Utility Hotel - Pride of America
GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.
We’re continually seeking top talent that are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started.
All candidates must complete an on-line application to be considered.
ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE : NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.
With a combined fleet of 29 ships with approximately 60,000 berths, these brands of NCLH offer itineraries to more than 490 destinations worldwide.
The Company has 8 additional ships scheduled for delivery through 2027, comprising approximately 24,000 berths. The combined brands of Norwegian Cruise Line Holdings currently employ over 31,000 shipboard crew from more than 110 different countries.
As our company adds new destinations, itineraries and ships, there are wonderful opportunities for new crew to join our family!
Are you looking for a fantastic job on the high seas? Apply to live and work on Norwegian Cruise Line M / S Pride of America which has a year-round Hawaiian itinerary! Inaugurated in 2005, the Pride of America is the only large passenger vessel.
To take a 360 virtual tour of the ship, click here :
PLEASE READ PRIOR TO COMPLETING THE APPLICATION
PER UNITED STATES COAST GUARD REGULATIONS, CREW MEMBERS ONBOARD THE PRIDE OF AMERICA MUST BE UNITED STATED CITIZENS OR PERMANENT RESIDENTS RESIDENT ALIENS (GREEN CARD HOLDERS).
FAILURE TO MEET THIS REQUIREMENT WILL AUTOMATICALLY DISQUALIFY YOU FOR EMPLOYMENT CONSIDERATION ONBOARD THE PRIDE OF AMERICA.
POSITION SUMMARY / ESSENTIAL FUNCTIONS
The Utility Hotel maintains the cleanliness and orderliness of all public, crew and surrounding areas.
- Carries out the following assignments :
- Shampoos and vacuums carpets and furniture as needed.
- Cleans, strips, waxes all hard floors as required.
- Washes windows, walls and ceilings as needed.
- Empties liter bins and ash urns constantly and keeps areas clean at all times.
- Services restrooms and maintains cleanliness and orderliness.
- Polishes brass, handrails and fixtures as needed.
- Dusts assigned work areas daily.
- Cleans glass doors daily.
- Responsible to keep all guest public areas clean and vacuumed as well as all staircases, hallways, elevators.
- Cleans and maintains : Spa, Fitness Center.
- Responsible for all crew public areas, including crew messes, crew bar, crew laundry, crew relaxation areas, corridors, staircases and landings.
- Fogs, sanitizes, (using bio-globes machine) AGE rooms, smoking rooms, casino, cigar bars, and areas which have an odor, on a regular basis.
- Offers all possible assistance to guests.
- Familiar with the use of cleaning equipment and maintains the cleaning equipment in good working order.
- Keeps chemical and cleaning lockers clean and orderly.
- Reports any loss or damage of linen, furniture, fixtures or equipment.
- Assists with cocktail parties, stateroom deliveries, and other work related duties in the Housekeeping Department assigned by the Supervisor.
- Provides guest requests in the absence of the room steward / ess. This includes make up and turn down service.
- Responsible for the collection and deliveries of guest luggage to / from respective decks.
- Provides assistance to stateroom stewards during turn around day by stripping bed and pillows, removing linen, towels, chinaware, glassware, and garbage from the rooms.
Additionally, collecting and removing the bags of soiled linens and towels. Sanitizes the ice bucket, lid, coffee carafe, and coffee filter basket for assigned stateroom sections.
Vacuums staterooms and guest corridors.
- Assists on Turnaround Day with wheelchair assistance when necessary.
- Attends daily briefings before and after the shift.
- Secures lockers and signs-in and out on time sheets.
- Assumes other duties assigned by the Head Cleaner and Head Steward.
- Maintains the standards recommended by USPH, SEMS, Waypoint and NCL Hotel Operations.
- Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
- Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his / her position.
QUALIFICATIONS / REQUIREMENTS
- Minimum of six months experience performing hotel-related duties is preferred.
- Advanced level of English verbal and writing skills is required.
EDUCATION
High School Diploma or GED or foreign equivalent is required.
REQUIRED ATTRIBUTES
- Eager to Work and Gain Experience
- Passionate about hospitality and customer service driven
- Must have a professional appearance and good hygiene
- Respect for all co-workers and guests
- Able to work 7 days a week
- Ability to live in close quarters, share limited space with other cabin-mates
- You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard Merchant Mariner Credential (MMC) as well as a Transportation Workers Identification Credential (TWIC).
