R0035680 Content Editing Coordinator (Medical / Pharmaceutical Content)

OVERVIEW

The Content Editing Coordinator position in our Medical Content Editing Team is an exciting opportunity to work on a team with vibrant, creative, dedicated editors and healthcare professionals to create content for drug reference databases including Lexi-Comp and Drug Facts and Comparisons.

This opportunity requires skill with specialized tools, interpretation of source documents, higher levels of expertise in management of digital databases, and knowledge of medical and pharmaceutical terminology.

LOCATION : Remote

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Represents WKH-Clinical Solutions in a positive, professional, and customer-focused manner
• Treats fellow employees and customers in a Fair, Honest, Responsive, and Results-Oriented manner.
• Responsible for the editorial production and maintenance of digital versions of Core Pharmacology content, including review and incorporation of any new or changed data from, primary literature, author submissions, or previously published content.
• Ability to interpret pharmaceutical manufacturer source documents to create content while following internal policy and procedures.
• Participates in surveillance and triage of pharmaceutical manufacturer documents and prepares documentation for clinical review.
• Applies practical experience as well as evaluation and synthesis of information to form logical and accurate conclusions to aid in the maintenance of content.
• Works closely with internal and / or external subject matter experts and reviewers, as well as external authors, contributors, and consultants.
• Utilizes desktop editing, document management programs, or proprietary software to enter text, verify or edit XML, and / or to enter codified drug-related data in accordance with the policies and processes for each content type.
• Applies solid knowledge of industry standards of practice, established clinical guidelines, and / or CDS-related standards and vocabularies.
• Assists in content verifying, copyediting, formatting, and conformance to publication standards and structure.
• Also participates in proofreading assigned content.
• Maintains quality of assigned content or data products, with emphasis on accuracy, consistency in following editorial policies, and timely addition of new information.
• Submits work for collaborative peer review and responds appropriately to comments and criticisms.
• Identifies and corrects omissions or errors in the content. Anticipates, identifies, and seeks solutions for issues and / or inefficiencies.
• Achieves productivity by consistently meeting deadlines as defined in the Content Priority Policy and by meeting departmental and individual goals.
• Effectively prioritizes and tracks editing workflow and is responsible for assisting team in meeting deadlines.
• Manage multiple projects simultaneously and maintain detailed documentation of these projects.
• Provides timely, accurate, and quality responses (written, verbal) to customer inquiries, as needed.
• Communicates data acquisition needs for products to product Clinical Editor and / or Data Acquisition Team, as needed.

QUALIFICATIONS

Education : B.A. or B.S. in English, Journalism, Health Sciences, etc., or equivalent experience.

Required Experience :

• Minimum 3 years of experience in content editing; internships can also be considered
• Minimum 3 years of experience in medical content editing
• Experience working in Microsoft Word, Excel, and / or XML
• Knowledge of medical and pharmaceutical terminology

OTHER KNOWLEDGE, SKILLS, AND ABILITIES :

• Demonstrated organizational skills
• Detail-oriented
• Proficiency in written, verbal communication skills
• Experience working in a content management system
• Ability to work in a highly collaborative environment
• Ability to work independently
• Ability to make independent and appropriate decisions

TRAVEL REQUIREMENTS : 5% - minimal travel.

Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $25.

00 / hour or $52,018 annually. Top performers can earn $70,800, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).

JOB SUMMARY

Maximize opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone.

Execute retention strategy that strikes balance between saving customers and retaining revenue.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience.

Establish and maintain a high level of customer satisfaction, professionalism, and courtesy in all retention transactions.

Consistently meet or exceed weekly and monthly retention activity goals by utilizing sound telephone based customer save techniques.

Respond to inbound retention calls promptly and efficiently as outlined by the required call handling metrics to include productive time, schedule adherence, handle time, after call work, etc.

Answer questions pertaining to billing inquiries, pricing and packaging of products and service, and service complaints.

Ability to learn and master order processing within the billing system regarding all aspects of retained accounts, new sales order entry, account lookup, and other tools and functions as they relate to the retention function.

Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing customers in an effort to re-sell and retain.

Acquire and demonstrate thorough knowledge of competitors’ pricing, packaging, and products in an effort to discuss side by side comparisons of Charter’s and competitors’ products and services.

Perform other duties as requested by supervisor.

