Are you a hotelier in search of new experiences in South Florida and have a love for hospitality and genuinely exceeding expectations?

Would you like to further your hospitality career in a modern and stylish European glamour environment with breathtaking views?

If so, please read on! Mr. C Coconut Grove is looking to hire a Reservations Agent. This position has a competitive wage , depending on experience.

All eligible full-time regular employees are also offered great benefits , including medical, dental, vision, and a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals .

If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE?

From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline.

Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio.

A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities.

YOUR ROLE AS A RESERVATIONS AGENT : You will be responsible to ensure that reservation hotlines are attended to at all times to meet daily business needs, and is responsible for creating, updating, and maintaining reservation records promptly in accordance with guests' booking confirmations.

RESPONSIBILITIES Gathers all necessary information from the caller when booking a reservation Check daily emails Enter wait listed reservations in PMS Handle credit card payments, as well as credit card authorizations Process reservations amendments and cancellations File reservations Forward guest inquiries and credit card disputes to Reservations Supervisor Negotiate rate discounts requests with Management approval Communicate Front Office of late check outs and extensions requests Maintain guest records Cross train Block special request reservations Communicates hotel products and services to guests Uses suggestive selling techniques to up sell hotel rooms according to hotel standard procedures Coordinates with other departments on joint tasks as they relate to sales, particularly the front office and food and beverage departments Reviews guest arrivals each morning and notes any special requests and prepares staff to ensure product is on hand and request is executed Serves as the concierge if needed to accommodate potential guests’ needs when scheduling reservation Practices safety standards and report any unsafe condition to the manager Processes group, third party and wholesale reservations Maintains office supplies;

and mails hotel advertising material to guests Ensures reservation department policies are followed including deposit requirements, cancellation policies, comp rates, public space policy, room rates, etc.

Maintains and ensures compliance of all policies and procedures REQUIREMENTS AND SKILLS : Work experience as in reservations or similar job Previous guest service Previous customer service experience preferred Excellent communication Maintains a good energy level Thorough and organized Professional Punctual Flexibility to work in shifts Ability to work with little or no supervision while meeting high-performance standards Ability to follow instructions High school diploma is a plus Grooming : All Employees must maintain a neat, clean, and well-groomed appearance per Mr.

C’s standards. INTENT AND FUNCTION OF JOB DESCRIPTIONS : All descriptions have been reviewed to ensure that only essential functions and basic duties have been included.

Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.

In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.

Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts.

The organization maintains its status as an at-will employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process.

If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR

Hotel Restaurant General Manager Miami, FL Salary : $95000 - $100000 DESCRIPTION :

The Hotel Restaurant General Manager will be part of a F&B Hospitality management company known for taking over restaurants inside of full-service hotels and transforming their kitchens into delivery hubs that provide virtual room service and catering to nearby limited- and select-service hotels.

The GM role oversees the overall operation of a hotel restaurant as well as develops and maintains a high performance team that achieves guest satisfaction and financial success.

The ideal candidate will leverage their entrepreneurial experience to manage a successful hotel restaurant and its staff.

Duties and responsibilities include :

• Hiring, training, and providing on-going communication to staff to deliver first-class service while promoting a culture of accountability.
• Adhering to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs (P&L management).
• Responsible for ensuring that all financial (invoices, reporting) and personnel / payroll related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
• Managing facility and equipment in the responsible areas to make sure they are in complete working order.
• Ensuring high quality of food preparation and service.
• Creating a positive work environment
• Ensures consistent, high-quality service standards are maintained through effective training and feedback mechanisms
• Evaluate employee performance and build reward and recognition systems.
• Propose staff changes in assigned areas, including the hiring, promotion, demotion, and termination.
• Manage vacation requests and staff absences.
• Maintain close work relationships with other departments and their leaders to promote feedback, cross training and efficient operations.
• Be able to work any shift, any day and long hours when necessary.

QUALIFICATIONS :

• Ability to work in the United States
• Fluent written and spoken English
• Five years restaurant, bar, or hospitality experience required
• Three years Food & Beverage management experience required, preferably in a hotel setting
• Microsoft Office knowledge required
• Must present a well-groomed appearance
• Exceptional and professional communication skills, both oral and written
• Strong leadership, sound judgment, and superior decision-making, problem-solving and follow up skills
BENEFITS :
• Medical
• Medical
• Dental
• Vision
• Life
• 401K
• Parking space
• Medical Savings Account

South Beach Hotel - Housekeeping Supervisor

The Housekeeping Room Attendant is responsible for ensuring all aspects of the assigned guest rooms are cleaned to the highest standards and all details are attended to with care.

The Room Attendant will report directly to the Housekeeping Managers and Director of Housekeeping.

Requirements :

• Have a minimum of 3 years of experience in a similar position.
• A flexible schedule is required, including some evenings, weekends, and holidays.
• Excellent organizational skills and communication skills are necessary.
• Must be able to work in a high-paced and dynamic operation.
• Must be detailed oriented, excellent computer skills necessary.
• Have a pleasant, friendly, and helpful manner.
• Work in a safe, prudent, and organized manner.
• Able to handle multiple tasks at one time.
• Able to consistently delight and satisfy our guests.

