Manager, Claims Operations
Why USAA?
Let’s do something that really matters.
At USAA, we have an important mission : facilitating the financial security of millions of U.S. military members and their families.
Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do from how we treat our members to how we treat each other.
Come be a part of what makes us so special!
The Opportunity
We are seeking a dedicated Manager, Claims Operations for Auto Non-Injury. This individual may work from either the San Antonio, TX Home Office, Chesapeake, VA Office, Colorado Springs, CO, Office, the Phoenix, AZ Office or either Tampa, FL Office.
This position is a hybrid work type and will be based in one of the following offices : San Antonio, TX Home Office, Chesapeake, VA Office, Colorado Springs, CO, Office, the Phoenix, AZ Office or either Tampa, FL Office.
Hybrid roles help employees gain the best of both worlds collaborating in-person in the office and working from home when needed to achieve focused results.
The expectation is you will be Onsite at either of the following locations : San Antonio, TX Home Office, Chesapeake, VA Office, Colorado Springs, CO, Office, the Phoenix, AZ Office or either Tampa, FL Office.
You will manage and be accountable for auto and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate, and negotiate the claim.
Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process, and leads organizational process changes.
Drives execution of operational risk management, regulatory compliance training, policies, and procedures.
There are multiple positions available
What you'll do :
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Inspects and reviews quality of claim files and provide feedback to employees as appropriate.
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners
Creates conditions for success removes obstacles, leads and champions change.
Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
Handles escalations and makes appropriate decisions based on the policy.
Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert.
Hires, develops, and coaches claims employees for results delivery.
Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement.
What you have :
Bachelor’s degree : OR 4 years of related experience may be substituted in lieu of degree.
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
2 years of direct team lead, supervisory or management experience.
Experience using and interpreting data to make decisions.
Demonstrated leadership, initiative, customer service and / or claims handling skills.
Acquisition and maintenance of applicable insurance adjuster license within 6 months’ time in role.
What sets you apart :
Current experience as a Claims Manager
Master’s Degree and / or CPCU designation
3+ years management experience
Experience leading large-scale projects or initiatives
Prior contact center management experience
Prior experience in a process or compliance capacity
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer :
Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.
You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
The salary range for this position is : $95,250 - $182,030.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits : At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.
These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
Additionally, our career path planning, and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Relocation assistance is not available for this position.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Manager, Claims Operations
Why USAA?
Let’s do something that really matters.
At USAA, we have an important mission : facilitating the financial security of millions of U.S. military members and their families.
Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do from how we treat our members to how we treat each other.
Come be a part of what makes us so special!
The Opportunity
We are seeking a dedicated Manager, Claims Operations for Auto Non-Injury. This individual may work from either the San Antonio, TX Home Office, Chesapeake, VA Office, Colorado Springs, CO, Office, the Phoenix, AZ Office or either Tampa, FL Office.
This position is a hybrid work type and will be based in one of the following offices : San Antonio, TX Home Office, Chesapeake, VA Office, Colorado Springs, CO, Office, the Phoenix, AZ Office or either Tampa, FL Office.
Hybrid roles help employees gain the best of both worlds collaborating in-person in the office and working from home when needed to achieve focused results.
The expectation is you will be Onsite at either of the following locations : San Antonio, TX Home Office, Chesapeake, VA Office, Colorado Springs, CO, Office, the Phoenix, AZ Office or either Tampa, FL Office.
You will manage and be accountable for auto and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate, and negotiate the claim.
Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process, and leads organizational process changes.
Drives execution of operational risk management, regulatory compliance training, policies, and procedures.
There are multiple positions available
What you'll do :
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Inspects and reviews quality of claim files and provide feedback to employees as appropriate.
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners
Creates conditions for success removes obstacles, leads and champions change.
Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
Handles escalations and makes appropriate decisions based on the policy.
Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert.
Hires, develops, and coaches claims employees for results delivery.
Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement.
What you have :
Bachelor’s degree : OR 4 years of related experience may be substituted in lieu of degree.
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
2 years of direct team lead, supervisory or management experience.
Experience using and interpreting data to make decisions.
Demonstrated leadership, initiative, customer service and / or claims handling skills.
Acquisition and maintenance of applicable insurance adjuster license within 6 months’ time in role.
What sets you apart :
Current experience as a Claims Manager
Master’s Degree and / or CPCU designation
3+ years management experience
Experience leading large-scale projects or initiatives
Prior contact center management experience
Prior experience in a process or compliance capacity
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer :
Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.
You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
The salary range for this position is : $95,250 - $182,030.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits : At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.
These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
Additionally, our career path planning, and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Relocation assistance is not available for this position.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Case Manager
Travel Case Management Registered Nurse (RN) - $2, per week in taxable pay and non-taxable stipend amount. Pay rates are subject to confirmation with tax free stipend determined for qualified candidates.
KPG Healthcare is currently seeking an experienced Case Management Registered Nurse for a travel assignment. The ideal candidate will possess an active RN License with 2 or more years of experience.
