Position Purpose:

The Pro Project Specialist is responsible for assisting customers with the sales process for complex projects. This includes product selection, necessary measurements, building take offs from construction plans/designs, coordinating with outside sales for transactions, and any necessary post-sale support. The Pro Project Specialist will support Customers and the Outside Sales team for Product Selection, leveraging product offerings in the vendor direct, FDC and DFC network as our primary assortment. They need to understand the Customer's project budget and environment needs to make the correct product recommendations.

The Pro Project Specialist will also coordinate with relevant Merchants to find solutions to customers' needs that cannot be met with local assortment. The Project Specialist may also coordinate with central support resources such as Design Connect & Virtual Millwork Apron to obtain technical information and complete designs. The PPS will focus on Flooring, Kitchen/Bath, and Millwork.

Key Responsibilities:

50% Measurement & Quoting - PPS will assist in measurements for customers to assist with the quoting process upon Outside Sales team request. Once Product Selection is identified, the PPS will work with Outside Sales team, Design Connect, Virtual Millwork Apron, and Merchandising to build specific quotes for customers seeking Flooring, Kitchen/Bath or Millwork. When necessary, the PPS will work with the Merchandising team to find solutions to the customers product needs, including Special Order, Custom Quotes, and Direct from Supplier solutions.

25% Product Selection - The PPS will interface directly with customers on product selection, measurements, and post-sale support. Customer engagements will be requested by the Outside Sales team on an as-needed basis. In these engagements, the PPS will help customers find the right product fit for budget, durability, and décor. The PPS will need firsthand knowledge of what is available in the local market as well as Special Order options. The PPS will also leverage local Supplier resources to obtain necessary product information.

25% Sales Support - The PPS will be a support resource for all Outside Sales teams for Product Knowledge, Supplier Engagement, and Post Sale Support across complex categories within Flooring, Kitchen/Bath and Millwork.

Direct Manager/Direct Reports:

• This Position reports to Regional Pro Sales Manager

• This Position has 0 Direct Reports

Travel Requirements:

• Typically requires overnight travel 20% to 50% of the time.

Physical Requirements:

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:

Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.

Minimum Qualifications:

• Must be eighteen years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Demonstrated ability to collaborate and work effectively with cross-functional teams

• Excellent written and verbal communication skills

• Construction/home improvement industry experience.

• Prior experience managing residential home improvement install projects.

• Strong time management and organizational skills.

• Problem solving and multi-tasking skills.

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 4

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Business Insights

• Collaborates

• Optimizes Work Processes

• Situational Adaptability

• Balances Stakeholders

• Drives Results

• Resourcefulness