Hotel Director
We are currently searching for a Hotel Director to join our team! You will lead and develop a couple of hundreds of international hospitality professionals onboard MV Narrative.
You will direct the Hotel operation onboard the vessel to ensure company, divisional, and ship performance objectives set against the TGS Triangle are met or exceeded by performing the following essential duties and responsibilities personally or through subordinate managers.
The Hotel operation consists of Food & Beverage, Housekeeping, Guest Services, Financial Operations, Facilities Management, Entertainment & Guest Activities, Human Resources, Training & Development, Information Technology Operations, Casino Operations, Doctor & Medical Facilities, and all onboard revenue managers.
Duties and Responsibilities (but are not limited to) :
Schedules, coordinates, and controls the operation of the Hotel organization. Directs the function of all Hotel personnel through the management of department heads.
Guarantees the highest level of resident satisfaction by providing quality guest services and amenities within a corporate benchmark.
Establishes and maintains effective internal communications, including structured department head meetings, to ensure optimum collaboration and productivity.
Executes the business and operating funding or budget plans to guarantee an ongoing basis of optimum total guest satisfaction, sales potential, and profitability.
Ensure the security and safety of guests and shipboard employees via established emergency procedures.
Establishes and maintains prominent visibility and involvement throughout the vessel and in business, social and governmental communities.
Continually promotes teamwork and cooperation between all Hotel shipboard employees and Marine shipboard employees.
Monitors cash management programs and purchasing practices, including inventories and receivables.
Conducts regular inspections to ensure facilities are kept in optimal condition by fully implementing preventative maintenance programs and informed planning and management.
To maintain a high level of communication with shoreside managers involving various auditing and reporting requirements.
About you
Bachelor's degree in Hospitality Management, Business Administration, or related field from an accredited college or university or the international equivalent preferred
Ten or more years of progressive management experience in a four or 5-star hotel with at least five years of operational experience in food and beverage, front office, and housekeeping.
Candidates with a proven track record in a similar position onboard Cruise vessels have a clear and vital preference.
Knowledge of the principles and processes involved in business and organizational planning, coordination, and execution
Ability to analyze the onboard operation and identify areas for improvement consistent with the vessels goals and objectives
Excellent leadership, interpersonal, customer service, and organizational skills to communicate confidently and effectively in a considerate, professional and positive manner with all levels of management, business partners, and employees
Must be a passionate and inspirational leader who possesses strong self-initiative and an ability to hold themselves and others accountable in consistently delivering key results
Able to manage and monitor financial and operations shipboard funds and submit observations and recommendations to the Director, Hotel Operations
Acts as the onboard hotel key shipboard contact in crises involving including but not limited to, deployment issues, hurricanes, OPP outbreaks, and significant guest satisfaction issues.
Participates in planning and executing crisis responses plans as part of the fleet emergency plan
Knows and enforces HACCP procedures for sanitation and cleanliness in all areas
To know the principles and processes for providing customer and personal services.
Ability to manage the global staff positively and productively by motivating, developing, and managing employees as they work.
Ability to read, write and speak English clearly and distinctly. The ability to communicate in additional languages is preferred.
All shipboard employees must meet all physical requirements, including the capability to perform the job's essential functions with or without reasonable accommodation, including participation in life-saving procedures and drills.
All applicants must have the ability to obtain the required visas.
About the Company
Storylines Global Inc. is an all-inclusive, sustainable luxury residential cruise ship. Work with one of the world's only residential ships.
We focus on career development and promotion - people are the core of everything we do. If you are looking for a career and not just a job, you're right! The opportunity of a lifetime awaits.
For information on Storylines Global Inc., including more details on our current job openings, visit our website at www.storylines.com / careers .
All applicants will receive an acknowledgment that their application has been received within 2 to 3 business days from the receipt of the application.
Those candidates selected for further consideration will be contacted two days before the closing date.
Storylines Global Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, expression, or any other characteristic protected by federal, state or local laws.
