Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission : facilitating the financial security of millions of U.S. military members and their families.

Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do from how we treat our members to how we treat each other.

Come be a part of what makes us so special!

The Opportunity

We are seeking a dedicated Manager, Claims Operations for Auto Non-Injury. This individual may work from either the San Antonio, TX Home Office, Chesapeake, VA Office, Colorado Springs, CO, Office, the Phoenix, AZ Office or either Tampa, FL Office.

This position is a hybrid work type and will be based in one of the following offices : San Antonio, TX Home Office, Chesapeake, VA Office, Colorado Springs, CO, Office, the Phoenix, AZ Office or either Tampa, FL Office.

Hybrid roles help employees gain the best of both worlds collaborating in-person in the office and working from home when needed to achieve focused results.

The expectation is you will be Onsite at either of the following locations : San Antonio, TX Home Office, Chesapeake, VA Office, Colorado Springs, CO, Office, the Phoenix, AZ Office or either Tampa, FL Office.

You will manage and be accountable for auto and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate, and negotiate the claim.

Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process, and leads organizational process changes.

Drives execution of operational risk management, regulatory compliance training, policies, and procedures.

There are multiple positions available

What you'll do :

Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Inspects and reviews quality of claim files and provide feedback to employees as appropriate.

Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.

Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners

Creates conditions for success removes obstacles, leads and champions change.

Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.

Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.

Handles escalations and makes appropriate decisions based on the policy.

Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert.

Hires, develops, and coaches claims employees for results delivery.

Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement.

What you have :

Bachelor’s degree : OR 4 years of related experience may be substituted in lieu of degree.

6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.

2 years of direct team lead, supervisory or management experience.

Experience using and interpreting data to make decisions.

Demonstrated leadership, initiative, customer service and / or claims handling skills.

Acquisition and maintenance of applicable insurance adjuster license within 6 months’ time in role.

What sets you apart :

Current experience as a Claims Manager

Master’s Degree and / or CPCU designation

3+ years management experience

Experience leading large-scale projects or initiatives

Prior contact center management experience

Prior experience in a process or compliance capacity

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer :

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.

You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

The salary range for this position is : $95,250 - $182,030.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits : At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.

These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Additionally, our career path planning, and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Kforce has a premier client that is looking for a talented and experienced Tax Manager to join their team in San Antonio, TX.

The client offers competitive compensation and benefits during the contract period. Our client offers a hybrid work schedule.The Tax Manager will :

• Coordinate the preparation of all federal and state income tax returns along with other miscellaneous tax filings
• Coordinate the preparation of the quarterly and annual consolidated GAAP federal income tax provisions and GAAP federal income tax work-papers and FAS 109 compliance
• Review of statutory and GAAP tax calculations maintained at the subsidiary level and will monitor tax compliance at the subsidiary level
• Conduct or supervise tax research, tax planning and tax strategy projects, and to assist the VP, Head of Group Tax in developing and implementing tax planning strategies to minimize the Company's global tax liabilities
• Actively work with VP, Head of Group Tax for international tax compliance, international tax research and other foreign tax issues
• Perform Sarbanes Oxley compliance initiatives
• Interact regularly with the Company's independent auditors and outside tax service providers
• Master's degree in Accounting, specializing in Tax from an accredited college / university is required
• 5-7 years or more of working experience in an accounting role required
• Extensive experience with any number of Tax or Accounting software packages is required
• Proven record of working with minimal supervision and willingness to perform a variety of job-related functions including both compliance and research-related tasks
• Ability to read and understand complex technical literature (tax and accounting) and to communicate information with peers and with senior management
• Insurance experience preferred
• Big Four tax experience or insurance company tax experience is preferred

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role.

We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.

This range may be modified in the future.

We offer comprehensive benefits including medical / dental / vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees.

Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note : Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Operations Manager (General Manager)

CAROUSEL PARAGRAPH

• San Antonio, Texas
• Operations - Field
• Full-time
• 34331

Job Description

Overview

What You’ll Do

The Operations Manager supports the Director of Operations in leading their venue in providing best-in-class service with hospitality for our Guests.

The Operations Manager works along side with, trains and coaches Topgolf’s leaders to ensure their teams provide our Guests with the best times of their lives.

The Operations Manager is responsible for helping venue department leaders build strong teams - through effective hiring, scheduling, Associate development and by driving team engagement.

