Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $25.
00 / hour or $52,018 annually. Top performers can earn $70,800, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).
JOB SUMMARY
Maximize opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone.
Execute retention strategy that strikes balance between saving customers and retaining revenue.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Establish and maintain a high level of customer satisfaction, professionalism, and courtesy in all retention transactions.
Consistently meet or exceed weekly and monthly retention activity goals by utilizing sound telephone based customer save techniques.
Respond to inbound retention calls promptly and efficiently as outlined by the required call handling metrics to include productive time, schedule adherence, handle time, after call work, etc.
Answer questions pertaining to billing inquiries, pricing and packaging of products and service, and service complaints.
Ability to learn and master order processing within the billing system regarding all aspects of retained accounts, new sales order entry, account lookup, and other tools and functions as they relate to the retention function.
Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing customers in an effort to re-sell and retain.
Acquire and demonstrate thorough knowledge of competitors’ pricing, packaging, and products in an effort to discuss side by side comparisons of Charter’s and competitors’ products and services.
Perform other duties as requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills / Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)
Ability to work variable hours; may include weekends, holidays, and split days off
Required Education
High school diploma or equivalent
Required Related Work Experience and Number of Years
Call center experience in the areas of customer service and / or phone sales, or equivalent experience - 2+
WORKING CONDITIONS
Office environment
CRT110 2023-16595 2023
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including : Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability / vets. Learn about our inclusive culture.
Related Jobs
Inside Sales Representative
Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $25.
00 / hour or $52,018 annually. Top performers can earn $70,800, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).
JOB SUMMARY
Maximize opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone.
Execute retention strategy that strikes balance between saving customers and retaining revenue.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Establish and maintain a high level of customer satisfaction, professionalism, and courtesy in all retention transactions.
Consistently meet or exceed weekly and monthly retention activity goals by utilizing sound telephone based customer save techniques.
Respond to inbound retention calls promptly and efficiently as outlined by the required call handling metrics to include productive time, schedule adherence, handle time, after call work, etc.
Answer questions pertaining to billing inquiries, pricing and packaging of products and service, and service complaints.
Ability to learn and master order processing within the billing system regarding all aspects of retained accounts, new sales order entry, account lookup, and other tools and functions as they relate to the retention function.
Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing customers in an effort to re-sell and retain.
Acquire and demonstrate thorough knowledge of competitors’ pricing, packaging, and products in an effort to discuss side by side comparisons of Charter’s and competitors’ products and services.
Perform other duties as requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills / Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)
Ability to work variable hours; may include weekends, holidays, and split days off
Required Education
High school diploma or equivalent
Required Related Work Experience and Number of Years
Call center experience in the areas of customer service and / or phone sales, or equivalent experience - 2+
WORKING CONDITIONS
Office environment
CRT110 2023-16595 2023
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including : Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability / vets. Learn about our inclusive culture.
Pharmaceutical Labeling Specialist
PHARMACEUTICAL LABELING SPECIALIST
TAMPA, FL
100% REMOTE Position
2 years of direct labeling experience in a regulated environment, or 3 years with a combination of labeling experience and pharmaceutical experience.
Pay ranges between $48.40 - $51.47 per hour.
Required Skills :
- Bachelor's degree - or Master's Degree, preferred in sciences with 2 years of direct Labeling Experience in a Regulated environment, or 3 years with a combination of Labeling Experience and Pharmaceutical experience.
- Basic knowledge of labeling regulations and HA approval structure outside of assigned region or countries, including but not limited to USA and EU.
- Must possess an excellent command of language (English) and professional knowledge of medical terms,
- Proficiency in standard office technology, including Microsoft Suite, Outlook Mail / Calendar; willing to learn additional applications as needed.
- Experience working on multi-disciplinary teams and projects.
- Good knowledge of rigorous pharmaceutical and / or scientific documentation practices and change control processes (e.
g., revision control).
- US military experience will be considered towards industry experience requirements.
- Good communication and organizational skills and a meticulous eye for detail.
- Good understanding of pharmaceutical or medical terminology.
- The ability to work as part of a team that supports global functions with a high level of professionalism.
- Knowledge / understanding of another language in a region supported (e.g., Spanish, Arabic, Chinese).
Project Description :
- Works under the guidance of the International Labeling Operations Lead or with Senior Specialists.
- Manages external requests for country specific labeling information (e.g., medical content, pharmaceutical properties) from various sources or reference documents.
- Notifies appropriate groups or changes or recent source / reference labeling approvals.
- Prepares country-specific labeling in support of safe and appropriate use of the Client products for in-scope countries;
maintains country specific translation master copy to meet labeling responsibilities.
