Requisition No : 806356

Agency : Department of Health

Working Title : MEDICAL ASSISTANT - 64028166

Position Number : 64028166

Salary : $31,200.00 - $34,320.00

Posting Closing Date : 07 / 08 / 2023

DEPARTMENT OF HEALTH - HILLSBOROUGH

Division of Disease Control Specialty Care Center

Medical Assistant

1105 E. Kennedy Blvd Tampa, FL 33602

Thank you for your interest in career opportunities with the Florida Department of Health in Hillsborough County. If you are looking to establish a successful career in Public Health, you have come to the right place.

Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

Join an amazing company culture that values employee growth and development at the Florida Department of Health. Professional development is highly encouraged and supported within our organization through opportunities for mentorships and educational and skills training.

From the moment you are hired, you can begin to grow as a professional and a leader, through strategic planning, internal committees, and project engagement.

There are also many opportunities for continuing education at no cost to the employee. If you are looking to further your education through a college degree, the Florida Department of Health can help with our tuition reimbursement program.

We offer an inspiring and encouraging atmosphere to support you while you work with us.

The Florida Department of Health (DOH) is responsible for the health and safety of all citizens and visitors to the state.

As a public health agency, the Florida Department of Health must monitor the health status of Floridians, diagnose, and investigate health problems, and mobilize local communities to address health-related issues.

The Florida Department of Health develops policies and plans that support health goals, enforce laws and regulations that protect the health of all residents and visitors, and link people to needed health care services.

The Florida Department of Health also provides specialized assistance to pregnant women, infants, and children with special health care needs, regulates health care practitioners, and provides medical disability determinations.

Title of Position :

This is an entry-level administrative position working in a fast paced, high volume outpatient clinical setting. MA’s are responsible for dealing directly with the public, answering questions over the phone, and entering demographic & medical data into a computer database.

Strong communication skills are required, as this position is required to provide program information, answer client questions, and explain policies.

This position may also be required to schedule / reschedule appointments, and file client records. Applicant should be detail-oriented and be able to multi-task.

Your Specific Responsibilities :

Accurately and within established timeframes registers, client demographic, contact and financial information into the electronic health record (EHR).

Verifies and updates demographic, contact and financial information at each visit to ensure accuracy.

• Verifies appointments and checks clients into EHR, retrieves, files and assembles medical records as necessary, knowledge of service collection and use of service collection tools / documentation.
• Knowledge of financial and billing procedures from all sources (Medicaid, Medicare, managed care plans, Ryan White, etc.

including duties associated with the clinic cashiering position. This knowledge will also include understanding of the locally approved fee schedule and reimbursement knowledge.

When assigned to clinical duties (including specialized clinics) :

Updates EHR as necessary and prepares clients to be sign by provider. Takes vital signs, height and weight and documents adherence questions and updates EHR accordingly.

Informs providers of any known abnormal lab or diagnostic results and informs provider when patients are ready to be seen.

Prepares and maintains exam rooms and ensures appropriate supplies I equipment items are available to ensure clinical service delivery can be provided.

Cleans and / or sterilizes equipment, maintains inventory of supplies, rotates stock, and monitors expiration dates.

High level of expertise related to inputting, processing and retrieving lab orders, results. This also includes expertise in preparing lab orders for patients who receive lab services at designated patient service centers.

Knowledge of medical insurances and contracted labs associated with medical insurance.

• Common duties and expectations for all assigned SCC medical assistants :
• Arrives on time and ready at workstation at assigned time. Informs supervisors of changes in schedule.
• Actively monitors client waiting rooms, exam rooms and clinic flow and updates appropriate staff I clinic managers as necessary.
• Assists in client related phone calls that include but not limited to appointment reminders, and reminders to bring in missing documentation.

Assists in assembling clinic records and condom bags as necessary

Required Knowledge, Skills, and Abilities :

• Ability to establish and maintain effective working relationships with others.
• Understanding written sentences and paragraphs in work related documents.
• Knowing how to find information and identifying essential information.
• Using logic and analysis to identify the strengths and weaknesses of different approaches.
• Communicating effectively with others in writing as indicated by the needs of the audience (orally and written).
• Adjusting actions in relation to others' actions.
• Knowledge of Health Management System.
• Knowledge and skills in basic phlebotomy.
• Ability to use Microsoft 365 applications (Outlook, Excel, Word, PowerPoint, MS Teams).
• Knowledge of OSHA and Safety requirements associated with a lab.
• Skills handling bio-hazardous waste procedures.
• Skills in the use of universal precautions when working in a laboratory setting and / or with other potentially infectious materials (OPIM).
• Ability to perform data entry.

Qualifications : Minimum :

Minimum :

• 1 year of customer service experience
• 1 year of experience in data entry

Preferred :

• Bilingual English / Spanish
• Medical Assistant certification

Florida Department of Health Mission, Vision, and Values :

Mission :

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision :

To be the Healthiest State in the Nation.

Values :

I nnovation : We search for creative solutions and manage resources wisely.

C ollaboration : We use teamwork to achieve common goals & solve problems.

A ccountability : We perform with integrity & respect.

