Director of Hotel Revenue Management (On-Site)

Full-time

Reports to : General Manager, position is exempt WHAT YOU WILL NEED

  • Four (4) years' experience in hotel / hospitality revenue management
  • Bachelor's degree in business, hospitality management, related field, or comparable experience
  • Advance Microsoft Excel knowledge
  • Must possess computer skills and detailed knowledge of various programs, including but not limited to a thorough knowledge of Hotel RMS, CRS, GDS and PMS.

Preferred system knowledge of IDeaS RMS, Infor HMS and Windsurfer CRS

  • Adaptable interpersonal skills to communication and address all employee levels of the hotel
  • Professional proficiency of the English language in reading, writing and verbal communication

THE ROLE The Director of Revenue Management oversees Revenue Management for the local property and reports to the General Manager with an indirect reporting line to the Director of Revenue Strategy at Aparium.

It is critical the person in this position possess a background of advanced revenue management skills with an analytical mindset, thorough knowledge of hotel PMS, CRS and RMS and has fulfilled the role of a Director of Revenue Management or a Senior Analyst role previous to applying for this position.

As the Director of Revenue Management you will be responsible for all tasks related to driving Market Share and Revenue Performance through proper pricing, segmentation mix and distribution management to exceed the hotels revenue goals.

Proactively working with the Director of Sales and the General Manager to clearly communicate the strategic vision and objectives on how to drive revenues and improve performance.

You will have the opportunity for input as you will be the expert in the field, however, it is important that you are a task oriented and a list driven individual.

At Aparium, our teams are encouraged to hold themselves, the guests, and each other in high regard. Respect for the team is imperative and we have a no tolerance policy for the old school way .

The ability to work with controlled measure and respect for your leadership team and peers is imperative. You will also actively develop trusting and transparent relationships with your associates at the hotels.

As a team member within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced and open-minded no egos are allowed.

THE PERKS Work with an amazing team who is passionate about hospitality, celebrating diversity and embracing individuality!

  • Flexible Paid time off
  • Lodging and F&B discounts for you and your friends at Aparium properties
  • Free parking in Ybor!!!
  • Free shift-meal prepared by our in-house culinary experts
  • Up to 50% off food when you dine at the restaurant as a guest
  • Greatly discounted room rates for your out-of-town guests
  • Medical benefit premiums begin at a bi-weekly cost of $66

Interested? Please read on... WHO WE ARE Hotels done differently. It’s not just a slogan or catchphrase, it is who we are in everything we do.

We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate;

elevating our associates’ pride in who they are, where they live and who we serve. Aparium has just been named to Travel + Leisure's Top 25 Hotel Brands in the World.

Driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city.

Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically.

It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing disparate forces together in bustling, smaller markets.

WHO YOU ARE Your past experiences have led you to understand that there is an art + science to the how and what a hospitality professional is responsible for.

You are an analytical self-starter who is highly motivated by achieving financial results, you get an adrenaline rush on Tuesdays when STR reports come out, you love to be #1! You have worked in a hotel level Revenue Management role and you are excited by the opportunity to learn more.

The passion you have for delivering results has led you to be the leader in driving the revenue strategy and challenging the status-quo is part of your DNA.

You continually find ways to partner with your peers to identify areas of opportunity and have the grit and tenacity to see it through. WHAT YOU WILL DO

  • Uphold and role model the company’s principles of People, Place and Character; and ensure you are modeling the way of our values that drive collaboration, intuition and translocal hospitality
  • Have an advanced understanding of Revenue Management and lead the hotel’s yielding efforts, ensuring that all segments and distribution channels are mined weekly for all future dates for revenue opportunities based on budget, forecast, pace and market demand
  • Responsible for configuring and managing key systems including : revenue management system, central reservation system, property management system and the respective distribution platforms
  • Responsible for the day to day revenue management of assigned hotels including reporting, rate loading, yielding and management of relevant systems to maximize all revenue opportunities.
  • Responsible for the weekly and monthly forecasting and the development and presentation of the annual budget
  • Identify and communicate demand periods (high and low) for which a strategic plan is needed and executed
  • Analysis and ongoing review of competitive pricing trends and strategies and adjust accordingly to ensure RevPAR penetration and market leadership are met or exceeded
  • Develop strategies to achieve or exceed monthly RevPAR index goals
  • Review distribution channel performance to ensure OTA contribution is in line or below budget expectations and opportunities to yield out these channels are deployed on an ongoing basis
  • Work with the Director of Sales to ensure a defined rate quoting strategy is in place for the negotiated RFP season. Rates and strategy are to align with the budget expectations and analysis vs.

