As the Regional Operations Manager you will shape and guide a fast-growing, dynamic Automotive Service startup. Your primary responsibilities will be to oversee RepairSmith’s field operations in your territory.

You will ensure that RepairSmith’s strategic vision is executed in a highly efficient, measurable, and scalable manner. You will grow and manage a high-performing service delivery team and strongly collaborate across the entire organization to achieve growth and profitability targets.

WE WILL DEPEND ON THIS PERSON TO

• Review the work forecasts and determine productivity requirements to during the day to meet the overall regional objectives
• Optimize the market coverage in your area and service areas of the existing RepairSmith vans
• Run daily stand-ups with the technicians at the HUB
• Develop and execute fleet service standard operating procedures
• Manage, motivate and grow the technician workforce with focus on required technicians’ skill level and directing towards efficiency of the dedicated workforce, this includes timecards, schedule management and staff management leveraging the centrally provided HR systems
• Enhance the current workshop and stocking infrastructure. Identifying and contracting a suitable operations home base to park and stock the service vans, specifically for the Fleet and location-based service operations
• Collaborate with parts and dispatch central team members in your market area to enhance pre-booking and Repair Order volume growth
• Manage and develop a team of fleet designated managers, team leaders, service technicians, service advisors and reinforce the role of the launch manager in close alignment with the sales team
• Co-operate closely with the fleet sales team members to achieve service sales targets and maintain customer satisfaction
• Specify digital product requirements supporting the efficient service execution (site scheduling, technician scheduling, parts identification and ordering, bonus, and timecard accounting, etc.)
• Work on site to perform field visits, coach, manage, motivate and grow the technician workforce for Fleet with a focus on required technicians’ skill level and directing towards the efficiency of the dedicated workforce, this includes timecards, schedule management, and staff management leveraging the centrally provided HR systems
• Enhance the current hubs and stocking infrastructure

Interact daily with sales and account management to ensure all stakeholders are aligned

• Be the point of escalation for material service-related issues and proactively recommend go-forward solutions
• Ability to travel
• Identifying and contracting a suitable operations home base to park and stock the service vans, specifically for the Fleet and location-based service operations
• Identify improvement opportunities and initiate optimization measures along with fleet service operations (scheduling, dispatch, service / repair execution, customer interaction, and follow-up, fleet repair van / tool handling, etc.)

YOU SHOULD HAVE

• An undergraduate degree from an accredited college or university is preferred
• 5+ years of experience in operations management, process design, and execution across various teams and regions
• Experience in establishing partnership focused operating procedures with the ability to find workable compromises across the entire company (incl.

product, technology, marketing, finance, and operations)

• Industry experience in automotive, mobility, home services, or a delivery related business.
• Experience in leading operations teams across various operation sites
• Experience overseeing and growing customer-related operations including customer service and field services
• Strong ability to manage and motivate staff through excellent communication and operational involvement
• Experience with directly interacting with customers and issue / conflict resolution
• Knowledge on how to leverage data analytics to support change management and standardize procedures across teams / regions

WORKING WITH US

• Competitive salaries (DOE)
• Unlimited vacation time
• Company-paid medical, dental, and vision insurance
• Casual atmosphere and great people to work with

ABOUT US

RepairSmith is on a mission to deliver convenient auto repair everywhere with its disruptive service, offering the first and only full-service mobile solution for automotive repair and maintenance.

The company delivers complete mobile repair and maintenance to car owners with the convenience of online booking and instant price quotes, combined with five-star quality service at fair, affordable prices.

RepairSmith also delivers repair and scheduled maintenance on-location to fleet operators, car rental agencies and dealership customers.

Founded in 2018, RepairSmith is based in Los Angeles and offers service in 650+ cities across six states with over 100,000 service appointments completed to date.

All RepairSmith technicians are employees of the company, equipped with customized state-of-the-art mobile service vans to deliver a best-in-class experience.

Named one of Fast Company’s Most Innovative Companies of 2021, RepairSmith is backed by TI Capital, Mercedes-Benz, Porsche Ventures, Spring Mountain Capital, and other venture and automotive investors.

For more information, visit and follow the company on social media via ,, and .

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

REPAIRSMITH, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, AGE, RELIGION, SEX, NATIONAL ORIGIN, DISABILITY, PROTECTED VETERAN STATUS, OR ANY OTHER CHARACTERISTIC PROTECTED UNDER FEDERAL, STATE, OR LOCAL LAW.

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Operations Manager

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Application for job , Operations ManagerApplication for job , Operations Manager

Operations Manager

23-00227 : $80,000-$110,000 per year : Direct Placement : 07 / 03 / 2023 : Houston, TX, United States : All undefined

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Application for job , Operations ManagerApplication for job , Operations Manager

Job Description

Clayton Services is searching for an Operations Manager to join a thriving company in Southwest Houston. The Operations Manager will ensure smooth office operations, systems development, vendor management, payroll and benefits administration, training, and consultation on staff-related decisions.