Requirements for a Travel Case Management Registered Nurse (RN)
- BSN or Associate’s degree
- Active RN License for this state
- 2 or more years of Case Management experience required
- BLS Certification
What KPG Healthcare has to offer :
- week assignment
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- Competitive Compensation Package
- Housing or Housing stipend provided
- Travel and License reimbursement
- Healthcare benefits
- Recruiter available / 7
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Assistant Manager
WE HAVE THE MEATS YOU HAVE THE TALENT
Our company prides itself on offering a fantastic work environment that rewards strong work ethic and provides continued growth opportunities for all of our team members and managers.
We are searching for our next Assistant Manager to join our team who is interested in learning the best practices to help operate a top tier restaurant business.
We ask our Assistant Managers to lead our teams in adhering to brand and company policies, hire and train other team members, help resolve customer complaints, and assist with organizing the team schedule.
Our Assistant Managers work closely with the General Manager to create a positive work environment and deliver operational excellence.
If you have a passion for customer service and work history as a senior staff member or as an Assistant Manager, you are a great fit for this role.
Our unique SHARE Program - Show How And Reward Excellence - provides an added opportunity for additional quarterly incentives.
Join our team to find out what it means to "Be a Cut Above"
Benefits :
- Position pays between $19-$23 per hour
- Advancement opportunities
- Fulltime hours
- Paid time off
- Flexible scheduling
- Free Meals
- Health insurance as well as dental and vision
- Monthly and quarterly incentive programs
- Scholarship opportunities
Requirements :
- Valid driver's license and reliable transportation
- Open availability
- Minimum 1 yrs + experience in Assistant Manager role in retail or restaurant space
- Self-motivated
- Confident and able to lead by example
- Willing to work at any location in the Tucson and surrounding area
- Willing to train at 1 of 3 certified training units
Responsibilities :
- Assistant Managers ensure company policies are followed
- Have an understanding of restaurant financials
- Learn effective cost control measures
- Assist in hiring, training and developing new employees
- Resolve customer issues to their overall satisfaction
- Provide great leadership and direction to all employees
- Ensure product quality and availability
- Ensure Food Safety
- Work closely with the General Manager to lead staff
- Ensure that health, safety, and security rules are followed
- Take disciplinary action when necessary
- Complete tasks assigned by the General Manager accurately and efficiently
- Maintain restaurants standards, including stocking and cleaning
Company Introduction
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual.
Arby's is part of the Inspire Brands family of restaurants.
Manager eCommerce
If you are a current employee, please STOP and apply through the Careers Application in Workday
Job Description Summary : The eCommerce Manager will be responsible for defining the market strategy across the region and ensuring online sales growth and market adoption of eCommerce platform.
Responsible for the online sales development within assigned state(s) for on and off premise customers. Works in conjunction with corporate Marketing and Digital teams to deliver eCommerce sales targets to meet and exceed the company's objectives by performing the following duties. Job Description :
RESPONSIBILITIES
Create online sales growth utilizing eCommerce by defining market level strategy across the region
- Develop and communicate online sales initiatives through the on and off premise sales organizations
- Develop campaigns promoting eCommerce platform in conjunction with corporate Marketing and Digital teams
- Deliver on campaigns and identify feature expansion in alignment with brand management best practices
- Define eCommerce promotions and pricing strategy in collaboration with state leaders
- Provides training to sales teams and develop SME's within each division and each state
- Manage eCommerce sales team to include sales analyst and support roles
- Publish market level and region level eCommerce performance stats for business adoption (sales, sales rep training, etc.)
QUALIFICATIONS
Bachelor's degree from a four-year college or university preferred; 3 years or more years related industry experience or equivalent combination of education and experience.
- Portfolio management experience or related experience working with or for key suppliers, preferred
- Demonstrated ability to analyze data, summarize results, determine best course of action and sell the recommendation, a must
- Prior experience with eCommerce, a plus
- Knowledge of reporting tools such as MicroStrategy, BusinessObjects and others, a plus
Target salary range : $91,000-$168,900 annually. The estimate displayed represents the typical salary range for this position based on experience and other factors.
We are an Equal Opportunity employer.
Enjoy a career with us!
Kitchen Manager
In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night.
This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
You will create legendary experiences for guests and team members through the management of the Heart-of-House (HOH) as the Kitchen Manager.
You will oversee the execution and performance of the HOH and will provide direction and supervision for all HOH team members.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing for our guests and for our team members. And, when that means access to all these benefits well, that's just another day at the office.
- Bonus Program*
- Paid Time Off*
- Free & Discounted Meals
- Continuous Learning
- Advancement Opportunity
- Medical, Dental, and Vision*
- Short-Term and Long-Term Disability*
- 401(k)*
- Inspire Brands Perks Discount Program
- Well-Being Program
- Financial Wellness Program
YOU GOT THIS
- Preferably, you have 2 years of restaurant, bar, or kitchen management experience.
- You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations.
- You have a passion for training and developing your team.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
Subject to availability and certain eligibility requirements.
In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night.
This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
You will create legendary experiences for guests and team members through the management of the Heart-of-House (HOH) as the Kitchen Manager.
You will oversee the execution and performance of the HOH and will provide direction and supervision for all HOH team members.