Full-time

Requisition Number

3735

Job Title

Spa ReceptionistJob Description

Job Description

Position : Spa Receptionist

Department : Hotel Operations / Spa

Job Summary : Performs a variety of support functions for the Spa ranging from answering the telephone, scheduling guests, recommending treatments, and selling products.

Duties and Responsibilities (specific areas of responsibility include but are not limited to) :

  • Keeps a positive attitude at all times.
  • Oversees daily desk operations and performs tasks such as answering telephones, booking appointments, checking guests in and out, selling products, and assisting guests with questions.
  • Processes all Spa transactions and produces end of shift reports
  • Welcomes and greets all incoming guests; ensures a pleasant visit for each guest by maintaining a professional level of communication.
  • Reviews all daily schedules for arrivals and departures.
  • Evaluates and manages the daily schedule for open appointments, extra labor, and recognition of important persons or events.
  • Addresses issues in a pleasant and professional manner and keeps the supervisor informed; refers situations that are difficult to resolve to a supervisor.
  • Provides support to staff and provides instruction on Spa services.
  • Coordinates staff appointments to ensure a smooth flow.
  • Conducts tours of the Spa, as necessary.
  • Handles billings and receipts for Spa services and retail sales.
  • Works with accounting to check for proper billing procedures.
  • Processes mail orders and sells gift certificates.
  • Acts as a resource for policies, programs, services, and activities.
  • Prepares and maintains the Spa according to Spa policy.
  • Keeps appropriate inventory levels by regularly ordering supplies and products.
  • Restocks retail products when inventory shelf counts are low.
  • Notifies supervisor if equipment is broken and needs repair or replacement.
  • Assists with maximizing retail sales.
  • Exhibits results-oriented behavior by resolving problems and anticipating needs.
  • Ensures food and beverage items arrive to guests on time.
  • Participates in cross-training on all facets of the Spa.
  • Assists in keeping all areas up to standard, including keeping it neat and clean by performing tasks such as picking up towels, cleaning lounge areas, and picking up cups and dishes.
  • Assists department team members with keeping a passing score on shopper inspections.
  • Attends departmental and Enterprise meetings as required.
  • Maintains a flexible shift schedule and advises supervisor about any changes.
  • Maintains an awareness of current trends in the spa industry with a focus on product and service development.
  • Displays a diplomatic, polished, and professional demeanor in the workplace; maintains confidentiality.
  • Follows established safety and security policies and procedures including reporting accidents, injuries, and unsafe working conditions immediately to a supervisor.
  • Maintains confidentiality of proprietary information; protects Enterprise assets.
  • Performs other job-related duties as assigned

Knowledge, Skills, and Abilities :

  • Extensive knowledge of spa services and products.
  • Knowledge of departmental and Enterprise policies, standards, and procedures as well as applicable laws and regulations.
  • Knowledge of standard office software, policies, procedures, and practices.
  • Computer proficiency with Microsoft Office, especially word processing and spreadsheet applications, as well as spa software and Micros Point-of-Sale system.
  • Organization, planning, and time management skills.
  • Excellent telephone and guest service skills
  • Skill in developing and maintaining good working relationships.
  • Skill in working with details.
  • Ability to concentrate, exert good judgment, and be flexible.
  • Ability to work in a fast-paced, pressure-filled work environment.
  • Ability to work well with people, assess their needs, and provide assistance.
  • Ability to listen, communicate, and assess situations with accuracy.
  • Ability to problem solve.
  • Ability to work independently as well as in a team environment to effectively and efficiently respond to team member and guest needs.
  • Ability to quickly adapt and manage multiple priorities from multiple persons.
  • Ability to perform mathematical computations pertaining to the position.
  • Ability to follow department procedures.
  • Ability to convey a diplomatic, polished, and professional demeanor in the workplace.
  • Ability to use standard office equipment such as a multi-line telephone, computer, and photocopier.

Minimum Qualifications :

  • Six (6) months job-related experience.
  • Computer proficiency with Microsoft Office, especially word processing and spreadsheet applications, as well as spa software and Micros Point-of-Sale system.
  • Must be able to work any shift, weekends, holidays, special events, and overtime, as needed
  • Must have employment eligibility in the U.S.
  • Must be able to obtain, maintain, and retain a valid non-gaming license.

