Veterans Health Administration Jobs (90)

To qualify for this position, VA applicants must meet all requirements within 15 days of the closing date of this announcement, 09 / 29 / 2023.

Basic Requirements : US Citizenship is required. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.

g.). ENGLISH : Must be proficient in basic written and spoken English. EDUCATION / EXPERIENCE : Must possess six (6) months experience of clerical, office, customer service or other administrative work that indicates the ability to acquire the particular knowledge and skill necessary to perform the duties of the Medical Support Assistant.

OR Must have successfully completed one (1) year above high school. This education must have been obtained in an accredited technical school, junior college, college or university.

One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university.

TRANSCRIPTS REQUIRED) OR Equivalent combinations of experience and education are qualifying for entry level. (TRANSCRIPTS REQUIRED) IN ADDITION TO MEETING THE BASIC REQUIREMENTS LISTED ABOVE, YOU MUST MEET THE GRADE REQUIREMENTS AT THE GS-5 LEVEL TO QUALIFY FOR THIS POSITION.

GS-5 (Full Performance Level) Experience One year of experience equivalent to the GS-4 grade level that equips you with the particular knowledge, skills, and abilities to perform successfully the duties of this position.

• At this grade level, experience consists of : interacting with internal and external customers; establishing and maintaining medical outpatient and inpatient charts as well as administrative records;
• verifying third party insurance and updating insurance information in automated systems; obtaining medical information from patients;

coordinating information and actions related to patient care and services; and scheduling appointments. OR Education : Successful completion of four years of education above high school level.

This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.

One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university (TRANSCRIPTS REQUIRED).

This is the full performance level for MSAs. At this level, the MSA is expected to independently perform a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting.

AND Demonstrated Knowledge, Skills and Abilities : Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information into or from electron health records, scheduling systems, and / or reports.

Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.

Ability to schedule medical appointments in a clinical setting. Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.

Ability to communicate effectively and professionally in person, electronically, and / or by telephone, with internal and external customers.

6. Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.

References : VA Handbook 5005 / 117, Part II, Appendix G45, Medical Support Assistant Qualification Standards, dated August 1, 2019.

Physical Requirements : The work is primarily sedentary. Physical demands do not exceed those of a typical office setting.

There may be some walking, standing twisting, turning, sitting, pushing, bending, repetitive keyboarding, or carrying of light items.

Some positions may require sitting for long periods of time at a computer terminal typing data while talking on a telephone headset.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. To meet the minimum qualifications for the GS-7 position, you must have at least one (1) full year of specialized experience equivalent to the GS-6 grade level in the Federal service (or equivalent pay band), that provided a knowledge of a body of basic laws and regulations, law enforcement operations, practices, and techniques and involved responsibility for maintaining order and protecting life and property.

• Specialized experience includes conducting investigations, apprehensions and detentions of persons suspected or convicted of criminal violations;
• maintaining order to protect life and property; taking initial complaints; interviewing witnesses; securing a crime scene and conducting limited searches;

responding to emergency situations; gathering information and preparing reports; conducting routine patrol, traffic control, and traffic accident investigations.

• Note : Creditable specialized experience may have been gained in work on a police force; through service as a military police officer;
• in work providing visitor protection and law enforcement in parks, forests, or other natural resource or recreational environments;

in performing criminal investigative duties; or in other work that provided the required knowledge and skills. Experience as a security guard or corrections officer is generally not qualifying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.

g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. NOTE : You must provide detailed information of your experience performed.

Information such as "I was a Patrolman", "I was a Police Officer for a number of years," or "I enforced Federal, State, county, and laws" is insufficient to determine your qualifications.

Experience must be fully documented in your resume and must include job title, duties, month & year start / end dates AND hours worked per week There is no educational substitution for the GS-07 level.

POLICE OFFICER CONDITIONS OF EMPLOYMENT 1. New VA Police Officers are required to attend an 8-10 week course at the VA Law Enforcement Training Center in Little Rock, Arkansas.

Satisfactory completion of this course is a condition of continued employment. 2. A medical examination is required. The duties of these positions require moderate to arduous physical exertion and / or duties of a hazardous nature.

The following medical requirements apply to all applicants : good near and distant vision, ability to distinguish basic colors, and ability to hear the conversational voice.

3. Applicants and employees must have the capacity to perform the essential functions of the position without risk to themselves or others.

Applicants and employees must possess emotional and mental stability. A psychological examination is required. In most instances, a specific medical condition or impairment will not automatically disqualify an applicant or employee.

A medical condition or impairment is disqualifying only if the condition, for good medical reason, precludes assignment to or warrants restriction from the duties of the specific position.

For some positions, the loss or impairment of a specific function may be compensated for by the satisfactory use of a prosthesis or mechanical aid.

Reasonable accommodation shall also be considered in determining an applicant's ability to perform the duties of a position.

