Fresenius Medical Care, North America Jobs (13)

FRESENIUS CORE VALUES :

Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results.

Our employees embody our culture which is based on the Company core values : Collaborate, Excellent, Proactive, and Reliable.

These values support our promise to improve the quality of life of every patient every day.

PURPOSE AND SCOPE :

Provides pharmaceutical sales support to dialysis facilities and HCPs within assigned sales territory. Functions as a pharmaceutical product resource.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

• An experienced professional with an understanding of pharmaceutical sales.
• Under supervision, utilizes established procedures to achieve projected quarterly sales goals in pharmaceutical products.
• Effectively utilizes reporting tools provided to achieve territorial goals. Maintains accurate and timely documentation in defined CRM tool, including sales call information, market share information, demographics, and sales target reports.
• Creates and executes an effective call plan. Utilizes all available data in pre-call planning sales targeting and educational activities.
• Identifies and prioritizes appropriate routing, scheduling of in-servicing needs, educational support, and follow-up calls.
• Demonstrates proficiency in all aspects of product responsibility, inclusive of disease state information on renal therapies, renal disease, bone disease by completing required training.
• Achieves consistent sales coverage with clinics and physicians by meeting minimum call expectations per day.
• Identifies customer needs and presents the value of working with FMC to meet those needs. Utilizes selling skills in presentations and in-service activities.
• Collaborates with internal cross- functional partners to achieve shared objectives in assigned territory.
• Communicates and collaborates with Director of Sales on goals and strategies to maintain and grow business.
• Utilizes professional concepts and consistently applies company policies and procedures to resolve routine issues.
• Builds collaborative relationships internally and externally.
• Escalates issues to supervisor / manager for resolution, as deemed necessary.
• Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area.
• Extensive travel by automobile / train / airplane is often necessary to cover assigned territory which includes overnight stays.
• Contact with customers by phone alone is not adequate. Occasional weekend work is necessary to support trade show events.
• Lifting requirements involve setting up portable booths, occasional lifting up to 50lbs, and occasionally transporting medical equipment and supplies for purposes of in-servicing customers.
• Must reside within assigned territory.
SUPERVISION :
• None
• None

EDUCATION :

Bachelor’s Degree required; in lieu of degree, a combination of education and experience may be considered.

EXPERIENCE AND REQUIRED SKILLS :

• Minimum 2 years in Pharmaceutical Sales preferably in Renal or related experience.
• Excellent communication skills; Public speaking, written, and presentation skills.
• Basic Computer skills required; Proficient with MS Office products

Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better.

We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.

Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.

StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth .

This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.

Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24 / 7.

Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.

Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.

About this role :

As a Social Worker with Fresenius Medical Care, you will provide psychosocial services for our dialysis clinic patients.

You will work with the health care team to promote positive adjustment, rehabilitation, and improved quality of life for our patients.

As well as support the clinic staff in understanding the emotional, psychological, and behavioral impact of chronic kidney disease on the patient and family.

How you grow or advance in your career : We believe in encouraging our employees to achieve their full potential by offering opportunities for advancement.

We have a social work specific career ladder ranging from pre-licensed (in states where permitted), to three potential levels of facility social work, as well as a leadership path from Social Worker to Manager, Senior Manager and Senior Director.

Our culture : We believe our employees are our most important asset we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.

Our focus on diversity : We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition.

We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.

Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.

At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

As a member of the nephrology health care team, you will assess the patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.

• Collaborates with the patient and health care team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life.
• Utilizes patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of the assessment and care planning to address barriers and meet patient treatment goals.
• Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life.
• Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment.
• Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license.
• Provides information and assists the team and patient with referrals to community resources (home health services, vocational rehabilitation, etc.

to facilitate optimal treatment outcomes.

