Job Description

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.

The work we do building families offers stimulation, challenge, and personal reward.

If you're a Medical Assistant / Patient Services Rep looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you.

This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We have an opening for a full-time Medical Assistant / Patient Services Rep to join our new San Diego, CA office. The schedule is Monday - Friday from 7 : 00 am - 4 : 00 pm with occasional weekends and holidays.

The pay range for this position is between $19-$27 / hr.

How You'll Contribute :

We always do whatever it takes, even if it isn’t specifically our job. In general, the Medical Assistant / Patient Services Rep is responsible for :

• High volume of phlebotomy
• Maintain supplies for the blood drawing stations
• Assists with the clinical care of fertility patients
• Ensure lab specimens are sent to proper labs
• Provides patient / couple counseling, procedure teaching, communicates physician orders and instructions
• Provides pre and post op education
• Perform semen washes and sets up for IUIs
• Take vital signs and provide general clinical assistance
• Utilize the computer in entering labs and printing labels
• Establishes a compassionate environment by providing emotional and psychological support to patients and patients’ families
• Works independently to assure the program goals are achieved
• Support and promote excellence in customer service
• Answer incoming phone calls
• Schedule patient appointments
• Collect payments

Skills & Requirements

What You'll Bring :

The skills and education we need are :

• Strong phlebotomy skills
• Cross trained at medical front desk
• High School diploma; Associates degree preferred
• Completion of a formal MA program
• Excellent oral and written communication, interpersonal and customer service skills
• Ability to work autonomously and in a team environment
• Strong attention to detail, demonstrated ability to follow-through, and high degree of comfort with computer applications, accuracy and speed with data entry is required
• Minimum of one year of prior experience in healthcare and familiarity with medical terminology

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer :

• Competitive pay + bonus
• Comprehensive training
• Ability to make an impact in the communities we serve

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally.

Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) guide us daily to work hard and enjoy what we do.

We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To learn more about our company and culture, visit .

Position Summary

This position, under the direct supervision of the Nursing Manager, will be called upon to perform administrative and clerical duties in support of student health center operations as well as a variety of standard medical assistance tasks.

While working to assist medical providers, the employee is under the supervision of a licensed professional.

Medical Assistants perform a variety of medical technical support services within their scope of practice, as defined by the Medical Board of California.

Medical Assistants may perform only those duties authorized by their supervising physician / nurse practitioner who, in compliance with applicable state regulations, must be present in the facility when the Medical Assistant is performing specific procedures.

Work assignments may involve other related activities and may be focused in one or more clinical departments within a student health center and may include any of the duties outlined for Clinical Assistants.

This is a full-time (1.0 time-base), benefits eligible, temporary position scheduled to end on or before June 30, 2024 with the possibility of reappointment.

This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday Friday, 8 : 00 a.

m. to 4 : 30 p.m., but may vary based on operational needs.

This appointment is for an 11 / 12 pay-plan position. The incumbent works 11 months per year and is paid over 12 months, with July as the anticipated off month.

The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University.

• Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success;
• Communications Services; Counseling and Psychological Services; Educational Opportunity Programs and Ethnic Affairs; Financial Aid and Scholarships;
• Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management;
• Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities;

Testing Services Office; Well-being & Health Promotion; Cultural and Identity Centers; and programming related to Inclusive Excellence.

Division of Student Affairs and Campus Diversity

The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals.

We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through :

• Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;
• Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds;
• Enhancing the career and educational pathways of a diverse student body, the faculty and staff; and
• Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically :

The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences.

We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community.

We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.

The Senior Associate Vice President for Student Affairs and Campus Diversity reports to the Vice President for Student Affairs and Campus Diversity.

The Senior Associate Vice President serves as a lead executive officer in the Division. The Senior Associate Vice President is responsible for the direction and coordination of department programs / personnel as designated by the Vice President for the Student Affairs and Campus Diversity.

The incumbent represents the interests of the Division on a day-to-day basis at the sub-Cabinet level and is responsible for the promotion of student development through a program of co-curricular activities and services to students.

The Senior Associate Vice President is also responsible for the quality of the campus social, cultural and educational environment and the student services that enhance the University’s academic programs and the intellectual and personal development of students on the San Diego State University campus.