4. A character investigation will be conducted on applicants selected for employment. The purpose of such an investigation is to secure evidence of the candidate's honesty, integrity, general character, and loyalty to the U.

S. Government. 5. As a condition of employment, must qualify to be issued a firearm and semi-annually with assigned firearm, annually with an expandable Straight Baton (MEB), maintain a valid State or Commonwealth Driver's License and pass annual physical and psychosocial assessments.

Applicants must be able to possess firearms under the terms of the Gun Control Act of 1968, as amended (18 U.S.C. 922(g)(9).

Applicants pending the completion of educational or certification / licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements : United States Citizenship : Must be a U.S. Citizen. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

English Language Proficiency : Medical Record Administrators (MRAs) must be proficient in spoken and written English according to 38 U.

S.C 7403(f). Education or Experience : Experience : Three years of creditable experience in the field of medical records that included the preparation, maintenance, and management of health records and health information systems demonstrating a knowledge of medical terminology, medical records procedures, medical coding, or medical, administrative, and legal requirements of health care delivery systems.

OR, Education : Successful completion of a bachelor's degree or higher from an accredited college or university recognized by the U.

S. Department of Education, with a major field of study in health information management, or a related degree with a minimum of 24 semester hours in health information management or health information technology.

OR, Experience / Education Combination : Equivalent combinations of creditable experience and education that equals 100 percent may be used to meet basic requirements.

For example, two years above high school from an accredited college or university, with 12 semester hours in health information technology / health information management, plus one year and six months of creditable experience that included the preparation, maintenance, and management of health records and health information systems meets an equivalent combination).

Certification : Persons hired or reassigned to MRA positions in the GS-0669 series in VHA must meet one of the following : Coding Certification through AHIMA or AAPC (Coding Certification - Mastery certification obtained through the American Health Information Management Association (AHIMA) or the American Association of Professional Coders (AAPC).

To be acceptable for qualification, the specific certification must represent a comprehensive competency in the occupation.

Stand-alone specialty certifications do not meet the definition of mastery level coding certification and are not acceptable for qualifications.

Certification titles may change and certifications that meet the definition of mastery level coding certification may be added / removed by the above certifying bodies;

however, current mastery level coding certifications include : Certified Coding Specialist (CCS), Certified Coding Specialist (CCS) - Physician-based (CCS-P),Certified Professional Coder (CPC), Certified Outpatient Coder (COC), and Certified Inpatient Coder (CIC).

HIM Certification through AHIMA (Health Information Management (HIM) Certification. Higher-level health information management certification is limited to certification obtained through AHIMA.

To be acceptable for qualifications, the specific certification must represent a comprehensive competency in the occupation.

Certification titles may change and certifications that meet the definition of HIM certification may be added / removed by the above certifying body;

however, current HIM certifications include Registered Health Information Technician (RHIT) and Registered Health Information Administrator (RHIA) Health Data Analyst Certification through AHIMA (Health Data Analyst Certification.

This is limited to certification obtained through AHIMA. To be acceptable for qualifications, the specific certification must certify mastery in health data analysis.

Certification titles may change and certifications that meet the definition of health data analyst certification may be added / removed by the above certifying body;

however, current health data analyst certification includes Certified Health Data Analyst (CHDA). NOTE : HIMs Certification is required for all positions above the full performance level.

Grade Determinations : In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates : Experience : One year of creditable experience equivalent to the next lower grade level (GS-11) that demonstrates all the KSAs described at that level.

OR, Education : Education equivalent to three full years of progressively higher-level graduate education or a Ph.D., or equivalent doctoral degree, from an accredited university or college in the field of health information.

AND Certification. Employees at this level must have a HIM Certification. Demonstrated Knowledge, Skills, and Abilities : i.

Skill in managing various projects and processes , which includes the ability to develop new or improved solutions to complex technical problems in health information management.

ii. Ability to advise management and staff on a wide range of health information management practices based on current industry standards, policies, statutes, laws, and regulations.

iii. Ability to plan, justify, develop, evaluate, assess, monitor, and / or advise on current health information management processes, and recommend changes in policies or procedures.

iv. Ability to determine and evaluate compliance with legal, ethical, and regulatory guidelines, and accrediting bodies as they apply to health information management.

v. Ability to successfully apply principles and techniques of sound resource management (i.e., staffing, space, contracts, equipment).

vi. Ability to provide the full range of supervisory duties to include assignment of work, completing performance evaluations, selection of staff, and recommendation of awards, advancements, and disciplinary actions.

References : VA Handbook 5005 / 130, Part II, Appendix G33 The full performance level of this vacancy is GS-12. Physical Requirements : The work is primarily sedentary, but it requires periods of walking, standing, bending, or climbing and employees may carry light items such as books, instruments, laptops, and other similar materials.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Basic Requirements : EDUCATION / EXPERIENCE : Must possess six (6) months experience of clerical, office, customer service or other administrative work that indicates the ability to acquire the particular knowledge and skill necessary to perform the duties of the Medical Support Assistant.