Preferred Qualifications :

  • Receptionist experience in a spa environment.
  • High School or General Equivalency Diploma.
  • Bilingual (English / Spanish)
Apply Now

Related Jobs

Spa Receptionist

Casino Del Sol Resort Tucson, AZ
APPLY

Requisition Number

3735

Job Title

Spa ReceptionistJob Description

Job Description

Position : Spa Receptionist

Department : Hotel Operations / Spa

Job Summary : Performs a variety of support functions for the Spa ranging from answering the telephone, scheduling guests, recommending treatments, and selling products.

Duties and Responsibilities (specific areas of responsibility include but are not limited to) :

  • Keeps a positive attitude at all times.
  • Oversees daily desk operations and performs tasks such as answering telephones, booking appointments, checking guests in and out, selling products, and assisting guests with questions.
  • Processes all Spa transactions and produces end of shift reports
  • Welcomes and greets all incoming guests; ensures a pleasant visit for each guest by maintaining a professional level of communication.
  • Reviews all daily schedules for arrivals and departures.
  • Evaluates and manages the daily schedule for open appointments, extra labor, and recognition of important persons or events.
  • Addresses issues in a pleasant and professional manner and keeps the supervisor informed; refers situations that are difficult to resolve to a supervisor.
  • Provides support to staff and provides instruction on Spa services.
  • Coordinates staff appointments to ensure a smooth flow.
  • Conducts tours of the Spa, as necessary.
  • Handles billings and receipts for Spa services and retail sales.
  • Works with accounting to check for proper billing procedures.
  • Processes mail orders and sells gift certificates.
  • Acts as a resource for policies, programs, services, and activities.
  • Prepares and maintains the Spa according to Spa policy.
  • Keeps appropriate inventory levels by regularly ordering supplies and products.
  • Restocks retail products when inventory shelf counts are low.
  • Notifies supervisor if equipment is broken and needs repair or replacement.
  • Assists with maximizing retail sales.
  • Exhibits results-oriented behavior by resolving problems and anticipating needs.
  • Ensures food and beverage items arrive to guests on time.
  • Participates in cross-training on all facets of the Spa.
  • Assists in keeping all areas up to standard, including keeping it neat and clean by performing tasks such as picking up towels, cleaning lounge areas, and picking up cups and dishes.
  • Assists department team members with keeping a passing score on shopper inspections.
  • Attends departmental and Enterprise meetings as required.
  • Maintains a flexible shift schedule and advises supervisor about any changes.
  • Maintains an awareness of current trends in the spa industry with a focus on product and service development.
  • Displays a diplomatic, polished, and professional demeanor in the workplace; maintains confidentiality.
  • Follows established safety and security policies and procedures including reporting accidents, injuries, and unsafe working conditions immediately to a supervisor.
  • Maintains confidentiality of proprietary information; protects Enterprise assets.
  • Performs other job-related duties as assigned

Knowledge, Skills, and Abilities :

  • Extensive knowledge of spa services and products.
  • Knowledge of departmental and Enterprise policies, standards, and procedures as well as applicable laws and regulations.
  • Knowledge of standard office software, policies, procedures, and practices.
  • Computer proficiency with Microsoft Office, especially word processing and spreadsheet applications, as well as spa software and Micros Point-of-Sale system.
  • Organization, planning, and time management skills.
  • Excellent telephone and guest service skills
  • Skill in developing and maintaining good working relationships.
  • Skill in working with details.
  • Ability to concentrate, exert good judgment, and be flexible.
  • Ability to work in a fast-paced, pressure-filled work environment.
  • Ability to work well with people, assess their needs, and provide assistance.
  • Ability to listen, communicate, and assess situations with accuracy.
  • Ability to problem solve.
  • Ability to work independently as well as in a team environment to effectively and efficiently respond to team member and guest needs.
  • Ability to quickly adapt and manage multiple priorities from multiple persons.
  • Ability to perform mathematical computations pertaining to the position.
  • Ability to follow department procedures.
  • Ability to convey a diplomatic, polished, and professional demeanor in the workplace.
  • Ability to use standard office equipment such as a multi-line telephone, computer, and photocopier.

Minimum Qualifications :

  • Six (6) months job-related experience.
  • Computer proficiency with Microsoft Office, especially word processing and spreadsheet applications, as well as spa software and Micros Point-of-Sale system.
  • Must be able to work any shift, weekends, holidays, special events, and overtime, as needed
  • Must have employment eligibility in the U.S.
  • Must be able to obtain, maintain, and retain a valid non-gaming license.

