Utility Hotel - Pride of America
GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.
We’re continually seeking top talent that are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started.
All candidates must complete an on-line application to be considered.
ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE : NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.
With a combined fleet of 29 ships with approximately 60,000 berths, these brands of NCLH offer itineraries to more than 490 destinations worldwide.
The Company has 8 additional ships scheduled for delivery through 2027, comprising approximately 24,000 berths. The combined brands of Norwegian Cruise Line Holdings currently employ over 31,000 shipboard crew from more than 110 different countries.
As our company adds new destinations, itineraries and ships, there are wonderful opportunities for new crew to join our family!
Are you looking for a fantastic job on the high seas? Apply to live and work on Norwegian Cruise Line M / S Pride of America which has a year-round Hawaiian itinerary! Inaugurated in 2005, the Pride of America is the only large passenger vessel.
To take a 360 virtual tour of the ship, click here :
PLEASE READ PRIOR TO COMPLETING THE APPLICATION
PER UNITED STATES COAST GUARD REGULATIONS, CREW MEMBERS ONBOARD THE PRIDE OF AMERICA MUST BE UNITED STATED CITIZENS OR PERMANENT RESIDENTS RESIDENT ALIENS (GREEN CARD HOLDERS).
FAILURE TO MEET THIS REQUIREMENT WILL AUTOMATICALLY DISQUALIFY YOU FOR EMPLOYMENT CONSIDERATION ONBOARD THE PRIDE OF AMERICA.
POSITION SUMMARY / ESSENTIAL FUNCTIONS
The Utility Hotel maintains the cleanliness and orderliness of all public, crew and surrounding areas.
- Carries out the following assignments :
- Shampoos and vacuums carpets and furniture as needed.
- Cleans, strips, waxes all hard floors as required.
- Washes windows, walls and ceilings as needed.
- Empties liter bins and ash urns constantly and keeps areas clean at all times.
- Services restrooms and maintains cleanliness and orderliness.
- Polishes brass, handrails and fixtures as needed.
- Dusts assigned work areas daily.
- Cleans glass doors daily.
- Responsible to keep all guest public areas clean and vacuumed as well as all staircases, hallways, elevators.
- Cleans and maintains : Spa, Fitness Center.
- Responsible for all crew public areas, including crew messes, crew bar, crew laundry, crew relaxation areas, corridors, staircases and landings.
- Fogs, sanitizes, (using bio-globes machine) AGE rooms, smoking rooms, casino, cigar bars, and areas which have an odor, on a regular basis.
- Offers all possible assistance to guests.
- Familiar with the use of cleaning equipment and maintains the cleaning equipment in good working order.
- Keeps chemical and cleaning lockers clean and orderly.
- Reports any loss or damage of linen, furniture, fixtures or equipment.
- Assists with cocktail parties, stateroom deliveries, and other work related duties in the Housekeeping Department assigned by the Supervisor.
- Provides guest requests in the absence of the room steward / ess. This includes make up and turn down service.
- Responsible for the collection and deliveries of guest luggage to / from respective decks.
- Provides assistance to stateroom stewards during turn around day by stripping bed and pillows, removing linen, towels, chinaware, glassware, and garbage from the rooms.
Additionally, collecting and removing the bags of soiled linens and towels. Sanitizes the ice bucket, lid, coffee carafe, and coffee filter basket for assigned stateroom sections.
Vacuums staterooms and guest corridors.
- Assists on Turnaround Day with wheelchair assistance when necessary.
- Attends daily briefings before and after the shift.
- Secures lockers and signs-in and out on time sheets.
- Assumes other duties assigned by the Head Cleaner and Head Steward.
- Maintains the standards recommended by USPH, SEMS, Waypoint and NCL Hotel Operations.
- Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
- Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his / her position.
QUALIFICATIONS / REQUIREMENTS
- Minimum of six months experience performing hotel-related duties is preferred.