Job Type : Direct-Hire or Temp-to-Hire

Pay Rate : $80,000 - $110,000

Benefits : Great medical, dental, vision, 401K, 401K match & PTO

Operations Manager Responsibilities :

• Facilitating seamless office operations and implementing efficient protocols.
• Providing oversight and management of payroll, human resources, and benefits administration.
• Designing and implementing effective systems, policies, and procedures.
• Proactively identifying and resolving challenges through strategic solutions.
• Managing vendor agreements, insurance policies, and rental agreements.
• Ensuring compliance by preparing and submitting annual property tax filings and auditing payroll tax payments.
• Spearheading training and awareness initiatives to enhance employee knowledge.
• Providing valuable insights and guidance to the management team in staff-related decision-making.
• Conducting comprehensive orientation and training programs for new hires.

Administrative & Operations Manager Skills and Abilities :

• Excellent verbal and written communication skills
• Strong problem-solving and analytical skills
• Ability to diagnose operational issues and analyze root causes.
• Ability to identify and implement business process improvements.
• Ability to multitask and manage several tasks simultaneously with varying deadlines.
• Strong computer skills, including Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)

Operations Manager Education and Experience :

• Bachelor's degree is required.
• 5+ years of operations / administration / HR experience.

Operations Manager - Immediate need.

Satellite Shelters, Inc., a leader in the mobile modular industry, is currently looking for a logistics professional who is a highly organized and detail-oriented individual for our Operations Manager in our Houston area branch.

The ideal candidate is an effective leader, problem-solver and HIGHLY effective communicator. Experience in the construction or mobile office industries preferred.

Position Summary :

Operations : The Operations Manager partners with the Branch Manager in supervision of the local scheduling and real-time operations that facilitate the maximization of resources.

This position strives to achieve customer : satisfaction, productivity, product development, service and quality, schedule adherence, and Budget goals.

Safety : In addition to the daily operations of the branch, the Operations Manager will work to eliminate or control any hazardous conditions created from a variety of issues to create a safe working environment.

They will also be responsible for training, incident reporting / monitoring, and development of emergency response.

Technology : Efficiencies and system integration into our day-to-day activities is an important aspect to our recent success;

and it is ever growing. The Operations Manager must be willing and able to implement and develop these efficiencies and have communication with the Plymouth office in facilitation of existing and future technologies.

Essential Duties and Responsibilities :

Operations :

• Oversee daily activities of yard supervisors, workers and drivers.
• Delegate duties as needed, ie material stock and yard upkeep and cleanliness
• Coordinate scheduling of deliveries, pickups, and multi-sectional set-ups.
• Ensure standards for cleaning, repair, and refurbishment of each unit to follow company policy.
• Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
• Maintain a favorable working relationship with all other company employees to foster, aid, and promote a cooperative and harmonious working climate.
• Maximize employee morale, productivity, and efficiency / effectiveness.
• Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.
• Maintain a qualified staff consisting of both employees and contractors
• Manage oversight of stock assignment to branches
• Issue and track vendor purchase orders
• Develop and build relationships with vendors, manage partnership pricing structure
• Recruit and evaluate vendors / contractors who are capable of completing work outside of Satellite's operational capabilities.
• Manage purchasing and expense associated with the maintenance of the yard and equipment
• Implement best practices for inspections, storage, and inventory levels
• Perform inbound inspections and implement / develop Quality Control policy
• Maintain truck and vehicle fleet
• Perform other duties as assigned

Safety :

• Plan, organize, direct, audit, and control all safety activities, training, safety manuals, and safety process and procedures
• Identify potential problems and risks
• Enact and evaluates contingency plans as needed for a variety of safety projects and programs
• Investigate and respond to safety issues and conduct analysis to determine "root causes"
• Assist with the development and implementation of new hire orientation and training on all repairs and maintenance procedures to insure safe practices
• Establish, maintain, and administer programs and best practices for repair, maintenance, delivery, set-up, tear down, and freight functions to ensure procedures are completed safely
• Partner with leadership team to manage and implement the Safety Committee, safety training, and other awareness programs, promote employee involvement with safety awareness, continuous safety process improvement, commitment to safety among all employees, and development of safety-oriented incentive programs
• Insure timely reporting and investigation of all incidents and coordinate back to work efforts
• Develop emergency response procedures and evacuation plans
• Recommend major purchases and expenditures related to safety requirements
• Manage the training of all yard personnel and drivers in Satellite's safety policies and programs
• Perform other duties as required

Technology :

• Constant access to email and communication with others
• Utilizing internet tools for weather updates, mapping, material orders, et cetera
• Working within NAV to update FA information, issue Purchase Orders, create and edit service tickets, et cetera
• Help to implement new technology at the branch with Plymouth intervention and support
• Being open, willing, and able to expand technological efficiencies as they are presented

Supervisory Responsibilities :

This position manages all employees, vendors, and contractors working in the yard as well as all drivers and service techs.