comp set and penetration in this segment.

  • Ensure the accuracy and consistent management of all reservations activity and distribution content
  • Lead weekly revenue management strategy meetings with the hotel team to ensure a collaborative meeting to review performance and strategic action items to improve performance
  • Ensure that room and rate availability are 100% accurate in all channels per accordance with demand and pre-determined RMS yielding strategy for an ongoing 12-month period
  • Demonstrates a high degree of drive and determination and the willingness to complete tasks and projects as assigned by the General manager or VP of Revenue Management
  • Performs all accountabilities in a timely and efficient manner, following established policy and projecting a favorable image of the home office to achieve objectives, public recognition and acceptance
  • Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws.

The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer.

As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees.

We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.

Aparium is an E-Verify employer.

Apply Now

Related Jobs

Director of Hotel Revenue Management (On-Site)

Aparium Tampa, FL
APPLY

Reports to : General Manager, position is exempt WHAT YOU WILL NEED

  • Four (4) years' experience in hotel / hospitality revenue management
  • Bachelor's degree in business, hospitality management, related field, or comparable experience
  • Advance Microsoft Excel knowledge
  • Must possess computer skills and detailed knowledge of various programs, including but not limited to a thorough knowledge of Hotel RMS, CRS, GDS and PMS.

Preferred system knowledge of IDeaS RMS, Infor HMS and Windsurfer CRS

  • Adaptable interpersonal skills to communication and address all employee levels of the hotel
  • Professional proficiency of the English language in reading, writing and verbal communication

THE ROLE The Director of Revenue Management oversees Revenue Management for the local property and reports to the General Manager with an indirect reporting line to the Director of Revenue Strategy at Aparium.

It is critical the person in this position possess a background of advanced revenue management skills with an analytical mindset, thorough knowledge of hotel PMS, CRS and RMS and has fulfilled the role of a Director of Revenue Management or a Senior Analyst role previous to applying for this position.

As the Director of Revenue Management you will be responsible for all tasks related to driving Market Share and Revenue Performance through proper pricing, segmentation mix and distribution management to exceed the hotels revenue goals.

Proactively working with the Director of Sales and the General Manager to clearly communicate the strategic vision and objectives on how to drive revenues and improve performance.

You will have the opportunity for input as you will be the expert in the field, however, it is important that you are a task oriented and a list driven individual.

At Aparium, our teams are encouraged to hold themselves, the guests, and each other in high regard. Respect for the team is imperative and we have a no tolerance policy for the old school way .

The ability to work with controlled measure and respect for your leadership team and peers is imperative. You will also actively develop trusting and transparent relationships with your associates at the hotels.

As a team member within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced and open-minded no egos are allowed.

THE PERKS Work with an amazing team who is passionate about hospitality, celebrating diversity and embracing individuality!

  • Flexible Paid time off
  • Lodging and F&B discounts for you and your friends at Aparium properties
  • Free parking in Ybor!!!
  • Free shift-meal prepared by our in-house culinary experts
  • Up to 50% off food when you dine at the restaurant as a guest
  • Greatly discounted room rates for your out-of-town guests
  • Medical benefit premiums begin at a bi-weekly cost of $66

Interested? Please read on... WHO WE ARE Hotels done differently. It’s not just a slogan or catchphrase, it is who we are in everything we do.

We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate;

elevating our associates’ pride in who they are, where they live and who we serve. Aparium has just been named to Travel + Leisure's Top 25 Hotel Brands in the World.

Driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city.

Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically.

It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing disparate forces together in bustling, smaller markets.

WHO YOU ARE Your past experiences have led you to understand that there is an art + science to the how and what a hospitality professional is responsible for.

You are an analytical self-starter who is highly motivated by achieving financial results, you get an adrenaline rush on Tuesdays when STR reports come out, you love to be #1! You have worked in a hotel level Revenue Management role and you are excited by the opportunity to learn more.

The passion you have for delivering results has led you to be the leader in driving the revenue strategy and challenging the status-quo is part of your DNA.

You continually find ways to partner with your peers to identify areas of opportunity and have the grit and tenacity to see it through. WHAT YOU WILL DO

  • Uphold and role model the company’s principles of People, Place and Character; and ensure you are modeling the way of our values that drive collaboration, intuition and translocal hospitality
  • Have an advanced understanding of Revenue Management and lead the hotel’s yielding efforts, ensuring that all segments and distribution channels are mined weekly for all future dates for revenue opportunities based on budget, forecast, pace and market demand
  • Responsible for configuring and managing key systems including : revenue management system, central reservation system, property management system and the respective distribution platforms
  • Responsible for the day to day revenue management of assigned hotels including reporting, rate loading, yielding and management of relevant systems to maximize all revenue opportunities.
  • Responsible for the weekly and monthly forecasting and the development and presentation of the annual budget
  • Identify and communicate demand periods (high and low) for which a strategic plan is needed and executed
  • Analysis and ongoing review of competitive pricing trends and strategies and adjust accordingly to ensure RevPAR penetration and market leadership are met or exceeded
  • Develop strategies to achieve or exceed monthly RevPAR index goals
  • Review distribution channel performance to ensure OTA contribution is in line or below budget expectations and opportunities to yield out these channels are deployed on an ongoing basis
  • Work with the Director of Sales to ensure a defined rate quoting strategy is in place for the negotiated RFP season. Rates and strategy are to align with the budget expectations and analysis vs.

comp set and penetration in this segment.

  • Ensure the accuracy and consistent management of all reservations activity and distribution content
  • Lead weekly revenue management strategy meetings with the hotel team to ensure a collaborative meeting to review performance and strategic action items to improve performance
  • Ensure that room and rate availability are 100% accurate in all channels per accordance with demand and pre-determined RMS yielding strategy for an ongoing 12-month period
  • Demonstrates a high degree of drive and determination and the willingness to complete tasks and projects as assigned by the General manager or VP of Revenue Management
  • Performs all accountabilities in a timely and efficient manner, following established policy and projecting a favorable image of the home office to achieve objectives, public recognition and acceptance
  • Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws.

The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer.

As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees.

We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.

Aparium is an E-Verify employer.

Full-time
APPLY

Utility Hotel - Pride of America

Pride of America Tampa, FL
APPLY

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.

We’re continually seeking top talent that are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

APPLY ONLINE

If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started.

All candidates must complete an on-line application to be considered.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE : NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.

With a combined fleet of 29 ships with approximately 60,000 berths, these brands of NCLH offer itineraries to more than 490 destinations worldwide.

The Company has 8 additional ships scheduled for delivery through 2027, comprising approximately 24,000 berths. The combined brands of Norwegian Cruise Line Holdings currently employ over 31,000 shipboard crew from more than 110 different countries.

As our company adds new destinations, itineraries and ships, there are wonderful opportunities for new crew to join our family!

Are you looking for a fantastic job on the high seas? Apply to live and work on Norwegian Cruise Line M / S Pride of America which has a year-round Hawaiian itinerary! Inaugurated in 2005, the Pride of America is the only large passenger vessel.

To take a 360 virtual tour of the ship, click here :

PLEASE READ PRIOR TO COMPLETING THE APPLICATION

PER UNITED STATES COAST GUARD REGULATIONS, CREW MEMBERS ONBOARD THE PRIDE OF AMERICA MUST BE UNITED STATED CITIZENS OR PERMANENT RESIDENTS RESIDENT ALIENS (GREEN CARD HOLDERS).