- Prepares, tracks, maintains and reviews required labeling documents (e.g., physician's label, patient insert, carton, label, blister, tenders) using Text verification Tools, and additional software or process tools to maintain change history for all labeling documents.
- Initiates and approves final printed artwork on behalf of the country when needed for artwork changes and assists with timely implementation of the updated artwork in the market.
- Notifies the artwork studio team, manufacturing, Global Planning and Supply representatives as needed of upcoming changes to labeling and provide guidance as to when the changes need to be implemented based on information supplied by each market affected.
- Supports the end-to-end process to minimize the risk and associated costs of a significant error occurring in the final labeling preparation that results in a product recall due to labeling.
- Maintains an understanding of regulatory labeling requirements of assigned region or countries.
This 6+ month position starts ASAP.
Please E-MAIL your resume (attachment to email) with rate and availability to Loren : [email protected]
ALPHA'S REQUIREMENT #23-01191
MUST BE ELIGIBLE TO WORK IN THE U.S. AS AN HOURLY W2 EMPLOYEE
LI-LG1
LI-Remote
Sales Associate (Outside Sales)
Overview
For over 120 years, Gordon Food Service has delivered the excellence, expertise, and quality products our customers need to design successful food operations and experiences.
We've grown to be the largest family-operated broadline food distribution company in North America by being passionately committed to the people we serve.
At Gordon Food Service, our customers come first. As an Outside Food Sales Representative, you will cultivate relationships, develop new business, and provide innovative solutions to our customers, helping them to achieve their goals and, in return, yours!
This position will reside in : Tampa, FL.
Position Benefits
A generous 401(k) matching program that is above industry standards
Financial rewards for performance compensation structure which includes salary, commission, and bonuses
Low-cost benefit options for you and your family's health and future
An Automobile expense reimbursement plan
Cell phone reimbursement plan
Outside Food Sales Representative
We invite you to join our sales team where you’ll experience a world where servant leadership and cutting-edge tools and training come together to support your career growth and financial objectives.
As an Outside Food Sales Representative, you’ll be responsible for the overall sales and relationship management efforts for existing and prospective customers within your assigned territory.
This includes pursuing new customers, deepening and strengthening existing customer relationships, and sales territory management.
Pursuing New Customers
Researching industry and market trends impacting restaurants within your territory
Identifying and researching prospective customers within your territory
Developing sales strategies that highlight products, services, values, and solutions offered by Gordon Food Service and presenting the sales strategy to prospective customers
Deepen and Strengthen Existing Customer Relationships
Visiting all customers within the assigned territory on a weekly, bi-weekly, or monthly basis
Conducting business reviews to determine existing customers needs and areas of opportunity for growing sales
Providing ongoing training to customers on Gordon Food Service product offerings
Identifying opportunities within existing customers businesses where Gordon Food Service can add value through product and service offerings
Sales Territory Management
Balancing new customers acquisition and deepening and strengthening existing customer relationships
Coordinating visits to prospective customers and existing customers
Communicating order status and order processing updates to customers
Sales Training Getting you Ready
Gordon Food Service’s goal during your first 90 days is to set you up for success! This includes engaging you in various training offerings, including e-learning, classroom sessions, video roleplays, job shadowing, and peer sales representative mentorship.
Throughout your first 90 days, you will learn :
How to use Gordon Food Service systems, processes, and tools to manage customer relationships
About the products available to Gordon Food Service customers
The sales process for engaging new customers
How to establish your relationships in the vast network of resources available to you, a Gordon Food Service sales representative
Best practices on developing relationships with current and prospective customers
Strategies on how to effectively manage your territory
Position Requirements
High School Diploma / GED is required
Bachelor's degree and / or culinary certificate preferred
1 year of prior sales, business, or food service experience
Maintaining a valid state driver's license and a safe driving record
Ability to obtain your food safety certification
Gordon Food Service encourages veterans and active military members to apply
Sales - District Sales Manager
Are you interested in becoming our next DSM?
We have a DSM opening in Florida, reporting to Jamie Morehouse .
This person must be located or willing to relocate to the following region of the country :
Wildwood 1-FL
Wildwood 2-FL
Tampa-FL
Dade City-FL
Lake Mary-FL
Winter Garden-FL
Ocoee-FL
Poinciana-FL
Below is the job description for the position. If you decide you are ready to take the next step in your career, schedule some time to review the qualifications with your DSM, and if you both agree that this is the move for you, Go into Dayforce and navigate to the careers page, search jobs and apply from your employee role.
You will need to know your sales performance results for the last 6 months and have a recent resume.