Education / Experience Requirements :

• BS / BA in related field and 3-5 years safety and operations management experience
• Previous supervisory experience as a fleet manager or in a service / rental / construction-based environment.
• Experience working with CRM and operations programs
• Knowledge of modular buildings is helpful but not required.
• Experience working in a customer service-based environment

Required Skills :

• Proven effective supervisory skills
• Strong customer service focus
• Ability to effectively manage multiple and changing priorities in a fast-paced environment
• Good written and verbal communication skills
• Experience providing safety and operational support to remote based employees highly desirable
• Strong verbal and written skills
• Strong Proficiency in Microsoft Office, especially Excel.
• Computer skills and average typing speed of 38 words per minute
• Basic knowledge and literacy of an income statement
• Comprehensive knowledge of construction practices and / or contracting of subcontractors
• Must have exceptional time management and organizational skills
• Demonstrated ability to analyze complex issues and resolve them quickly in an ethical manner

Physical / Mental Demands :

• Wears personnel protective equipment as required
• Physical and mental ability to operate company vehicles and associated equipment
• Demonstrated ability to perform rigorous outdoor and indoor duties including walking, standing, climbing, stooping, squatting, bending, twisting, kneeling, reaching, sitting, lifting, grasping, pushing, pulling, manual dexterity, etc.
• Ability to lift a minimum of 125 pounds
• Good fine motor skills, coordination, range of motion, and grip strength
• Ability to work in all climate conditions
• Ability to be exposed to loud noise levels
• Ability to operate hand and power tools
• Ability to work in an environment containing dirt, grease, and dust
• Ability to work safely around heavy machinery and heavy equipment
• Ability to hold air impact tools up to 30 pounds

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of this job.

Duties, responsibilities, and activities may change at any time with or without notice.

Powered by JazzHR

PI223566875

Requisition ID : 269560

• Relocation Authorized : None
• Telework Type : Part-Time Telework
• Work Location : Houston, TX

Company Overview :

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world’s infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customer’s objectives to create a lasting positive impact.

We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining and Metals; and Manufacturing and Technology markets.

Our services span from initial planning and investment, through start-up and operations.

Core to Bechtel are our values-ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants-integrity, respect, collaboration, trust, and delivery.

They are what we believe, what customers expect, and how we deliver.

Position Summary :

Exercises overall Supply Chain operations responsibility for a Global Business Unit. Ensures implementation of Corporate and Global Business Unit Supply Chain planning, implementation of initiatives, governance and guidance, and supports requirements of the global business unit projects, including administration of resources across respective business unit projects.

Ensures that business unit Supply Chain goals and objectives meet the business unit project needs and are consistent with applicable policies and procedures.

Job Dimensions :

A. Supervision Received

Reports to and receives operational and functional direction from the Global Business Unit Manager of Supply Chain.

B. Supervision Exercised

Provides support and communicates business unit Supply Chain initiatives to Project Supply Chain Managers and Managers of Supply Chain Disciplines within the business unit functional organization or those deployed to projects.

C. Contacts

• Maintains relationships with Corporate Supply Chain Management and Global Business Unit Management to ensure mutual understanding of organizational goals and objectives and communicates Supply Chain’s efforts to meet these goals.
• Maintains relationships with other business unit functional organizations in support of progressing initiatives and providing support to projects.
• Maintains contacts with management of Bechtel’s suppliers to ensure sound working relationships and their commitment to support project activities and conform to their contractual agreements when executing work for a project.

Responsibilities :

Monitors business unit Supply Chain operations in all offices where work is performed and maintains communication with Project Supply Chain Managers and customers to ensure that the services of Supply Chain meet the needs of the business unit projects and respective customers.

Directs action to improve Supply Chain operations, as necessary.

• Develops, implements and / or maintains integrated programs covering Supply Chain personnel to ensure uniformity and coordination across the business unit, including but not limited to :
• Supplier Relationship Management and Supplier Diversity programs.
• Market intelligence, including cross-business unit aggregated risk contributing to business unit price and schedule risk to its projects.
• Digital Supply Chain Systems, including reporting tools to measure project performance.
• Training implementation.
• Staff resource planning.
• Business unit procedures and guidance documents.
• Provides guidance to business unit project and Supply Chain personnel in the planning and implementation of corporate and business unit goals and objectives for improvement of Supply Chain services.
• Consults regularly with business unit Supply Chain managers on functional global business unit performance to review supervision, staffing, employee performance, annual review compliance, and career discussion activities.
• Consults regularly with Corporate Supply Chain Functional Managers on functional global business unit issues and concerns, compliance to governance, project performance, staffing resource requirements, and implementation of corporate programs and initiatives.
• Communicates regularly with Corporate Supply Chain Functional Managers to ensure effective interface between the global business unit, project Supply Chain and Corporate Supply Chain operations and Centers of Excellence.