• Maintains current knowledge regarding local vocational / educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education.
• Assesses patient awareness of advance directives; assists with accessing advance directive forms / information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family / support persons.
• Participates in the discussion of patient DNR status in the facility to ensure patient and / or family understand and make an informed decision about their care.
• Reports on quality indicators related to adherence, such as missed and shortened treatments, quality of life trends, and service recovery.
• Works with patient, family and health care team to provide education tailored to the patient’s learning style, communication barriers, and needs.
• Provides educational and goal directed counseling to patients who are seeking transplant.
• Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management.
• Provides ongoing education to patient / family regarding psychosocial issues related to end stage renal disease (ESRD) and all support services that are available.
• Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and / or the patients’ representative to ensure patients’ understanding of the rights and expectations of them.
• Provide training to clinic staff pertaining to psychosocial topics as needed.

EDUCATION AND REQUIRED CREDENTIALS :

• Masters in Social Work
• Must have state required license

EXPERIENCE AND SKILLS :

0 2 years’ related experience

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel required (if multiple facilities or home visits, if applicable)

EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better.

We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.

Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.

StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth .

This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.

Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24 / 7.

Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.

Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.

FRESENIUS CORE VALUES :

Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results.

Our employees embody our culture which is based on the Company core values : Collaborate, Excellent, Proactive, and Reliable.

These values support our promise to improve the quality of life of every patient every day.

PURPOSE AND SCOPE :

Provides pharmaceutical sales support to dialysis facilities and HCPs within assigned sales territory. Functions as a pharmaceutical product resource.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

• An experienced professional with an understanding of pharmaceutical sales.
• Under supervision, utilizes established procedures to achieve projected quarterly sales goals in pharmaceutical products.
• Effectively utilizes reporting tools provided to achieve territorial goals. Maintains accurate and timely documentation in defined CRM tool, including sales call information, market share information, demographics, and sales target reports.
• Creates and executes an effective call plan. Utilizes all available data in pre-call planning sales targeting and educational activities.
• Identifies and prioritizes appropriate routing, scheduling of in-servicing needs, educational support, and follow-up calls.
• Demonstrates proficiency in all aspects of product responsibility, inclusive of disease state information on renal therapies, renal disease, bone disease by completing required training.
• Achieves consistent sales coverage with clinics and physicians by meeting minimum call expectations per day.
• Identifies customer needs and presents the value of working with FMC to meet those needs. Utilizes selling skills in presentations and in-service activities.
• Collaborates with internal cross- functional partners to achieve shared objectives in assigned territory.
• Communicates and collaborates with Director of Sales on goals and strategies to maintain and grow business.
• Utilizes professional concepts and consistently applies company policies and procedures to resolve routine issues.
• Builds collaborative relationships internally and externally.
• Escalates issues to supervisor / manager for resolution, as deemed necessary.
• Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area.
• Extensive travel by automobile / train / airplane is often necessary to cover assigned territory which includes overnight stays.
• Contact with customers by phone alone is not adequate. Occasional weekend work is necessary to support trade show events.
• Lifting requirements involve setting up portable booths, occasional lifting up to 50lbs, and occasionally transporting medical equipment and supplies for purposes of in-servicing customers.
• Must reside within assigned territory.
SUPERVISION :
• None
• None

EDUCATION :

Bachelor’s Degree required; in lieu of degree, a combination of education and experience may be considered.

EXPERIENCE AND REQUIRED SKILLS :

• Minimum 2 years in Pharmaceutical Sales preferably in Renal or related experience.
• Excellent communication skills; Public speaking, written, and presentation skills.
• Basic Computer skills required; Proficient with MS Office products

Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better.

We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.

Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.

StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth .

This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.

Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24 / 7.

Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.

Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.

About this role :

As a Social Worker with Fresenius Medical Care, you will provide psychosocial services for our dialysis clinic patients.

You will work with the health care team to promote positive adjustment, rehabilitation, and improved quality of life for our patients.

As well as support the clinic staff in understanding the emotional, psychological, and behavioral impact of chronic kidney disease on the patient and family.

How you grow or advance in your career : We believe in encouraging our employees to achieve their full potential by offering opportunities for advancement.

We have a social work specific career ladder ranging from pre-licensed (in states where permitted), to three potential levels of facility social work, as well as a leadership path from Social Worker to Manager, Senior Manager and Senior Director.

Our culture : We believe our employees are our most important asset we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.

Our focus on diversity : We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition.

We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.

Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.

At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

As a member of the nephrology health care team, you will assess the patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.

• Collaborates with the patient and health care team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life.
• Utilizes patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of the assessment and care planning to address barriers and meet patient treatment goals.
• Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life.
• Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment.
• Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license.
• Provides information and assists the team and patient with referrals to community resources (home health services, vocational rehabilitation, etc.

to facilitate optimal treatment outcomes.

• Maintains current knowledge regarding local vocational / educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education.
• Assesses patient awareness of advance directives; assists with accessing advance directive forms / information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family / support persons.
• Participates in the discussion of patient DNR status in the facility to ensure patient and / or family understand and make an informed decision about their care.
• Reports on quality indicators related to adherence, such as missed and shortened treatments, quality of life trends, and service recovery.
• Works with patient, family and health care team to provide education tailored to the patient’s learning style, communication barriers, and needs.
• Provides educational and goal directed counseling to patients who are seeking transplant.
• Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management.
• Provides ongoing education to patient / family regarding psychosocial issues related to end stage renal disease (ESRD) and all support services that are available.
• Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and / or the patients’ representative to ensure patients’ understanding of the rights and expectations of them.
• Provide training to clinic staff pertaining to psychosocial topics as needed.

EDUCATION AND REQUIRED CREDENTIALS :

• Masters in Social Work
• Must have state required license

EXPERIENCE AND SKILLS :

0 2 years’ related experience

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel required (if multiple facilities or home visits, if applicable)

EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Social Worker supervision for licensure will be provided.

Sign On Bonus Available

Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better.

We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.

Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.

StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth .

Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24 / 7.

Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.

Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.

About this role :

As a Social Worker with Fresenius Medical Care, you will provide psychosocial services for our dialysis clinic patients.

You will work with the health care team to promote positive adjustment, rehabilitation, and improved quality of life for our patients.

As well as support the clinic staff in understanding the emotional, psychological, and behavioral impact of chronic kidney disease on the patient and family.

How you grow or advance in your career : We believe in encouraging our employees to achieve their full potential by offering opportunities for advancement.

We have a social work specific career ladder ranging from pre-licensed (in states where permitted), to three potential levels of facility social work, as well as a leadership path from Social Worker to Manager, Senior Manager and Senior Director.

Our culture : We believe our employees are our most important asset we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.

Our focus on diversity : We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition.

We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.

Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.

At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

As a member of the nephrology health care team, you will assess the patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.

• Collaborates with the patient and health care team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life.
• Utilizes patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of the assessment and care planning to address barriers and meet patient treatment goals.
• Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life.
• Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment.
• Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license.
• Provides information and assists the team and patient with referrals to community resources (home health services, vocational rehabilitation, etc.

• Maintains current knowledge regarding local vocational / educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education.
• Assesses patient awareness of advance directives; assists with accessing advance directive forms / information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family / support persons.
• Participates in the discussion of patient DNR status in the facility to ensure patient and / or family understand and make an informed decision about their care.
• Reports on quality indicators related to adherence, such as missed and shortened treatments, quality of life trends, and service recovery.
• Works with patient, family and health care team to provide education tailored to the patient’s learning style, communication barriers, and needs.
• Provides educational and goal directed counseling to patients who are seeking transplant.
• Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management.
• Provides ongoing education to patient / family regarding psychosocial issues related to end stage renal disease (ESRD) and all support services that are available.
• Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and / or the patients’ representative to ensure patients’ understanding of the rights and expectations of them.
• Provide training to clinic staff pertaining to psychosocial topics as needed.

EDUCATION AND REQUIRED CREDENTIALS :

• Masters in Social Work
• Must have state required license

EXPERIENCE AND SKILLS :

0 2 years’ related experience

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel required (if multiple facilities or home visits, if applicable)

EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better.

We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.

Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.

StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth .

This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.

Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24 / 7.

Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.

Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.

About this role :

As a Social Worker with Fresenius Medical Care, you will provide psychosocial services for our dialysis clinic patients.

You will work with the health care team to promote positive adjustment, rehabilitation, and improved quality of life for our patients.

