The Home Depot Jobs (4,775)

The Software Engineer II is responsible for all of our Supply Chain data in the EDW (Enterprise Data Warehouse). As a Software Engineer II, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, loading new data through approved ETL processes, support existing data loads and end user questions. In addition, Software Engineer IIs may be involved in configuration, security, resilience, performance tuning and production monitoring.

• 60% Delivery and Execution - Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions; Documents, reviews and ensures that all quality and change control standards are met; Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable; Writes custom code or scripts to automate infrastructure, monitoring services, and test cases; Writes custom code or scripts to do destructive testing to ensure adequate resiliency in production; Program configuration/modification and setup activities on large projects using HD approved methodology; Configures commercial off the shelf solutions to align with evolving business needs Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
• 20% Learning - Actively seeks ways to grow and be challenged using both formal and informal development channels; Learns through successful and failed experiment when tackling new problems
• 20% Plans and Aligns - Collaborates with other team members in agile processes; Assists in creating new and better ways for the team to be successful; Relates openly and comfortably with diverse groups of people; Builds partnerships and works collaboratively with others to meet shared objectives

• This position typically repots to Software Engineer Manager or Sr. Manager
• This position has 0 Direct Reports

• No travel required.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

• 1-3 years of relevant work experience

• Experience in writing SQL queries against a relational database
• Experience in Data Analysis
• Experience in version control systems
• Experience in front end technology such as HTML, CSS, and Javascript/Typescript frameworks
• Experience in an object-oriented programming language (preferably Java)
• Experience in source code version control
• Experience in Relational or noSQL database technology
• Experience in cloud computing techniques
• Experience in CI/CD tools
• Experience in microservice-based architecture
• Experience with modern debugging and root cause analysis techniques
• Exposure to security frameworks for user and services authorization and authentication

• Exposure to creating and executing unit, functional, destructive and performance tests

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

• No additional education

• 2

• No additional years of experience

• None

• None

• None

• Global Perspective
• Manages Ambiguity
• Nimble Learning
• Self-Development
• Collaborates
• Cultivates Innovation
• Situational Adaptability
• Communicates Effectively
• Drives Results
• Interpersonal Savvy

Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. They will learn how to accomplish these objectives through effective leadership of and communication to their Associates.

• General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store
• appearance. ASM's in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.
• Supervising Store Associates to include interviewing, hiring, motivating, coaching, training,developing, and communicating to associates. ASM's in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary.
• Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support. ASM's in Training will also learn
• how to oversee the back end processes, including receiving and freight teams to ensure that merchandise is received and stocked appropriately. They will also learn how to maintain and
• operate all store equipment and systems as well as how to manage daily financial operations. ASM's in Training should develop a command of store standard operating procedures (SOP's),
• especially those involving Safety compliance.
• Business Analysis and Merchandise Planning Initiatives to include driving department profitability through analysis of sales trends. ASM's in Training will learn how to work with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing. They will also learn how to support stock integrity through inventory management processes.

• ASM's in Training will report to a Store Manager. Once complete with their training process, they will gradually assume accountability supervision of work activities of associates.

• Typically requires overnight travel less than 10% of the time.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

• No additional qualifications

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

• No additional education

• 3

• No additional years of experience

• None

• None

• None

• Acts with Integrity: Role model for ethical behavior; consistent and fair in dealings with others.
• Product Knowledge: Knows and effectively promotes all areas, products, services, and procedures. Knows the competition
• Excels in Customer Service: Creates customer focused environment; provides excellent service.
• Inspires Achievement: Initiates actions to develop Associates; provides performance feedback and recognizes accomplishments
• Safety Orientation: Enforces safety policies and procedures; is a safety role model
• Delivers Results: Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.

Position Purpose:
 

Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. CXMs communicate priorities, ensure daily tasks are completed and that the store is running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associate performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection and hiring process as needed.