DSM Job Description
If you’re a driven servant leader that wants the Opportunity to grow with a rapidly expanding business, appreciates an organization that truly Values you as an individual, and knows what it takes to synergize with a Team, Russell Cellular may be your forever home.
- Responsible for driving sales and profitability in a District of 8 Stores and 37 Team Members.
- You will manage, influence and support all store-based personnel to achieve company goals and objectives.
- Lead, mentor, and coach Wireless Sales Representatives and Store Managers to achieve Key Performance Indicators.
- Network, recruit, and train Wireless Sales Representatives and Store Managers.
- Provide feedback to Regional Sales Manager and Corporate Office concerning marketing needs, product development and pricing.
- Promote stores and build customer awareness in the local market.
- Develop and maintain knowledge of Russell Cellular and Verizon Wireless services and products.
- Develop and foster strong relationships with Verizon personnel.
- Be capable of performing job duties of all positions in reporting chain as needed.
Job Requirements :
- 3 Years Retail Sales Experience
- 1 Years Management Experience, Multi-unit Preferred
- Proven leadership ability
- Experience in coaching teams
- Experience in hiring and training employees
- Willing to learn and be able to expand extensive knowledge about Russell Cellular and Verizon Wireless products and services
- A proven track record of exceeding sales objectives
- Strong problem solving and negotiation skills
- Strong organizational skills
- General office skills
- Competency in PC :
- Point of sale system
- Microsoft Word and Excel
- Must possess persuasive communications skills, a fortitude to sell and compete in wireless industry
- Passion for technology and wireless industry
- Ability to work independently and multi-task in order to achieve team goals
- An inner drive to excel
- High energy, enthusiasm and motivated demeanor required
- Professional appearance
- Lives (or willing to relocate) within the area of stores being managed
Please do not hesitate to reach out to ES if you have any questions regarding the form or the process.
Pharmaceutical Sales Representative- CST, EST
Come join the true partner of global healthcare companies, Amplity Health. We continually challenge the boundaries of medical and commercial strategies to accelerate the approval and launch of new drugs to improve the lives of patients.
Pharmaceutical Sales Representative
Remote
Inside Sales Representative
Utilize your GPO pharmaceutical sales experience for a unique remote engagement virtual sales role. This is a salaried position offering comprehensive benefit package including medical, dental, vision, 401K, long term / short term disability, wellness benefits, generous PTO, paid holidays and more.
If you have a track record of success, enjoy selling in a remote virtual environment, we would like to hear from you. All time zones will be considered.
This person will cover all US time zones nationally. ideally Central or Eastern time preferred. Mountain or Pacific time zones will be considered.
Oncology experience a plus but not required.
Role Summary :
The Inside Sales Consultant (ISR) is responsible for engaging access decision maker within a Group Purchasing Organization (Targets) in telephone conversations to promote assigned client product(s), maximize the product(s)’ selling potential and meet program and Client objectives.
The ISR achieves this by developing and maintaining relationships with Targets and by educating them about product features, benefits, safety profile and approved indications to ensure appropriate patient use.
The ISR utilizes approved tools for product and program promotion and maintains a competent level of product, program, and customer activity knowledge.
Essential Duties :
- Manage daily call responsibilities according to defined expectations, with the purpose of achieving KPIs
- On behalf of Client, promote Client's product(s) via outbound telephone calls by engaging assigned Targets in in-depth program discussions to attain individual, territory and company goals for sales, market share, etc.
- Profile and manage targeted list of Targets and provide value-added benefits to grow product volume.
- Maintain call productivity and metrics that are required by program.
- Prospecting : Successfully qualifying or disqualifying Targets from a Target list
- Conduct outbound calls to Targets to appropriately qualify or disqualify Targets based on prospecting questions
- Verify and complete required data entry in CRM system, such as details of the target’s responses and any follow-through actions
- Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology, and approved messaging.
- Maintain thorough knowledge of Client product(s) and program.
- Verify and complete required data entry in CRM systems, such as details of the target’s responses and any follow-through actions.
- Listen and respond appropriately to customer needs and questions.
- Create and maintain a positive impression with client and client’s customers.
- Fully comply with all laws, regulations and Amplity Health Policies, Code of Conduct, all privacy and data guidelines and relevant state and federal laws and regulations.
- Participate in teleconference and live (when required) National, regional and district meetings and training sessions and represent client at National and / or local conventions when applicable.
