PURPOSE AND SCOPE :

The Front Office Coordinator acts as the facility receptionist while answering incoming referral calls and completing admissions for patients.

The incumbent is responsible for ensuring required demographic, financial, referral, and clinical and other admission data is collected, completed and communicated per related policies and procedures.

The Front Office Coordinator provides secretarial and administrative support as needed.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

• Documents patient cancelation and patient no show as appropriate.
• Completes front end process of billing procedure ensuring all information is entered into the computer registration module.
• Obtains necessary patient information (clinical, financial and demographic) from referral source to initiate admissions process.
• Interviews patient or patient representative or referral source to obtain the necessary personal and financial data to determine eligibility for admission.
• Obtains necessary signatures to ensure the efficient processing of admissions data in accordance with related policies and procedures.
• Coordinates with referral source or patient or patient's physician to effectively resolve issues impacting patient's admission process.
• Ensures all aspects of patient confidentiality are maintained at all times.
• Provides patient with appropriate HIPPA information and documentation.
• Verifies and obtains eligibility and benefits for all primary and secondary insurances. If verification is processed via Internet, prints out and includes in registration packet.
• Performs pre-certification on all non-Medicare patients before treatment is initiated.
• Works closely with billing personnel to obtain and verify all necessary information for billing purposes.
• Researches any questions related to charge sheets and files charge sheets in financial records.
• Distributes copies of all billing information and necessary documents to the billing department on a daily basis.
• Sends patient operative reports to referral source and patient's physician within 72 hours of completed procedure.
• Ensures appropriate signatures are included on all necessary chart forms.
• Inspects patient charts post procedure. Obtains physician dictation and file in medical record.
• Prepares and types routine correspondence, form letters and reports.
• Answers telephones and routs calls.
• Greets visitors and patients. Demonstrates a positive attitude. Is polite, courteous and professional.
• Distributes faxes, memos and e-mails to the appropriate parties.
• Makes copies of correspondence and other printed matter.
• Prints patient schedule and pull patient charts daily.
• Maintains / purges / files medical record in an organized manner; obtains medical records as requested / indicated.
• Maintains effective lines of communication with peers. Interfaces with other health care providers and facilities.
• Picks up and sort mail / faxes on a daily basis. Arranges for package pickup and delivery.
• Participates in staff meetings and communicates (problem solves) issues related to quality of care.
• Inventories, orders and / or stocks office with supplies, equipment, forms and medications as directed by supervisors.
• Ensures log books and tracking systems are updated and accurate in accordance with policy and procedure.
• Maintains waiting room and ensures it is clean and free of debris.
• Escalates issues to supervisor for resolution, as deemed necessary.
• Performs functions that require full knowledge of general aspects of the job.
• Works on assignments that are semi-routine in nature, but recognizes the need for occasional deviation from accepted practice.
• Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
• Assists with various projects as assigned by direct supervisor.
• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Travel may be required.
• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels.

May be exposed to infectious and contagious diseases / materials.

• Frequent (34-66% of the day) - sitting, standing, walking, reaching with hands and arms, flexing / extension of wrist use, grasping and fine manipulation, talking and hearing.
• Occasionally (11-33% of the day)-bending, climbing, kneeling, reaching at or above shoulders.
• Infrequent (1-11% of the day) - crawling or crouching.
• Must be able to lift up and pull / push up to 25 pounds.

EDUCATION :

High School Diploma / GED required.

EXPERIENCE AND REQUIRED SKILLS :

• 1 - 2 years' related experience (such as front office, administrative experience in medical office).
• Minimum of six months relevant experience, preferably in a medical setting with insurance billing.
• Proficient in the use of computers and related software such as Microsoft Office is necessary.
• Exceptional communication skills - verbal and written.
• Outstanding organizational and planning skills.
• Excellent project and time management skills.
• Outstanding customer relations skills.
• Possesses proper phone etiquette skills.
• Exceptional interpersonal skills.
• Ability to handle several tasks simultaneously.

EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better.

We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.

Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.

StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth .

This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.

Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24 / 7.

Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.

Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest.

You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Responsibilities :

• Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
• Work with the housekeeping staff to ensure rooms are ready for new guests
• Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
• Handle customer complaints as necessary
• Perform regular bookkeeping duties : make sure hotel guest information is current and correct

Qualifications :

• High school diploma, GED, or equivalent
• Exhibits working knowledge of Microsoft Office and reservation management systems
• Well-versed in taking telephone calls and handling stressful situations
• Displays impeccable interpersonal, time management, organizational skills, and customer service skills
• 1+ year of hotel industry experience or related job preferred

About Company

Come and join our strong team here at Embassy Suites Lubbock where we like to Make A Difference with our employees, our guests, and our community.

Making a Difference is what makes our brand unique, makes each of us want to work together, and makes guests want to stay with us.

Looking for a Full-Time Receptionist to join our team!

The Kidney Care Center , located in Hobbs, NM, is an 16-chair hemodialysis center. We also offer

Peritoneal Dialysis for patients. This is a Monday - Friday 8am- 5pm position.

Are you ready to make a difference?

We're here to change the lives of people with kidney disease and shape the future of kidney care. We are building a powerful team of caregivers who have a passion for serving others and are ready to build a positive culture of collaboration and teamwork.

If you desire to make a positive impact in the life of others and pursue a fulfilling career in healthcare, we invite you to join our team at The Kidney Care Center!

Job Description

How you will change lives

As a receptionist at The Kidney Care Center, you will be an integral part of a cross- functional

team, working with healthcare providers to facilitate quality care for patients living with kidney disease.

What you will be doing

The Receptionist is responsible for answering the phones, greeting and welcoming patients , family and visitors, and maintaining records for effective operational management of the dialysis facility.

• Performs duties of receptionist including answering / routing phone calls, greeting visitors, distribution of mail and faxes, and monitoring / straightening the waiting room.
• Updates and maintains medical records for in-center and home patients in neat, organized, and professional manner to include periodic purging of outdated information.
• Updates patients' insurance and contact information as needed.
• Assists with completion of patient admission process.
• Enters / uploads data into facility EMR system as appropriate .
• Contacts transportation services for patient pick-up.
• Inventories / orders breakroom, cleaning, and office supplies.
• Reports all incidents, complaints, or problems to Charge Nurse in a timely manner .
• Complies with HIPAA regulations.
• Other duties, as assigned.

Teamwork.

Works with all staff members in a cooperative and efficient manner.

Safety & Quality.

Exercises proper infection control habits per facility policy and procedures.

Complies with facility and industry safety standards.

Maintains a clean and safe work area.

What we are looking for

• High School diploma or equivalent
• Clear and friendly professional communication
• Customer service experience
• Strong organizational, prioritizing, and analytical skills.
• Basic computer literacy and a working knowledge of Microsoft Office required .
• Ability to project a professional image.
• Freedom from illegal use of and effects of drugs and alcohol in the workplace.

Additional Qualifications / Skills :

• 6 months relative experience in health care and medical terminology preferred.
• Adobe Forms Software preferred.
• Have full range of body motion and flexibility.
• Able to climb, reach, kneel, stoop, and bend daily.
• Able to sit for long periods of time.
• University / college degree is an asset

At The Kidney Care Center, employees are our priority. We are passionate about patient care

and consider it a privilege to be able to provide services to patients in the Hobbs, NM area.

