• General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store
• appearance. ASM's in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.
• Supervising Store Associates to include interviewing, hiring, motivating, coaching, training, developing, and communicating to associates. ASM's in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary.
• Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support. ASM's in Training will also learn
• how to oversee the back end processes, including receiving and freight teams to ensure that merchandise is received and stocked appropriately. They will also learn how to maintain and
• operate all store equipment and systems as well as how to manage daily financial operations. ASM's in Training should develop a command of store standard operating procedures (SOP's),
• especially those involving Safety compliance.
• Business Analysis and Merchandise Planning Initiatives to include driving department profitability through analysis of sales trends. ASM's in Training will learn how to work with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing. They will also learn how to support stock integrity through inventory management processes.

• ASM's in Training will report to a Store Manager. Once complete with their training process, they will gradually assume accountability supervision of work activities of associates.

• Typically requires overnight travel less than 10% of the time.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

• 3

• Acts with Integrity: Role model for ethical behavior; consistent and fair in dealings with others.
• Product Knowledge: Knows and effectively promotes all areas, products, services, and procedures. Knows the competition
• Excels in Customer Service: Creates customer focused environment; provides excellent service.
• Inspires Achievement: Initiates actions to develop Associates; provides performance feedback and recognizes accomplishments
• Safety Orientation: Enforces safety policies and procedures; is a safety role model
• Delivers Results: Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.

$61,850 - $71,850 - Starting pay may vary based on a number of factors, including but not limited to, position offered, location, and the individual's knowledge, skills, and ability

Night Replenishment Managers (NRM) are members of the store leadership and management team, overseeing overnight freight handling activities. NRM's supervise the freight unload, packout, and packdown processes. NRMs will communicate priorities, ensure nightly tasks are completed and that freight is moving smoothly throughout the store. This position will be expected to teach, coach and train associates on Home Depot policies and procedures, and ensure all associates are working in a safe manner all times. At times, NRMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. NRM's will provide input to Store Manager and Assistant Store Managers on Associate performance through ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection and hiring process as needed.

• 50% Replenishment - Partner with Night Operations ASM to determine responsibilities to drive efficiencies and overnight productivity. Supervise the unload, packout, and packdown processes to allow NOASM to focus on driving productivity. Execute Bay Directed Packdown Quality Walks to ensure associates are completing the process correctly. Ensure all trucks and trailers are received and unloaded timely and efficiently. Ensure all freight is packed out or placed in overhead bins quickly and efficiently. Ensure that all trash is cleaned up and the store is Grand Opening ready at the end of the shift. Prioritize and communicate messages and tasks to all associates and leaders in store.
• 25% People - Provide in the moment coaching based on observations and behavior Partners with Night Operations ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations Use recognition tools (BRAVO / Homer) to highlight associates demonstrating value based behaviors and productivity Give input to Night Operations ASM on associate performance and participate in talent planning for all hourly associates. Assist SM and Night Operations ASM with associate interview and hiring process Approve and address missed punches, variances, schedule changes, receive "call outs" and communicate with Night Operations ASM and SM regarding follow-up actions. Ensure adherence to work rule policies regarding safety referenced in the Standards of Performance. Holds associates accountable for following all SOPs.
• 25% Safety - Ensure compliance with all Home Depot policies and procedures Verify all safety and Hazmat procedures are followed. Make sure all Regulatory Compliance requirements are being followed and resolve issues as needed. Ensure compliance with all security and related policies applicable to closed store environment. Review any freight stored outside of the building and ensure it's secured and organized.

• Reports to Store Manager and Night Operations Assistant Manager
• Accountable for direct supervision of the work activities of others. This may include direct supervision of a shift or the coordination of multiple work groups.

• No travel required.

• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

• Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Ability to work a flexible schedule

• Whole store management
• Big box retail experience
• Home improvement industry experience

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

• 3

• Customer Focus
• Drives Results
• Manages Conflict
• Develops Talent
• Communicates Effectively
• Drives Engagement
• Self Development