Recommends actions necessary of corporate Supply Chain to improve interfaces, procedures, or other support to the business units.

Directs corrective actions, as necessary, within the business unit or a project to improve or align operational synergies.

• Identifies training needs for the Supply Chain organization and directs application of suitable training programs to ensure that Supply Chain personnel within the business unit have sufficient knowledge of their level of work to perform in a competent manner.
• Participates in the global cross-business unit staffing call meeting to ensure personnel availability status is known well in advance of assignment completion and future needs are satisfied.
• Participates in preparation of annual personnel performance review process and salary planning and ensures that proposed actions are within guidelines and appropriate concurrence and approvals are obtained.
• Formulates and recommends additional development programs and overhead budget requests for consolidation with the business unit Supply Chain requirements.

Conducts and monitors these operations within approved budgets.

May represent the company as a member or participant in external industry associations.

Job Knowledge :

• Proficiency and experience in project operations at both job sites and office locations. This experience should include direct Supply Chain or Supply Chain associated activities.
• Core understanding of project development, execution and closeout, and Supply Chain’s contributions to each phase of a project.
• Understanding of work execution methods under a lumpsum or cost-re type of contract, and / or the scope is of EP, EPC, EPCM, or PMC type arrangement.
• Knowledge of planning and execution methodologies of Engineering, Construction, Project Controls (Cost Control and Schedule, Estimating, Finance, and Quality).
• Knowledge of personnel policy and procedures. Experience and skill in managing employees, including selection, hiring, training, development, employee performance evaluation, career discussion, and salary administration.

Qualifications and Skills :

• Bachelor’s degree and minimum of 15 years of relevant experience, or in lieu of degree, 20+ years relevant experience.
• Demonstrated experience in Supply Chain leadership role on a project or within a business unit.
• Demonstrates aptitude and character for interpersonal engagement and mentorship.

Shaping tomorrow together

Bechtel is one of the most respected global engineering, construction, and project management companies. Together with our customers, we deliver landmark projects that foster long-term progress and economic growth.

Since 1898, we’ve completed more than 25,000 extraordinary projects across 160 countries on all seven continents. We operate through four global businesses : Infrastructure;

Nuclear, Security & Environmental; Energy; and Mining & Metals. Our company and our culture are built on more than a century of leadership and a relentless adherence to our values, the core of which are safety, quality, ethics, and integrity.

These values are what we believe, what we expect, what we deliver, and what we live.

www.bechtel.com

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law.

In accordance with Bechtel's duty to provide and maintain a safe workplace for our employees and to safeguard the health of our families, customers, and visitors, we have adopted mandatory COVID-19 safety protocols for each work location, which may include a vaccination or testing requirement.

Please speak with your Bechtel recruiter to determine which protocols apply to the work location for the job you are seeking.

Clayton Services is searching for an Operations Manager to join a thriving company in Southwest Houston. The Operations Manager will ensure smooth office operations, systems development, vendor management, payroll and benefits administration, training, and consultation on staff-related decisions.

Job Type : Direct-Hire or Temp-to-Hire

Pay Rate : $80,000 - $110,000

Benefits : Great medical, dental, vision, 401K, 401K match & PTO

Operations Manager Responsibilities :

• Facilitating seamless office operations and implementing efficient protocols.
• Providing oversight and management of payroll, human resources, and benefits administration.
• Designing and implementing effective systems, policies, and procedures.
• Proactively identifying and resolving challenges through strategic solutions.
• Managing vendor agreements, insurance policies, and rental agreements.
• Ensuring compliance by preparing and submitting annual property tax filings and auditing payroll tax payments.
• Spearheading training and awareness initiatives to enhance employee knowledge.
• Providing valuable insights and guidance to the management team in staff-related decision-making.
• Conducting comprehensive orientation and training programs for new hires.

Administrative & Operations Manager Skills and Abilities :

• Excellent verbal and written communication skills
• Strong problem-solving and analytical skills
• Ability to diagnose operational issues and analyze root causes.
• Ability to identify and implement business process improvements.
• Ability to multitask and manage several tasks simultaneously with varying deadlines.
• Strong computer skills, including Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)

Operations M anager Education and Experience :

• Bachelor's degree is required.
• 5+ years of operations / administration / HR experience.

Operations Manager - Immediate need. Apply today!