FAILURE TO MEET THIS REQUIREMENT WILL AUTOMATICALLY DISQUALIFY YOU FOR EMPLOYMENT CONSIDERATION ONBOARD THE PRIDE OF AMERICA.

POSITION SUMMARY / ESSENTIAL FUNCTIONS

The Utility Hotel maintains the cleanliness and orderliness of all public, crew and surrounding areas.

  • Carries out the following assignments :
  • Shampoos and vacuums carpets and furniture as needed.
  • Cleans, strips, waxes all hard floors as required.
  • Washes windows, walls and ceilings as needed.
  • Empties liter bins and ash urns constantly and keeps areas clean at all times.
  • Services restrooms and maintains cleanliness and orderliness.
  • Polishes brass, handrails and fixtures as needed.
  • Dusts assigned work areas daily.
  • Cleans glass doors daily.
  • Responsible to keep all guest public areas clean and vacuumed as well as all staircases, hallways, elevators.
  • Cleans and maintains : Spa, Fitness Center.
  • Responsible for all crew public areas, including crew messes, crew bar, crew laundry, crew relaxation areas, corridors, staircases and landings.
  • Fogs, sanitizes, (using bio-globes machine) AGE rooms, smoking rooms, casino, cigar bars, and areas which have an odor, on a regular basis.
  • Offers all possible assistance to guests.
  • Familiar with the use of cleaning equipment and maintains the cleaning equipment in good working order.
  • Keeps chemical and cleaning lockers clean and orderly.
  • Reports any loss or damage of linen, furniture, fixtures or equipment.
  • Assists with cocktail parties, stateroom deliveries, and other work related duties in the Housekeeping Department assigned by the Supervisor.
  • Provides guest requests in the absence of the room steward / ess. This includes make up and turn down service.
  • Responsible for the collection and deliveries of guest luggage to / from respective decks.
  • Provides assistance to stateroom stewards during turn around day by stripping bed and pillows, removing linen, towels, chinaware, glassware, and garbage from the rooms.

Additionally, collecting and removing the bags of soiled linens and towels. Sanitizes the ice bucket, lid, coffee carafe, and coffee filter basket for assigned stateroom sections.

Vacuums staterooms and guest corridors.

  • Assists on Turnaround Day with wheelchair assistance when necessary.
  • Attends daily briefings before and after the shift.
  • Secures lockers and signs-in and out on time sheets.
  • Assumes other duties assigned by the Head Cleaner and Head Steward.
  • Maintains the standards recommended by USPH, SEMS, Waypoint and NCL Hotel Operations.
  • Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
  • Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his / her position.

QUALIFICATIONS / REQUIREMENTS

  • Minimum of six months experience performing hotel-related duties is preferred.
  • Advanced level of English verbal and writing skills is required.

EDUCATION

High School Diploma or GED or foreign equivalent is required.

REQUIRED ATTRIBUTES

  • Eager to Work and Gain Experience
  • Passionate about hospitality and customer service driven
  • Must have a professional appearance and good hygiene
  • Respect for all co-workers and guests
  • Able to work 7 days a week
  • Ability to live in close quarters, share limited space with other cabin-mates
  • You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard Merchant Mariner Credential (MMC) as well as a Transportation Workers Identification Credential (TWIC).

In order to qualify for an MMC you must : Be at least 18 years of age Be a US Citizen or Permanent Resident Alien Pass Physical Exam / Drug Screen Have a Reasonably Clear Background

The U.S. Coast Guard (USCG) requires all crew members employed with NCL America aboard the Pride of America to hold a Merchant Mariner Credential (MMC).

In order to qualify for a MMC, applicants must demonstrate specific physical abilities necessary to perform shipboard duties per USCG guidelines (COMPDTPUB 16700.