OR Must have successfully completed one (1) year above high school. This education must have been obtained in an accredited technical school, junior college, college or university.

One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university.

TRANSCRIPTS REQUIRED) OR Equivalent combinations of experience and education are qualifying for entry level. (TRANSCRIPTS REQUIRED) GRADE REQUIREMENTS : GS-3 level : None beyond the basic requirements GS-4 level : Experience : One (1) year of experience in clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the Medical Support Assistant.

OR Education : Two (2) years of successfully completed education above high school. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.

One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university.

TRANSCRIPTS REQUIRED) AND Candidates must also demonstrate the Knowledge, Skills and Abilities (KSA) below : Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate medical care for patients.

Ability to use, and navigate between, various types of office automation equipment and software (i.e. computer systems, web-based scheduling programs;

insurance collection system; scanning software, multiple line phone systems; electronic faxing programs) to support patient care.

Knowledge of basic medical terminology to assist in the provision of care to patients. Skill in recording patient messages and understanding physician requests pertaining to follow-up medical care in internal or external clinics.

GS-5 level : Experience : One (1) year of experience that is directly related to the duties of a MSA and that equips you with the particular knowledge, skills, and abilities to perform successfully the duties of this position.

To be creditable, this experience must be equivalent to the next lower grade level, GS-4, and demonstrate the knowledge, skills, and abilities associated with current MSA responsibilities.

• Experience at this level includes, but is not limited to : scheduling and rescheduling patients for treatment; interviewing patients for appointments;
• referring patients to other medical specialty clinics; providing information to patients necessary to resolve complaints;
• interacting with both internal and external customers; reviewing and documenting medical outpatient and inpatient electronic health records, as well as administrative records;
• verifying third party insurance and updating information in the Insurance Capture Buffer (ICB) system; obtaining medical information from patients;

coordinating information and actions related to patient care and services; and scheduling appointments in accordance with VHA national scheduling guidelines.

OR Education : Successful completion of four (4) years of education above high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.

One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university.

TRANSCRIPTS REQUIRED) AND Candidates must demonstrate the KSAs below : Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and / or reports.

Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.

Ability to schedule medical appointments in a clinical setting. Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.

Ability to communicate effectively and professionally in person, electronically, and / or by telephone, with internal and external customers.

Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.

References : VA Handbook 5005 / 117, Part II, Appendix G45, Medical Support Assistant Qualification Standards. The full performance level of this vacancy is GS-5.

The actual grade at which an applicant may be selected for this vacancy is in the range of GS-3 to GS-5. Physical Requirements : The work is primarily sedentary.

Physical demands do not exceed those of a typical office setting. There may be some walking, standing twisting, turning, sitting, pushing, bending, repetitive keyboarding, or carrying of light items.

Some positions may require sitting for long periods of time at a computer terminal typing data while talking on a telephone headset.

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment.

Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

Benefits

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have whether you’re a permanent, part-time, temporary or an intermittent employee.

You may be eligible for the following benefits. However, check with your agency to make sure you’re eligible under their policies.

Health insurance

Most employees are eligible for the Federal Employee Health Benefits Program (FEHB). This program offers health insurance for you, your spouse and your children under the age of 26.

It offers many different health plan choices, so you can find a plan that works best for you and your family.

Dental and vision insurance

Most employees are also eligible for the Federal Employee Dental Vision Insurance Plan (FEDVIP). FEDVIP is a separate insurance plan from FEHB.

You can sign up for dental plan, a vision plan or both types of insurance. You can choose from several different plans to cover yourself, your spouse and your unmarried, dependent children up to the age of 22.

Life insurance

Most employees are eligible for the Federal Employees’ Group Life Insurance program (FEGLI). You can choose coverage starting at one year’s salary up to more than six times your salary, and you can get coverage on the lives of your spouse and eligible children too.

Long-term care insurance

The Federal Long Term Care Insurance Program (FLTCIP) provides long-term care insurance to help pay for costs of care when you can no longer perform everyday tasks for yourself like eating, dressing and bathing, due to a chronic illness, injury, disability or aging.

If you’re eligible for the Federal Health Benefits Program, then you’re also eligible to apply for FLTCIP. Certain medical conditions, or combinations of conditions, will prevent some people from being approved for coverage.

You must apply to find out if you’re eligible to enroll.

Flexible spending accounts

The Federal Flexible Spending Account Program (FSAFEDS) is a great way to help you save money by setting aside pre-tax dollars from your paycheck to help pay for eligible healthcare or child care costs.

If you’re eligible as a new or current federal employee, then you can set up either a healthcare or dependent care flexible spending account or both.

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 06 / 21 / 2023.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note : Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and / or education as described below : Specialized Experience : You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization.