Preferred Qualifications :

  • Receptionist experience in a spa environment.
  • High School or General Equivalency Diploma.
  • Bilingual (English / Spanish)
Full-time
APPLY

Medical Office Receptionist - Congress Pediatrics

El Rio Health Tucson, AZ
APPLY

The primary goal of the El Rio Health

Medical Office Receptionist is to support El Rio’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions.

nEssential Job Functions : n nPerforms and / or completes all clerical and non-clinical assigned duties, tasks, n nresponsibilities and assignments for a Medical Office Receptionist within reasonable time frames while meeting established rates of performance for the position;

ensuring the highest standards of excellence and the lowest of error rates in performing assigned duties. n nMaintains proficient skill levels that meet defined performance expectations for a Medical Office Receptionist, as evidenced by successful completion of competency skills evaluations for this position on an annual basis.

nMaintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures to include, but not limited to : work areas, workstations, hand washing, etc.

as required for a Medical Office Receptionist nDemonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards for a Medical Office Receptionist.

nMaintains patient confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times.

nUnderstands and complies with all organizational Code of Conduct standards, Policies and Procedures, Standing Orders, and Service Excellence requirements (AIDET) at all times with all patients, visitors, and employees.

nEnsures a work environment safe and free from hazards; immediately addresses or informs management of safety issues or hazards;

adheres to Health and Safety Policies and Procedures. nParticipates in all safety programs, which may include assignments to an emergency response team.

nDemonstrates at all times a professional attitude and acceptable job performance for all clerical and non-clinical duties, tasks, responsibilities, and assignments for this position at any El Rio Health location or assignments that supports the operational needs of El Rio Health and as assigned by organizational leadership.

nPrepares and maintains the front desk / reception area for receiving patients, maintaining a clutter-free professional workstation.

n n nCompletes and documents all of the required patient information related to eligibility, insurance verification, and demographic data, as well as, documents patient responses and the employee’s actions into the Electronic Practice Management (EPM) program prior to patients seeing a provider.

n n nSchedules and manages patient appointments, both in person and by telephone, assists patients at kiosks, while expressing and demonstrating a supportive and positive attitude at all times.

nNotifies back office staff when walk-in patients present needing a medical assessment. nEnsures that patients and visitors are consistently informed of nurse / provider wait times.

nEvaluates problems, situations, or issues presented to the employee for priority needs, resolving the problem effectively and in a timely manner using critical-thinking and problem- solving skills appropriate to the position and authority for a Medical Office Receptionist.

nEnsures that all communication with a patient is completed in a proactive, positive, and effective manner that promotes the patient’s compliance with scheduled appointments.

nGenerates and provides a diverse set of reports as assigned or requested, by using available reporting programs linked to organizational software databases, programs, or systems.

nCommunicates with Providers and staff any reported outstanding items for tasking and completion by the appropriate and responsible individuals.

nEnsures a work environment safe and free from hazards; identifies and reports safety issues or hazards and immediately addresses or informs management, adheres to Health and Safety Policies and Procedures, nConsistently acknowledges and greets patients / visitors in a warm professional manner by maintaining eye contact, and a friendly professional smile.

nCommunicates effectively through written, verbal, and interpersonal skills as applied when interacting with patients or visitors, employees, and internal / external clients or representatives, successfully conveying and exchanging information in a positive manner.

nDemonstrates self-initiative by being aware of work environment and acts, as a team player, to assist co-workers and others.

nMaintains and displays a respectful and positive attitude. nServes at all times as a positive and effective role model to patients, co-workers, employees, and students.

nParticipates in a learning environment by being willing to train and learn from other employees, gaining new skills and knowledge to enhance and improve the quality of service provided to employees, as well as all internal / external clients or representatives.

nAccurately handles all cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedures;

collecting copayments and coinsurance amounts from patients, ensuring issuance of required receipts for all funds received and transactions.

nMaintains sufficient amounts of change in cash drawer, balancing assigned cash drawer and receipts with consistently high level of accuracy at all times;

documenting and communicating any discrepancies with a cash drawer balance. nPrepares daily account deposit documents; confirming all currency and deposit totals in compliance with all established cash handling policies and procedures.

nIn accordance with policies and procedures ensures that documentation of hours worked is completed accurately, as well as signed-off / approved in a timely manner.

nThrough structured learning, peer mentoring and ongoing training opportunities employees must be able to demonstrate an understanding, knowledge, and computer mastery of all El Rio Health systems and programs.

nParticipates in continuing education and organizational sponsored events and committees, understanding that these activities contribute to employee growth and to the improvement of operations within El Rio Health.

nMeets and conforms to the operational needs of El Rio Health as determined by management. n n nMinimum Education and Experience : n nHigh School Diploma or General Education Diploma (G.