As well as support the clinic staff in understanding the emotional, psychological, and behavioral impact of chronic kidney disease on the patient and family.

How you grow or advance in your career : We believe in encouraging our employees to achieve their full potential by offering opportunities for advancement.

We have a social work specific career ladder ranging from pre-licensed (in states where permitted), to three potential levels of facility social work, as well as a leadership path from Social Worker to Manager, Senior Manager and Senior Director.

Our culture : We believe our employees are our most important asset we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.

Our focus on diversity : We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition.

We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.

Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.

At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

As a member of the nephrology health care team, you will assess the patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.

• Collaborates with the patient and health care team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life.
• Utilizes patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of the assessment and care planning to address barriers and meet patient treatment goals.
• Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life.
• Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment.
• Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license.
• Provides information and assists the team and patient with referrals to community resources (home health services, vocational rehabilitation, etc.

to facilitate optimal treatment outcomes.

• Maintains current knowledge regarding local vocational / educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education.
• Assesses patient awareness of advance directives; assists with accessing advance directive forms / information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family / support persons.
• Participates in the discussion of patient DNR status in the facility to ensure patient and / or family understand and make an informed decision about their care.
• Reports on quality indicators related to adherence, such as missed and shortened treatments, quality of life trends, and service recovery.
• Works with patient, family and health care team to provide education tailored to the patient’s learning style, communication barriers, and needs.
• Provides educational and goal directed counseling to patients who are seeking transplant.
• Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management.
• Provides ongoing education to patient / family regarding psychosocial issues related to end stage renal disease (ESRD) and all support services that are available.
• Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and / or the patients’ representative to ensure patients’ understanding of the rights and expectations of them.
• Provide training to clinic staff pertaining to psychosocial topics as needed.

EDUCATION AND REQUIRED CREDENTIALS :

• Masters in Social Work
• Must have state required license

EXPERIENCE AND SKILLS :

0 2 years’ related experience

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel required (if multiple facilities or home visits, if applicable)

EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better.

We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.

Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.

StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth .

This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.

Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24 / 7.

Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.

Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.

About this role :

As a Social Worker with Fresenius Medical Care, you will provide psychosocial services for our dialysis clinic patients.

You will work with the health care team to promote positive adjustment, rehabilitation, and improved quality of life for our patients.

As well as support the clinic staff in understanding the emotional, psychological, and behavioral impact of chronic kidney disease on the patient and family.

How you grow or advance in your career : We believe in encouraging our employees to achieve their full potential by offering opportunities for advancement.

We have a social work specific career ladder ranging from pre-licensed (in states where permitted), to three potential levels of facility social work, as well as a leadership path from Social Worker to Manager, Senior Manager and Senior Director.

Our culture : We believe our employees are our most important asset we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.

Our focus on diversity : We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition.

We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.

Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.

At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

As a member of the nephrology health care team, you will assess the patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.

• Collaborates with the patient and health care team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life.
• Utilizes patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of the assessment and care planning to address barriers and meet patient treatment goals.
• Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life.
• Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment.
• Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license.
• Provides information and assists the team and patient with referrals to community resources (home health services, vocational rehabilitation, etc.

to facilitate optimal treatment outcomes.

• Maintains current knowledge regarding local vocational / educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education.
• Assesses patient awareness of advance directives; assists with accessing advance directive forms / information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family / support persons.
• Participates in the discussion of patient DNR status in the facility to ensure patient and / or family understand and make an informed decision about their care.
• Reports on quality indicators related to adherence, such as missed and shortened treatments, quality of life trends, and service recovery.
• Works with patient, family and health care team to provide education tailored to the patient’s learning style, communication barriers, and needs.
• Provides educational and goal directed counseling to patients who are seeking transplant.
• Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management.
• Provides ongoing education to patient / family regarding psychosocial issues related to end stage renal disease (ESRD) and all support services that are available.
• Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and / or the patients’ representative to ensure patients’ understanding of the rights and expectations of them.
• Provide training to clinic staff pertaining to psychosocial topics as needed.