Student Health Services offers primary medical care and health promotion to students of San Diego State University through a wide range of programs and services.

Care is provided by board certified physicians, certified nurse practitioners and other medical staff including nurses, clinical laboratory scientists, x-ray technologists, medical assistants, and pharmacists.

In addition to the basic medical care, Student Health Services offers health education, orthopedics, osteopathic manipulative treatment and psychiatry.

The mission of SDSU Student Health Services is to provide high-quality, convenient, student- focused medical care in a safe and welcoming environment, actively partnering with our student- patients to help them achieve and maintain healthy lives in support of their personal and academic success.

For more information regarding Student Health Services, click here.

Education and Experience

High school diploma or equivalent or combination of education and experience, which provides the required knowledge and abilities.

While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice.

This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully.

CSU-specific requirements are as follows :

Most common, incumbents are required to possess a certificate of completion from an accredited and approved medical assisting program through the Department of Education or Bureau for Private Postsecondary Education within the Department of Consumer Affairs.

In this case, the supervising CSU physician must verify competencies.

At the discretion of the student health center director, an in-house campus-training program may be developed according to the guidelines established by the Medical Board of California.

In this case, a CSU physician must document and certify in writing that the formal training and clinical practice hours required by the Medical Board of California to perform the duties of a Medical Assistant have been completed successfully.

NOTE : If a Medical Assistant is performing phlebotomy outside the regular scope of practice, appropriate phlebotomy certification may be required by the State of California.

Key Qualifications

• Progressively responsible professional experience with demonstrated evidence of administrative and clinical capability and the talent to carry out the responsibilities of this position.
• Possess computer skills in both practice management and electronic health records as well as e-mail and basic Microsoft Word and Excel.
• Ability to quickly process and match names and numbers.
• Ability to maintain patient confidentiality.
• Ability to independently implement routine clerical procedures and to trace and correct routine clerical recording and processing errors.
• Ability to understand typical office correspondence and to explain and clearly answer questions about routine manuals and procedural statements to students, the public and other employees.

Licenses / Certifications Required

Current AED / CPR certification.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $3,427 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range : $3,060 - $4,919 per month.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement.

For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities.

This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.

The work we do building families offers stimulation, challenge, and personal reward.

If you're a Medical Assistant / Patient Services Rep looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you.

This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We have an opening for a full-time Medical Assistant / Patient Services Rep to join our new San Diego, CA office. The schedule is Monday - Friday from 7 : 00 am - 4 : 00 pm with occasional weekends and holidays.

The pay range for this position is between $19-$27 / hr.

How You'll Contribute :

We always do whatever it takes, even if it isn’t specifically our job. In general, the Medical Assistant / Patient Services Rep is responsible for :

• High volume of phlebotomy
• Maintain supplies for the blood drawing stations
• Assists with the clinical care of fertility patients
• Ensure lab specimens are sent to proper labs
• Provides patient / couple counseling, procedure teaching, communicates physician orders and instructions
• Provides pre and post op education
• Perform semen washes and sets up for IUIs
• Take vital signs and provide general clinical assistance
• Utilize the computer in entering labs and printing labels
• Establishes a compassionate environment by providing emotional and psychological support to patients and patients’ families
• Works independently to assure the program goals are achieved
• Support and promote excellence in customer service
• Answer incoming phone calls
• Schedule patient appointments
• Collect payments

What You'll Bring :

The skills and education we need are :

• Strong phlebotomy skills
• Cross trained at medical front desk
• High School diploma; Associates degree preferred
• Completion of a formal MA program
• Excellent oral and written communication, interpersonal and customer service skills
• Ability to work autonomously and in a team environment
• Strong attention to detail, demonstrated ability to follow-through, and high degree of comfort with computer applications, accuracy and speed with data entry is required
• Minimum of one year of prior experience in healthcare and familiarity with medical terminology

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer :

• Competitive pay + bonus
• Comprehensive training
• Ability to make an impact in the communities we serve

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally.

Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) guide us daily to work hard and enjoy what we do.

We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To learn more about our company and culture, visit here .