R esponsiveness : We achieve our mission by serving our customers & engaging our partners.

E xcellence : We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work :

Specialty Care Center, 1105 E. Kennedy Blvd, Tampa, FL 33602

The Benefits of Working for the State of Florida :

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including :

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental,

vision, and other supplemental insurance options.

• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com ).
• Flexible Spending Accounts.
• Public Health and Nursing Loan Forgiveness Program
• Tuition waivers for State Universities / Community Colleges.
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com .

Please be advised :

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and / or drug screening and participation in direct deposit. Note : You will be required to provide your Social Security Number (SSN) in order to conduct this background check.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

For more information, please visit the SSS website : http : / / www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.

Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.

E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and / or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-877-562-7287).

Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.

0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and / or expertise.

Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge.

These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

If there are any problems applying online, please call People First Staffing Administration : (877) 562-7287.

Service Center hours are Monday through Friday, 8 : 00 a.m. to 6 : 00 p.m., ET. TTY users, call (866) 221-0268

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735).

Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.

0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.

Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.

Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

JOB TITLE : Medical Assistant

GENERAL SUMMARY OF DUTIES :

The Medical Assistant is responsible for assisting with all functions associated with the front office and as a member of the patient care team.

These duties include scheduling, coordinating patient services, performing check-in procedures, patient preparation, recording vitals and medical history, instrument care and a variety of front office tasks in a clinical setting.

The employee must be an effective communicator in written and verbal communication and have the ability to work effectively with medical staff, authorizations, external agencies and patients.

The Moffitt Cancer Center at Wesley Chapel (MWC) will serve as a comprehensive satellite clinic providing Moffitt expected clinical expertise and extend the reach of our nationally ranked brand in the growing Pasco County area.

The 29k square foot facility will offer the following services :

• Infusion Therapy
• Radiation Oncology
• Medical Oncology
• Surgical Oncology consults
• Research in a patient-centered design where space has been prioritized for patient care.

Located just off Bruce B Downs Boulevard on the campus of our partner, AdventHealth at Wesley Chapel, this location will help grow our referral base and conveniently serve our patients and families in that area.

We are currently looking for a Certified Medical Assistant to join our team.

Position Highlights :

Certified Medical Assistants are essential members of the clinic team. They contribute to the healthcare of patients by assisting with exams and procedures, organizing and managing patient flow, and taking on other responsibilities based on the needs of the department.

The Ideal Candidate

• The ideal candidate will have the following :
• Prior experience a busy outpatient clinic or multi-physician practice as a Medical Assistant.
• Ability to adapt to change while remaining open-minded
• Good communication and interpersonal skills
• A desire to help people
• A desire to work as part of a team

Responsibilities :

• Assist patients with ambulation and / or movement on / off exam table, chairs and / or in and out of wheelchairs utilizing proper body mechanics and safety measures such as, lift equipment.
• After proper patient identification, perform initial patient screening, including vital signs, screening questions, allergy information, and medication history as appropriate.

Notifie appropriate staff of positive screening or abnormal vital signs. Document collected data completely and accurately in medical record including staff notifications.

Load images in preparation for provider visit, as needed. Ensure clinic patient flow is smooth and efficient. Keep patients and clinical team informed of delays.

Communicate effectively to patients, providers, nurses, and other team members.

Assist practitioner in patient procedures / treatments / examinations, including room preparation, patient positioning, supplies, and equipment.

Departs from clinic those patients that do not require nursing intervention. Maintains and uses principles of aseptic techniques and universal precautions when performing clinical duties and tasks.

Maintain the knowledge and skill necessary to provide care or services based on physical, psychosocial, educational, safety, and related criteria appropriate to the age of the patients served in the assigned service area.

Utilizes computerized systems according to departmental needs.

• Provide support to the provider during clinic by assisting with phone calls and faxes.
• Recognize emergency situations and implements emergency procedures. Administers first aid and CPR.

Credentials and Qualifications :

• High School Diploma
• Certification or Registration from one of the following organizations :
• American Association of Medical Assistants (AMAA)
• American Medical Technologists (AMT)
• National Center for Competency Testing (NCCT)
• National Healthcareer Association (NHA)
• National Association for Health Professionals (NAHP)
• BLS Certification
• Experience performing lab draws and EKG testing.

PI215900866

Are you looking for not only a Job but a career? Are you over worked? Are you tired of working weekends missing out on family time, activities or just peace and quiet on Sunday?

At Women's Care our employees only work Monday through Friday no WEEKENDS! Women's Care offers that and so much more. We offer great competitive pay and the availability to grow within our organization.

We believe in team work and loving what we do every day. Women's Care was founded in 1998 by a small group of obstetrics and gynecology physicians in Tampa.

Our organization has grown tremendously through the years by remaining true to its mission of improving the health of our patients every day.

We are looking for individuals to come join and grow within our team and continue to make a difference in Women's Care. Please consider us as your future home.

All are welcome to apply including (New Graduates and MA's that are not certified).