Key Responsibilities:

• 50% - Manager on Duty - Validate daily store priorities with ASMs and SMs Ensure associates complete all store checklist in accordance with timing expectations. Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and task to all associates Perform Opening, Closing and MOD tasking as well as other whole store focus. Provide input to associates, verify issue correction, and preventative action in put in place. Ensure associates follow all safety and Hazmat procedures and Safety Matters guidelines at all times Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required, partner with appropriate DS or ASM as required.
• 25% - People - Ensure adherence to work rule policies regarding safety referenced in the Standards of Performance. Give input to ASMs on associate performance and participate in talent planning for all hourly associates Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs" and communicate with ASMs and SM regarding follow-up actions. Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Holds associates accountable for following all SOPs. Recognizes associates for demonstrating expectations Use recognition tools (BRAVO / Homer) to highlight associates demonstrating value based behaviors and productivity.
• 25% - Service - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Resolve customer escalations within the store and through Customer Care Ensure Department Supervisors and Floor Sales Associates are prepared for high-volume sales periods Monitor customer flow through checkouts and take action to ensure customers are receiving fast, friendly service Take corrective action as necessary.
   

Direct Manager/Direct Reports:

• This Position typically reports to Store Manager.
• This role has 0 direct reports.

                    
Travel Requirements:

• No travel required.
   

Physical Requirements:

• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
   

Working Conditions:

• Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
   

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• Ability to work a flexible schedule.

Preferred Qualifications:

• Whole store management
• Big box retail experience
• Home improvement industry experience
   

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
   

Preferred Education:

• Minimal or no education requirements.

Minimum Years of Work Experience:

• 3
   

Preferred Years of Work Experience:

• 0
   

Minimum Leadership Experience:

• No previous leadership experience

Preferred Leadership Experience:

• No previous leadership experience

Certifications:

• None

Competencies:

• Self-Development
• Drives Engagement
• Communicates Effectively
• Customer Focus
• Develops Talent
• Drives Results
• Manages Conflict

Must work and reside in the Miami, FL area.

Position Purpose:

The Supervisor - Virtual Sales will lead a team of inside sales associates that are focused on selling, managing, and growing relationships with The Home Depot's professional customers. The supervisor will be responsible for onboarding, training, coaching to sales quotas, managing schedules, and day-to-day sales team operations. They will also provide guidance, mentorship, and help build their team to support Home Depot's PRO Growth strategy.

Key Responsibilities:

• 30% - Development - Provide in-the-moment coaching based on observations and behavior. This includes but is not limited to:

Provide high-level support while maximizing sales and gross profit.

Creates, supports, tracks, and measures all virtual sales initiatives.

Attends product knowledge meetings and workshops.

Manages the virtual sales team to foster talent development and team engagement.

Administers guidelines for consistent upselling and quoting.

Observes and evaluates performance of sales reps, provides feedback, and assigns coaching plans.

• 20% - Operations - Responsible for managing the day-to-day operations of the virtual sales function. This includes but is not limited to:

Maintain profitability through report analysis, identification of trends, issue resolution and implementing solutions. Drives behaviors to KPIs

Develops sales incentives and account strategy plans for the virtual sales team.

Reports on sales metrics and implements process improvements.

Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.

May recommend/make decisions regarding new programs/initiatives that have significant impact to the business.

• 50% - Sales & Service - Drive excellent customer service, sales performance, and associate engagement; coach associates on proper customer service techniques, sales strategy and ensure the team is providing the highest level of support for our professional customers. This includes but is not limited to:

Ensures customers receive prompt and efficient service.

Oversees the research and preparation of sales orders and quotes for customers according to specifications and information provided.

Provides reliable information regarding product specifications, product suitability, pricing, and availability.

Utilizes customer feedback to generate opportunities to sell additional products and services to the customer.

Assists staff with problem resolution related to customer service, product availability, price, warranties, and product delivery.

Direct Manager/Direct Reports:

• This Position typically reports to Manager.
• This role has 10 direct reports.

Travel Requirements:

• Typically requires overnight travel less than 5% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• Must be eighteen years of age or older. Must pass the Drug Test.
• Must pass Background Check.
• Must pass pre-employment test if applicable.