How To Get Started :

To have your resume reviewed by someone on our Talent Acquisition team, click on the Apply button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under Share This Job at the top of the screen.

950 Euclid Ave, San Diego, CA 92114, USA Req #6628 Monday, June 26, 2023

Description :

Under direct supervision and within established scope of practice, assists the provider with examinations, treatments, and special procedures of patients as directed by San Ysidro Health policies and procedures in a clinic setting.

Essential Functions :

• Upholds San Ysidro Health’s Policies and Procedures, Core Values and competencies and applicable state, federal and local laws.
• Performs routine patient care functions as prescribed by licensed health care providers following established clinical protocols and policies and procedures within defined scope of education, training and responsibilities.
• Assists assigned physician(s) and / or other health care professional(s).
• Performs routine clerical functions as assigned (i.e. data entry, answering, screening, and directing phone calls as needed and scheduling appointments).
• Completes chart preparation and huddles with Provider to effectively plan for scheduled patients.
• Completes outreach utilizing recall lists and implements standing protocols to address care gaps.
• Interviews patients, measures vital signs, and other pertinent information as required by specific clinic.
• Documents pertinent patient information, procedures and patient responses in patients' EHR, following established SYH guidelines and maintaining patient confidentiality.
• Prepares treatment rooms and patients for examination.
• Applies principles of aseptic technique and infection control as directed by the Infection Control policy and procedures.
• Handles inventories and orders and replenishes medical supplies and materials throughout the day as needed.
• Performs point of care testing, including but not limited to urine tests, pregnancy tests, A1C, and others as directed.
• Assists the physician with therapeutic and diagnostic patient care functions which may require sterile technique, removal or application of dressings, suturing or wound care.
• Performs inhalation treatments, EKG, visual testing, and audiometric testing.
• Prepares and administers immunizations and medications (oral and injections) as directed by physician order and in accordance to SYH policy and procedure.
• Participates and responds, when assigned to clinical emergency codes.
• Autoclave : cleaning, processing, sterilizing and checking of instruments.
• Immunization coordination : oversight and management of clinic’s routine and emergency vaccine plan.

Specific Functions for the Mi Clinica Clinic :

• New Employee Health screening coordination.
• Lab order processing.
• Daily and monthly QA on all clinic equipment.
• Maintain nursing inventory logs.
• Clinic use medication ordering.
• Other related duties as assigned.

Customer Service / Patient-Centered Care

• Practices customer service standards as defined by SYH and specified clinic.
• Anticipates the customer's needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved.
• Promptly responds to alarms and patient requests.
• Facilitates the customer's ability to utilize resources.
• Assures a clean, orderly, and functional work environment.

Team Commitment

• Effective team member who is adaptable, cooperative, and willing to assist others.
• Works collaboratively with others to meet shared objectives.
• Manages difficult or conflict situations constructively and seeks appropriate assistance.
• Takes accountability for own actions.
• Actively participates in departmental professional development activities.
• Adheres to Attendance Policy.

Basic Qualifications :

• High School diploma or GED.
• Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.
• Completion of externship required by Medical Assisting Program.
• Current BLS for Healthcare Provider CPR or CPR / AED for the Professional Rescuer certification (American Heart Association)

Additional Requirements :

• Ability to read, write and comprehend medical information and terminology.
• Ability to effectively present information, both verbal and written.
• Demonstrated ability to use personal computer.
• Demonstrated ability to use wheelchair, EKG, gurney table, vital machine, pulse oximeter, autoclave.

Preferred :

Spanish, Tagalog, or Arabic language.

Working Conditions and Physical Requirements :

• Continuous standing / walking / twisting.
• Occasionally lifts pushes and / or transfers patients.
• Exposed to unpleasant elements (accidents, injuries and illness).
• May be required to work evenings and / or weekends.
• Reliable transportation necessary for traveling to assist with providing coverage as needed throughout all SYH clinic locations.

Description : Position Summary

Position Summary

This position, under the direct supervision of the Nursing Manager, will be called upon to perform administrative and clerical duties in support of student health center operations as well as a variety of standard medical assistance tasks.

While working to assist medical providers, the employee is under the supervision of a licensed professional.