In order to qualify for an MMC you must : Be at least 18 years of age Be a US Citizen or Permanent Resident Alien Pass Physical Exam / Drug Screen Have a Reasonably Clear Background
The U.S. Coast Guard (USCG) requires all crew members employed with NCL America aboard the Pride of America to hold a Merchant Mariner Credential (MMC).
In order to qualify for a MMC, applicants must demonstrate specific physical abilities necessary to perform shipboard duties per USCG guidelines (COMPDTPUB 16700.
4 NVIC 04-8). Shall have a Body Mass Index (BMI) of 40.0 or less. Blood Pressure as per USCG a maximum 160 / 100.
NORWEGIAN CRUISE LINE :
With 18 world class vessels, including the newest, Norwegian Prima, Norwegian Cruise Line has one of the most nimble and contemporary fleets in the industry.
Fourteen ships are divided among five different classes, including the Sun, Dawn, Jewel, Breakaway and Breakaway Plus Class.
Norwegian Epic, Pride of America and Norwegian Spirit are in their own classes, adding to the brand's variety of vessels.
Following the Breakaway Plus Class, the most innovative and successful class in the Company's history, Norwegian Cruise Line announced in 2017 the next generation class of ships with Prima Class.
The Company welcomes 6 ships from 2022 to 2027. The new class will build upon the brand's legacy of freedom and flexibility found across its fleet and feature a host of cutting-edge designs that will further elevate its already award winning guest experience.
OCEANIA CRUISES :
Oceania Cruises is the World's Leading Culinary - and Destination-Focused Cruise Line. The Finest Cuisine at Sea®, Destination Specialists and Small & Luxurious Ships are the pillars that define Oceania Cruises' five-star product, positioning the line as the cruise company of choice for travelers seeking a truly refined and casually elegant travel experience.
Featuring a fleet of small, luxurious ships, Oceania Cruises offers a vacation experience renowned for its gourmet culinary program inspired by Master Chef Jacques Pepin and its array of destination-rich itineraries spanning the globe.
Seasoned world travelers are drawn to Oceania Cruises' diverse voyages, which call on more than 400 ports across Europe, Asia, Africa, Australia, New Zealand, the South Pacific and the Americas.
Oceania Cruises will welcome the stunning new Vista in summer 2023.
REGENT SEVEN SEAS CRUISES :
Regent Seven Seas Cruises is the leading luxury cruise line, delivering An Unrivaled Experience® for over 25 years. Carrying no more than 750 guests, the line's spacious and stylish ships - Seven Seas Explorer®, Seven Seas Mariner®, Seven Seas Navigator®, Seven Seas Splendor® and Seven Seas Voyager® - form the World's Most Luxurious Fleet and explore more than 450 immersive destinations globally.
Offering Unrivaled Space at Sea™, guest enjoy sumptuous all-suite accommodations, nearly all with private balconies, which are among the largest at sea, as well as highly personalized service throughout lavish public areas and expansive outdoor spaces.
The Team at Regent Seven Seas Cruises is currently preparing for the debut of Seven Seas Grandeur® in summer 2023.
Related Jobs
Utility Hotel - Pride of America
GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.
We’re continually seeking top talent that are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started.
All candidates must complete an on-line application to be considered.
ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE : NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.
With a combined fleet of 29 ships with approximately 60,000 berths, these brands of NCLH offer itineraries to more than 490 destinations worldwide.
The Company has 8 additional ships scheduled for delivery through 2027, comprising approximately 24,000 berths. The combined brands of Norwegian Cruise Line Holdings currently employ over 31,000 shipboard crew from more than 110 different countries.
As our company adds new destinations, itineraries and ships, there are wonderful opportunities for new crew to join our family!
Are you looking for a fantastic job on the high seas? Apply to live and work on Norwegian Cruise Line M / S Pride of America which has a year-round Hawaiian itinerary! Inaugurated in 2005, the Pride of America is the only large passenger vessel.
To take a 360 virtual tour of the ship, click here :
PLEASE READ PRIOR TO COMPLETING THE APPLICATION
PER UNITED STATES COAST GUARD REGULATIONS, CREW MEMBERS ONBOARD THE PRIDE OF AMERICA MUST BE UNITED STATED CITIZENS OR PERMANENT RESIDENTS RESIDENT ALIENS (GREEN CARD HOLDERS).