• Specialized experience includes conducting investigations, apprehensions and detentions of persons suspected or convicted of criminal violations;
• maintaining order to protect life and property; taking initial complaints; interviewing witnesses; securing a crime scene and conducting limited searches;

responding to emergency situations; gathering information and preparing reports; conducting routine patrol, traffic control, and traffic accident investigations.

• You will be rated on the following Competencies for this position : Arrest Criminal Investigation First Response Interpersonal Skills Public Safety and Security Security Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
• g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community;

student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note : A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements : The work requires, on a regular and recurring basis, considerable and strenuous physical exertion such as running, frequent climbing of multiple flights of stairs, and carrying items weighing over 50 pounds.

It requires stamina, physical agility, dexterity, and the strength to pursue, apprehend or detain persons who are often uncooperative, assaultive, and / or armed.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https : / / www.

opm.gov / policy-data-oversight / classification-qualifications / general-schedule-qualification-standards / . The incumbent and all Federal Employees must : 1) Be eligible for Personal Identity Verification (PIV) Credential and must maintain PIV credential eligibility during their services with the agency.

2) Have a successfully required adjudicated background investigation and obtain and maintain a required security clearance.

3) Carry firearms for safety and security as required by the VHA Police Service (PS). 4) Be proficient in the English language.

5) Pass an initial pre-employment medical examination and an annual medical examination to include psychological assessment.

Must immediately report to the supervisor any significant medical threshold shifts in health status and / or medication requirements.

6) Possess a valid driver's license as a condition of continued employment as a VA Police Officer. 7) Successfully pass Police Officer Standardized Training (POST) at the Law Enforcement Training Center (LETC).

8) Successfully pass the POST / R (refresher) training course on a recurring basis as defined by VA. 9) complete other mandatory training to remain knowledgeable and skilled in specialized tactics, techniques, and procedures necessary to prepare and respond to catastrophic events, terror attacks and related threats to the facility.

10) Work uncommon tours of duty as needed, to include nights, weekends, holidays, overtime, rotating shifts, and emergency call-backs.

11) Achieve and maintain qualification in the use of agency approved firearms as a condition of continued employment as a VA Police Officer.

This include meeting the provisions of the Gun Control Act (Lautenberg Amendment) of 1968, as amended by Public Law 104-108 and found at 18 USC, Section 992.

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement.

Applicants pending the completion of educational or certification / licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements : Citizenship. Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with 38 U.

S.C. 7407(a). English Language Proficiency. Healthcare Engineer candidates must be proficient in spoken and written English in accordance with 38 U.

S.C. 7403(f). Education. Bachelor's degree or higher in Engineering or Architecture. To be acceptable, the curriculum must be from a school with at least one curriculum accredited by the Accreditation Board for Engineering and Technology, Engineering Accreditation Commission (excludes engineering technology) or National Council of Architectural Registration Boards curriculum.

Examples of acceptable engineering and architectural degrees include, but are not limited to : Electrical Engineering, Mechanical Engineering, Biomedical Engineering, Civil Engineering, Architecture and Architectural Engineering.

Titles may vary from educational institutions and change over time; OR Evidence of passing the Fundamentals of Engineering Examination with a bachelor's degree.

Evidence can be in the form of an Engineering in Training certificate issued from any State, the District of Columbia, Guam or Puerto Rico, or test results from the National Council of Examiners for Engineering and Surveying (NCEES) identifying a passing score;

OR Evidence of current professional registration or licensure as a Professional Engineer or Architect. Evidence of current professional registration or licensure can be from any State, the District of Columbia, Guam or Puerto Rico.

Foreign Education. To be creditable, engineering, architecture or related education completed outside the U.S. must be submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to a Bachelor's degree as outlined in paragraph 3.

b. of this appendix. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations : Healthcare Engineer, GS-07. Experience. None beyond the basic requirements. Healthcare Engineer, GS-09.

Experience or Education. Candidates at this level must meet one of the following : (a) One year of experience equivalent to the next lower grade;

OR (b) Master of Engineering degree or Master of Architecture degree or Master of Science degree in Engineering or a related field of study as outlined in paragraph 3.

b.(1); OR (c) Bachelor's degree as outlined in paragraph 3.b.(1) plus two full years of progressively higher-level graduate education in a related field of study, provided the applicant's total background demonstrates the core competencies for GS-09 level assignment.

Knowledge, Skills and Abilities (KSAs). In addition to the experience or education above, the candidate must demonstrate the following KSAs : Knowledge of the principles, theories, concepts and practices of the engineering profession.

Ability to interpret relevant codes, regulations, guidelines and standards to make recommendations to assure compliance with healthcare facility programs.

Ability to understand the operational professional engineering needs of clinical services in the healthcare system. Ability to prepare material on current technical topics and trends for presentation to other technical staff and mid-level hospital management and to keep abreast of changes in engineering technology related to a healthcare facility.