Medical Assistants perform a variety of medical technical support services within their scope of practice, as defined by the Medical Board of California.

Medical Assistants may perform only those duties authorized by their supervising physician / nurse practitioner who, in compliance with applicable state regulations, must be present in the facility when the Medical Assistant is performing specific procedures.

Work assignments may involve other related activities and may be focused in one or more clinical departments within a student health center and may include any of the duties outlined for Clinical Assistants.

This is a full-time ( time-base), benefits eligible, temporary position scheduled to end on or before June 30, 2024 with the possibility of reappointment.

This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday Friday, 8 : 00 to 4 : 30 , but may vary based on operational needs.

This appointment is for an 11 / 12 pay-plan position. The incumbent works 11 months per year and is paid over 12 months, with July as the anticipated off month.

The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University.

• Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success;
• Communications Services; Counseling and Psychological Services; Educational Opportunity Programs and Ethnic Affairs; Financial Aid and Scholarships;
• Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management;
• Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities;

Testing Services Office; Well-being & Health Promotion; Cultural and Identity Centers; and programming related to Inclusive Excellence.

Division of Student Affairs and Campus Diversity

The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals.

We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through :

• Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;
• Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds;
• Enhancing the career and educational pathways of a diverse student body, the faculty and staff; and
• Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically :

The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences.

We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community.

We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.

The Senior Associate Vice President for Student Affairs and Campus Diversity reports to the Vice President for Student Affairs and Campus Diversity.

The Senior Associate Vice President serves as a lead executive officer in the Division. The Senior Associate Vice President is responsible for the direction and coordination of department programs / personnel as designated by the Vice President for the Student Affairs and Campus Diversity.

The incumbent represents the interests of the Division on a day-to-day basis at the sub-Cabinet level and is responsible for the promotion of student development through a program of co-curricular activities and services to students.

The Senior Associate Vice President is also responsible for the quality of the campus social, cultural and educational environment and the student services that enhance the University’s academic programs and the intellectual and personal development of students on the San Diego State University campus.

Student Health Services offers primary medical care and health promotion to students of San Diego State University through a wide range of programs and services.

Care is provided by board certified physicians, certified nurse practitioners and other medical staff including nurses, clinical laboratory scientists, x-ray technologists, medical assistants, and pharmacists.

In addition to the basic medical care, Student Health Services offers health education, orthopedics, osteopathic manipulative treatment and psychiatry.

The mission of SDSU Student Health Services is to provide high-quality, convenient, student- focused medical care in a safe and welcoming environment, actively partnering with our student- patients to help them achieve and maintain healthy lives in support of their personal and academic success.

For more information regarding Student Health Services, .

Education and Experience

High school diploma or equivalent or combination of education and experience, which provides the required knowledge and abilities.

While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice.

This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully.

CSU-specific requirements are as follows :

Most common, incumbents are required to possess a certificate of completion from an accredited and approved medical assisting program through the Department of Education or Bureau for Private Postsecondary Education within the Department of Consumer Affairs.

In this case, the supervising CSU physician must verify competencies.

At the discretion of the student health center director, an in-house campus-training program may be developed according to the guidelines established by the Medical Board of California.

In this case, a CSU physician must document and certify in writing that the formal training and clinical practice hours required by the Medical Board of California to perform the duties of a Medical Assistant have been completed successfully.

NOTE : If a Medical Assistant is performing phlebotomy outside the regular scope of practice, appropriate phlebotomy certification may be required by the State of California.

Key Qualifications

• Progressively responsible professional experience with demonstrated evidence of administrative and clinical capability and the talent to carry out the responsibilities of this position.
• Possess computer skills in both practice management and electronic health records as well as e-mail and basic Microsoft Word and Excel.
• Ability to quickly process and match names and numbers.
• Ability to maintain patient confidentiality.
• Ability to independently implement routine clerical procedures and to trace and correct routine clerical recording and processing errors.
• Ability to understand typical office correspondence and to explain and clearly answer questions about routine manuals and procedural statements to students, the public and other employees.

Licenses / Certifications Required

Current AED / CPR certification.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $3,427 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click .

CSU Classification Salary Range : $3,060 - $4,919 per month.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement.

For more information, click .

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities.

This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.