FAILURE TO MEET THIS REQUIREMENT WILL AUTOMATICALLY DISQUALIFY YOU FOR EMPLOYMENT CONSIDERATION ONBOARD THE PRIDE OF AMERICA.
POSITION SUMMARY / ESSENTIAL FUNCTIONS
The Utility Hotel maintains the cleanliness and orderliness of all public, crew and surrounding areas.
- Carries out the following assignments :
- Shampoos and vacuums carpets and furniture as needed.
- Cleans, strips, waxes all hard floors as required.
- Washes windows, walls and ceilings as needed.
- Empties liter bins and ash urns constantly and keeps areas clean at all times.
- Services restrooms and maintains cleanliness and orderliness.
- Polishes brass, handrails and fixtures as needed.
- Dusts assigned work areas daily.
- Cleans glass doors daily.
- Responsible to keep all guest public areas clean and vacuumed as well as all staircases, hallways, elevators.
- Cleans and maintains : Spa, Fitness Center.
- Responsible for all crew public areas, including crew messes, crew bar, crew laundry, crew relaxation areas, corridors, staircases and landings.
- Fogs, sanitizes, (using bio-globes machine) AGE rooms, smoking rooms, casino, cigar bars, and areas which have an odor, on a regular basis.
- Offers all possible assistance to guests.
- Familiar with the use of cleaning equipment and maintains the cleaning equipment in good working order.
- Keeps chemical and cleaning lockers clean and orderly.
- Reports any loss or damage of linen, furniture, fixtures or equipment.
- Assists with cocktail parties, stateroom deliveries, and other work related duties in the Housekeeping Department assigned by the Supervisor.
- Provides guest requests in the absence of the room steward / ess. This includes make up and turn down service.
- Responsible for the collection and deliveries of guest luggage to / from respective decks.
- Provides assistance to stateroom stewards during turn around day by stripping bed and pillows, removing linen, towels, chinaware, glassware, and garbage from the rooms.
Additionally, collecting and removing the bags of soiled linens and towels. Sanitizes the ice bucket, lid, coffee carafe, and coffee filter basket for assigned stateroom sections.
Vacuums staterooms and guest corridors.
- Assists on Turnaround Day with wheelchair assistance when necessary.
- Attends daily briefings before and after the shift.
- Secures lockers and signs-in and out on time sheets.
- Assumes other duties assigned by the Head Cleaner and Head Steward.
- Maintains the standards recommended by USPH, SEMS, Waypoint and NCL Hotel Operations.
- Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
- Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his / her position.
QUALIFICATIONS / REQUIREMENTS
- Minimum of six months experience performing hotel-related duties is preferred.
- Advanced level of English verbal and writing skills is required.
EDUCATION
High School Diploma or GED or foreign equivalent is required.
REQUIRED ATTRIBUTES
- Eager to Work and Gain Experience
- Passionate about hospitality and customer service driven
- Must have a professional appearance and good hygiene
- Respect for all co-workers and guests
- Able to work 7 days a week
- Ability to live in close quarters, share limited space with other cabin-mates
- You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard Merchant Mariner Credential (MMC) as well as a Transportation Workers Identification Credential (TWIC).
In order to qualify for an MMC you must : Be at least 18 years of age Be a US Citizen or Permanent Resident Alien Pass Physical Exam / Drug Screen Have a Reasonably Clear Background
The U.S. Coast Guard (USCG) requires all crew members employed with NCL America aboard the Pride of America to hold a Merchant Mariner Credential (MMC).
In order to qualify for a MMC, applicants must demonstrate specific physical abilities necessary to perform shipboard duties per USCG guidelines (COMPDTPUB 16700.
4 NVIC 04-8). Shall have a Body Mass Index (BMI) of 40.0 or less. Blood Pressure as per USCG a maximum 160 / 100.
NORWEGIAN CRUISE LINE :
With 18 world class vessels, including the newest, Norwegian Prima, Norwegian Cruise Line has one of the most nimble and contemporary fleets in the industry.
Fourteen ships are divided among five different classes, including the Sun, Dawn, Jewel, Breakaway and Breakaway Plus Class.
Norwegian Epic, Pride of America and Norwegian Spirit are in their own classes, adding to the brand's variety of vessels.
Following the Breakaway Plus Class, the most innovative and successful class in the Company's history, Norwegian Cruise Line announced in 2017 the next generation class of ships with Prima Class.