Healthcare Engineer, GS-11. Experience or Education. Candidates at this level must meet one of the following : (a) One year of experience equivalent to the next lower grade;

OR (b) Ph.D. or equivalent doctoral degree in Engineering or a related field of engineering as outlined in paragraph 3.b.

1); OR (c) Master of Engineering degree, Master of Architecture degree, Master of Science degree in Engineering or a related field of study as outlined in paragraph 3.

b.(1), plus 1 full year of progressively higher-level graduate education in a related field of study, provided the applicant's total background demonstrates the knowledge, skills and abilities for GS-11 level assignment;

OR (d) Bachelor's degree as outlined in paragraph 3.b.(1) plus 3 full years of progressively higher-level graduate education in a related field of study, provided the applicant's total background demonstrates the knowledge, skills and abilities for GS-11 level assignment.

Knowledge, Skills and Abilities (KSA). In addition to the experience or education above, the candidate must demonstrate the following KSAs : Knowledge of either mechanical, electrical, structural, civil or other engineering / architectural principles, practices and their applications in the healthcare environment.

Knowledge of basic project management principles as applied to the healthcare setting. Ability to apply healthcare engineering related standards, codes, policies and regulations, inclusive of, state and local codes.

Ability to communicate effective orally and in writing with internal and external customers with tact and diplomacy. Ability to develop material for clinical or administrative staff that addresses the principles and application of engineering technology and / or theory used in healthcare.

Ability to advise staff on emerging engineering technology related to a healthcare facility, while keeping abreast of changes in such technology and utilizing the information to solve healthcare facility engineering challenges.

Healthcare Engineer, GS-12. Experience. One year of experience equivalent to the next lower grade. Knowledge, Skills and Abilities (KSAs).

In addition to meeting the experience requirements for this grade level, the candidate must fully demonstrate the following KSAs : Knowledge of mechanical, electrical, structural, civil and other engineering / architectural principles, practices and their applications in the healthcare environment.

Knowledge of healthcare industry standards and related regulatory agency and organization (including, but not limited to The Joint Commission (TJC), Occupational Safety and Health Administration (OSHA), National Fire Protection Agency (NFPA), etc.

regulations, requirements, guides, policies, procedures, directives, standards and general medical program requirements as they relate to healthcare engineering.

Knowledge of construction standards, methods, practices and techniques, materials and equipment to determine compliance with engineering regulations and standards.

Skill in researching and analyzing information, conditions, human factors and projections to make sound engineering and business recommendations and decisions to proactively identify problems and develop innovative solutions within the context of applicable rules, regulations and procedures.

Ability to plan and execute complex, multi-faceted projects and inspections while prioritizing resources against approved scopes of work, contract documents and budgets.

Ability to organize and lead multi-disciplinary task forces with members from different departments and divisions, as well as design and construction firms.

Continued in Education section...

Basic Requirements : United States Citizenship : Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Physical Requirements. See VA Directive and Handbook 5019. Education and experience : The individual must meet at least one of the requirements below : (1) Bachelor's degree in Physical Therapy AND five (5) years of progressively independent experience as a physical therapist.

2) Master's degree in Physical Therapy AND two (2) years of progressively independent experience as a physical therapist.

3) Doctorate degree in physical therapy. NOTE : Individuals must be a graduate of a Commission on Accreditation in Physical Therapy Education (CAPTE) accredited college or university.

The CAPTE is the only accreditation agency recognized by the United States Department of Education (USDE) and the Council for Higher Education Accreditation (CHEA) to accredit entry-level physical therapy programs.

Foreign Graduates : Graduates of foreign physical therapy programs meet the requirements in subparagraph 3b if they have a full unrestricted and current license to practice physical therapy in a State, Territory or Commonwealth of the United States, or in the District of Columbia.

Licensure : Individuals hold a full, current, and unrestricted license to practice physical therapy in a State, Territory or Commonwealth of the United States, or in the District of Columbia.

English Language Proficiency : Individuals appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA must be proficient in written and spoken English.

See Chapter 2, section D, paragraph 5a, this part. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

• Preferred Experience : 1+ years inpatient rehab experience 1+ years of experience working with strokes / TBI diagnosis Physical Requirements : The Physical Therapist position will require heavy lifting (45 pounds or over);
• light carrying (under 15 lbs); straight pulling (half hour); pushing (half hour); reaching above shoulders; use of fingers;
• both hands required; walking / standing (half hour); crawling / kneeling (half hour) repeated bending (1 hour); climbing, legs only (half hour);
• climbing, use of legs and arms; operation of crane, truck, tractor, or motor vehicle; ability for rapid mental and muscular coordination simultaneously;
• specific visual requirement (Corrective lenses okay); both eyes required; depth perception; ability to distinguish basic colors;

hearing (aid permitted); mental & emotional stability.