- Advanced level of English verbal and writing skills is required.
EDUCATION
High School Diploma or GED or foreign equivalent is required.
REQUIRED ATTRIBUTES
- Eager to Work and Gain Experience
- Passionate about hospitality and customer service driven
- Must have a professional appearance and good hygiene
- Respect for all co-workers and guests
- Able to work 7 days a week
- Ability to live in close quarters, share limited space with other cabin-mates
- You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard Merchant Mariner Credential (MMC) as well as a Transportation Workers Identification Credential (TWIC).
In order to qualify for an MMC you must : Be at least 18 years of age Be a US Citizen or Permanent Resident Alien Pass Physical Exam / Drug Screen Have a Reasonably Clear Background
The U.S. Coast Guard (USCG) requires all crew members employed with NCL America aboard the Pride of America to hold a Merchant Mariner Credential (MMC).
In order to qualify for a MMC, applicants must demonstrate specific physical abilities necessary to perform shipboard duties per USCG guidelines (COMPDTPUB 16700.
4 NVIC 04-8). Shall have a Body Mass Index (BMI) of 40.0 or less. Blood Pressure as per USCG a maximum 160 / 100.
NORWEGIAN CRUISE LINE :
With 18 world class vessels, including the newest, Norwegian Prima, Norwegian Cruise Line has one of the most nimble and contemporary fleets in the industry.
Fourteen ships are divided among five different classes, including the Sun, Dawn, Jewel, Breakaway and Breakaway Plus Class.
Norwegian Epic, Pride of America and Norwegian Spirit are in their own classes, adding to the brand's variety of vessels.
Following the Breakaway Plus Class, the most innovative and successful class in the Company's history, Norwegian Cruise Line announced in 2017 the next generation class of ships with Prima Class.
The Company welcomes 6 ships from 2022 to 2027. The new class will build upon the brand's legacy of freedom and flexibility found across its fleet and feature a host of cutting-edge designs that will further elevate its already award winning guest experience.
OCEANIA CRUISES :
Oceania Cruises is the World's Leading Culinary - and Destination-Focused Cruise Line. The Finest Cuisine at Sea®, Destination Specialists and Small & Luxurious Ships are the pillars that define Oceania Cruises' five-star product, positioning the line as the cruise company of choice for travelers seeking a truly refined and casually elegant travel experience.
Featuring a fleet of small, luxurious ships, Oceania Cruises offers a vacation experience renowned for its gourmet culinary program inspired by Master Chef Jacques Pepin and its array of destination-rich itineraries spanning the globe.
Seasoned world travelers are drawn to Oceania Cruises' diverse voyages, which call on more than 400 ports across Europe, Asia, Africa, Australia, New Zealand, the South Pacific and the Americas.
Oceania Cruises will welcome the stunning new Vista in summer 2023.
REGENT SEVEN SEAS CRUISES :
Regent Seven Seas Cruises is the leading luxury cruise line, delivering An Unrivaled Experience® for over 25 years. Carrying no more than 750 guests, the line's spacious and stylish ships - Seven Seas Explorer®, Seven Seas Mariner®, Seven Seas Navigator®, Seven Seas Splendor® and Seven Seas Voyager® - form the World's Most Luxurious Fleet and explore more than 450 immersive destinations globally.
Offering Unrivaled Space at Sea™, guest enjoy sumptuous all-suite accommodations, nearly all with private balconies, which are among the largest at sea, as well as highly personalized service throughout lavish public areas and expansive outdoor spaces.
The Team at Regent Seven Seas Cruises is currently preparing for the debut of Seven Seas Grandeur® in summer 2023.
Related Jobs
Utility Hotel - Pride of America
GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.
We’re continually seeking top talent that are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started.
All candidates must complete an on-line application to be considered.
ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE : NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.
With a combined fleet of 29 ships with approximately 60,000 berths, these brands of NCLH offer itineraries to more than 490 destinations worldwide.