The Company welcomes 6 ships from 2022 to 2027. The new class will build upon the brand's legacy of freedom and flexibility found across its fleet and feature a host of cutting-edge designs that will further elevate its already award winning guest experience.
OCEANIA CRUISES :
Oceania Cruises is the World's Leading Culinary - and Destination-Focused Cruise Line. The Finest Cuisine at Sea®, Destination Specialists and Small & Luxurious Ships are the pillars that define Oceania Cruises' five-star product, positioning the line as the cruise company of choice for travelers seeking a truly refined and casually elegant travel experience.
Featuring a fleet of small, luxurious ships, Oceania Cruises offers a vacation experience renowned for its gourmet culinary program inspired by Master Chef Jacques Pepin and its array of destination-rich itineraries spanning the globe.
Seasoned world travelers are drawn to Oceania Cruises' diverse voyages, which call on more than 400 ports across Europe, Asia, Africa, Australia, New Zealand, the South Pacific and the Americas.
Oceania Cruises will welcome the stunning new Vista in summer 2023.
REGENT SEVEN SEAS CRUISES :
Regent Seven Seas Cruises is the leading luxury cruise line, delivering An Unrivaled Experience® for over 25 years. Carrying no more than 750 guests, the line's spacious and stylish ships - Seven Seas Explorer®, Seven Seas Mariner®, Seven Seas Navigator®, Seven Seas Splendor® and Seven Seas Voyager® - form the World's Most Luxurious Fleet and explore more than 450 immersive destinations globally.
Offering Unrivaled Space at Sea™, guest enjoy sumptuous all-suite accommodations, nearly all with private balconies, which are among the largest at sea, as well as highly personalized service throughout lavish public areas and expansive outdoor spaces.
The Team at Regent Seven Seas Cruises is currently preparing for the debut of Seven Seas Grandeur® in summer 2023.
Hotel Houseperson- Housekeeping
Summary
The Housekeeping Houseperson is responsible for maintaining the cleanliness of the hotel. This person must have good communication skills as well as the ability to lift, pull and push a moderate weight.
This is a fast-paced position.
Benefits include :
- Complimentary & Discounted Hotel Rooms
- Flexible Schedules
- Paid Time Off (PTO)
- Competitive Pay
- 401(k) Match
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Free Annual VIA Bus Pass / Discounted Parking
- Free Meals Provided
- Opportunities for Career Growth
Hotel Room Attendant (Housekeeping)
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Hotel Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. Previous cleaning experience as well as the ability to communicate to guests preferred.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment;
if you are ready for this challenge, then we are ready for you.
Qualifications
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal and written communication skills
- Ability to lift, pull, and push a moderate weight
- Must be available to work weekends and holidays
Hotel Front Desk Night Auditor
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.
We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities :
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Ensure all guests feel they are having an exceptional experience at the property
Qualifications :
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Great communications. and excellent customer service skills are required
- Requires a flexible schedule that allows for overnight shift hours
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Some college is preferred but a high school diploma or equivalent is required
About Company
Our hotel is 10 minutes from San Antonio International Airport via free shuttle. We're within a mile of local shops, dining, and entertainment venues.
Highway 281 puts us 12 miles north of downtown San Antonio, passing by the San Antonio Zoo, DoSeum, and Botanical Garden along the way.
Hotel Host (Guest Service Agent)
Summary
Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.
The Hotel Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.
This position is responsible for the complete guest experience; to include the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms.
Previous guest service experience as well as the ability to communicate well with guests required. The Hyatt Place Experience.
Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests.
Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire.
Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience.
And you are the key to bringing it to life. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment;
if you are ready for this challenge, then we are ready for you. Discover how perfectly a hotel can fit your lifestyle. Hyatt Place.
It's so you. Visit to view other hotel job opportunities at Hyatt.
Qualifications
- Customer service experience is required, preferably in a hotel or related field
- Must have schedule flexibility for both AM / PM shifts, weekends and holidays
- Requires strong command of the English language to include speaking, reading and writing
- Ability to learn quickly and work in fast paced position with guest interaction
- Must be able to multi-task
- Must be 18 years or older
- A true desire to satisfy the needs of others in a fast paced environment
- High school diploma or equivalent required
- Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
- Must possess basic computer skills, i.e. Word, Excel, etc.