Applicants pending the completion of educational or certification / licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements : United States Citizenship : Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Education and / or Experience : The individual must meet at least one of the following requirements below : (a) Bachelor's degree in occupational therapy and two (2) years of experience as an occupational therapist;

NOTE : The baccalaureate degree must be from an approved program prior to the AOTA January 1, 2005 decision that the Accreditation Council for Occupational Therapy Education (ACOTE) would only accredit master or doctoral degree programs in occupational therapy.

OR Bachelor's degree in occupational therapy and two (2) full years of graduate education in a related field; NOTE : The baccalaureate degree must be from an approved program prior to the AOTA January 1, 2005 decision that ACOTE would only accredit master or doctoral degree programs in occupational therapy.

OR Master's Degree or higher in occupational therapy. Individuals must be a graduate of a degree program in occupational therapy approved by the ACOTE or predecessor organizations.

This is inclusive of an internship (supervised fieldwork experience required by the educational institution). ACOTE is the only accreditation agency recognized by the United States Department of Education and the Council for Higher Education Accreditation.

Foreign Graduates : Graduates of foreign occupational therapy programs meet the requirements, if they have a current, full, active and unrestricted license.

Certification : Candidates must possess a current NBCOT certification as an OT. State Licensure : Candidates must possess a full, current, and unrestricted state license, to practice occupational therapy in a state, territory or Commonwealth of the United States (i.

e., Puerto Rico), or in the District of Columbia. Physical Requirements : See VA Directive and Handbook 5019. English Proficiency : Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.

S.C. 7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

References : VA HANDBOOK 5005 / 127 Part II Appendix G14 dated December 13, 2019. Preferred Experience : 1+ years inpatient rehab experience 1+ years of experience working with strokes / TBI diagnosis Physical Requirements : Heavy lifting, 45 pounds and over, light carrying, under 15 pounds, straight pulling .

5 hours, pushing .5 hours, walking, standing, use of fingers, crawling, kneeling, repeated bending, climbing legs only, both eyes required,

Basic Requirements : United States Citizenship : Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

English Language Proficiency. Healthcare Engineer candidates must be proficient in spoken and written English in accordance with 38 U.

S.C. 7403(f). Education. (1) Bachelor's degree or higher in Engineering or Architecture. To be acceptable, the curriculum must be from a school with at least one curriculum accredited by the Accreditation Board for Engineering and Technology, Engineering Accreditation Commission (excludes engineering technology) or National Council of Architectural Registration Boards curriculum.

Examples of acceptable engineering and architectural degrees include, but are not limited to : Electrical Engineering, Mechanical Engineering, Biomedical Engineering, Civil Engineering, Architecture and Architectural Engineering.

Titles may vary from educational institutions and change over time, OR (2) Evidence of passing the Fundamentals of Engineering Examination with a bachelor's degree.

Evidence can be in the form of an Engineering in Training certificate issued from any State, the District of Columbia, Guam or Puerto Rico, or test results from the National Council of Examiners for Engineering and Surveying (NCEES) identifying a passing score, OR (3) Evidence of current professional registration or licensure as a Professional Engineer or Architect.

Evidence of current professional registration or licensure can be from any State, the District of Columbia, Guam or Puerto Rico, OR (4) Foreign Education.

To be creditable, engineering, architecture or related education completed outside the U.S. must be submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to a Bachelor's degree.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations : GS-13 Experience : One year of experience equivalent to the next lower grade. Knowledge, Skills and Abilities (KSAs).

In addition to meeting the experience requirements for this grade level, the candidate must fully demonstrate the following KSAs : (a) Knowledge of the management of overall healthcare system resources, (i.

e., finances, space, equipment, supplies, schedules and staffing). (b) Knowledge of mechanical, electrical, structural, civil and other engineering / architectural principles, practices and their applications as related to healthcare facilities.

c) Skill in using effective communication in managing interpersonal relationships with internal and external customers, stakeholders, executive leadership, labor representatives and managers.

d) Skill in balancing priorities, delegating tasks and meeting multiple competing deadlines. (e) Skill in interpreting broad or general national policies and guidelines and adapting / applying them to specific compliant programs at the local healthcare system.

f) Skill in recognizing and assessing evolving scenarios, utilizing initiative, self-direction and assigned resources to affect resolutions.

g) Ability to analyze complex organizational problems and develop and implement effective solutions that result in efficient operations.

h) Ability to anticipate, develop and implement strategies in meeting the healthcare system's short term and long-term strategic goals in a highly fluid environment.

i) Ability to ensure compliance with healthcare industry standards and regulatory agency and organization (including but not limited to TJC, OSHA, NFPA, etc.

regulations, requirements, guides, policies, procedures, directives and general medical program requirements as they relate to healthcare engineering.

j) Ability to interview candidates for positions, recommend appointments, advancements, or when appropriate, disciplinary actions;

evaluate performance and identify continuing education and training needs. Preferred Experience : 1. Experience in application of mechanical, electrical, structural, civil, or other engineering / architectural principles, practices, and their applications in the healthcare environment.