Preferred Qualifications:

• Working knowledge of Microsoft Office Suite
• Working knowledge of presentation software (e.g., Microsoft PowerPoint)
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Ability to draw accurate conclusions from financial documentation
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skills
• 2+ years of experience in sales leadership
• Degree or certification in related field
• Experience with sales techniques such as consultative selling and strategic approach
• Proficiency in MS Excel and Salesforce, or similar CRM
• Proven ability to meet or exceed sales goals
• Proven ability to motivate and manage staff

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 3

Preferred Years of Work Experience:

• 4

Minimum Leadership Experience:

• 2

Preferred Leadership Experience:

• 4

Certifications:

• None

Competencies:

• Action Oriented
• Business Insights
• Decision Quality
• Directs Work
• Builds Effective Teams
• Collaborates
• Drives Engagement
• Ensures Accountability
• Plans and Aligns
• Situational Adaptability
• Balances Stakeholders
• Communicates Effectively
• Customer Focus
• Develops Talent
• Drives Results
• Manages Conflict

Store Managers (SMs) are accountable for leading profitable operations of their store. Store Managers (SMs) are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs are responsible for achieving profitability in their stores by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. SMs must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. SMs must establish a presence in their store by conducting regular store walks, town hall meetings and staff meetings with associates. SMs are responsible for developing leaders and building a deep talent bench for store leadership positions. A successful SM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence.

• 15% Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues; Ensure execution of the company's strategy and direction through Playbooks and Priority Communications
• 15% Analyze and interpret sales and financial reporting to asses opportunities and determine successes in department's/key areas and provide guidance to store team to consistently improve in opportunities; Review and analyze store's shrink and safety performance; identify trends and implement appropriate game plans for improvement
• 10% Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service and profitability opportunities, and create effective game plans to accomplish necessary improvements. Host store walks with the District/Regional team to review game plan effectiveness and monitor execution
• 20% Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; Monitor associate engagement levels and drive employer of choice initiatives; Empower and inspire associates to make an emotional connection with customers and the community
• 20% Teach, coach and train 1) store management and Associates on operational processes, merchandising standards, store appearance and profitability; 2) store leadership teams on creating a safe working environment and a culture of operational excellence 3) store leadership teams to achieve alignment and operational improvements
• 20% Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores; Evaluate in-stock levels of merchandise and ensure follow-through by store management on resolving out of stocks; Maximize turns by driving Green/Reduced Tag and Clearance processes

• Position Reports to District Manager
• Position has 4-9 Direct reports

• Typically requires overnight travel less than 10% of the time.

• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

• Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

• At least 3 years prior merchandising and/or operational experience
• At least 3 years leadership experience, preferably big box retail
• Must be legally permitted to work in the United States
• Ability to work a flexible, minimum 55 hour weekly schedule
• At least 2 years prior merchandising and/or operational experience
• At least 2 years leadership experience, preferably retail

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

• No additional education

• 2

• No additional years of experience

• None

• None

• None

• Ability to interpret sales reporting documents
• Experience in leveraging sales and profit opportunities through shrink management and safety performance

Position Purpose:

Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. CXMs communicate priorities, ensure daily tasks are completed and that the store is running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associate performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection and hiring process as needed.

Key Responsibilities:

• 50% - Manager on Duty - Validate daily store priorities with ASMs and SMs Ensure associates complete all store checklist in accordance with timing expectations. Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and task to all associates Perform Opening, Closing and MOD tasking as well as other whole store focus. Provide input to associates, verify issue correction, and preventative action in put in place. Ensure associates follow all safety and Hazmat procedures and Safety Matters guidelines at all times Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required, partner with appropriate DS or ASM as required.
• 25% - People - Ensure adherence to work rule policies regarding safety referenced in the Standards of Performance. Give input to ASMs on associate performance and participate in talent planning for all hourly associates Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs" and communicate with ASMs and SM regarding follow-up actions. Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Holds associates accountable for following all SOPs. Recognizes associates for demonstrating expectations Use recognition tools (BRAVO / Homer) to highlight associates demonstrating value based behaviors and productivity.
• 25% - Service - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Resolve customer escalations within the store and through Customer Care Ensure Department Supervisors and Floor Sales Associates are prepared for high-volume sales periods Monitor customer flow through checkouts and take action to ensure customers are receiving fast, friendly service Take corrective action as necessary.
   

Direct Manager/Direct Reports:

• This Position typically reports to Store Manager.
• This role has 0 direct reports.

                    
Travel Requirements:

• No travel required.
   

Physical Requirements:

• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
   

Working Conditions:

• Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
   

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• Ability to work a flexible schedule.

Preferred Qualifications:

• Whole store management
• Big box retail experience
• Home improvement industry experience
   

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
   

Preferred Education:

• Minimal or no education requirements.