The Company has 8 additional ships scheduled for delivery through 2027, comprising approximately 24,000 berths. The combined brands of Norwegian Cruise Line Holdings currently employ over 31,000 shipboard crew from more than 110 different countries.
As our company adds new destinations, itineraries and ships, there are wonderful opportunities for new crew to join our family!
Are you looking for a fantastic job on the high seas? Apply to live and work on Norwegian Cruise Line M / S Pride of America which has a year-round Hawaiian itinerary! Inaugurated in 2005, the Pride of America is the only large passenger vessel.
To take a 360 virtual tour of the ship, click here :
PLEASE READ PRIOR TO COMPLETING THE APPLICATION
PER UNITED STATES COAST GUARD REGULATIONS, CREW MEMBERS ONBOARD THE PRIDE OF AMERICA MUST BE UNITED STATED CITIZENS OR PERMANENT RESIDENTS RESIDENT ALIENS (GREEN CARD HOLDERS).
FAILURE TO MEET THIS REQUIREMENT WILL AUTOMATICALLY DISQUALIFY YOU FOR EMPLOYMENT CONSIDERATION ONBOARD THE PRIDE OF AMERICA.
POSITION SUMMARY / ESSENTIAL FUNCTIONS
The Utility Hotel maintains the cleanliness and orderliness of all public, crew and surrounding areas.
- Carries out the following assignments :
- Shampoos and vacuums carpets and furniture as needed.
- Cleans, strips, waxes all hard floors as required.
- Washes windows, walls and ceilings as needed.
- Empties liter bins and ash urns constantly and keeps areas clean at all times.
- Services restrooms and maintains cleanliness and orderliness.
- Polishes brass, handrails and fixtures as needed.
- Dusts assigned work areas daily.
- Cleans glass doors daily.
- Responsible to keep all guest public areas clean and vacuumed as well as all staircases, hallways, elevators.
- Cleans and maintains : Spa, Fitness Center.
- Responsible for all crew public areas, including crew messes, crew bar, crew laundry, crew relaxation areas, corridors, staircases and landings.
- Fogs, sanitizes, (using bio-globes machine) AGE rooms, smoking rooms, casino, cigar bars, and areas which have an odor, on a regular basis.
- Offers all possible assistance to guests.
- Familiar with the use of cleaning equipment and maintains the cleaning equipment in good working order.
- Keeps chemical and cleaning lockers clean and orderly.
- Reports any loss or damage of linen, furniture, fixtures or equipment.
- Assists with cocktail parties, stateroom deliveries, and other work related duties in the Housekeeping Department assigned by the Supervisor.
- Provides guest requests in the absence of the room steward / ess. This includes make up and turn down service.
- Responsible for the collection and deliveries of guest luggage to / from respective decks.
- Provides assistance to stateroom stewards during turn around day by stripping bed and pillows, removing linen, towels, chinaware, glassware, and garbage from the rooms.
Additionally, collecting and removing the bags of soiled linens and towels. Sanitizes the ice bucket, lid, coffee carafe, and coffee filter basket for assigned stateroom sections.
Vacuums staterooms and guest corridors.
- Assists on Turnaround Day with wheelchair assistance when necessary.
- Attends daily briefings before and after the shift.
- Secures lockers and signs-in and out on time sheets.
- Assumes other duties assigned by the Head Cleaner and Head Steward.
- Maintains the standards recommended by USPH, SEMS, Waypoint and NCL Hotel Operations.
- Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
- Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his / her position.
QUALIFICATIONS / REQUIREMENTS
- Minimum of six months experience performing hotel-related duties is preferred.
- Advanced level of English verbal and writing skills is required.
EDUCATION
High School Diploma or GED or foreign equivalent is required.