2. Experience applying healthcare engineering related standards, codes, policies, and regulations, inclusive of, state and local codes.

3. Knowledge of management principles and techniques in the areas of regulatory compliance and safety, contracting, long and short-term fiscal and operational planning, systems analysis and metric establishment, programmatic efficiency and effectiveness, strategic capital / financial investment planning, and energy conservation.

4. Experience in conducting audits and inspections of worksites to assure compliance, prepare reports and findings, devise solutions and implement corrective actions.

References : VA Handbook 5005-150, Part II, Appendix G72, Healthcare Engineer Qualification Standard. The full performance level of this vacancy is GS-13.

The actual grade at which an applicant may be selected for this vacancy is GS-13 Physical Requirements : Moderate lifting, (15-44 lbs), Light carrying, (under 15 pounds), Reaching above shoulder, walking (3 hrs), standing (2 hrs), crawling (2 hrs), kneeling (2 hrs), repeated bending (2 hrs), climbing (3 hrs), both legs required, operation of motor vehicle, ability for rapid mental and muscular coordination simultaneously, Near vision correctable at 13" to 16" to Jaeger 1 to 4, Specific visual requirement DVA / 20 / 40 correctable, both eyes required, depth perception, ability to distinguish basic colors, hearing (aid may be permitted), mental and emotional stability.

Basic Requirements : United States Citizenship : Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Experience : Six months experience of clerical, office, customer service , or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position;

OR, Education : One year above high school; OR, Experience / Education Combination : Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.

English Language Proficiency : MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.

j. Foreign Education : To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.

S. programs. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations : Knowledge of MSA Practices : To be creditable, the experience must have demonstrated the knowledge, skills, and abilities (KSAs) associated with current MSA responsibilities or an equivalent administrative patient support role in a non-VA medical inpatient or outpatient setting.

Experience satisfying this requirement may be paid / non-paid employment as an MSA or an equivalent position in a non-VA hospital or clinic setting.

Quality of Experience : Qualifying experience must be at a level comparable to MSA experience or equivalent administrative clinical support role in a non-VA medical inpatient or outpatient setting at the next lower grade level.

For all assignments above the full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity (difficulty), and a range of varieties as described in this standard, at the specified grade level and be performed by the incumbent at least 25% of the time.

• Medical Support Assistant (Advanced) GS-6 Experience. One year of experience equivalent to the GS-5 grade level. Specialized experience includes, but is not limited to : performing a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting;
• advising clinical staff on current administrative processes; answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines;
• scheduling, canceling, re-scheduling patient appointments and / or consults; entering no-show information; monitoring appointment requests from multiple electronic sources;

participating in huddles with other MSAs and / or clinic staff to determine the daily needs of the clinic. Demonstrated Knowledge, Skills, and Abilities.

Candidates must demonstrate all of the KSAs below : i. Ability to collaborate & communicate with a wide range of medical clinicians across multiple disciplines (e.

g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists & nursing staff) to accomplish team goal setting to ensure medical care to patients is met.

ii. Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies & regulations.

iii. Ability to communicate tactfully & effectively, electronically, by phone, in person, and in writing, with internal & external customers.

This may include preparing reports in various formats & presenting data to various organizational levels, as well as resolving patient concerns.

iv. Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery & / or care in the community models & patient health care portals) as it relates to access to care.

v. Advanced knowledge of policies & procedures associated with interdisciplinary coordinated care delivery & / or care in the community operational activities that affect patient flow & patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.

vi. Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians. Preferred Experience : 1 year experience working in a clinical environment coordinating clinic schedules for providers(e.

g. medical doctors, nurse practitioners, physician assistants, psychologists / psychiatrists). 1 year experience scheduling patients in a medical appointment software in an interdisciplinary coordinated care delivery model.

1 year experience with medical terminology in a interdisciplinary coordinated care delivery model. 1 year experience managing patient communications in an interdisciplinary coordinated care delivery model (e.

g. telephone and / or e-mail). 1 year experience with documenting appropriate information into an electronic medical record.

References : VA Handbook 5005 / 117 Part II Appendix G45 Medical Support Assistant dated August 1, 2019. The full performance level of this vacancy is GS-06.

Physical Requirements : The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work.

Work may also require walking / standing, in conjunctions with travel to and attendance at meetings and / or conferences away from the work site.

Incumbent may carry and lift light items weighing less than 15 pounds.

Basic Requirements : United States Citizenship - Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

English Language Proficiency Requirement - Per VA Handbook 5005, Part II, Chapter 3, Section A, Paragraph 3j : No person will be appointed under authority of 38 U.

S.C., chapter 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English.

Education Requirement -You must submit a transcript showing you were awarded the doctoral degree to receive credit. You must have a doctoral degree in psychology from a graduate program in psychology accredited by the American Psychological Association (APA), the Psychological Clinical Science Accreditation System (PCSAS), or the Canadian Psychological Association (CPA) at the time the program was completed.