E.D). n n nIf applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job.

n nRequired Licenses, Certifications, and Registrations : n nCurrent certification in Basic Life Support (BLS) for health care providers.

n n nLevel I fingerprint clearance card : current valid and in good standing or have applied for it within seven working days after beginning employment.

nEmployees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday.

If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements.

n n nPreferred Education, Experience, Skills, Abilities : n nMedical Office certification from an accredited technical program or college.

n n nBilingual (English / Spanish) with the ability to speak, read and write in both languages. n nEl Rio Health is a diverse and inclusive organization.

We are invested in helping you and your family Create Tomorrow.

Full-time
APPLY

Front Desk Receptionist - Tucson Volvo

Wise Auto Group Tucson, AZ
APPLY

Wise Auto Group has been your automotive family for over 100 years! We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd.

We want to challenge our associates to be the best they can be, while providing all the resources to help them reach their potential.

Working at Wise Auto is more than a job - it's a career! If you want to be part of one of the fastest growing automotive groups in the country, Wise Auto is the place for you! We are looking for the people that want to.

Raise the bar in the Automotive Industry Grow and develop professionally Learn from the best in the business Take the next step in a long CAREER Wise Auto Group is looking for a Receptionist to join our team in our Tucson Volvo location.

The Receptionist will greet and assist visitors and clients of the organization. The ideal candidate will deliver a professional and qualified first impression to all visitors.

This person has excellent communication and customer service skills. The receptionist will have a basic understanding of administrative and clerical procedures / systems and the ability to multitask in a busy environment.

There will be two schedule options 9am-6pm (Monday, Tuesday, Wednesday) Pay : $15 / hr-$16 / hr (DOE) 9am-6pm (Thursday, Friday, Saturday) Pay : $15 / hr-$16 / hr (DOE) Responsibilities : Guest services Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see.

Answer all phone calls and emails sent to the main office and provide inter-office messages as requested. Administration Send out and receive mail, documents, supplies and packages.

Distribute items to mailboxes and offices as requested. File and keep good records. Maintain office supplies and reorder as needed.

Maintain an organized filing system. Manage a schedule for those needing support and schedule appointments as required. Requirements : Associates degree is preferred A high school diploma is required Proficient with Microsoft Office Suite Reliable, professional, courteous and patient Excellent communication and writing skills Bilingual Spanish is preferred but not required Benefits Medical, Dental & Vision Insurance 401k plan w / matching contributions Paid Vacation, Holiday, and Sick Pay Growth opportunities Complete paid training programs for rapid advancement including periodic job reviews Employee vehicle purchase plans Family culture with organized structure Long term job security Associate discounts on vehicles, service and parts purchases Employee recognition programs Leading competitive pay We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

NO AGENCIES PLEASE Any unsolicited resumes sent to Wise Auto Group from a third party, such as an Agency, including unsolicited resumes sent to Wise Auto Group’s mailing address, fax machine or email address, directly to employees or hiring managers will be considered Wise Auto Group’s property.

Wise Auto Group will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Powered by JazzHR

Full-time
APPLY

AIU Front Desk Receptionist

Chesapeake Urology Tucson, AZ
APPLY

Job Details

Level EntryJob Location Professional Park - Tucson, AZPosition Type Full TimeEducation Level High SchoolTravel Percentage Up to 25%Job Shift DayJob Category Health Care

Medical Front Desk Receptionist Responsibilities

Are you interested in making a difference in patient care? Learn about our unique culture of respect, growth, innovation, the best patient care, and how we give back to the community.

At Arizona Urology Specialists Tucson , our employees are at the heart of our mission and have incredible opportunities to impact our patients’ lives with their urologic care.

  • We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff!
  • We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies.
  • We offer competitive salaries, and a great work / life balance : enjoy your weekends!
  • UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more! To view a full list of our benefits, please visit .

United Urology Group is regarded as the leading urology network in the country. Our Urology Group Affiliates consist of Chesapeake Urology, Arizona Urology- Phoenix & Scottsdale, Arizona Urology Tucson, Colorado Urology & Tennessee Urology.

We are seeking a professional full-time Front Desk Receptionist for our physician offices located in Tucson, AZ. This position creates a positive first and last impression for the practice and is pivotal to the practice running smoothly and efficiently as possible.

The hours are Monday - Friday and will vary from 8 : 00AM- 4 : 30PM.

