammates to complete the required activities which will ensure guest satisfaction.
Maintains a friendly, cheerful and courteous demeanor at all times.
Points out to each guest the fire exits, usage of TV and A / C and provides ice.
Performs other duties as assigned, requested or deemed necessary by management.
Qualifications
Education / Formal Training
High School diploma or equivalent
Experience
None
Knowledge / Skills
Must have general knowledge of basic customer service skills and be fluent in oral and written English.
Must have knowledge of local establishments, businesses and the surrounding community in general.
Must be able to see objects and people at a distance.
Must be able to communicate verbally and understand and follow verbal instruction.
Must be able to use tact and understanding when dealing with a variety of customer service problems.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to grasp handles, carry bundles and lift packages.
Must be able to continually lift and carry up to 65lbs throughout the hotel
during entire shift.
Environment
Physically strenuous, prolonged standing, walking and climbing stairs, exposure to outside elements, primarily an outdoor position.
Benefits
The Perks : Fully Loaded
Medical, Dental, & Vision Insurance
401(k) with Employer Match
Paid Vacation and Sick Time
Complimentary Employee Meals
Eligible for Referral Bonuses
Incentive Programs
Cell Phone Discounts
ID : 2023-18538
Position Type : Regular Full-Time
Property : Renaissance Pittsburgh
Outlet : Hotel
Category : Bell / Parking / Transportation
Address : 107 6th St
City : Pittsburgh
State : Pennsylvania
EOE Protected Veterans / Disability
Bell attendant
Job Overview
Under general supervision, provides bell and valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests.
Assist Doorman in meeting and greeting all guest arrivals and departures.
Responsibilities
Meet and greet all guests in all forms of transportation arriving at the hotel.
Assist guests with retrieving their luggage from vehicles.
Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.
Assist Doorman in escorting guests and luggage into the lobby for registration.
Explain valet parking procedures and fees.
Give proper directions to registration area for check-in.
Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
Drive vehicles in a safe and efficient manner.
Give general directions and information.
Open vehicle doors to assist guests.
Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
Upon arrival, greets and assists guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart.
Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.
Associates should take initiative to offer assistance or answer questions throughout the hotel.
Associates should always demonstrate self-confidence, energy, and enthusiasm.
Associates are equally responsible for their continuous training / personal development, especially relating to professional hospitality, technical skills and proactive approaches to solve guest or hotel concerns.
Associates should take responsibility to formally or informally learn about other departments within the hotel.
Associates are encouraged to offer improvement ideas and acknowledge good performance of others.
Use empowerment to exceed associate and guest expectations and resolve conflicts.
Associates are to work as a team helping all teammates to complete the required activities which will ensure guest satisfaction.
Qualifications
Education / Formal Training
High School diploma or equivalent
Experience
None
Knowledge / Skills
Must have general knowledge of basic customer service skills and be fluent in oral and written English.
Must be able to drive automatic and manuel vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to see objects and people up close and at a distance.
Must be able to grasp handles, carry bundles and lift packages.
Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.
Environment
Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.
Benefits
The Perks : Fully Loaded
Medical, Dental, & Vision Insurance
401(k) with Employer Match
Paid Vacation and Sick Time
Complimentary Employee Meals
Hotel Discounts (Both Marriott and Sage Portfolios)
Eligible for Referral Bonuses
Incentive Programs
Cell Phone Discounts
ID : 2023-18537
Position Type : Regular Full-Time
Property : Renaissance Pittsburgh
Outlet : Hotel
Category : Bell / Parking / Transportation
Address : 107 6th St
City : Pittsburgh
State : Pennsylvania
EOE Protected Veterans / Disability
Hotel Maintenance Engineer
Job Overview
Oversee department operations in absence Chief Engineer. Uphold and enforce safety standards. Supervise maintenance team, assign and delegate work orders and projects, inspect work as need.
Provide regular feedback to maintenance team. Discuss and make suggestions regarding talent to Chief Engineer, challenges, and process improvements.
Act as advisor to Chief Engineer and hotel management in areas of specialty. Perform department, office, business, and administrative duties as assigned.
Train maintenance team. Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner.
Perform all essential functions of Maintenance Technician 1 and 2 plus special skills in a particular trade : plumbing, electrical, carpentry, HVAC in an efficient, safe, accident-free manner.
Responsibilities
Perform maintenance and repairs in specialized areas such as plumbing, electrical, carpentry, HVAC.
Perform all essential functions of a Maintenance Technician 1 and 2.
Respond to and handle guest requests in a courteous, efficient, safe manner.
Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.
Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings).
Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.
Make rounds of the hotel property to ensure everything is in working order.
Clean and maintain all equipment and work areas.
Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift.
Document all parts used and parts needed to be purchased.
Handle elevator breakdowns.
Maintain proper records of the Rooms Preventive Maintenance Program and the Request Program.
Complete work order request forms on a daily and timely basis.
Report any unsafe conditions to leadership.
Qualifications
Education / Formal Training
High school diploma, plus two years or its equivalent in trade school or training in building maintenance / construction
Experience
Minimum four years experience in mechanical, electrical, HVAC, plumbing, carpentry or building maintenance.
Knowledge / Skills
Must have basic working knowledge in the following areas : general plumbing, refrigeration, air conditioning, electrical systems, boilers, bathroom fixtures, and tiling painting -prep to finish basic carpentry groundskeeping.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques, LED read-outs, meters, and computer screens.
Must be able to pull levers and rotate knobs, work with arms raised above head and to handle and assemble small parts using basic hand and power tools.
Must be able to understand and follow verbal / written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal / written technical and mechanical instruction, and be highly organized.
Must be able to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.
Must be able to lift 75lbs. throughout an 8-hour shift.
Must be able to crawl into and through small spaces, climb ladders, support and carry loads of 75lbs.
May be required to drive.
Environment
Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature.
Prolonged standing, walking, bending, reaching, and heavy lifting.
Benefits
Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Company’s 401(k) program with employer matching
Employee Assistance Program
Tuition Reimbursement
Marriott and Sage Hotels and Restaurant Discounts Worldwide
Free On-Site Parking
One free hot meal per shift
Free RTD EcoPass
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
ID : 2023-18718
Position Type : Regular Full-Time
Property : Marriott Tech Center
Outlet : Hotel
Category : Building & Facility Maintenance
Min : USD $20.00 / Hr.
Max : USD $22.00 / Hr.
Tipped Position : No
Address : 4900 S Syracuse St
City : Denver
State : Colorado
EOE Protected Veterans / Disability