Our client, an international shipping and container logistics company, needs experienced Operation / Customer Service Coordinators for their Houston offices.

The main responsibility is to provide exceptional customer service by responding to customer inquiries quickly, accurately enter / update data in the system, provide reporting and feedback, communicate effectively with logistics offices and depots internationally, and efficiently manage shipments and other aspects of operations to improve cost effectiveness.

Duties for the role include :

• Coordinating with international logistics offices / depots to meet performance goals, specifically regarding estimates, approvals, and repairs.
• Ensure equipment on location is processed efficiently
• Ensure equipment for scheduled operations is available and in acceptable condition for clients.
• Liaise with offices / depots and customers to schedule inspections.
• Work attentively and pro-actively with clients on any repairs needed for containers.
• Assist with reporting and special projects, implement new processes / procedures, and trainings.
• Provide customer service and support for redelivery requests, returns, off-hire questions, swaps, and general enquiries.
• Coordinate bookings and extensions, create releases, and follow up on expiring bookings.
• Coordinate with the operations and commercial teams on container positioning requirements.
• Secure competitive positioning rates and schedules, and coordinate positioning move bookings and redeliveries.
• Accurately complete necessary paper work for lease creation, positioning workorder, purchase order, and goods receipt.
• Coordinate all positioning moves, start to finish, communicating with appropriate positing manager.

Degree or equivalent work experience in container logistics and shipping, or international shipping. Bilingual in Spanish is strongly preferred.

The ideal candidate will be computer literate (MSO, SAP, etc.), have good written, verbal, and interpersonal communication skills, have product knowledge of containers, and work effectively in a cross-cultural environment.

Brief Description of Sunnova

Sunnova (NYSE : NOVA) is revolutionizing the energy industry as a leading Energy as a Service (EaaS) provider of solar, battery storage, EV charging, and other energy solutions with customers spanning the U.

S. and its territories. Founded in 2012, our goal is to provide homeowners, businesses, and communities with a better energy service at a better price making clean, renewable energy more accessible, reliable, and affordable.

At Sunnova, we believe that our success comes from the diversity and creativity of our people. Our team is made up of forward-thinkers who are passionate about changing the energy industry for the better, and we're looking for like-minded individuals to join us.

We encourage our people to push beyond traditional limits and explore new horizons because only then can we truly transform the world for the better.

If you're excited about being a part of the fastest-growing segment of the energy industry, we want you on our team!

Logistics Coordinator

Sunnova is a different kind of Power Company, offering solar and storage services to homeowners within the United States and its territories through our network of local solar dealers and solar standard community homebuilders.

Our mission is powering energy independence TM and changing the energy industry. At Sunnova, we believe in achieving more by working together;

our diverse workforce allows an inclusive and innovative culture to power our long-term growth. Our people focus on thinking beyond traditional limits and to do that, we need the creativity and energy of every person.

Come be a part of the fastest growing segment of the energy industry!

Sunnova Energy is searching for a Logistics Coordinator responsible for providing clerical and customer support for the Inventory and Logistics in-route and scheduling orders per customer routing guides.

This position also works with the carriers and customers to address customer queries.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Log internal and external customer orders into the ERP system and spreadsheets.
• Create shipping documents in ERP and carriers' system.
• Coordinates pick up appointments with carriers and 3PL warehouses.
• Work closely with freight companies to ensure that orders are processed and shipped correctly.
• Processes claims for damaged / lost shipments timely with carriers.
• Communicates with customer's traffic and routing departments.
• Troubleshoot order fulfillment and delivery issues.
• Coordinates with other departments to resolve purchase order problems.
• Assists in Internal and External Audit requests for information, as necessary.
• Other duties as assigned by the manager.
• Note : This position outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties for the employee.

MINIMUM REQUIREMENTS :

• Associate degree in Supply Chain Management or business related field
• 3+ years' experience in related position
• Prior experience in customer service and / or logistics
• Intermediate MS Excel skills - formatting, formulas, Vlookup, etc.
• Excellent communication skills

Preferred Qualifications :

• Bachelor's degree
• APICS certifications

Additional Knowledge, Skills and Abilities

• Supply Chain Management experience.
• Understanding of logistics and warehousing processes
• Inventory Control / Records Management experience
• Ability to work in a fast-paced environment.

