Nemours is seeking a Medical Assistant for our Ardmore, PA location.

Primary Function-

The Medical Assistant (MA) is an important liaison between the patient / family, provider, and other care team members.

The MA is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the provider, and entering pertinent history in the medical record.

The MA performs and assists with clinical procedures in accordance with divisional / department responsibilities as directed by the provider and per protocol.

The MA is cross trained to perform designated business processes associated with an outpatient visit ensuring that all demographic and financial information is accurate.

The MA acts as a resource and provides cross coverage as needed, as well as serves as a coach and mentor to new medical assistant associates.

Essential Functions-

• Greets patients and families at the clinical setting according to Nemours Standards of Behavior.
• Verifies patient identity using two patient identifiers (name and date of birth).
• Prepares exam rooms, clinic equipment and computer technology by maintaining inventory and supplies for the outpatient visit.
• Rooms patient ensuring appropriate documents are with the patient, including required diagnostic reports.
• Receive, unpack, store, inventory, transport non-controlled substance medications
• Performs clinical duties to support the outpatient visit to include, but not limited to the following :
• Obtain and document height, weight, head circumference and vital signs
• Documents reason for visit, chief complaint and initiates orders defined by the use of smart sets as appropriate for scope of service and Nemours’ protocol.
• Performs phlebotomy to obtain blood specimens. Transcribe, collect, label and arrange for transportation of specimens.
• Assist with patient examination / treatment.
• Perform and document point of care testing.
• Administers and documents vaccines and approved medications as defined by policy as ordered.
• Operate required medical equipment.
• Accepts delegated tasks from nursing colleagues within their scope of service to assist in the flow of patient care.
• Preforms tasks associated with Nemours’ outpatient business front desk functions to include but not limited to :
• Make confirmation calls that are not completed by automated systems to ensure all visits are in confirmed status prior to visit or per Department protocol.
• Responsible for ensuring all patient insurance information is loaded and up to date prior to appointment via online verification of benefits.

This includes plan information, subscriber, and copay data be entered into the patients chart.

• At the time of patient check-in, while maintaining patient confidentiality and HIPAA requirements :
• Confirm all patient personal demographic information
• Confirm patient identification with two identifiers
• Confirm legal guardianship
• Confirm referral information for patient visit, if applicable
• Prepare, completed and / or collect consents and all other required documents
• Scan insurance cards and other important documents
• Collect and post co-pays and past due balances
• Achieve Registration Accuracy according to annual goal.
• Schedule follow-up appointments utilizing iGuide to determine participation, if appropriate.
• Throughout shift, regularly communicate with clinical staffing the assigned work area regarding the status of waiting patients, particularly those who have been waiting more than ten minutes.

Communicate with waiting patients / families to ensure they have status updated on their appointment.

• Reconcile payment collections accurately at the end of each shift, as per Cash Collections Policy, and completed End of Day (EOD) Reports including DCRF and LDCRS.
• Complete assigned work queues daily.
• Maintain inventory of clerical supplies and ensure the work environment and outpatient waiting room is in an orderly and clean condition to ensure patient safety and security.
• Work with families to facilitate use of the Nemours App by providing QR codes and / or instructions for download and assisting in the sign-up process.
• Maintain computer and electronic system competency including but not limited to processes for : scheduling, appointment cancellations and order entry for clinical system, use of iGuide, EOD status changes, work queue processing, linking referrals, posting other payments, use of scanner device and electronic insurance verifications, and assistance with live phone calls.

Requirements :

• High School Diploma
• Successful completion of an accredited Medical Assistant Program or certification as a medical assistant through an alternate pathway
• Current American Heart Associations BLS certification
• Preferred : Medical Assistant Certification : acceptable certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA).
• 1-3 years of job related experience

Responsibilities

The Medical Assistant assists physicians as they assess, examine and treat patients. Responsibilities include patient flow management and various diagnostic procedures such as EKGs, phlebotomy, injections and vitals.