REQUIRED QUALIFICATIONS

Required Skills / Abilities and Knowledge

Ability to read, write, speak and understand English

Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)

Ability to work variable hours; may include weekends, holidays, and split days off

Required Education

High school diploma or equivalent

Required Related Work Experience and Number of Years

Call center experience in the areas of customer service and / or phone sales, or equivalent experience - 2+

WORKING CONDITIONS

Office environment

CRT110 2023-16595 2023

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including : Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.

When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.

Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.

EOE, including disability / vets. Learn about our inclusive culture.

PHARMACEUTICAL LABELING SPECIALIST

TAMPA, FL

100% REMOTE Position

2 years of direct labeling experience in a regulated environment, or 3 years with a combination of labeling experience and pharmaceutical experience.

Pay ranges between $48.40 - $51.47 per hour.

Required Skills :

• Bachelor's degree - or Master's Degree, preferred in sciences with 2 years of direct Labeling Experience in a Regulated environment, or 3 years with a combination of Labeling Experience and Pharmaceutical experience.
• Basic knowledge of labeling regulations and HA approval structure outside of assigned region or countries, including but not limited to USA and EU.
• Must possess an excellent command of language (English) and professional knowledge of medical terms,
• Proficiency in standard office technology, including Microsoft Suite, Outlook Mail / Calendar; willing to learn additional applications as needed.
• Experience working on multi-disciplinary teams and projects.
• Good knowledge of rigorous pharmaceutical and / or scientific documentation practices and change control processes (e.

g., revision control).

• US military experience will be considered towards industry experience requirements.
• Good communication and organizational skills and a meticulous eye for detail.
• Good understanding of pharmaceutical or medical terminology.
• The ability to work as part of a team that supports global functions with a high level of professionalism.
• Knowledge / understanding of another language in a region supported (e.g., Spanish, Arabic, Chinese).

Project Description :

• Works under the guidance of the International Labeling Operations Lead or with Senior Specialists.
• Manages external requests for country specific labeling information (e.g., medical content, pharmaceutical properties) from various sources or reference documents.
• Notifies appropriate groups or changes or recent source / reference labeling approvals.
• Prepares country-specific labeling in support of safe and appropriate use of the Client products for in-scope countries;

maintains country specific translation master copy to meet labeling responsibilities.

• Prepares, tracks, maintains and reviews required labeling documents (e.g., physician's label, patient insert, carton, label, blister, tenders) using Text verification Tools, and additional software or process tools to maintain change history for all labeling documents.
• Initiates and approves final printed artwork on behalf of the country when needed for artwork changes and assists with timely implementation of the updated artwork in the market.
• Notifies the artwork studio team, manufacturing, Global Planning and Supply representatives as needed of upcoming changes to labeling and provide guidance as to when the changes need to be implemented based on information supplied by each market affected.
• Supports the end-to-end process to minimize the risk and associated costs of a significant error occurring in the final labeling preparation that results in a product recall due to labeling.
• Maintains an understanding of regulatory labeling requirements of assigned region or countries.

This 6+ month position starts ASAP.

Please E-MAIL your resume (attachment to email) with rate and availability to Loren : [email protected]

ALPHA'S REQUIREMENT #23-01191

MUST BE ELIGIBLE TO WORK IN THE U.S. AS AN HOURLY W2 EMPLOYEE

LI-LG1

LI-Remote

Overview

For over 120 years, Gordon Food Service has delivered the excellence, expertise, and quality products our customers need to design successful food operations and experiences.

We've grown to be the largest family-operated broadline food distribution company in North America by being passionately committed to the people we serve.

At Gordon Food Service, our customers come first. As an Outside Food Sales Representative, you will cultivate relationships, develop new business, and provide innovative solutions to our customers, helping them to achieve their goals and, in return, yours!

This position will reside in : Tampa, FL.

Position Benefits

A generous 401(k) matching program that is above industry standards

Financial rewards for performance compensation structure which includes salary, commission, and bonuses

Low-cost benefit options for you and your family's health and future

An Automobile expense reimbursement plan

Cell phone reimbursement plan

Outside Food Sales Representative

We invite you to join our sales team where you’ll experience a world where servant leadership and cutting-edge tools and training come together to support your career growth and financial objectives.

As an Outside Food Sales Representative, you’ll be responsible for the overall sales and relationship management efforts for existing and prospective customers within your assigned territory.