Working Conditions

• Position is at Sunnova HQ office in Houston.
• Hybrid schedule of 3 days a week in an open office and 2 days a week work from home.
• Approximately up to 10-15% estimated travel time per quarter, mostly at the end of the quarter.

Benefits

• Sunnova offers a generous employee reward package that includes :
• Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
• Competitive compensation & annual bonus
• Paid time off, including 10 holidays and Paid Parental Leave
• Cell phone allowance for many roles
• Free access to onsite fitness center in Houston and / or discounted fitness memberships through health provider
• Complimentary garage parking in Houston

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer / pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.

PI219253814

Job Details

Description

Position Summary :

To coordinate and execute activities necessary for domestic and international shipments of products for new-equipment projects and aftermarket / parts orders as required.

To provide logistics support for new bids by owning activities such as reviewing and providing comments on Incoterms and providing budgetary estimates.

To manage the relationships with freight forwarders and shipping companies. To inspect and monitor performance of Logistics vendors and subcontractors.

The individual in this role will become logistics subject matter expert for the organization with knowledge in areas such as Incoterms, international trade matters related to logistics and compliance with US laws and regulations with ability to understand and handle matters related to laws and regulations of other destination / origination countries.

Essential Activities (with or without reasonable accommodation ) :

Coordinate logistic activities with Project Managers and or other internal requestors while working with and directing 3rd party freight forwarders and internal plant shipping staff.

Common locations, but not limited to, Domestic USA, Middle East, Parts of Europe, and Latin America.

• Responsible for reviewing logistics requirements provided by requestors and developing a plan, soliciting competitive bids, selecting a vendor.
• Responsible for reviewing necessary documents such as packing lists and letters of credit. Responsible for developing commercial invoices, coordinate legalization as required.
• Arrange transport of materials, finished projects, and aftermarket parts to customer locations.
• Participate in selection and approval of freight forwarders and other shipping companies.
• Proactively communicate with internal and external stakeholders throughout the process; ensure completion with proper transfer of custody documentation stored on files.
• Develop, maintain, and audit packaging and shipping guidelines by partnering with quality representatives from Cimarron and 3rd party fabricator facilities.
• Develop freight forwarder base, negotiate pricing contracts, monitor performance, and maintain relationships to ensure company continues to receive best overall value.
• Advise proposals, project management and procurement teams on best use of Incoterms in given situations for optimization of freight cost / delivery.

Qualifications

Education and skills :

Associate degree or High School diploma.

Minimum 3-5 years logistics experience.

Minimum 3 years of relevant experience in supplier contract negotiation.

Other Competencies :

Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand, sit and / or walk on a hard surface as well as safely bend, stoop, reach, climb steps.
• Lift to 25 pounds.
• Vision abilities required : close vision, peripheral vision, depth perception, and the ability to adjust focus. Vision to accurately read all related distribution documents and computer monitor screens.
• Travel 10%.

Other Skills / Abilities :

• Excellent communication skills both verbal and written.
• Must be able to multitask and establish priorities.
• Attention to detail and accuracy.
• Experience with Microsoft Office applications.
• Ability to read engineering drawings to gather relevant details such as weights and dimensions, and parts to be shipped loose.

Job Details

Description

ESSENTIAL JOB FUNCTIONS :

• Ability to lift and move heavy products
• Ability to identify deficiencies in tools and equipment
• Must be detail oriented to ensure company procedures
• Ability to work in a demanding and fast-paced environment
• Ability to interact with the public and other employees in a positive manner and promote a cooperative working environment
• Ability to solve problem with minimal redirection

RESPONSIBILITIES :

• Maintain and develop a computerized database tracking the current status, reconditioning and disbursement of equipment.
• Facilitate the shipping of products from one destination to another
• Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay
• Receives products and coordinates delivery
• Prepares loads for shipment
• Takes steps to avoid quality control issues
• Makes sure warehouse capacity is kept at optimal levels
• Manages activities throughout the order fulfillment and transportation cycle to make sure established deadlines are met
• Oversees inventory of goods and vehicles
• Continually reviews freight costs, transportation rates, and / or the prices of raw materials to keep costs down where possible
• Streamlines shipping and transportation processes

MINIMUM QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and / or ability required.

