Basic Requirements : United States Citizenship : Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Experience : Six months experience of clerical, office, customer service , or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position;

OR, Education : One year above high school; OR, Experience / Education Combination : Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.

English Language Proficiency : MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.

j. Foreign Education : To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.

S. programs. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations : Knowledge of MSA Practices : To be creditable, the experience must have demonstrated the knowledge, skills, and abilities (KSAs) associated with current MSA responsibilities or an equivalent administrative patient support role in a non-VA medical inpatient or outpatient setting.

Experience satisfying this requirement may be paid / non-paid employment as an MSA or an equivalent position in a non-VA hospital or clinic setting.

Quality of Experience : Qualifying experience must be at a level comparable to MSA experience or equivalent administrative clinical support role in a non-VA medical inpatient or outpatient setting at the next lower grade level.

For all assignments above the full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity (difficulty), and a range of varieties as described in this standard, at the specified grade level and be performed by the incumbent at least 25% of the time.

• Medical Support Assistant (Advanced) GS-6 Experience. One year of experience equivalent to the GS-5 grade level. Specialized experience includes, but is not limited to : performing a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting;
• advising clinical staff on current administrative processes; answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines;
• scheduling, canceling, re-scheduling patient appointments and / or consults; entering no-show information; monitoring appointment requests from multiple electronic sources;

participating in huddles with other MSAs and / or clinic staff to determine the daily needs of the clinic. Demonstrated Knowledge, Skills, and Abilities.

Candidates must demonstrate all of the KSAs below : i. Ability to collaborate & communicate with a wide range of medical clinicians across multiple disciplines (e.

g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists & nursing staff) to accomplish team goal setting to ensure medical care to patients is met.

ii. Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies & regulations.

iii. Ability to communicate tactfully & effectively, electronically, by phone, in person, and in writing, with internal & external customers.

This may include preparing reports in various formats & presenting data to various organizational levels, as well as resolving patient concerns.

iv. Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery & / or care in the community models & patient health care portals) as it relates to access to care.

v. Advanced knowledge of policies & procedures associated with interdisciplinary coordinated care delivery & / or care in the community operational activities that affect patient flow & patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.

vi. Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians. Preferred Experience : 1 year experience working in a clinical environment coordinating clinic schedules for providers(e.

g. medical doctors, nurse practitioners, physician assistants, psychologists / psychiatrists). 1 year experience scheduling patients in a medical appointment software in an interdisciplinary coordinated care delivery model.

1 year experience with medical terminology in a interdisciplinary coordinated care delivery model. 1 year experience managing patient communications in an interdisciplinary coordinated care delivery model (e.

g. telephone and / or e-mail). 1 year experience with documenting appropriate information into an electronic medical record.

References : VA Handbook 5005 / 117 Part II Appendix G45 Medical Support Assistant dated August 1, 2019. The full performance level of this vacancy is GS-06.

Physical Requirements : The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work.

Work may also require walking / standing, in conjunctions with travel to and attendance at meetings and / or conferences away from the work site.

Incumbent may carry and lift light items weighing less than 15 pounds.

ARMStaffing is looking for Medical Technologist - Medical Technologist (Medical Technologist, Medical Laboratory Technician) in Lubbock, Texas (VMS ID# : 251955).

Requirements

Required for Onboarding

• Core Mandatory Part II (Allied)
• Core Mandatory Part III (Relias)

Overview

Are you an anesthesiologist looking to take your career to the next level? NorthStar Anesthesia is seeking to expand our leadership team with an Assistant Medical Director of Anesthesia at Covenant Medical Center in Lubbock, TX.

This is a unique opportunity for a proven clinician to become a leader in an anesthesia department and work with a dedicated team of clinicians, surgeons, and medical professionals.

What Success Looks Like

In this role, you will work daily in close coordination with the Medical Director and the Regional Medical Director. You will be responsible for defining overall professional and clinical objectives for the department, providing administrative direction relating to the provision of Anesthesiology Services, and maintaining standards of patient care.

You will collaborate with other physicians to deliver anesthesia for medical and surgical procedures while ensuring that the anesthesia department's key metrics are constantly improving. You will be :

• Providing high-quality patient care through clinical expertise, communication, and collaboration with healthcare team members
• Conducting patient assessments, creating and implementing care plans, and monitoring patient progress
• Documenting patient care and progress accurately and in a timely manner
• Educating patients and their families on health management, disease prevention, and treatment options
• Maintaining a safe and clean environment for patients and staff
• Establishing and maintaining effective staffing patterns and standards of coverage
• Coordinating activities with department staff with other departments, support services, and attending physicians of the hospital, to ensure a harmonious work relationship among all staff

What Characteristics and Qualifications You Will Need

• You’ll need a growth mindset. Every challenge, every adversity, contains within it the seeds of opportunity and growth.
• You’ll need a to walk the walk and lead by example. At NorthStar, we believe the essence of leadership is service. Therefore, a servant leader mindset is integral to success.

We don’t hire prima donnas.