Minimum Years of Work Experience:

• 3
   

Preferred Years of Work Experience:

• 0
   

Minimum Leadership Experience:

• No previous leadership experience

Preferred Leadership Experience:

• No previous leadership experience

Certifications:

• None

Competencies:

• Self-Development
• Drives Engagement
• Communicates Effectively
• Customer Focus
• Develops Talent
• Drives Results
• Manages Conflict

The Sr. Software Engineer is responsible for all of our Supply Chain data in the EDW (Enterprise Data Warehouse) and independently developing and consistently redesigning/refactoring a product to adapt to our customers and associates needs. As a Sr. Software Engineer, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Sr. Software Engineers may be involved in product and tool selection, configuration, security, resilience, performance tuning and production monitoring as well as mentoring less experienced engineers.

• 50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes a broad view when approaching issues; using a global lens
• 20% Learns and Grows - Learns through successful and failed experiment when tackling new problems; Actively seeks ways to grow and be challenged using both formal and informal development channels
• 20% Plans and Aligns - Collaborates with other team members in agile processes; Creates new and better ways for the organization to be successful; Works the Product Team to ensure user stories are valuable, developer ready, easy to understand and testable; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Adapts approach and demeanor in real time to match the shifting demands of different situations; Relates openly and comfortably with diverse groups of people
• 10% Supports and Enables - Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions

• This position typically reports to Software Engineer Manager or Sr. Manager
• This position has 0 Direct Reports

• No travel required.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

• 2-4 years of relevant work experience
• Experience in writing SQL queries against a relational database
• Experience in Data Analysis
• Experience in version control systems
• Experience in Relational or noSQL database technology
• Experience in cloud computing techniques
• Experience in CI/CD tools
• Experience with front end technology such as HTML, CSS, and Javascript/Typescript frameworks, an object-oriented programming language (preferably Java), Relational or noSQL database technology, cloud computing techniques, CI/CD tools, modern software design patterns
• Experience with security frameworks for user and services authorization and authentication
• Experience with creating and executing unit, functional, destructive and performance tests
• Experience with modern debugging and root cause analysis techniques

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

• No additional education

• 3

• No additional years of experience

• None

• None

• None

• Global Perspective
• Manages Ambiguity
• Nimble Learning
• Self-Development
• Collaborates
• Cultivates Innovation
• Situational Adaptability
• Communicates Effectively
• Drives Results
• Interpersonal Savvy

In this position, associates will be expected to accompany drivers on deliveries to help lift and carry product as well as systemically update orders via handheld. These associates are responsible for a wide range of tasks including, but not limited to: loading, unloading, lifting, and transporting merchandise in order to serve our customers. Associates will be required to interact with warehouse leaders and associates, store leaders and associates, and customers. Driver helpers will be required to train to be Non-CDL drivers and drive for 20% of their time.

• 80% Delivering Product to Our Customers - Accompany drivers on local delivery routes; Communicate delivery updates to customers and stores; Load the truck in an efficient manner for unload and confirming customer orders; Climb in and out of delivery cab to accommodate customer deliveries throughout the day; Perform overtime as required in order to accomplish deliveries and maintain customer satisfaction; Obtain delivery confirmation via manual or electronic methods; Become subject matter experts on handheld device; Ensure all systemic updates to orders are accurate and timely
• 20% Driving - Drive a non-CDL vehicle (box truck or van less than 26,000 lbs.) to complete deliveries to customers

• This Position typically reports to Home Depot DC Transportation Manager
• This Position has 0 Direct Reports

• Typically requires overnight travel less than 10% of the time.

• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

• Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.

• Must be legally permitted to work in the United States.
• Must be 21 years of age or older.

• As a Driver Helper, you must be a team player with excellent customer service skills and the commitment to succeed. Qualified candidates are self-motivated, responsible, highly organized, and able to multitask in a fast-paced and constantly changing environment.
• Other requirements of the Driver Helper include:
• Valid, active Driver's License
• Clean Motor Vehicle Record
• Ability to load and unload heavy items up to 70 lbs.
• Must pass DOT physical, criminal check and drug screen
• Provide Customer Satisfaction Postcard to customer after completion of delivery and thank them for being a Home Depot customer

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

• No additional education

• 0

• No additional years of experience

• None

• None

• None

• Action Oriented
• Courage
• Manages Ambiguity
• Nimble Learning
• Collaborates
• Situational Adaptability
• Communicates Effectively
• Customer Focus

In this position, associates will be expected to accompany drivers on deliveries to help lift and carry product as well as systemically update orders via handheld. These associates are responsible for a wide range of tasks including, but not limited to: loading, unloading, lifting, and transporting merchandise in order to serve our customers. Associates will be required to interact with warehouse leaders and associates, store leaders and associates, and customers. Driver helpers will be required to train to be Non-CDL drivers and drive for 20% of their time.