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Hotel Director
We are currently searching for a Hotel Director to join our team! You will lead and develop a couple of hundreds of international hospitality professionals onboard MV Narrative.
You will direct the Hotel operation onboard the vessel to ensure company, divisional, and ship performance objectives set against the TGS Triangle are met or exceeded by performing the following essential duties and responsibilities personally or through subordinate managers.
The Hotel operation consists of Food & Beverage, Housekeeping, Guest Services, Financial Operations, Facilities Management, Entertainment & Guest Activities, Human Resources, Training & Development, Information Technology Operations, Casino Operations, Doctor & Medical Facilities, and all onboard revenue managers.
Duties and Responsibilities (but are not limited to) :
Schedules, coordinates, and controls the operation of the Hotel organization. Directs the function of all Hotel personnel through the management of department heads.
Guarantees the highest level of resident satisfaction by providing quality guest services and amenities within a corporate benchmark.
Establishes and maintains effective internal communications, including structured department head meetings, to ensure optimum collaboration and productivity.
Executes the business and operating funding or budget plans to guarantee an ongoing basis of optimum total guest satisfaction, sales potential, and profitability.
Ensure the security and safety of guests and shipboard employees via established emergency procedures.
Establishes and maintains prominent visibility and involvement throughout the vessel and in business, social and governmental communities.
Continually promotes teamwork and cooperation between all Hotel shipboard employees and Marine shipboard employees.
Monitors cash management programs and purchasing practices, including inventories and receivables.
Conducts regular inspections to ensure facilities are kept in optimal condition by fully implementing preventative maintenance programs and informed planning and management.
To maintain a high level of communication with shoreside managers involving various auditing and reporting requirements.
About you
Bachelor's degree in Hospitality Management, Business Administration, or related field from an accredited college or university or the international equivalent preferred
Ten or more years of progressive management experience in a four or 5-star hotel with at least five years of operational experience in food and beverage, front office, and housekeeping.
Candidates with a proven track record in a similar position onboard Cruise vessels have a clear and vital preference.
Knowledge of the principles and processes involved in business and organizational planning, coordination, and execution
Ability to analyze the onboard operation and identify areas for improvement consistent with the vessels goals and objectives
Excellent leadership, interpersonal, customer service, and organizational skills to communicate confidently and effectively in a considerate, professional and positive manner with all levels of management, business partners, and employees
Must be a passionate and inspirational leader who possesses strong self-initiative and an ability to hold themselves and others accountable in consistently delivering key results
Able to manage and monitor financial and operations shipboard funds and submit observations and recommendations to the Director, Hotel Operations
Acts as the onboard hotel key shipboard contact in crises involving including but not limited to, deployment issues, hurricanes, OPP outbreaks, and significant guest satisfaction issues.
Participates in planning and executing crisis responses plans as part of the fleet emergency plan
Knows and enforces HACCP procedures for sanitation and cleanliness in all areas
To know the principles and processes for providing customer and personal services.
Ability to manage the global staff positively and productively by motivating, developing, and managing employees as they work.
Ability to read, write and speak English clearly and distinctly. The ability to communicate in additional languages is preferred.
All shipboard employees must meet all physical requirements, including the capability to perform the job's essential functions with or without reasonable accommodation, including participation in life-saving procedures and drills.
All applicants must have the ability to obtain the required visas.
About the Company
Storylines Global Inc. is an all-inclusive, sustainable luxury residential cruise ship. Work with one of the world's only residential ships.
We focus on career development and promotion - people are the core of everything we do. If you are looking for a career and not just a job, you're right! The opportunity of a lifetime awaits.
For information on Storylines Global Inc., including more details on our current job openings, visit our website at www.storylines.com / careers .
All applicants will receive an acknowledgment that their application has been received within 2 to 3 business days from the receipt of the application.
Those candidates selected for further consideration will be contacted two days before the closing date.
Storylines Global Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, expression, or any other characteristic protected by federal, state or local laws.