REQUIRED ATTRIBUTES
- Eager to Work and Gain Experience
- Passionate about hospitality and customer service driven
- Must have a professional appearance and good hygiene
- Respect for all co-workers and guests
- Able to work 7 days a week
- Ability to live in close quarters, share limited space with other cabin-mates
- You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard Merchant Mariner Credential (MMC) as well as a Transportation Workers Identification Credential (TWIC).
In order to qualify for an MMC you must : Be at least 18 years of age Be a US Citizen or Permanent Resident Alien Pass Physical Exam / Drug Screen Have a Reasonably Clear Background
The U.S. Coast Guard (USCG) requires all crew members employed with NCL America aboard the Pride of America to hold a Merchant Mariner Credential (MMC).
In order to qualify for a MMC, applicants must demonstrate specific physical abilities necessary to perform shipboard duties per USCG guidelines (COMPDTPUB 16700.
4 NVIC 04-8). Shall have a Body Mass Index (BMI) of 40.0 or less. Blood Pressure as per USCG a maximum 160 / 100.
NORWEGIAN CRUISE LINE :
With 18 world class vessels, including the newest, Norwegian Prima, Norwegian Cruise Line has one of the most nimble and contemporary fleets in the industry.
Fourteen ships are divided among five different classes, including the Sun, Dawn, Jewel, Breakaway and Breakaway Plus Class.
Norwegian Epic, Pride of America and Norwegian Spirit are in their own classes, adding to the brand's variety of vessels.
Following the Breakaway Plus Class, the most innovative and successful class in the Company's history, Norwegian Cruise Line announced in 2017 the next generation class of ships with Prima Class.
The Company welcomes 6 ships from 2022 to 2027. The new class will build upon the brand's legacy of freedom and flexibility found across its fleet and feature a host of cutting-edge designs that will further elevate its already award winning guest experience.
OCEANIA CRUISES :
Oceania Cruises is the World's Leading Culinary - and Destination-Focused Cruise Line. The Finest Cuisine at Sea®, Destination Specialists and Small & Luxurious Ships are the pillars that define Oceania Cruises' five-star product, positioning the line as the cruise company of choice for travelers seeking a truly refined and casually elegant travel experience.
Featuring a fleet of small, luxurious ships, Oceania Cruises offers a vacation experience renowned for its gourmet culinary program inspired by Master Chef Jacques Pepin and its array of destination-rich itineraries spanning the globe.
Seasoned world travelers are drawn to Oceania Cruises' diverse voyages, which call on more than 400 ports across Europe, Asia, Africa, Australia, New Zealand, the South Pacific and the Americas.
Oceania Cruises will welcome the stunning new Vista in summer 2023.
REGENT SEVEN SEAS CRUISES :
Regent Seven Seas Cruises is the leading luxury cruise line, delivering An Unrivaled Experience® for over 25 years. Carrying no more than 750 guests, the line's spacious and stylish ships - Seven Seas Explorer®, Seven Seas Mariner®, Seven Seas Navigator®, Seven Seas Splendor® and Seven Seas Voyager® - form the World's Most Luxurious Fleet and explore more than 450 immersive destinations globally.
Offering Unrivaled Space at Sea™, guest enjoy sumptuous all-suite accommodations, nearly all with private balconies, which are among the largest at sea, as well as highly personalized service throughout lavish public areas and expansive outdoor spaces.
The Team at Regent Seven Seas Cruises is currently preparing for the debut of Seven Seas Grandeur® in summer 2023.
Hotel Maintenance
We are a hotel looking for an individual who works well on his own. Responsible for the preventative maintenance and repair of the hotel’s systems and equipment, and for the general maintenance and upkeep of the property.
Experience with pool a plus, CPO preferred.
Follow schedule of property and equipment preventive maintenance programs in compliance with brand standards
Maintain log of all repair items requiring outside service
Remove debris from public areas and maintain appearance of parking lot
Respond to and complete all guest request in a timely manner
Communicate with GM, housekeeping and front desk to ensure all work orders are completed
Must have reliable transportation and be a team player, hours and days of week are flexible but are primarily day shifts.