Equal Employer Opportunity Statement :

C&E Building Maintenance, Inc. provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

In addition to federal law requirements, C&E Building Maintenance, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

C&E Building Maintenance, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Improper interference with the ability of C&E's colleagues to perform their job duties may result in discipline up to and including discharge.

About C&E Building Maintenance :

C&E is a private commercial janitorial company committed to providing quality building janitorial services to condominium associations in high rise condominium buildings.

Originally founded in Miami Beach in 1983, C & E maintains long term relationships with communities in coastal areas from Miami Dade to Broward County.

Job Name : Manager, Hotel Procurement (8007) Job Type : Contract Country : United States City : Miami Languages :

This will be covering a 3 month maternity leave with a possible extension.

The Manager hotel procurement primary responsibility is the management and oversight of the outsourcing of hotel room inventories and accurate reporting of inventory data.

This position analyzes room needs and supply levels to anticipate inventory issues and shortages as well as manages rooms release schedules to optimize the costs.

The Hotel Inventory Manager also audits invoices and requisitions of incoming and outgoing hotel costs and is responsible for the hotel room inventory.

Leads the Department’s hotel supplier relationships and identifies and determines the best suitable products and relationships in each location to offer high-end, innovative experiences for our guests.

The position has responsibility for over 70 Turnaround locations worldwide to support the company aspiration to elevate our global hotel portfolio in line with our brand mission to unlock deeper experiences in luxury .

Key Responsibilities :

• Enable the procurement of global hotel portfolio that caters to our brand mission and our guest’s expectation.
• Manage all the hotel inventory room requests and cancellation deadline and ensure accurate inventory at all time.
• Conduct hotel market analysis and hotel assessment activities to support sourcing strategies.
• Negotiate with regional and global hotel suppliers to ensure best-in-class offerings at competitive rates.
• Manage the hotel operating and costs to meet budgets.
• Develop and realize a vision on how to interact and communicate with our hotel supply partners.
• Establish and strengthen our hotel partnerships that will elevate our guest experience
• Manage department-overarching projects that affect the global organization (e.g. product launches).
• Works with Global Supply and Department Director of Finance to setup vendors for payments.

Job Requirements and Qualifications expected

Education :

BSc / BA in Travel, Tourism and Hospitality, Business Administration, Management or similar

Years of experience :

Several years of proven experience of managing supplier relations, preferably within the hotel / hospitality, meeting planning or Destination Management space.

Essential qualifications and skills :

• Commercially minded, with strong analytical skills. Experience creating dashboards for metrics reporting
• Excellent understanding of guest expectations and using his / her talent to analyze and understand guest feedback and needs.
• Strong negotiating & networking skills that resulted in long-standing relationships with all major hotel chains and hotels in the luxury space.
• Highly experienced with RFP processes (preferably with Cvent experience) and contract negotiations & reviews.
• Excellent communication, negotiation and stakeholder management skills to influence and inspire business partners and support cross-functional teams in delivering results.
• Entrepreneurial mindset that spurs innovation, combined with analytical and problem-solving skills.
• Enjoys and performs efficiently in partnership with other team members as well as in a decentralized structure.

We are currently seeking a highly skilled and motivated individual to join our team as a Hotel Operations Manager . As the Hotel Operations Manager , you will be responsible for overseeing and coordinating all aspects of the hotel's daily operations to ensure a seamless and exceptional guest experience.

You will work closely with various departments, including the front desk, housekeeping, and maintenance, to ensure efficient and effective operations.

RESPONSIBILITIES :

• Supervise and manage daily hotel operations, including front desk, housekeeping, and maintenance departments.
• Develop and implement standard operating procedures to enhance efficiency and productivity.
• Monitor and evaluate departmental performance, identifying areas for improvement and implementing corrective actions.
• Ensure compliance with health, safety, and sanitation standards.
• Collaborate with the sales and marketing team to optimize occupancy and revenue.
• Oversee the hiring, training, and development of hotel staff.
• Foster a positive working environment and promote teamwork among employees.
• Handle guest inquiries, complaints, and special requests, ensuring prompt and satisfactory resolutions.
• Conduct regular inspections of hotel facilities to ensure cleanliness, maintenance, and adherence to brand standards.
• Manage budgets and expenses, ensuring cost control measures are in place.
• Stay updated on industry trends and best practices to improve hotel operations continuously.

QUALIFICATIONS :

• Bachelor's degree in hospitality management or a related field (or equivalent experience).
• Proven experience in hotel operations, preferably in a managerial role.
• Strong knowledge of hotel operations, including front office, housekeeping, and maintenance.
• Excellent leadership and supervisory skills.
• Exceptional customer service and problem-solving abilities.
• Solid understanding of financial management principles.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Proficiency in hotel management software and computer systems.
• Flexibility to work evenings, weekends, and holidays as needed.

INTENT AND FUNCTION OF JOB DESCRIPTIONS :

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded.

Requirements, skills, and abilities included have been determined to be the minimal standards required to perform the role successfully.

In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.

Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts.

The organization maintains its status as an at-will employer.

READY TO JOIN OUR TEAM?

We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be suitable for this job, please fill out our initial 3-minute, mobile-friendly application.

We look forward to meeting you!

Equal Employment Opportunity