• You’ll need to have a strong understanding of the business of anesthesia. For the right candidate, we can get you up to speed quickly.
• You’ll need to be organized, proactive, and able to function in a high growth, high accountability environment.
• You’ll need experience taking on leadership initiatives. Ultimately, we hire for mindset and leadership cultural alignment, so there is some flexibility for the right candidate.
• You’ll need to be an Anesthesiologist in good standing with the ABA / AOBA and state licensing board.
• You’ll need to be based in the Lubbock, TX area.

Benefits

We offer a comprehensive benefits package including health, vision, dental, mental health resources, short-term disability, company-paid long-term disability, company-paid life insurance and AD&D insurance, K plan with company match, 8 weeks PTO, and malpractice insurance.

You will have access to dedicated learning and development programs including virtual and live events, mentorship, and clinician-specific tools to accelerate your clinical leadership.

Employees in this classification are in the senior position of this career track and provide patient care management to an assigned clinic in the areas of clerical and clinical duties.

In clinical setting, the employee receives direct supervision from physician or nursing supervisor in either oral or written form.

In office, the employee receives direct supervision from department administrator. May supervise other Medical Assistants, clerical staff and student positions.

Work is performed under usual office and clinic conditions. May be stressful when working under emergency conditions.

Org Level 7

512201 - Family Med Dpt Lbk Genl

Org Level 1

Texas Tech Univ Health Sciences Ctr

Campus

HSC - Lubbock

Department

Family Med Dpt Lbk Genl

Major / Essential Functions

The Texas Tech Physicians Family Medicine Clinic is committed to providing high quality medical care for individuals of all ages.

We are dedicated to providing an excellent training environment for Family Medicine Physicians of today and the future. Our clinic is a fast-paced, team-oriented environment where the patient always comes first.

The Sr. Clinical Assistant (Certified Medical Assistant) will serve as a leader in providing excellent service to our patients by :

• Welcoming patients warmly with compassion
• Listening carefully to patient needs presented face to face or over the telephone and communicating clear and accurate information in response to all members of the health care team
• Working collaboratively with other health care team members to ensure patient needs are met and clinic operations are efficient
• Assisting nurse manager in ensuring all team members are meeting service standards and following department guidelines
• Identifying needs for improvement and opportunities to recognize excellence in the performance of all team members
• Taking and recording accurate vital signs and measurements as well as assisting with exams and procedures
• Participating in the identification of patients needs for referrals as well as implementing teaching plans for patients and their families in accordance with individual care plans.
• Managing refill requests and administering medications to patients following policies and procedures for medication management.

Required Qualifications

Education : A minimum of a High School diploma or equivalent.

License / Certification : Graduation from an approved certified program for assistants in the area of required specialty.

Certification by an approved accredited certifying agency in the specialty that particular work will be performed. Experience : A minimum of two years directly related experience.

Preferred Qualifications

Graduated from an approved Certified Medical Assistant program.

Certified Medical Assistant certification by an approved accredited certifying agency.

Speaks Spanish fluently.

Experience in an academic clinic setting.

Experience in scribing.

EMR experience (Cerner / PowerChart preferred).

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan.

For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Description

Position Description

Employees in this classification are in the senior position of this career track and provide patient care management to an assigned clinic in the areas of clerical and clinical duties.

In clinical setting, the employee receives direct supervision from physician or nursing supervisor in either oral or written form.

In office, the employee receives direct supervision from department administrator. May supervise other Medical Assistants, clerical staff and student positions.

Work is performed under usual office and clinic conditions. May be stressful when working under emergency conditions.

Major / Essential Functions

The Texas Tech Physicians Family Medicine Clinic is committed to providing high quality medical care for individuals of all ages.

We are dedicated to providing an excellent training environment for Family Medicine Physicians of today and the future. Our clinic is a fast-paced, team-oriented environment where the patient always comes first.

The Sr. Clinical Assistant (Certified Medical Assistant) will serve as a leader in providing excellent service to our patients by :

• Welcoming patients warmly with compassion
• Listening carefully to patient needs presented face to face or over the telephone and communicating clear and accurate information in response to all members of the health care team
• Working collaboratively with other health care team members to ensure patient needs are met and clinic operations are efficient
• Assisting nurse manager in ensuring all team members are meeting service standards and following department guidelines
• Identifying needs for improvement and opportunities to recognize excellence in the performance of all team members
• Taking and recording accurate vital signs and measurements as well as assisting with exams and procedures
• Participating in the identification of patients needs for referrals as well as implementing teaching plans for patients and their families in accordance with individual care plans.
• Managing refill requests and administering medications to patients following policies and procedures for medication management.

Required Qualifications

Education : A minimum of a High School diploma or equivalent.

License / Certification : Graduation from an approved certified program for assistants in the area of required specialty.

Certification by an approved accredited certifying agency in the specialty that particular work will be performed. Experience : A minimum of two years directly related experience.

Preferred Qualifications

Graduated from an approved Certified Medical Assistant program.

Certified Medical Assistant certification by an approved accredited certifying agency.

Speaks Spanish fluently.

Experience in an academic clinic setting.

Experience in scribing.

EMR experience (Cerner / PowerChart preferred).

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan.

For additional information, please reference the institutional pay plan on the Human Resources webpage.

EEO Statement

As an EEO / AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information.

By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees.

You can locate this report through our website at : .

Job Address

Lubbock, Texas United States