- Work collaboratively to achieve sales goals
- Drive overall efforts and account penetration
- Other duties as needed
Education and Experience :
- Bachelor’s degree required from an accredited university or college required
- A minimum of 1+ years of pharmaceutical sales experience required 3+ years or more preferred
- 1+ years of Buy and bill experience in pharma or med device preferred
- Account contracting experience (preferred)
- Oncology or rare disease experience (preferred)
- Proof of Covid Vaccine required at the time of hire
- Experienced utilizing digital meeting platforms including Zoom, Teams, and others
- Adept at using Microsoft Office Suite
Knowledge, Skills, and Abilities :
- Ability to understand and explain complex scientific information via telephone and meeting platforms.
- Able to adapt to a rapidly changing marketing department.
- Ability to speak up and advocate for the customer.
- Has a sense of urgency
- Compliance mindset
- Solid presentation skills
- Excellent verbal, written and interpersonal communication skills.
- Experience and ability to use PowerPoint, Word, Excel, and Salesforce.
- Clear, articulate and grammatically sound speech and professional phone manner.
- Strong focus on providing customers with superior support and service.
- Ability to learn, understand and communicate complex information over the telephone.
- Strong rapport building skills and active listening skills.
- Excellent selling, closing, persuasion and presentation skills.
- Ability to comprehend and communicate complex technical / medical terminology and to maintain the required technical expertise including competitive product knowledge.
- Good organizational and planning skills, strong attention to detail and accuracy.
- Ability to work independently and as a team member.
- Flexibility and ability to handle multiple tasks simultaneously.
- Must be able to successfully complete client training and meet training expectations to proceed to servicing client’s customers within the parameters of the program
Key Performance Competencies :
- Drive for results
- Customer focused
- Adaptable
- Collaborative
- Sales competitiveness
- Interpersonal savvy
- Effective communicator
- Business acumen
- Clinical aptitude
ABOUT US
We have a 40-year track record of delivering solutions for Pharma and Biotech companies large and small.
- Our wide-ranging capabilities include clinical and medical outsourced teams; clinical and medical capability development;
- companion diagnostic and precision medicine solutions; medical communications; expert engagement; remote and field solutions for patients, payers, and physicians;
and strategic and access consulting. Therapeutically, we cross many areas but have been a leader in oncology and rare diseases.
Our one-of-a-kind Insights database offers clients a detailed view into patient provider interactions and provider treatment rationale not found through any other provider.
Every offering, every touchpoint, every solution is designed to ensure our pharmaceutical client’s patients gain access to and benefit from the best medicines for the right reasons.
OUR CULTURE
Our company values align to our partnership vision and define our culture. These EPIIC values are reinforced in our people, our processes, and the solutions we provide for our clients : Excellence, Passion, Innovation, Integrity, and Collaboration.
We believe that delivering on true partnership for our clients begins and ends with our own team, which is why we relentlessly recruit and maintain teams devoted to living our EPIIC values.
The result? An inclusive, collaborative, and respectful culture we are proud of. We hold one another accountable to maintaining a safe workspace where we challenge one another to bring our best selves to work each day.
You will never feel unsure about how our EPIIC values look when lived out. We make conscious efforts to model and reward behaviors that remind our colleagues, clients, vendors, and partners what we stand for.
We foster a sense of belonging by ensuring contributions are heard and respected. We want every member of the team to feel like they have a voice and they can use it.
Constantly challenged and always supported, each member of our team is empowered to create innovative, meaningful outcomes for our clients.
Opportunities with Amplity offer competitive compensation and dependent on the opportunity could include a comprehensive benefits package and 401K benefits.
To learn more about us, visit our website at amplity.com or our social media pages, linkedin.com / company / amplity-health and twitter.com / amplityhealth.
CELEBRATING DIVERSE PERSPECTIVES
We passionately champion a culture of belonging, with transparent company practices that drive diversity, equity, and inclusion.
Our commitment to inclusion is core to who we are. We welcome people with diverse backgrounds and perspective who ignite curiosity and challenge the status quo.
As a provider of services across 6 continents, our team is as diverse as the clients we serve and the countries we work in.
We seek to create an inclusive, fair, and respectful environment that celebrates the individual differences and unique perspectives each person brings;
where everyone feels a sense of belonging and can be their true, authentic, and best self.
As an equal opportunity employer, we welcome everyone to our team. We promise to maintain a safe working environment where team members can thrive.
The IDEA Amplity’s Inclusion, Diversity, and Equity Alliance makes sure of it. The IDEA helps our organization embrace diverse business practices, creates a sense of community through colleague resource groups, reminds our leaders to sponsor and embrace diversity, equity, and inclusion, and encourages cultural competence and awareness through company-wide resources for learning.
Our commitment to diversity spans our people, our processes, and our suppliers.
OUR DIVERSITY POLICY
We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status.
Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications.
In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.