Pay ranges from $12-$14 per hour depending on experience.
Essential Duties include : :
- Follow scheduled property and equipment preventive maintenance programs in compliance with corporate / franchise standards and local, state and national codes and regulations to ensure safety, convenience and satisfaction of all guests, managers and employees, to protect the assets and maintain the property in first class condition
- Follow preventative maintenance program for guest rooms, public areas etc. according to established standards to include the maintenance of proper records
- Troubleshoot and repair malfunctions in mechanical / electrical systems and equipment through the hotel
- Service the hotel pool, including adjusting chemicals and maintaining documentation, cleaning filters and monitor pool and chemical readings daily
- Remove all debris from public corridors and empty all interior and exterior trash receptacles daily or more frequently if necessary
- Test and examine the life safety systems to ensure they are 100% operational at all times to protect the assets, guests, and employees
- Respond and comply with all guest requests, issues and problems to ensure guest satisfaction
- Attend and participate in all mandatory training
- Flexible with schedule and assignments
- Maintain effective performance under pressure
- May perform similar duties, special projects or other responsibilities as requested by supervisor
Requirements : :
- Valid drivers’ license to drive vehicle for errands and job duties
- Good customer service skills
- Ability to work independently and with others
- Good communication skills
- Attention to detail.
- Ability to occasionally lift / carry up to 50 lbs.
- Displays good initiative
Headquartered in Houston, Texas, Dalwadi Hospitality Management, LLC is an experienced hotel management company offering comprehensive solutions for developing quality hospitality properties from start to finish.
The Dalwadi Hospitality Management team is comprised of talented hospitality professionals dedicated to providing outstanding experiences for our guests and associates.
If you’re looking for hospitality employment opportunities, including hospitality management jobs, browse through our current postings of hospitality jobs in Houston, TX and the surrounding area.
We would love for you to join our dynamic team.
Hotel Front Desk Receptionist
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest.
You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation :
Responsibilities :
- Handle customer complaints as necessary
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- General bookkeeping : ensure all hotel guest account information is accurate and up-to-date
Qualifications :
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
- Working knowledge of Microsoft Office and reservation management systems
- High school diploma, GED, or equivalent
- Well-versed in taking telephone calls and handling stressful situations
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
About Company
Our hotel is off the Sam Houston Tollway in the Westchase business district. Enjoy panoramic Houston views through floor-to-ceiling windows, and relax by our tree-lined outdoor pool.
We're within 15 minutes of the Energy Corridor and The Galleria, and downtown Houston is 14 miles away. Try a taste of Texas at our award-winning Rio Ranch restaurant.
Hotel Front Desk Clerk
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities :
- Mitigate customer complaints as needed
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- General bookkeeping : ensure all hotel guest account information is accurate and up-to-date
- Communicate with housekeeping to make sure guest rooms are ready
Qualifications :
- Exhibits working knowledge of Microsoft Office and reservation management systems
- Well-versed in taking telephone calls and handling stressful situations
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- High school graduate, GED recipient, or equivalent
- 1+ year of hotel industry experience or related job preferred
About Company
Our renovated North Houston hotel has everything you need to maintain balance on the road, including complimentary shuttle to Bush Intercontinental Airport.
Refresh in our stylish rooms and suites with modern decor, ergonomic workspaces and signature plush bedding. Stop by our Flight Deck restaurant to enjoy and inviting atmosphere to catch a game, craft cocktails and enjoy a delicious meal.
Feel your best at our luxurious indoor pool and 24-hour gym or enjoy outdoor recreation at Houston Arboretum and the Golf Club of Houston. ur company!
Greeter Hotel
Here's how you'll help make a difference :
- Greet and escort guests to rooms.
- Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
- Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
What we ask :
- Must be able to work a flexible schedule, including complete weekend and holiday availability
- Must have great customer service skills all our positions come into contact with guests!