Hotel Restaurant General Manager
Hotel Restaurant General Manager Miami, FL Salary : $95000 - $100000 DESCRIPTION :
The Hotel Restaurant General Manager will be part of a F&B Hospitality management company known for taking over restaurants inside of full-service hotels and transforming their kitchens into delivery hubs that provide virtual room service and catering to nearby limited- and select-service hotels.
The GM role oversees the overall operation of a hotel restaurant as well as develops and maintains a high performance team that achieves guest satisfaction and financial success.
The ideal candidate will leverage their entrepreneurial experience to manage a successful hotel restaurant and its staff.
Duties and responsibilities include :
- Hiring, training, and providing on-going communication to staff to deliver first-class service while promoting a culture of accountability.
- Adhering to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs (P&L management).
- Responsible for ensuring that all financial (invoices, reporting) and personnel / payroll related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
- Managing facility and equipment in the responsible areas to make sure they are in complete working order.
- Ensuring high quality of food preparation and service.
- Creating a positive work environment
- Ensures consistent, high-quality service standards are maintained through effective training and feedback mechanisms
- Evaluate employee performance and build reward and recognition systems.
- Propose staff changes in assigned areas, including the hiring, promotion, demotion, and termination.
- Manage vacation requests and staff absences.
- Maintain close work relationships with other departments and their leaders to promote feedback, cross training and efficient operations.
- Be able to work any shift, any day and long hours when necessary.
QUALIFICATIONS :
- Ability to work in the United States
- Fluent written and spoken English
- Five years restaurant, bar, or hospitality experience required
- Three years Food & Beverage management experience required, preferably in a hotel setting
- Microsoft Office knowledge required
- Must present a well-groomed appearance
- Exceptional and professional communication skills, both oral and written
- Strong leadership, sound judgment, and superior decision-making, problem-solving and follow up skills BENEFITS :
- Medical
- Medical
- Dental
- Vision
- Life
- 401K
- Parking space
- Medical Savings Account
Hotel Housekeeping Supervisor (FT)
South Beach Hotel - Housekeeping Supervisor
The Housekeeping Room Attendant is responsible for ensuring all aspects of the assigned guest rooms are cleaned to the highest standards and all details are attended to with care.
The Room Attendant will report directly to the Housekeeping Managers and Director of Housekeeping.
Requirements :
- Have a minimum of 3 years of experience in a similar position.
- A flexible schedule is required, including some evenings, weekends, and holidays.
- Excellent organizational skills and communication skills are necessary.
- Must be able to work in a high-paced and dynamic operation.
- Must be detailed oriented, excellent computer skills necessary.
- Have a pleasant, friendly, and helpful manner.
- Work in a safe, prudent, and organized manner.
- Able to handle multiple tasks at one time.
- Able to consistently delight and satisfy our guests.
Equal Employer Opportunity Statement :
C&E Building Maintenance, Inc. provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
In addition to federal law requirements, C&E Building Maintenance, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
C&E Building Maintenance, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Improper interference with the ability of C&E's colleagues to perform their job duties may result in discipline up to and including discharge.
About C&E Building Maintenance :
C&E is a private commercial janitorial company committed to providing quality building janitorial services to condominium associations in high rise condominium buildings.
Originally founded in Miami Beach in 1983, C & E maintains long term relationships with communities in coastal areas from Miami Dade to Broward County.
Manager, Hotel Procurement (8007)
Job Name : Manager, Hotel Procurement (8007) Job Type : Contract Country : United States City : Miami Languages :
This will be covering a 3 month maternity leave with a possible extension.
The Manager hotel procurement primary responsibility is the management and oversight of the outsourcing of hotel room inventories and accurate reporting of inventory data.
This position analyzes room needs and supply levels to anticipate inventory issues and shortages as well as manages rooms release schedules to optimize the costs.
The Hotel Inventory Manager also audits invoices and requisitions of incoming and outgoing hotel costs and is responsible for the hotel room inventory.
Leads the Department’s hotel supplier relationships and identifies and determines the best suitable products and relationships in each location to offer high-end, innovative experiences for our guests.