EDUCATION AND REQUIRED CREDENTIALS :

• Masters in Social Work
• Must have state required license

EXPERIENCE AND SKILLS :

0 2 years’ related experience

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel required (if multiple facilities or home visits, if applicable)

EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better.

We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.

Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.

StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth .

This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.

Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24 / 7.

Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.

Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.

PURPOSE AND SCOPE :

The Front Office Coordinator acts as the facility receptionist while answering incoming referral calls and completing admissions for patients.

The incumbent is responsible for ensuring required demographic, financial, referral, and clinical and other admission data is collected, completed and communicated per related policies and procedures.

The Front Office Coordinator provides secretarial and administrative support as needed.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

• Documents patient cancelation and patient no show as appropriate.
• Completes front end process of billing procedure ensuring all information is entered into the computer registration module.
• Obtains necessary patient information (clinical, financial and demographic) from referral source to initiate admissions process.
• Interviews patient or patient representative or referral source to obtain the necessary personal and financial data to determine eligibility for admission.
• Obtains necessary signatures to ensure the efficient processing of admissions data in accordance with related policies and procedures.
• Coordinates with referral source or patient or patient's physician to effectively resolve issues impacting patient's admission process.
• Ensures all aspects of patient confidentiality are maintained at all times.
• Provides patient with appropriate HIPPA information and documentation.
• Verifies and obtains eligibility and benefits for all primary and secondary insurances. If verification is processed via Internet, prints out and includes in registration packet.
• Performs pre-certification on all non-Medicare patients before treatment is initiated.
• Works closely with billing personnel to obtain and verify all necessary information for billing purposes.
• Researches any questions related to charge sheets and files charge sheets in financial records.
• Distributes copies of all billing information and necessary documents to the billing department on a daily basis.
• Sends patient operative reports to referral source and patient's physician within 72 hours of completed procedure.
• Ensures appropriate signatures are included on all necessary chart forms.
• Inspects patient charts post procedure. Obtains physician dictation and file in medical record.
• Prepares and types routine correspondence, form letters and reports.
• Answers telephones and routs calls.
• Greets visitors and patients. Demonstrates a positive attitude. Is polite, courteous and professional.
• Distributes faxes, memos and e-mails to the appropriate parties.
• Makes copies of correspondence and other printed matter.
• Prints patient schedule and pull patient charts daily.
• Maintains / purges / files medical record in an organized manner; obtains medical records as requested / indicated.
• Maintains effective lines of communication with peers. Interfaces with other health care providers and facilities.
• Picks up and sort mail / faxes on a daily basis. Arranges for package pickup and delivery.
• Participates in staff meetings and communicates (problem solves) issues related to quality of care.
• Inventories, orders and / or stocks office with supplies, equipment, forms and medications as directed by supervisors.
• Ensures log books and tracking systems are updated and accurate in accordance with policy and procedure.
• Maintains waiting room and ensures it is clean and free of debris.
• Escalates issues to supervisor for resolution, as deemed necessary.
• Performs functions that require full knowledge of general aspects of the job.
• Works on assignments that are semi-routine in nature, but recognizes the need for occasional deviation from accepted practice.
• Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
• Assists with various projects as assigned by direct supervisor.
• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Travel may be required.
• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels.

May be exposed to infectious and contagious diseases / materials.

• Frequent (34-66% of the day) - sitting, standing, walking, reaching with hands and arms, flexing / extension of wrist use, grasping and fine manipulation, talking and hearing.
• Occasionally (11-33% of the day)-bending, climbing, kneeling, reaching at or above shoulders.
• Infrequent (1-11% of the day) - crawling or crouching.
• Must be able to lift up and pull / push up to 25 pounds.

EDUCATION :

High School Diploma / GED required.

EXPERIENCE AND REQUIRED SKILLS :

• 1 - 2 years' related experience (such as front office, administrative experience in medical office).
• Minimum of six months relevant experience, preferably in a medical setting with insurance billing.
• Proficient in the use of computers and related software such as Microsoft Office is necessary.
• Exceptional communication skills - verbal and written.
• Outstanding organizational and planning skills.
• Excellent project and time management skills.
• Outstanding customer relations skills.
• Possesses proper phone etiquette skills.
• Exceptional interpersonal skills.
• Ability to handle several tasks simultaneously.

EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better.

We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.

Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.

StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth .

This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.

Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24 / 7.

Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.

Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.

PURPOSE AND SCOPE : Supports FMCNA's mission core values expected behaviors and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy and procedure requirements.

Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice.

Works with the health care team to promote positive adjustment rehabilitation and improved quality of life for our patients.

In collaboration with the interdisciplinary team informs educates and supports staff in understanding the emotional psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients.

Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals.

Adheres to all requirements of the FMCNA Compliance Program and all FMS policy requirements. This is an entry level MSW role.

PRINCIPAL DUTIES AND RESPONSIBILITIES : CUSTOMER SERVICES :

• Responsible for driving the FMS culture through values and customer services standards.
• Accountable for outstanding customer service to all external and internal customers.
• Develops and maintains effective relationships through effective and timely communication.
• Takes initiative and action to respond resolve and follow up regarding customer services issues with all customers in a timely manner.

PRINICIPLE RESPONSIBILITIES AND DUTIES RELATED TO PATIENT CARE : Patient Assessment / Care Planning Counseling :

• As a member of the interdisciplinary team assesses patients' psychosocial status strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.
• Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation treatment goals and improve quality of life.
• Utilizes FMS Ultra Care patient education programs established social work theory and methods and quality of life measurement instruments as part of assessment and care planning to resolve barriers and meet patient treatment goals.
• Provides established outcomes driven psycho-educational counseling methods aimed at improving areas of need treatment adherence vocational / educational rehabilitation and / or quality of life.
• Provides supportive and goal directed counseling to patients who are seeking transplant.
• Assesses patient awareness of advance directives; assists with accessing advance directive forms / information and facilitates discussion of advance directive wishes if necessary with the healthcare team and the patient's family / support persons.
• Will provide general information about Do Not Resuscitate Orders and Advanced Directives
• Provides information and assists the team and patient with referral to community resources (home health services vocational rehabilitation etc.

to facilitate optimal treatment outcomes.

• In collaboration with the physician and nurse participates in the discussion of patient DNR status in the facility to ensure patient understanding and informed decision making.
• Provides usual care and / or Social Work Intensive to address non-adherence and quality of life concerns for all patients
• Knowledgeable of and adheres to FMCNA Social Work Policy including documentation

Patient Education :

• Assess patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient family and health care team to provide education tailored to the patient's learning style and needs.
• With other members of the interdisciplinary team provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team if delegated by Clinical Manager.
• Provides ongoing education to patient / family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available.
• Reviewed patient rights and responsibilities grievance information (company and network) and other facilities policies with patient and / or the patients' representative to ensure patients' understanding of the rights and expectations of them.
• Collaborates with the team on appropriate QAI activities.

Patient Admission :

Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment

Insurance and Financial Assistance :

• Collaborates with facility management Financial Coordinators and Billing Group staff to address patient issues related to insurance.
• In collaboration with Financial Coordinators provides information and education to patients about payment to dialysis (federal state commercial insurance state renal programs AKF HIPP and entitlement programs)
• Maintains current knowledge regarding local vocational / educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed become employed or receive education.

Reassess patient demographic and insurance information changes every quarter. Notifies all appropriate departments of changes.

Understands FMCNA financial policies and procedures as they related to patient services. Collaborate with Financial Coordinators to educate patients about programs that may be available to assist with uncovered services how to resolve billing concerns and understand financial responsibilities.

Staff Related :

• Assist with interview process and decision to hire new personnel if requested by CM or AM / DO.
• Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources).
• Develops and provides training to staff pertaining to psychosocial topics as needed. Trains staff in Ultra Care Programs as needed.
• Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Travel Required (if multiple facilities)

EDUCATION :

Masters In Social Work Required

EXPERIENCE AND REQUIRED SKILLS :

• 0 - 2 years' related experience.
• State Specific Licensure required

EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better.

We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.

Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.

StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth .

This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.

Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24 / 7.

Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.

Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.