Acts as liaison to physicians to ensure patient satisfaction. Maintains and orders supplies for their area as needed.

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Escorts patients to exam rooms and ensures proper identification.
• Performs and documents vital signs, clinical care quality measures and medical history information.
• Remains proficient and knowledgeable regarding the use and documentation requirements within information technology systems within established scope of practice.
• Assists physicians with examinations, various diagnostic procedures, and may perform EKG and venipuncture / injections in the office, using appropriate skills to provide quality care to the patients.
• Adheres to HIPAA privacy and security requirements.
• Orders clinical supplies to maintain inventory and to facilitate smooth operations of the office.

Qualifications

Education :

• HS Diploma or equivalent required.
• Medical Assistant certification must be obtained within 6 months of hire.
• BLS certification must be obtained within 3 months of hire.

Required Knowledge, Skills & Abilities :

• Excellent communication and organizational skills.
• Knowledge of medical terminology.
• Familiarity with medical office procedures

Preferred Experience :

Experience in physician office or other healthcare setting preferred.

Conditions of Employment

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University.

If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Closing Statement

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley.

Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION : We improve lives.
• OUR VISION : Reimagining health, education and discovery to create unparalleled value
• OUR VALUES : Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.

Par Reference Code

82677

Crozer Health is committed to the improved health status of those we serve. Through a seamless, user-friendly continuum of quality health services including primary and health promotion, acute and long-term care, through rehabilitation and restorative care, Crozer Health will deploy its resources in a cost-effective and community-responsive manner.

Crozer Health comprises four hospitals and a network of outpatient centers. These facilities house a Level 2 trauma center, a regional burn center, three regional cancer centers, a kidney transplant center, Bariatric Surgery Program, First Steps Rehab, and Global Neuroscience Institute unit.

The MA supports patients, providers and the Practice Manager in care delivery, pre-visit, visit and post-visit including but not limited to the following :

Prepare charts for patient visit, scans and files documents as required into EMR : test results, faxes, notes, referrals, etc.

and / or ensures imagining, and other reports are uploaded if needed into EMR prior to the visit date.

Greets patients in a friendly, professional and respectful manner. Escorts patient to examination room; assists patient after exam;

directs patient to lab or reception area using established customer-service standards.

The MA is responsible for communicating with the clinical team and office staff and coordinating the efficient flow of patients and families from the waiting room to vitals area, exam rooms and other ancillary tests.

Effectively notifying physicians, nurses and clinical staff in a timely fashion when patient is ready to be seen.

• Obtains patient vital signs and documents in the EMR, as requested. Documents required information into the patient chart under the direction of the provider.
• Ensures correct patient chart is prepared for provider, including proper heading of progress notes, documentation of patient vitals and chief complaint.

Ensures all prior test results or studies are filed.

• Assists providers as required with examinations and procedures.
• Monitor’s patient’s condition, as directed by physician, during medical / surgical procedures. Immediately reports any change to physician.
• Assists physicians in accordance with Pennsylvania guidelines, with routine prescription refills to the pharmacy as appropriate.
• Addresses patient questions and concerns within the practice guidelines.
• Administers medication under the supervision of a clinical provider.
• At the director of provider, performs venipuncture, collects specimens and sends out labs for analysis, if needed.
• Completes lab and testing requisitions, labels and prepares specimens for processing. Electronically maintains lab data.

Documents patient chart.

Prepares, processes and distributes lab results. Ensures results are received and reviewed by provider and filed in patient chart.

Maintains all necessary log information.

• Notifies patients of all test results as instructed by provider.
• Follows up on Dashboard Care Gaps, as assigned.
• Follows up post-visit per developed standards.

Requirements :

Graduate of an approved Medical Assistant program required.

High School Diploma or equivalency required.

Medical Assistant certification / registration preferred.

Current CPR certification preferred.

Crozer Health is committed to the improved health status of those we serve. Through a seamless, user-friendly continuum of quality health services including primary and health promotion, acute and long-term care, through rehabilitation and restorative care, Crozer Health will deploy its resources in a cost-effective and community-responsive manner.