The position has responsibility for over 70 Turnaround locations worldwide to support the company aspiration to elevate our global hotel portfolio in line with our brand mission to unlock deeper experiences in luxury .
Key Responsibilities :
- Enable the procurement of global hotel portfolio that caters to our brand mission and our guest’s expectation.
- Manage all the hotel inventory room requests and cancellation deadline and ensure accurate inventory at all time.
- Conduct hotel market analysis and hotel assessment activities to support sourcing strategies.
- Negotiate with regional and global hotel suppliers to ensure best-in-class offerings at competitive rates.
- Manage the hotel operating and costs to meet budgets.
- Develop and realize a vision on how to interact and communicate with our hotel supply partners.
- Establish and strengthen our hotel partnerships that will elevate our guest experience
- Manage department-overarching projects that affect the global organization (e.g. product launches).
- Works with Global Supply and Department Director of Finance to setup vendors for payments.
Job Requirements and Qualifications expected
Education :
BSc / BA in Travel, Tourism and Hospitality, Business Administration, Management or similar
Years of experience :
Several years of proven experience of managing supplier relations, preferably within the hotel / hospitality, meeting planning or Destination Management space.
Essential qualifications and skills :
- Commercially minded, with strong analytical skills. Experience creating dashboards for metrics reporting
- Excellent understanding of guest expectations and using his / her talent to analyze and understand guest feedback and needs.
- Strong negotiating & networking skills that resulted in long-standing relationships with all major hotel chains and hotels in the luxury space.
- Highly experienced with RFP processes (preferably with Cvent experience) and contract negotiations & reviews.
- Excellent communication, negotiation and stakeholder management skills to influence and inspire business partners and support cross-functional teams in delivering results.
- Entrepreneurial mindset that spurs innovation, combined with analytical and problem-solving skills.
- Enjoys and performs efficiently in partnership with other team members as well as in a decentralized structure.
Hotel Operations Manager
We are currently seeking a highly skilled and motivated individual to join our team as a Hotel Operations Manager . As the Hotel Operations Manager , you will be responsible for overseeing and coordinating all aspects of the hotel's daily operations to ensure a seamless and exceptional guest experience.
You will work closely with various departments, including the front desk, housekeeping, and maintenance, to ensure efficient and effective operations.
RESPONSIBILITIES :
- Supervise and manage daily hotel operations, including front desk, housekeeping, and maintenance departments.
- Develop and implement standard operating procedures to enhance efficiency and productivity.
- Monitor and evaluate departmental performance, identifying areas for improvement and implementing corrective actions.
- Ensure compliance with health, safety, and sanitation standards.
- Collaborate with the sales and marketing team to optimize occupancy and revenue.
- Oversee the hiring, training, and development of hotel staff.
- Foster a positive working environment and promote teamwork among employees.
- Handle guest inquiries, complaints, and special requests, ensuring prompt and satisfactory resolutions.
- Conduct regular inspections of hotel facilities to ensure cleanliness, maintenance, and adherence to brand standards.
- Manage budgets and expenses, ensuring cost control measures are in place.
- Stay updated on industry trends and best practices to improve hotel operations continuously.
QUALIFICATIONS :
- Bachelor's degree in hospitality management or a related field (or equivalent experience).
- Proven experience in hotel operations, preferably in a managerial role.
- Strong knowledge of hotel operations, including front office, housekeeping, and maintenance.
- Excellent leadership and supervisory skills.
- Exceptional customer service and problem-solving abilities.
- Solid understanding of financial management principles.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Proficiency in hotel management software and computer systems.
- Flexibility to work evenings, weekends, and holidays as needed.
INTENT AND FUNCTION OF JOB DESCRIPTIONS :
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded.
Requirements, skills, and abilities included have been determined to be the minimal standards required to perform the role successfully.
In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.
Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts.
The organization maintains its status as an at-will employer.
READY TO JOIN OUR TEAM?
We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be suitable for this job, please fill out our initial 3-minute, mobile-friendly application.
We look forward to meeting you!
Equal Employment Opportunity