This includes pursuing new customers, deepening and strengthening existing customer relationships, and sales territory management.

Pursuing New Customers

Researching industry and market trends impacting restaurants within your territory

Identifying and researching prospective customers within your territory

Developing sales strategies that highlight products, services, values, and solutions offered by Gordon Food Service and presenting the sales strategy to prospective customers

Deepen and Strengthen Existing Customer Relationships

Visiting all customers within the assigned territory on a weekly, bi-weekly, or monthly basis

Conducting business reviews to determine existing customers needs and areas of opportunity for growing sales

Providing ongoing training to customers on Gordon Food Service product offerings

Identifying opportunities within existing customers businesses where Gordon Food Service can add value through product and service offerings

Sales Territory Management

Balancing new customers acquisition and deepening and strengthening existing customer relationships

Coordinating visits to prospective customers and existing customers

Communicating order status and order processing updates to customers

Sales Training Getting you Ready

Gordon Food Service’s goal during your first 90 days is to set you up for success! This includes engaging you in various training offerings, including e-learning, classroom sessions, video roleplays, job shadowing, and peer sales representative mentorship.

Throughout your first 90 days, you will learn :

How to use Gordon Food Service systems, processes, and tools to manage customer relationships

About the products available to Gordon Food Service customers

The sales process for engaging new customers

How to establish your relationships in the vast network of resources available to you, a Gordon Food Service sales representative

Best practices on developing relationships with current and prospective customers

Strategies on how to effectively manage your territory

Position Requirements

High School Diploma / GED is required

Bachelor's degree and / or culinary certificate preferred

1 year of prior sales, business, or food service experience

Maintaining a valid state driver's license and a safe driving record

Ability to obtain your food safety certification

Gordon Food Service encourages veterans and active military members to apply

Are you interested in becoming our next DSM?

We have a DSM opening in Florida, reporting to Jamie Morehouse .

This person must be located or willing to relocate to the following region of the country :

Wildwood 1-FL

Wildwood 2-FL

Tampa-FL

Dade City-FL

Lake Mary-FL

Winter Garden-FL

Ocoee-FL

Poinciana-FL

Below is the job description for the position. If you decide you are ready to take the next step in your career, schedule some time to review the qualifications with your DSM, and if you both agree that this is the move for you, Go into Dayforce and navigate to the careers page, search jobs and apply from your employee role.

You will need to know your sales performance results for the last 6 months and have a recent resume.

DSM Job Description

If you’re a driven servant leader that wants the Opportunity to grow with a rapidly expanding business, appreciates an organization that truly Values you as an individual, and knows what it takes to synergize with a Team, Russell Cellular may be your forever home.

• Responsible for driving sales and profitability in a District of 8 Stores and 37 Team Members.
• You will manage, influence and support all store-based personnel to achieve company goals and objectives.
• Lead, mentor, and coach Wireless Sales Representatives and Store Managers to achieve Key Performance Indicators.
• Network, recruit, and train Wireless Sales Representatives and Store Managers.
• Provide feedback to Regional Sales Manager and Corporate Office concerning marketing needs, product development and pricing.
• Promote stores and build customer awareness in the local market.
• Develop and maintain knowledge of Russell Cellular and Verizon Wireless services and products.
• Develop and foster strong relationships with Verizon personnel.
• Be capable of performing job duties of all positions in reporting chain as needed.

Job Requirements :

• 3 Years Retail Sales Experience
• 1 Years Management Experience, Multi-unit Preferred
• Proven leadership ability
• Experience in coaching teams
• Experience in hiring and training employees
• Willing to learn and be able to expand extensive knowledge about Russell Cellular and Verizon Wireless products and services
• A proven track record of exceeding sales objectives
• Strong problem solving and negotiation skills
• Strong organizational skills
• General office skills
• Competency in PC :
• Point of sale system
• E-mail
• Microsoft Word and Excel
• Must possess persuasive communications skills, a fortitude to sell and compete in wireless industry
• Passion for technology and wireless industry
• Ability to work independently and multi-task in order to achieve team goals
• An inner drive to excel
• High energy, enthusiasm and motivated demeanor required
• Professional appearance
• Lives (or willing to relocate) within the area of stores being managed

Please do not hesitate to reach out to ES if you have any questions regarding the form or the process.