• 80% Delivering Product to Our Customers - Accompany drivers on local delivery routes; Communicate delivery updates to customers and stores; Load the truck in an efficient manner for unload and confirming customer orders; Climb in and out of delivery cab to accommodate customer deliveries throughout the day; Perform overtime as required in order to accomplish deliveries and maintain customer satisfaction; Obtain delivery confirmation via manual or electronic methods; Become subject matter experts on handheld device; Ensure all systemic updates to orders are accurate and timely
• 20% Driving - Drive a non-CDL vehicle (box truck or van less than 26,000 lbs.) to complete deliveries to customers

• This Position typically reports to Home Depot DC Transportation Manager
• This Position has 0 Direct Reports

• Typically requires overnight travel less than 10% of the time.

• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

• Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.

• Must be legally permitted to work in the United States.
• Must be 21 years of age or older.

• As a Driver Helper, you must be a team player with excellent customer service skills and the commitment to succeed. Qualified candidates are self-motivated, responsible, highly organized, and able to multitask in a fast-paced and constantly changing environment.
• Other requirements of the Driver Helper include:
• Valid, active Driver's License
• Clean Motor Vehicle Record
• Ability to load and unload heavy items up to 70 lbs.
• Must pass DOT physical, criminal check and drug screen
• Provide Customer Satisfaction Postcard to customer after completion of delivery and thank them for being a Home Depot customer

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

• No additional education

• 0

• No additional years of experience

• None

• None

• None

• Action Oriented
• Courage
• Manages Ambiguity
• Nimble Learning
• Collaborates
• Situational Adaptability
• Communicates Effectively
• Customer Focus

The Manager, Talent Experience - Programs, manages the programmatic and engagement efforts of The Home Depot's award-winning summer internship program. The manager is responsible for designing and managing all components of the summer internship program experience. This role will collaborate with Human Resources Partners, Talent Acquisition, Hiring Managers, and other key business stakeholders to provide a best-in-class internship experience that attracts top entry-level talent nationwide. A successful manager will be proactive, flexible, detail-oriented, a strong communicator and cross-functional partner.

• Assess, improve, and implement engagement activities / programming related to the internship
• Work cross-functionally with HR Partners and Business Partners to ensure alignment with enterprise needs
• Provide creative solutions to keep talent engaged pre, during, and post-internship program
• Support workstreams such as Program Steering Committee
• Partner with brand and creative team to develop marketing materials and creative needs
• Conduct research to identify trends and assess competitive landscape for retail and technology internship programs
• Support recruiting events as needed as part of the Early Career team
• Partner with Corporate Communications to elevate awareness of the internship program
• Build and maintain cross-functional relationships

• This position reports to the Senior Manager, Talent Acquisition.
• This position has 0 direct reports.

• Typically requires overnight travel 20% of the time.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

• 2+ years in project management experience
• Experience with Talent Acquisition, Marketing, or Human Resources  
• Experience with creating programming for an internship and/or related associate development program

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

• No additional education

• 5

• No additional years of experience

• None

• None

• None

• Knowledge of Microsoft Office Suite
• Ability to thrive in a fast-paced environment
• Passion for developing entry-level talent
• Self-starter who anticipates problems and utilizes strong problem-solving and decision-making skills
• Highly self-motivated and detail-oriented
• Excellent written, verbal, and interpersonal skills
• Strong presentation skills including building presentations
• Creative thinker who is comfortable operating with autonomy