• Minimum High School Diploma or equivalent. Associate's degree preferred but not required
• Experience in logistics management preferred
• Minimum of two (2) year's Warehouse work experience
• Flexibility to work shifts in a 24 / 7 / 365 environment, including weekends, nights, and holidays based on business needs

WHO WE ARE

For over two decades, Hotwire Communications has paved the way in fiber optic telecommunications, offering high-speed internet, cable, phone, and security services to our partners.

As we expand nationwide, we are looking for innovators who are passionate about technology and serving their community. And since our employees care about their work, we make sure we take care of them with :

• Comprehensive Healthcare / Dental / Vision Plans
• 401k Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts
• Employee Referral Bonuses
• Exclusive Entertainment Discounts / Perks

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

POSITION SUMMARY Logistics Engineer will be the liaison between supply chain, operations, engineering, and sales throughout the entire integrated completions job cycle.

The Logistics Engineer utilizes engineering knowledge, operational experience, and skills to ensure proppant, frac chemicals and all other products and materials required for the job are being delivered to the wellsite in a timely manner and in the most cost-effective and safe way possible.

The role is responsible for implementing new technologies and new digital solutions, maintaining excellent communication between NexHub / office and operations while leading strategic cost-savings initiatives.

The role is responsible of maintaining key vendor relationships throughout their day-to-day interactions. The position requires specific domain knowledge related to oil and gas completion operations, sand logistics, sand distribution, and suppliers.

Successful candidates will be part of a team that optimizes the movement of more than 250,000 truckloads a year and over $100,000,000 in spend.

The logistics engineer works with some of the leading technologies in the industry to perform his task such as Shale Apps and other interfaces of AI.

This position will be at the ground level for an industry leading digital transformation that will improve NexTier's already best in class supply chain.

Key Accountabilities Essential Functions

Forecasting Understand relationship between master schedule, customer proposals / procedures, and historical usage patterns to develop continually improving forecasts of supply requirements, at the category level (e.

g. trucking) as well as the individual service mix level (e.g. carrier vs. sand trucking vs. rail)

• Supply Planning Ensure movements of supply to meet demand at the right time, with the right quantities. Laser focus on utilizing available tools & technologies to ensure the right sources have the right quantities available.
• Participate in pad mob / de-mob plans, pre-frac meeting and other internal meetings to ensure job readiness
• Logistics Planning Develops plans for trucking and material deliveries to assure on-time delivery while minimizing total cost of delivered products / services by balancing locations, mode of transportation, suppliers and numbers of deliveries.

Agility to rapidly respond to changing conditions with efficient best in class responses.

• Utilize all real-time job data available at the NexHub and work closely with Digital Operations engineers, Ops Engineers and District Engineers to ensure efficient field operations support
• Utilize new technologies / AI and digital solutions to automate processes and maximize efficiency
• Opportunity Identification Identifies and articulates value add / cost savings opportunities based on total cost of ownership analysis
• Supplier Monitoring - Manages supplier performance using appropriate metrics and process
• Closely monitor daily operations progress and product consumptions and adjust job forecast
• Assist in developing new and more efficient workflows and new machine learning tools for the SC control tower
• Decision Making - Embraces fact-based decision-making processes; naturally seeks to leverage / integrate analysis of quantitative and qualitative factors affecting total cost of ownership
• Train, advise and support new engineers and coordinators
• Perform all other duties as assigned Required Knowledge, Skills, and Abilities Knowledge / Skill / Ability
• Demonstrates excellent written, verbal and presentation skills
• Motivated team player with demonstrated attention to details.
• Maintain a sense of urgency in processing materials.
• Ability to make and gain buy-in from stakeholders through influencing skills.
• Ability to utilize excel and other provided tools to analyze data and make decisions.
• Knowledge of warehouse operations best practices.
• Ability to manage priorities and workflow
• Ability to respond to problems quickly and efficiently
• Ability to work independently and as a member at all organization levels
• Ability to understand all safety requirements and cautions both internal and external
• Ability to effectively communicate with people at all levels and from various backgrounds Language Comprehension Ability to understand and speak English at a level of proficiency allowing employee to issue, receive and respond to both safety and operations-related directions in English Minimum Required Education Bachelor's Degree is required.