PURPOSE AND SCOPE : Supports FMCNA's mission core values expected behaviors and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy and procedure requirements.

Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice.

Works with the health care team to promote positive adjustment rehabilitation and improved quality of life for our patients.

In collaboration with the interdisciplinary team informs educates and supports staff in understanding the emotional psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients.

Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals.

Adheres to all requirements of the FMCNA Compliance Program and all FMS policy requirements. This is an entry level MSW role.

PRINCIPAL DUTIES AND RESPONSIBILITIES : CUSTOMER SERVICES :

• Responsible for driving the FMS culture through values and customer services standards.
• Accountable for outstanding customer service to all external and internal customers.
• Develops and maintains effective relationships through effective and timely communication.
• Takes initiative and action to respond resolve and follow up regarding customer services issues with all customers in a timely manner.

PRINICIPLE RESPONSIBILITIES AND DUTIES RELATED TO PATIENT CARE : Patient Assessment / Care Planning Counseling :

• As a member of the interdisciplinary team assesses patients' psychosocial status strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.
• Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation treatment goals and improve quality of life.
• Utilizes FMS Ultra Care patient education programs established social work theory and methods and quality of life measurement instruments as part of assessment and care planning to resolve barriers and meet patient treatment goals.
• Provides established outcomes driven psycho-educational counseling methods aimed at improving areas of need treatment adherence vocational / educational rehabilitation and / or quality of life.
• Provides supportive and goal directed counseling to patients who are seeking transplant.
• Assesses patient awareness of advance directives; assists with accessing advance directive forms / information and facilitates discussion of advance directive wishes if necessary with the healthcare team and the patient's family / support persons.
• Will provide general information about Do Not Resuscitate Orders and Advanced Directives
• Provides information and assists the team and patient with referral to community resources (home health services vocational rehabilitation etc.

to facilitate optimal treatment outcomes.

• In collaboration with the physician and nurse participates in the discussion of patient DNR status in the facility to ensure patient understanding and informed decision making.
• Provides usual care and / or Social Work Intensive to address non-adherence and quality of life concerns for all patients
• Knowledgeable of and adheres to FMCNA Social Work Policy including documentation

Patient Education :

• Assess patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient family and health care team to provide education tailored to the patient's learning style and needs.
• With other members of the interdisciplinary team provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team if delegated by Clinical Manager.
• Provides ongoing education to patient / family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available.
• Reviewed patient rights and responsibilities grievance information (company and network) and other facilities policies with patient and / or the patients' representative to ensure patients' understanding of the rights and expectations of them.
• Collaborates with the team on appropriate QAI activities.

Patient Admission :

Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment

Insurance and Financial Assistance :

• Collaborates with facility management Financial Coordinators and Billing Group staff to address patient issues related to insurance.
• In collaboration with Financial Coordinators provides information and education to patients about payment to dialysis (federal state commercial insurance state renal programs AKF HIPP and entitlement programs)
• Maintains current knowledge regarding local vocational / educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed become employed or receive education.

Reassess patient demographic and insurance information changes every quarter. Notifies all appropriate departments of changes.

Understands FMCNA financial policies and procedures as they related to patient services. Collaborate with Financial Coordinators to educate patients about programs that may be available to assist with uncovered services how to resolve billing concerns and understand financial responsibilities.

Staff Related :

• Assist with interview process and decision to hire new personnel if requested by CM or AM / DO.
• Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources).
• Develops and provides training to staff pertaining to psychosocial topics as needed. Trains staff in Ultra Care Programs as needed.
• Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Travel Required (if multiple facilities)

EDUCATION :

Masters In Social Work Required

EXPERIENCE AND REQUIRED SKILLS :

• 0 - 2 years' related experience.
• State Specific Licensure required

EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better.

We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.

Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.

StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth .

This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.

Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24 / 7.

Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.

Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.

PURPOSE AND SCOPE :

Supports FMCNA’s mission, vision, core values, quality policy and goals of the Fresenius Vascular Care Group. The position will act as an assistant to the Physicians, RN’s and Radiology Technicians in patient care and operating procedures.