The specialty area of the degree must be consistent with the assignment for which the applicant is to be employed. OR Have a doctoral degree in any area of psychology and, in addition, successfully completed a re-specialization program meeting both of the following conditions : a) the re-specialization program must be completed in an APA or a CPA accredited doctoral program;

and b) the specialty in which you were retrained is consistent with the assignment you are am applying for; OR Have a doctoral degree awarded between 1951 and 1978 from a regionally-accredited institution, with a dissertation primarily psychological in nature.

Internship Requirement -You must provide a copy of your transcript, program information and completion date in your resume, copy of current board certification, or a statement from the doctoral program verifying that the equivalent of a one-year supervised internship experience was completed in a site acceptable to the doctoral program, as applicable, to receive credit.

• You must have successfully completed a professional psychology internship training program that was accredited by APA or CPA at the time the program was completed and that is consistent with the assignment for which the applicant is to be employed;
• OR, New VHA psychology internship programs that are in the process of applying for APA accreditation are acceptable in fulfillment of the internship requirement, provided that such programs were sanctioned by the VHA Central Office Program Director for Psychology and the VHA Office of Academic Affiliations at the time that the individual was an intern;
• OR, VHA facilities that offered full-time, one-year pre-doctoral internships prior to PL 96-151 (pre-1979) are considered to be acceptable in fulfillment of the internship requirement;

OR, Applicants who completed an internship that was not accredited by APA or CPA at the time the program was completed may be considered eligible for hire only if they are currently board certified by the American Board of Professional Psychology in a specialty area that is consistent with the assignment for which the applicant is to be employed.

NOTE : Once board certified, the employee is required to maintain board certification). OR Applicants who have a doctoral degree awarded between 1951 and 1978 from a regionally-accredited institution with a dissertation primarily psychological in nature may fulfill this internship requirement by having the equivalent of a one-year supervised internship experience in a site specifically acceptable to the candidate's doctoral program.

If the internship experience is not noted on the applicant's official transcript, the applicant must provide a statement from the doctoral program verifying that the equivalent of a one-year supervised internship experience was completed in a site acceptable to the doctoral program.

Licensure : Candidates must hold a full, current, and unrestricted license to practice psychology at the doctoral level in a State, Territory or Commonwealth of the United States, or the District of Columbia.

You must provide an unexpired copy to receive credit. Exception : Non-licensed applicants who otherwise meet the eligibility requirements may be given a temporary appointment as a "graduate psychologist" at the GS-11 or GS-12 grade under the authority of 38 U.

S.C. 7405 (c)(2)(B) for a period not to exceed two years from the date of employment on the condition that such a psychologist provide care only under the supervision of a psychologist who is licensed.

Failure to obtain licensure during that period is justification for termination of the temporary appointment. Grade Determinations : In additional to meeting the basic requirements as stated above, you must have the following : Staff Psychologist, GS-11 (Entry Level) Experience : None beyond the basic requirements.

Staff Psychologist, GS-12 (Developmental Level) (a) Experience. At least 1 full year of experience as a professional psychologist equivalent to the GS-11 level.

To receive credit, you must list hours worked per week and demonstrate your experience through job tasks in your resume.

b) Demonstrated Knowledge, Skills and Abilities. In addition to the experience, the candidates must demonstrate the following KSAs in their resume : Knowledge of and ability to apply a wide range of professional psychological treatments or assessment methods to a variety of patient populations.

Ability to design and implement effective treatment strategies. Ability to incorporate new clinical procedures. Ability to conduct research activities, such as designing and implementing clinical research projects (staff psychologists with specified research job duties).

Ability to perform basic research tasks of scholarship and research execution within the context of an established research team, including research participant relations, research documentation, data acquisition, maintenance, and collaboration.

Staff Psychologist, GS-13 (Full Performance Level) (a) Experience. At least 2 years of experience, with at least one year equivalent to the GS-12 level, as a professional psychologist that was obtained through employment as a psychologist or through participating in a supervised post-doctoral psychology training program that demonstrates1) active professional practice that was paid / non-paid employment and 2) a full, current and unrestricted license.

To be creditable, the experience must have required the use of knowledge, skills, abilities and other characteristics associated with current psychology practice.

To receive credit, you must list hours worked per week and demonstrate your experience through job tasks in your resume AND submit a copy of your unexpired licensure.

b) Demonstrated Knowledge, Skills and Abilities. In addition to the experience, the candidates must demonstrate the following KSAs in their resume : : Knowledge of, and ability to apply, professional psychological treatments to a full range of patient populations.

Ability to provide professional advice and consultation in areas related to professional psychology and behavioral health.

Knowledge of clinical research literature. *Experience is only creditable if it is post-doctoral degree experience as a professional psychologist directly related to the duties performed.

See Education section for continued requirements.