Below is a summary of our benefits :

• Generous Paid Time Off Accrual
• Medical benef its with low deductible plans / HSA options as well (employer pays 90% for

employee and 40% for dependents)

• Dental and Vision coverage
• Life insurance $50,000 covered by employer with options to add more coverage if desired
• Short- and Long-Term Disability
• Continued Education Reimbursement
• Career growth and development planning

Per Federal Health Care Worker Vaccine Requirements, all employees must be fully vaccinated against

COVID-19 or be approved for a valid religious or medical exemption. Anyone hired by the company must

provide proof of their COVID-19 vaccine before they can begin employment or request and be approved

for a valid religious or medical exemption.

Are you with US ? Apply today!

Position Summary :

With our continued growth and success, we are excited to hire a full-time Receptionist to be a part of our dynamic team in Lubbock, TX.

As the Receptionist, you will greet and welcome potential and existing clients to the store. Additionally, you will perform other administrative duties to help the Sales Manager manage the day-to-day operations of your store.

Some things our Receptionists love about working at Milan :

• Free Laser Hair Removal
• Bonuses Awarded Every Month
• Strong Company-led Lead Generation
• Comprehensive Benefits

Responsibilities :

• Ensure a positive client experience by exhibiting excellent customer service.
• Field incoming calls to schedule appointments and answer general questions.
• Confirm appointments, communicate with clients and maintain and update client records.
• Assist Sales Manager in outgoing calls to clients for consultation follow-up and notification of promotions and events (no cold calling).
• Support Sales Manager and medical staff with clinic needs such as; treatment room upkeep, event support, and clinic upkeep.
• Process financial transactions.
• Perform daily opening and closing duties.
• Administrative support functions such as filing, photocopying, faxing, etc.

Requirements :

• Minimum high school diploma or GED equivalency
• Excellent customer service skills
• Strong teamwork mentality
• Exceptional communication skills, both written and verbal
• Intermediate computer skills
• Ability to work 38-40 hours per week, including rotating Saturdays and evenings
• Demonstrates initiative and ability to work independently
• Ability to maintain highly confidential information
• Be able to lift 20-40 pounds

Benefits Include :

• Medical, dental, vision, disability and life insurance within 30 days
• Paid time off starting immediately
• Free laser hair removal for you and your spouse or legal partner
• Closed on 7 Major Holidays
• 401k retirement plan with vested employer match
• Career advancement opportunities

Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people.

Our practice exemplifies the core values of quality, honesty, and care in everything that we do.

When you join Familia Dental as a Front Desk Receptionist, you will have the opportunity to make a real difference in your community while earning a competitive salary, wage increases, and more benefits than ever before such as our newly added 401K plan.

Whether Kick-Starting a New Career or Having Experience, Working as a Front Desk Receptionist at Familia Dental Has Amazing Benefits!

• Endless Career Growth Opportunities
• Hands-On In-Clinic Training
• Latest Technology and Safety Protocols
• Making a Difference Every Day
• Giving Back to Our Community
• Compassionate & Collaborative Team Environment

J ob Purpose

To effectively and efficiently check in patients, verify insurance eligibility, confirm and / or reschedule appointments as needed, and collect payments for services provided.

Qualifications

Knowledge, Skills, and Abilities

• Excellent customer / patient service and verbal communication skills.
• Ability to read, write, speak and understand information and effectively present information one-on-one with patients.
• Ability to apply common sense understanding to carry out details written or verbally instructed.
• Basic computer knowledge and experience with dental management software experience. EagleSoft experience is preferred.
• Ability to work in fast paced, patient-focused environment.
• Detail oriented. Dental Receptionist must be aware of and follow insurance plan rules and protocols.
• Interpersonal skills. Sometimes patients are in pain and / or mental stress. The Dental Receptionist should be patient and sensitive to patient emotions.
• Listening skills. Dental Receptionist must be able to listen to patients and other healthcare workers and follow directions from a Dentist or supervisor.
• Organizational skills. Dental Receptionist should have excellent organizational skills; insure all record keeping requirements are fully and accurately completed.

Qualifications (Experience, Education, License, Certification)

• Previous dental office experience preferred but not required.
• Requires excellent customer service skills.