• 15% Business Planning - Coordinates and monitors operations with the Branch Installation Manager to ensure efficiency is consistent with business plan and pattern, reducing irregularities and damages. Monitor daily schedule to ensure adequate coverage. When coverage is not adequate, identify ways to address situation and make related recommendations. Ensure associates take their breaks at scheduled times and consistent with Home Depot policies.
• 15% Coaching and Developing Associate - Guides associates in daily operations, and monitors to ensure a high degree of productivity, safety, service and quality. Responsible for the training, coaching and feedback of hourly associates, and performs regular evaluations of associates through factual data and subjective observations. Uses discretion to provide coaching and counseling to associates regarding job performance, methods of performing job tasks. Under the direction of the Branch Installation Manager and in partnership with HR, address associate relations issues that arise in assigned functional area. Under the direction of the Branch Installation Manager partner in hiring, compensation, discipline and termination decisions of hourly associates in assigned department. Investigates operational errors to determine the cause and recommends corrective action where needed.
• 15% Drives Results - Maintains inventory accuracy and control; reviews reports identifies area of improvement for key metrics including productivity, accuracy, quality and expenses.
• 55% Managing Process - Ensures all operations procedures are followed effectively, and identifies and recommends needed changes to Branch Installation Manager on the standardized processes for the functional area. Evaluates and analyzes current work methods and recommends ways to eliminate inefficiencies. Complete inventory audits, donations/salvage process and shipping/receiving is completed accurately and all associates are trained for these processes. Ensure correct levels of parts and supplies are available to the local service providers for the installation of all HDIS products and to maintain positive service provider relationships. Ensure that all HDIS warehouse associates are properly trained on all safety procedures and maintaining all necessary equipment certifications.

• This position typically reports to Branch Installation Manager
• This position has 2-5 direct reports

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable

• Typically requires overnight travel less than 10% of the time

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job

• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds)

• Working knowledge of Microsoft Office Suite
• Experience with Warehouse Management Systems
• 3+ years supervisory experience in a related field

• Directs Work
• Builds Effective Teams
• Manages Complexity
• Optimizes Work Processes
• Financial Acumen
• Manages Conflict
• People Management: Assesses skills and manages the work and productivity of others while coaching and developing talent
• Creative Thinking: Demonstrates originality and imagination in thinking while developing a solution to a problem
• Business Communication: Writes, speaks, and presents clearly and succinctly across a variety of communication settings and adjusts communication style to the audience
• Operations Systems: Understands and uses systems and tools used for day to day operation of a facility. Navigates the various HDIS operations systems in order to retrieve data accurately and effectively

• Drive customer service and associate engagement; coach Associates on proper customer service techniques and ensure team is providing the highest level of customer service.
• Resolve customer escalations within the store and through Customer Care.
• Ensure Department Supervisors and Floor Sales Associates are prepared for high-volume sales periods.
• Monitor customer flow through checkouts and take action to ensure customers are receiving fast, friendly service.
• Take corrective action as necessary.

• Provide in the moment coaching based on observations and behavior.
• Partner with Assistant Store Managers (ASM's) regarding formal performance conversations and discipline.
• Recognize Associates for demonstrating expectations and use recognition tools (Associate Awards) to highlight associates demonstrating value based behaviors and productivity.
• Give input to ASMs on associate performance and participate in talent planning for all hourly associates
• Assist SM and ASMs with associate interview and hiring process
• Approve and address missed time-clock punches, variances, schedule changes, receive call outs and communicate with ASMs and SM regarding follow-up actions
• Ensure adherence to work rule policies regarding safety referenced in the Standards of Performance.
• Hold Associates accountable for following all SOPs.

• Lead store kickoff meeting and walk each department to ensure store readiness.
• Communicate messages, priorities and task to all associates.
• Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities.
• Validate daily store priorities with ASMs and SMs.
• Ensure associates complete all store checklist in accordance with timing expectations.
• Provide input to associates, verify issue correction, and preventative action is put in place.
• Ensure Associates follow all safety and Hazmat procedures and Safety Matters guidelines at all times.
• Make sure all equipment and machines are functioning properly.
• Review current and upcoming events and ads to determine if any action is required, partner with appropriate Department Supervisor or Assistant Store Manager as required.

• Reports to Store Manager
• Accountable for direct supervision of the work activities of others. This may include direct supervision of a shift or the coordination of multiple work groups.

Physical Requirements:

• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
   

Working Conditions:

• Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Ability to work a flexible schedule

• Whole store management
• Big box retail experience
• Home improvement industry experience

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

• 3

• Customer Focus
• Drives Results
• Manages Conflict
• Develops Talent
• Communicates Effectively
• Drives Engagement
• Self-Development