4 NVIC 04-8). Shall have a Body Mass Index (BMI) of 40.0 or less. Blood Pressure as per USCG a maximum 160 / 100.

NORWEGIAN CRUISE LINE :

With 18 world class vessels, including the newest, Norwegian Prima, Norwegian Cruise Line has one of the most nimble and contemporary fleets in the industry.

Fourteen ships are divided among five different classes, including the Sun, Dawn, Jewel, Breakaway and Breakaway Plus Class.

Norwegian Epic, Pride of America and Norwegian Spirit are in their own classes, adding to the brand's variety of vessels.

Following the Breakaway Plus Class, the most innovative and successful class in the Company's history, Norwegian Cruise Line announced in 2017 the next generation class of ships with Prima Class.

The Company welcomes 6 ships from 2022 to 2027. The new class will build upon the brand's legacy of freedom and flexibility found across its fleet and feature a host of cutting-edge designs that will further elevate its already award winning guest experience.

OCEANIA CRUISES :

Oceania Cruises is the World's Leading Culinary - and Destination-Focused Cruise Line. The Finest Cuisine at Sea®, Destination Specialists and Small & Luxurious Ships are the pillars that define Oceania Cruises' five-star product, positioning the line as the cruise company of choice for travelers seeking a truly refined and casually elegant travel experience.

Featuring a fleet of small, luxurious ships, Oceania Cruises offers a vacation experience renowned for its gourmet culinary program inspired by Master Chef Jacques Pepin and its array of destination-rich itineraries spanning the globe.

Seasoned world travelers are drawn to Oceania Cruises' diverse voyages, which call on more than 400 ports across Europe, Asia, Africa, Australia, New Zealand, the South Pacific and the Americas.

Oceania Cruises will welcome the stunning new Vista in summer 2023.

REGENT SEVEN SEAS CRUISES :

Regent Seven Seas Cruises is the leading luxury cruise line, delivering An Unrivaled Experience® for over 25 years. Carrying no more than 750 guests, the line's spacious and stylish ships - Seven Seas Explorer®, Seven Seas Mariner®, Seven Seas Navigator®, Seven Seas Splendor® and Seven Seas Voyager® - form the World's Most Luxurious Fleet and explore more than 450 immersive destinations globally.

Offering Unrivaled Space at Sea™, guest enjoy sumptuous all-suite accommodations, nearly all with private balconies, which are among the largest at sea, as well as highly personalized service throughout lavish public areas and expansive outdoor spaces.

The Team at Regent Seven Seas Cruises is currently preparing for the debut of Seven Seas Grandeur® in summer 2023.

Permanent
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Banquet Senior Sous Chef for Major Luxury Florida Beach Hotel

Renard International Hospitality Search Consultants Tampa, FL
APPLY

Banquet Senior Sous Chef Must be US Citizen or Permanent Resident Major Luxury Florida Beach Hotel requires Banquet Senior Sous Chef to lead the kitchen team membersensuring overall quality of foods produced meet the company’s highest standard of excellence.

They will ensure cleanliness and sanitation standards are maintained in designated work areas, and cost control practices are upheld.

Mandatory Requirements : Knowledge of statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP.

Knowledge of all kitchen equipment operations. Ability to establish and maintain an effective working relationship with management, staff, and guestsFood handling certificateFluent in English Culinary degree or equivalent work experience required.

Five years relevant experience in a high quality, high volume, and multi-unit operations preferred. Two years supervisory experience preferred.

Compensation : Annual Salary US$70,000 plus exceptional group benefits

Permanent
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Hotel, Fast Food or Retail experience? Come join our team!

Amscot Tampa, FL
APPLY

Career Description

We are hiring for full-time candidates with fast food, restaurant, and retail or hospitality experience! This is a great opportunity for a career in financial services and chance to rise to a high level management position quickly with hands on, in depth training provided to you with support from our experienced leaders.

Start your future now with us! Whether you are in the beginning stages of your career or taking it to the next level, we have the right career for you.

What does Amscot offer?