This position has frequent contact with patients, visitors, and the families of patients requiring effective communication skills and a helpful attitude.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

• Under general supervision, follows established company policies and procedures and applies acquired job skills to
• Performs functions that require full knowledge of general aspects of the job.
• Works on assignments that are semi-routine in nature, but recognizes the need for occasional deviation from accepted practice.
• Contacts are typically with individuals within own department and occasionally with contacts outside own organization.

Contacts involve obtaining or providing information or data requiring some explanation or interpretation.

• May provide assistance to A1 with more general support tasks that require a better understanding of functions, as directed by immediate supervisor.
• May refer to A3 for assistance with higher level problems that may arise.
• Escalates issues to supervisor for resolution, as deemed necessary.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
• Assist with various projects as assigned by direct supervisor.
• Understand and able to follow sterile procedures.
• Assist the patients to the pre-op area and take initial vital signs.
• Assist in preparing the patient for surgical procedures by positioning, shaving and prepping.
• Assist the Physician with the procedures, while maintaining a sterile environment.
• Assemble and remove all instruments, utensils, equipment, gloves and linens utilized in the case.
• Clean the procedure room between patients.
• Transport patients as needed.
• May participate in CQI meetings.
• Initiate cost control initiatives and provide support of those in the facility.
• Keep assigned areas cleaned and stocked for future exams.
• Assure confidentiality of patient information and medical records.
• Sterilize instruments and maintain quality assurance documentation.

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position involves active work, including walking and / or standing for considerable lengths of time wearing a lead apron.

Must be able to lift / push / pull up to 50 lbs and transfer and position patients weighing up to 400 lbs. Must work under pressure and stressful situations.

Exposure to communicable disease.

SUPERVISION :

None

None

EDUCATION :

High School Diploma required. Certified in CPR.

EXPERIENCE AND REQUIRED SKILLS :

• 1 2 years’ related experience preferred. Hospital or operating room skills preferred.
• Knowledge of instrument sterilization techniques.
• Knowledge of personal protective devices to be utilized when operating Radiology systems.

EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws

Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better.

We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.

Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.

StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth .

This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.

Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24 / 7.

Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.

Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.

PURPOSE AND SCOPE :

Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

• Under direct / close supervision, performs a variety of basic and routine clerical and secretarial duties. These may include but are not limited to :
• Preparing and typing routine correspondence, form letters and reports
• Answering telephone & routing calls to the appropriate person,
• Greeting visitors and patients as applicable and conducting them to the appropriate location or person as needed.
• Setting up and maintaining filing systems and basic databases as applicable.
• Completing forms and reports as required by the various company offices and outside vendors and agencies.
• Recording the minutes of meetings and providing the resulting documents as necessary.
• Making copies of correspondence and other printed matter as required by manager.
• Preparing purchase orders using the appropriate software application.
• Assisting with department / facility accounts receivable and accounts payable functions and responsibilities as needed.
• Distributing incoming mail.
• Maintaining calendar and daily schedules.
• Scheduling appointments & arranging meetings.
• Maintaining inventory of the necessary office forms and supplies.
• Assisting with various basic personnel administrative functions as needed.
• Acting as backup to other clerical personnel in office as needed.
• Assists in the collection of Patient Statistical Profile and Continuous Quality Improvement Data.
• Assists with month-end reporting requirements
• Assists in auditing records for ongoing compliance with medical records standards.

Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.

Prepares medical records for facsimile or mail related to travel, transplant, disability and others.Organizes travel for patients by contacting and providing requested medical records.

Coordinates with transient patient paperwork.Coordinates transfer placements and confirmations along with Clinical Manager.

Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.

Assist with medical appointment referrals and scheduling.Assist with transportation coordination and referrals.

• Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.
• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians.

The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels.

May be exposed to infectious and contagious diseases / materials

EDUCATION :

High School Diploma required

EXPERIENCE AND REQUIRED SKILLS :

• Minimum 6 months relevant experience without a degree - 0-6 months experience with an Associate degree or secretarial school.
• Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.
• Pleasant telephone manner.

EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better.

We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.

Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.

StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth .

This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.

Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.

Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.