They are responsible for all venue business functions - executing flawless operational activities, upholding processes and standards, maximizing financial performance, building relationships with their community and growing the Topgolf brand.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the

Responsibilities

How You’ll Do It

• Supervise the Department Managers and their teams in providing best-in-class service
• Coach and develop their direct reports and the team
• Drive Associate engagement
• Uphold operating standards and drive Guest and team safety and satisfaction
• Hold leaders accountable for managing venue operations
• Hold departments accountable for budgets and spending
• Forecast and control sales and expenses
• Delegate and follow-up on the completion of tasks
• Demonstrate Topgolf’s Core Values : Fun, One Team, Excellence, Edgy Spirit and Caring
• Interact with Guests to check on the quality of their experience
• Leverage business metrics and trends to drive performance and to maximize profit and revenue
• Cultivate relationships with community leaders and organizations to ensure strong connections

Qualifications

What We’re Looking For

• 15+ years of restaurant, hotel or golf course management experience with at least 5 recent year as an Assistant General Manager or General Manager in a high volume ($5M+ annual revenue) restaurant, hotel, or golf environment
• Multi-unit management experience is desired but not required
• High school diploma or equivalent
• Excellent communication, time management and organization skills
• Ability to work on a team
• Energy and enthusiasm
• A high level of self-awareness, receptivity to change and integrity
• Ability to work in extreme weather conditions for extended periods of time
• Availability to work varied shifts, including evenings, weekends and holidays
• Ability to stand and walk for long periods of time including maneuvering up and down stairs
• Ability to obtain required licenses and certifications for your location

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.

As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Description :

Chicken Salad Chick is looking to hire friendly faces who Spread Joy, Enrich Lives and Serve Others!!

Come join a fabulous team!!! No Late Nights and Closed Every Sunday!! We are looking for the best applicants who are friendly, enthusiastic, and who generally enjoy serving guest.

The Assistant Manager will direct, coordinate, implement & manage the planning, organizing, training and leadership necessary to achieve identified objectives / goals for sales, cost controls, employee hiring / training / retention, Guest service / satisfaction, product quality, and cleanliness / sanitation.

Position is responsible for ensuring adherence & compliance for all standards of operating a CSC location.

Requirements :

Be a key support person for the GM as a Brand Ambassador for Chicken Salad Chick.

Be Understand & adhere / comply to all policies, procedures, standards, specifications, guidelines and training programs.

Ensure that all Guests feel welcome and are given responsive, friendly and courteous service.

Ensure that all products are consistently prepared and served according to CSC standards.

Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.

Control cash and other receipts by adhering to cash handling and reconciliation procedures.

Make employment and termination decisions consistent with GM guidelines / direction.

Operationally fill in where needed to ensure guest service standards and efficient operations.

Continually strive to develop staff in all areas of managerial and professional development.

Prepare all required paperwork, forms, reports in an organized and timely manner.

Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.

Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.

Oversee and ensure that employee performance appraisals are completed on a timely basis.

Schedule labor for anticipated business activity to provide optimal Guest service, product quality and operating standards while maintaining desired cost control goals for labor.

Always adhere to Brand Standards for uniform appearance and personal grooming.

Physical Requirements : (including but not limited to)

• Ability to stand and walk 10 hours / day
• Ability to continuously reach, bend, lift, carry and stoop
• Ability to freely access all areas of the restaurant
• Ability to move or handle items weighing 0-50lbs
• Ability to work varied hours / days to oversee store operations

PI224282108

Join the Golden Chick Team!

We are hiring for Management positions.

At Golden Chick, we have over 50 years of experience in serving an exceptional products to our guests in a fast and friendly environment.

Golden Chick began in 1967 in San Marcos, Texas. We pride ourselves in serving great chicken to hungry guests across Texas and other southern states With 8 Locations in the San Antonio Area.

This is a great opportunity to join our team and grow your career.

Essential requirements for a Management position are :

• Guest Service Focused
• Maintains Positive Interactions with Guests
• Demand for Quality Control
• Able to Multi Task
• Direct Team Members in a Positive Manner
• Control Food and Labor Costs
• Maintain a Clean, Organized and Presentable Facility
• Certification in Texas Food Handlers Managers Certification
• Proficient ability to use MS Word, Excel & Outlook, Office Printers and Scanners
• Ability to Work Lunch and Dinner Shifts
• Must pass a Background check
• Salary position + bonus

We require a minimum of 1 year of previous food service management experience for the Store Manager Position. Please submit your Resume for consideration.

Job Type : Full-time

Required experience : QSR Restaurant Work History : 1 year

Background check required - Please ensure you are able to pass the background check prior to applying.