Crozer Health comprises four hospitals and a network of outpatient centers. These facilities house a Level 2 trauma center, a regional burn center, three regional cancer centers, a kidney transplant center, Bariatric Surgery Program, First Steps Rehab, and Global Neuroscience Institute unit.

The MA supports patients, providers and the Practice Manager in care delivery, pre-visit, visit and post-visit including but not limited to the following :

Prepare charts for patient visit, scans and files documents as required into EMR : test results, faxes, notes, referrals, etc.

and / or ensures imagining, and other reports are uploaded if needed into EMR prior to the visit date.

Greets patients in a friendly, professional and respectful manner. Escorts patient to examination room; assists patient after exam;

directs patient to lab or reception area using established customer-service standards.

The MA is responsible for communicating with the clinical team and office staff and coordinating the efficient flow of patients and families from the waiting room to vitals area, exam rooms and other ancillary tests.

Effectively notifying physicians, nurses and clinical staff in a timely fashion when patient is ready to be seen.

• Obtains patient vital signs and documents in the EMR, as requested. Documents required information into the patient chart under the direction of the provider.
• Ensures correct patient chart is prepared for provider, including proper heading of progress notes, documentation of patient vitals and chief complaint.

Ensures all prior test results or studies are filed.

• Assists providers as required with examinations and procedures.
• Monitor’s patient’s condition, as directed by physician, during medical / surgical procedures. Immediately reports any change to physician.
• Assists physicians in accordance with Pennsylvania guidelines, with routine prescription refills to the pharmacy as appropriate.
• Addresses patient questions and concerns within the practice guidelines.
• Administers medication under the supervision of a clinical provider.
• At the director of provider, performs venipuncture, collects specimens and sends out labs for analysis, if needed.
• Completes lab and testing requisitions, labels and prepares specimens for processing. Electronically maintains lab data.

Documents patient chart.

Prepares, processes and distributes lab results. Ensures results are received and reviewed by provider and filed in patient chart.

Maintains all necessary log information.

• Notifies patients of all test results as instructed by provider.
• Follows up on Dashboard Care Gaps, as assigned.
• Follows up post-visit per developed standards.

Requirements :

Graduate of an approved Medical Assistant program required.

High School Diploma or equivalency required.

Medical Assistant certification / registration preferred.

Current CPR certification preferred.

PI216810403

Job Description

Cardiology Consultants of Philadelphia is a professional medical organization committed to the healing mission of Medicine.

CCP specializes in providing comprehensive cardiology care and currently has over 40 locations throughout the Philadelphia area.

We are currently hiring for a full-time Medical Assistant to work at our Chestnut , PA office.

Please note this role is entitled to a $500 sign-on bonus.

Please note the hours for this role are 7 : 30 - 4 : 00.

Responsibilities

• Work with an assigned physician on a daily basis
• Escort patients to the exam room
• Record medical information, review medications, and obtain vital signs
• Perform stress testing and EKG's
• Follow up on lab results
• Answer phones and assist with check in / out procedures if necessary
• Assist with appointment scheduling.
• Review and prepare the next day's assignments
• Other duties as assigned

Requirements

• Must be a certified or registered Medical Assistant
• Must have at least 2-3 years of experience as a Medical Assistant
• Familiarity with various cardiology related procedures such as : stress tests, managing Coumadin therapy, and Holter monitors are a plus
• Must have the ability to multitask
• Computer knowledge is a must
• Experience with an EMR system is a plus
• Must be well spoken, friendly, and outgoing

Benefits :

Cardiology Consultants of Philadelphia provides medical, vision, dental, 401k, profit sharing, LTD, generous PTO, and paid holiday time.

If you are hired, and assuming your employment is in good standing, you will receive the sign-on bonus. The bonus will be paid to you no later than 30 days following your start date.

In the event that you voluntarily terminate your employment or the Company terminates your employment for cause within 6 months of your date of hire, you will be required to repay the full amount of your sign-on bonus.