Front Desk Receptionist Responsibilities :

  • Greeting our patients and directing the flow of the facility including the office and surgical practice area.
  • Schedule appointments and assists with the scheduling of any additional testing directed by the physician.
  • Ensure that all required referrals are obtained, scanned into the EMR and linked to that day’s appointment within Practice Management.
  • Enters patient demographics in system
  • Scheduling follow up procedures and coordinating any local ASC cases.
  • Collects co-pays and past balances at time of check-in and enters into the batch for the day
  • Assist patients with the completion of the Phreesia registration system.
  • As part of your positions requirements, you are expected to travel to other sites within a reasonable geographic region
  • Perform other office duties as assigned by manager.

Keywords : front desk, receptionist, assistant

Medical Front Desk Receptionist Requirements

Front Desk Receptionist Requirements :

  • Minimum of 3 years medical front desk experience.
  • Strong communication skills
  • Proficient knowledge in insurances.
  • Computer proficiency and prior experience with EMR highly preferred
  • Ability to work in a fast paced environment
  • Ability to travel to other sites as necessary
  • Ability to type 40 words per minute
Full-time
APPLY

Receptionist

Diocese of Tucson Tucson, AZ
APPLY

Diocese of Tucson Job description Job Title : Receptionist Status : Full time Exemption Status : Non-exempt Salary Grade : 20 Department / Location : Bishop Kicanas Pastoral Center / Tucson, AZ Primary Function : Under the direction of the HR Director or HR Operations Manager is responsible for performing a variety of secretarial duties including reception and mail operations .

The Employee shall be a minister of the Gospel and Catholic behaviorally while at work and in his / her personal life, Live in a manner worthy of the call you have received.

Eph. 4 : 1) Essential Duties and Responsibilities :

Recognize and support the unique Catholic Mission of the Diocese by speaking, acting, and instructing consistent with the teachings of the Roman Catholic Church.

The employee may not espouse, in word or deed, any doctrine inconsistent with the teachings of the Roman Catholic Church.

Give evidence of living Gospel values by being an active member of a faith community and being open to the importance of a personal faith journey;

strive to model the teaching of Jesus by attitude and example.

  • With oversight, be responsible for the Pastoral Center Reception Area and all mail operations. This includes pickup and delivery of post office and other mail.
  • Foster communications and work collaboratively with all Pastoral Center employees, Parish, Schools, and other affiliated organizations.
  • Answer and handle correspondence and telephone calls in a professional and courteous manner
  • File and maintain records as required.
  • Provide secretarial and word-processing support as required including composing and typing of correspondence.
  • Maintain physical and information security at all times; respect confidentiality and privacy of all persons contacted.
  • Monitor receptionist and mail operations expenses; process check requests and invoices for payment as required.
  • Manage the reception area with utmost professionalism at all times.
  • Provide support to other department personnel as required.
  • Perform other duties as assigned.

Physical / Mental Requirements : Requires coordination and manual dexterity, normal mental and visual ability; ability to lift as required in a normal office environment.

Required Activities : Walking; sitting; standing; stooping; reaching; talking; hearing; carrying; and keyboarding. Basic Qualifications :

  • A working knowledge of, and a strong commitment to the mission of fostering lay leadership in the Catholic Church; must also be a practicing Roman Catholic in full communion with the Church.
  • Minimum typing speed of 40 WPM; Proficiency in the use of computer technology including word processing, the use of excel and related technology.
  • Excellent communications skills including written, verbal, public speaking, and presentation skills; ability to maintain confidentiality.
  • Excellent human relations and interpersonal skills; must be a self-starter and be well-organized; must be a team player.
  • Be able to manage multiple tasks simultaneously.
  • The ability to successfully complete a criminal history and background check.
  • Professional bearing and clean and neat personal appearance

Education and Experience :

  • Associate degree in business or public Administration or equivalent experience and a minimum of one year’s experience as a secretary or administrative assistant in a small, medium, or large firm or equivalent experience
  • OR a minimum of three (3) years’ experience as a secretary or administrative assistant in a small, medium, or large firm

Other / Preferred Skills :

Proficiency in Spanish preferred

Covenants of Employment : The Diocese of Tucson is a Roman Catholic religious organization and that all employees are expected to respect and conduct themselves in accordance with the values, teachings, and morals of the Roman Catholic Church and by Arizona state law.

Under the Zero Tolerance Policy , no one will be knowingly assigned or retained to serve in the Diocese when that person is determined to have engaged in the abuse of a minor or to have violated boundaries in dealing with minors.

Full-time
APPLY