How you'll contribute

• Prepare patients for examination and assists physician during treatment / procedures, examinations and testing of patients.
• Prepare, restock and sterilize examination rooms, procedure rooms, lab area and all other patient care areas per established policies and procedures.
• Record patients' medical history, health maintenance, and reason for visit.
• Measure, record and document vital signs.
• Where applicable, perform phlebotomy, injections and other specimen collection per established policies and procedures as directed by the provider.
• Educate patients by providing information and instructions as directed by the provider; answering questions.
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
• Sterilize medical instruments per established standards and procedures.
• Relay messages from patients and front office staff to providers.
• Represent the office in a professional manner treating all coworkers and customers in a courteous and cooperative manner.

Who you are

• Energetic, cheerful Medical Assistant with more than one year of experience
• High school diploma or equivalent
• Current, nationally recognized Medical Assistant Certification or eligible to obtain national Medical Assistant Certification within the first 90 days of employment.
• Current CPR and / or BLS certification or the ability to attain the certification within 30 days of employment
• Working knowledge of medical terminology
• Demonstrated ability to perform phlebotomy and administer injections, if applicable.
• Demonstrated ability to perform dosage calculations and measurement conversions.
• Demonstrated ability to work in a fast-paced environment in a deadline-oriented manner.
• Strong verbal and written communication skills.
• Ability to use a computer and enter data in electronic medical records application.
• Ability to obtain and maintain BLS certification and MA certification from an approved entity within the first 90 days of employment
• Travel between offices (as needed) to support provider scheduling is required.

Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond.

With 110 locations and over 400 OB / GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.

Women’s Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the With the commitment of our employees, we remain true to our mission of Improving the Health of Women Every Day.

At Women’s Care, we CARE about our patients, and we stand by our values. C ompassion & Empathy : Treating patients like valued friends and family A ccountability : Taking responsibility for our actions and behaviors R espect : Acting respectfully in every interaction E xcellence & Quality : Providing the safest, highest quality of care We are looking to grow our team with equally value-driven professionals who are passionate about using their skills to further our mission.

We value our employees just as we value our patients, and we prioritize advantages like work-life balance, employee engagement, and other incentives to help you be your best.

Now is a great time to join our team!

The Clinical Medical Assistant provides clinical support care to participants. The Medical Assistant also performs administrative and other general duties to support overall clinic functions.

Physical attendance at an InnovAge facility and / or an InnovAge participant home is essential to performing the job duties.

Participant Care 90%

• Pulls charts for participants, performs any necessary documentation in medical records, and performs computer entries to update participant information.
• Assists in prioritizing the scheduling of participants by consulting with medical staff, on a daily basis, to manage the participant flow.
• Takes the vital signs of participants and performs collection of specimens including phlebotomy, finger sticks and pulse ox tests as requested by medical staff.

Reports abnormal findings and changes to Registered Nurse.

• Ensures that all lab specimens are labeled and ready for courier to pick up in a timely manner.
• Prepares participants to be seen in the clinic by assisting them in disrobing and positioning participants in beds, chairs or exam tables.

Ensures that participants are ready to be seen by nurses and physicians in an appropriate state.

• Assists physicians and nurses with minor diagnostic procedures and treatments that they have been trained and competency on, may assist in medical procedures as requested by staff within skill and ability.
• Assists in the preparation and dispensing of medications, inhalers, eye drops, injections etc., to participants, depending on qualifications and site requirements.
• Schedules necessary appointments and lab draws for participants for clinic for internal and external specialist and appointments when requested.
• Educates participants and notifies them of lab results as assigned.
• Participates within the interdisciplinary team in the formulation of Plans of Care for InnovAge PACE program participants, as well as in other interdisciplinary team settings that plan, coordinate and monitor the care of InnovAge PACE program participants.

Administrative 10%

• Maintains exam rooms for necessary supplies, materials and cleanliness. Ensures that exam rooms are always well stocked.
• Maintains inventory of clinic supplies and puts needed supplies on re-order list. Ensures that necessary supplies are always available.
• Performs any necessary filing or clerical duties necessary to complete charting requirements.
• Completes weekly audits as assigned.
• Confirms that lab results are received and contact the lab company as needed for additional information.
• Writes next day’s schedule on the white board and contacts participants / families and / or the facilities to remind them of appointment(s) and to confirm transportation arrangements.
• Additional work functions and duties may be assigned

REQUIRED

• Graduate of an accredited Medical Assistant program
• Knowledge of medical terminology
• Ability to perform phlebotomy functions
• Ability to perform EKG’s
• 1+ year working with the frail and elderly
• High school diploma or GED

PREFERRED

Bi-lingual

FLSA Exemption Status : Non-Exempt

Reports to : Director, Nursing Services

InnovAge Florida PACE Tampa & Orlando are still in process for State and Federal regulatory approval. The job postings for this PACE center are not intended for marketing to potential participants but for employment purposes only.

We would be anticipating a hiring date at the beginning of July to offer a month’s worth of training in advance of the site opening.

The pay offered for the position will take into consideration the candidate’s geographic region, job-related knowledge, skills, experience, and internal equity, among other factors.

InnovAge offers a comprehensive benefits package which includes medical, dental and vision insurance, short and long-term disability, life insurance and add, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company paid holidays.