  • Competitive starting rates
  • Rapid career advancement- 100% of our Branch and District Management Teams started as an entry level Associate!
  • Paid holidays and vacations
  • Health, Dental, Vision, Life Insurance
  • 401(k) Matching
  • Referral Bonus Program
  • Flexible Hours
  • Comprehensive Paid Training & More

Requirements

Flexibility and willingness to work some nights and weekends is strongly desired. With no set schedule you will have the freedom to work desired hours based on business needs and receive a weekday and weekend day off each week.

Candidate Job Requirements :

  • Fast Food, Retail and / or Hospitality experience is a PLUS!
  • Spanish speaking is a PLUS!
  • Possess strong communication skills & customer service experience / mindset
  • Flexibility and willingness to work some nights and weekends is required.
  • Be comfortable working on your feet. This is an active position and candidates must be able to lift / move up to 20 lbs.
  • Maintain a professional appearance
  • Have a High School Diploma / GED or at least 10 years management experience in lieu of GED or High School Diploma
  • Have reliable transportation.
  • Safe workplace for all by following all CDC Guidelines

Equal Opportunity Employer. Smoke and Drug-free workplace. Background and Credit Checks required and all offers of employment are contingent upon successful completion of same.

Participant of E-Verify

Amscot's COVID-19 Response :

Please note that while our interviews are being conducted by phone and through video conferencing, this position is for inside one of our branches.

Amscot is an essential business and will continue to support our customers through this unusual time while ensuring all CDC guidelines are being met and a safe and healthy workplace is being provided

Full-time
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Barback - Epicurean Hotel

Mainsail Lodging & Development Tampa, FL
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Job Summary :

Barbacks will be responsible for the dining experience to include greeting the guests, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exceptional service to all guests that is consistent and continually in accordance to the Bern’s Legacy and the Autograph Collection standards under the franchise of Mainsail Lodging & Development.

Essential Functions

  • Knowledge of all beverages to include liquors and wines
  • Serves guests in an efficient courteous manner following the proper steps of service
  • Report to work on time and in proper uniform / approved attire
  • Work as part of a team with all team members within the hotel
  • Check station assigned for cleanliness of area
  • Set up tables with items needed for service such as salt, pepper, cutlery, glassware, dishware
  • Have necessary tools to run the shift such as tray, pen, corkscrew, crumber
  • Ability to pair wines with meals
  • Knowledge of all menu items to include : prep time, preparations, sauces, and accompaniments
  • Ability to use descriptors to describe dishes
  • Be aware of any specials, soups, drinks, and any items that are running low
  • Ability to handle station, or when situations arise, ability to let manager / supervisor know ahead of time so as not to affect the guest experience
  • Follow cash handling procedures, and must be able to explain shortages and overages
  • Follow the proper steps of service consistently with every table as outlined in training manual
  • Upsell items to guests at all interactions
  • Bus tables quickly and quietly ensuring no sticky residue is left on the table
  • Ability to carry tray
  • Detail tables and remove items not in use
  • Never solicit tips
  • Attend monthly department meetings and daily stand ups
  • Perform other duties as management requests to service our guests
  • Ability to use POS (point of sale) system
  • Follow the procedures addressed in the training manual

Hotel Performance

Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS according to Marriott.

Qualification Standards

Education & Experience

  • High School diploma or higher
  • Previous hospitality / serving position preferred
  • Excellent customer service skills
  • Excellent communication skills, both verbal and written
  • Ability to use technology, e.g. tablets

Physical Demands

  • Ability to stand for extended periods of time
  • Ability to walk and bend
  • Ability to lift 25 lbs.
  • Ability to communicate clearly
  • Corrected vision to normal range
  • Ability to work long hours as needed

Mental Demands

  • Make sound judgments quickly
  • Work on multiple tasks, making appropriate progress towards deadlines
  • Able to work independently, take direction, and provide direction to others
  • Manage differing personalities within the office, the hotel, and the community
  • Maintain the highest degree of confidentiality
  • Ability to work effectively in stressful, high pressure situations
  • Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

We are an equal opportunity / affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.

It is our policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic / civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and / or local law.

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Part-time
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