Merchandising Execution Associates (MEAs) ensure that the products are stocked and properly merchandised to provide the customer the best possible shopping experience while always keeping safety, accuracy and efficiency at the forefront.

Supplier Experience

• Executing price changes, product rotation, and special projects designed to improve how products are displayed to the customer and to meet our suppliers needs and expectations.

Enables Sales/Enable Growth

• Execute strategies and ensure products are displayed correctly to drive sales.
• Build displays and fixtures while utilizing basic hand tools and power tools in addition to refreshing display material/signage/brochures.

Operational Commitments

• MEAs work in teams, with on-site supervision and provide service to multiple departments in the store which requires repetitive lifting, bending, and operating lift equipment.
• MEAs build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers.

**Day positions, Overnight positions, and Overnight travel positions available**

Full Time or Part Time

***Overnight travel positions typically service a multi-store, weekly rotation within a 30-mile radius. This role does include mileage reimbursement***

Store Managers (SMs) are accountable for leading profitable operations of their store. Store Managers (SMs) are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs are responsible for achieving profitability in their stores by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. SMs must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. SMs must establish a presence in their store by conducting regular store walks, town hall meetings and staff meetings with associates. SMs are responsible for developing leaders and building a deep talent bench for store leadership positions. A successful SM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence.

• 15% Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues; Ensure execution of the company's strategy and direction through Playbooks and Priority Communications
• 15% Analyze and interpret sales and financial reporting to asses opportunities and determine successes in department's/key areas and provide guidance to store team to consistently improve in opportunities; Review and analyze store's shrink and safety performance; identify trends and implement appropriate game plans for improvement
• 10% Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service and profitability opportunities, and create effective game plans to accomplish necessary improvements. Host store walks with the District/Regional team to review game plan effectiveness and monitor execution
• 20% Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; Monitor associate engagement levels and drive employer of choice initiatives; Empower and inspire associates to make an emotional connection with customers and the community
• 20% Teach, coach and train 1) store management and Associates on operational processes, merchandising standards, store appearance and profitability; 2) store leadership teams on creating a safe working environment and a culture of operational excellence 3) store leadership teams to achieve alignment and operational improvements
• 20% Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores; Evaluate in-stock levels of merchandise and ensure follow-through by store management on resolving out of stocks; Maximize turns by driving Green/Reduced Tag and Clearance processes

• Position Reports to District Manager
• Position has 4-9 Direct reports

• Typically requires overnight travel less than 10% of the time.

• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

• Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

• At least 3 years prior merchandising and/or operational experience
• At least 3 years leadership experience, preferably big box retail
• Must be legally permitted to work in the United States
• Ability to work a flexible, minimum 55 hour weekly schedule
• At least 2 years prior merchandising and/or operational experience
• At least 2 years leadership experience, preferably retail

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

• No additional education

• 2

• No additional years of experience

• None

• None

• None

• Ability to interpret sales reporting documents
• Experience in leveraging sales and profit opportunities through shrink management and safety performance

• Drive customer service and associate engagement; coach Associates on proper customer service techniques and ensure team is providing the highest level of customer service.
• Resolve customer escalations within the store and through Customer Care.
• Ensure Department Supervisors and Floor Sales Associates are prepared for high-volume sales periods.
• Monitor customer flow through checkouts and take action to ensure customers are receiving fast, friendly service.
• Take corrective action as necessary.

• Provide in the moment coaching based on observations and behavior.
• Partner with Assistant Store Managers (ASM's) regarding formal performance conversations and discipline.
• Recognize Associates for demonstrating expectations and use recognition tools (Associate Awards) to highlight associates demonstrating value based behaviors and productivity.
• Give input to ASMs on associate performance and participate in talent planning for all hourly associates
• Assist SM and ASMs with associate interview and hiring process
• Approve and address missed time-clock punches, variances, schedule changes, receive call outs and communicate with ASMs and SM regarding follow-up actions
• Ensure adherence to work rule policies regarding safety referenced in the Standards of Performance.
• Hold Associates accountable for following all SOPs.

• Lead store kickoff meeting and walk each department to ensure store readiness.
• Communicate messages, priorities and task to all associates.
• Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities.
• Validate daily store priorities with ASMs and SMs.
• Ensure associates complete all store checklist in accordance with timing expectations.
• Provide input to associates, verify issue correction, and preventative action is put in place.
• Ensure Associates follow all safety and Hazmat procedures and Safety Matters guidelines at all times.
• Make sure all equipment and machines are functioning properly.
• Review current and upcoming events and ads to determine if any action is required, partner with appropriate Department Supervisor or Assistant Store Manager as required.

• Reports to Store Manager
• Accountable for direct supervision of the work activities of others. This may include direct supervision of a shift or the coordination of multiple work groups.

Physical Requirements:

• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
   

Working Conditions:

• Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Ability to work a flexible schedule

• Whole store management
• Big box retail experience
• Home improvement industry experience

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

• 3

• Customer Focus
• Drives Results
• Manages Conflict
• Develops Talent
• Communicates Effectively
• Drives Engagement
• Self-Development