Opportunity : General Manager

Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.

Potential Career Path

Area General Manager Regional Director of Operations Vice President of Operations

Compensation : $100,000

$100,000

Responsibilities :

Essential Job Functions

• Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and are consistent with HHM core values.
• Tour and visually inspect the property on a daily basis. Monitor cost control, property condition, cleanliness, quality of product, and service throughout the hotel.
• Supervise the development of and revision of business plan, annual budget, financial reports, and annual and monthly forecasts that clearly explain operational effectiveness, trends, and variances.
• In conjunction with sales leader, develop and implement sales and marketing plans.
• Critically review reports of occupancy and revenue, partner with revenue management professionals to analyze trends, and implement changes to maximize room revenue.
• Maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners.
• Handle associate issues appropriately and in conjunction with human resources following HHM policies.
• Participate in community affairs and maintain positive public image for HHM and hotel.
• Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained.
• Travel to attend corporate meetings, sales trips and serve on committees.
• Monitor quality assurance scores and / or guest feedback and communicate to and train associates accordingly.
• Create specific, measurable, achievable, realistic, and timely action plans to drive culture of guest service and above-average GSS score and remedy guest service deficiencies.
• Oversee sales department operations, and regularly participate in sales calls / client visits.
• Participate in Chamber of Commerce and local associations to network with members of the neighborhood / community.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management.

Qualifications :

Position Requirements

• Associate or Bachelor’s Degree in Business, Hospitality, or a related field
• Previous hotel management experience is required

HHM Benefits and Perks

• Medical, Dental, and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational / Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching
• Occasional travel is required

What We Believe

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

About Company

HHM Hotels is an award-winning hotel management and investment company that operates over 200 full-service and select-service hotels with 10,000 associates in markets across the country.

HHM Hotels is a leading manager of different brands and also operates over 30 independent luxury and lifestyle hotels. The highly experienced and stable operating team is known for being nimble, accountable, and passionate in how they drive market-leading results for owners and best-in-class experiences for associates and guests.

Pay is $28 per hour! Quarterly Bonus! 90-Day Raise! Family-Sized Benefits! Candidates with HVAC, plumbing, and building or facilities maintenance experience encouraged to apply!

Property Location :

4550 North Central Park Blvd. - Denver, Colorado 80238

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels.

There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonuses up to $3200 / year (we succeed together!) based on hotel results
• Work-life-balance Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Forbes' Best Midsize Employers (2023) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.

D. Power 17 years in a row (that's a record!)

Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans.

This role is eligible for a discretionary quarterly +1 Service bonus.

What you will do :

Maintain safe and smooth-running physical hotel property and grounds.

Ensure exceptional, positive experiences for our diverse team members and guests.

Perform repairs and preventive maintenance for all areas of the property.

Enjoy a variety of plumbing, electrical, refrigeration, kitchen equipment, light carpentry, painting, and HVAC system repairs.

Develop, implement, and monitor programs to ensure a safe facility and work environment in compliance with all appropriate regulations : ergonomic, emergency response, and injury prevention.

Keep detailed records and reports.

Provide ongoing training to Maintenance Tech I team members.

Collaborate with management to recruit, interview, and schedule for department needs.

Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you :

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek self-motivated, organized team members with these qualifications.

Advanced maintenance knowledge and skills, with ability to handle all aspects of hotel maintenance

Capacity to provide ongoing training for Maintenance Tech I team members

Knowledge of water chemistry, water testing, filtration, and mechanical operations

Experience in developing, implementing, and monitoring programs to ensure work and safety compliance with ergonomic, emergency-response, and injury-prevention regulations

Knowledge of building maintenance, including minor electrical repair, and plumbing

Ability to speak, write, and receive direction (written and verbal direction) in English

Flexibility to be available for emergency repairs

Rise. Shine. Work Happy.

Hiring Immediately!

The pay range is

$27.18 - $54.36

The starting wage may be above the minimum rate, based on relevant experience, skills, and education.

We’re in search of a housekeeper to ensure guest satisfaction during their stay with us. Responsibilities include cleaning guest rooms, restrooms, and common areas, making beds, doing laundry, ironing sheets, and other general cleaning duties as assigned.

The ideal candidate is a cleaning enthusiast, a team-player, and a highly-organized professional. Compensation :

16.00 - 16.50 hourly

Responsibilities :

• Answer general questions from guests
• Make beds, strip sheets, stock rooms with toiletries, do laundry, vacuum, mop, and perform other cleaning duties as needed
• Manage the cleanliness of common spaces such as the hallways, public restrooms, and hotel lobby
• Perform cleaning duties and arrange guest rooms to our hotel’s standard before guests arrive
• Track rooms cleaned and document lost and found items, damage, and repairs needed

Qualifications :

• Good understanding of cleaning techniques and products
• High school diploma, G.E.D. or equivalent
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• 1+ years as a professional housekeeper or similar position

About Company

Located in Westminster, just off US-36, we offer easy access to downtown Denver and Boulder. Rocky Mountain Airport and Denver International Airport are in close proximity to the hotel.

The hotel has superb guest rooms and suites with modern decor and comfortable furnishings, including amenities such as complimentary WiFi and breathtaking views of the Rocky Mountains.

We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel.

We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies.

You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and completing any special projects as directed by housekeeping managers.

Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service.

If this sounds like an exciting opportunity, please apply now! Compensation :

$17 - $18 hourly

Responsibilities :

• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
• Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
• Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
• Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
• Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management

Qualifications :

• Strong knowledge of cleaning techniques and products
• 1 year experience as a houseperson or housekeeper strongly desired
• Proven customer service experience with a strong guest-focused mentality
• Must have graduated high school or received an equivalent certification (GED)
• Solid work ethic and excellent organizational, time management, and communication skills

About Company

Whether you’re traveling for business or vacation, Hyatt Place Denver Tech Center provides the guest facilities, amenities and location to make travel a breeze.

We’re located in the heart of Denver's Technology Center making for the perfect combination for a memorable trip.

Join our family at our fully, top to bottom, renovated Hyatt Place Denver Tech Center Today!

Job Purpose :

Perform general maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained.

Job Responsibilities :

• Perform preventive maintenance on major equipment and systems; using a window based computer system.
• Support the Engineer IV with shift supervision, projects, or any aspect of maintenance / engineering operations which may include assigning daily work and projects, training and coaching employees, inspecting work for quality and productivity, etc.
• Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc.

replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.

• Assist in training and instruct other members of the staff by passing along other knowledge and skills to assist them in their development and the advancement of your own.
• Analyze problems and formulate plans to get work done quickly including procurement of materials, part, etc., with a high degree of quality.
• Monitor efficiency of equipment and electrical systems such as air conditioning controls, guests entrance / access doors, television sets, lighting systems and makes minor repairs and / or replacements to ensure proper operation and maximum efficiency.
• Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen / refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.
• May assist with other duties as assigned.

The Maintenance Engineer will report to the Engineering Management team.

Job Skills :

• A minimum of 2 years building maintenance experience required, with hotel experience preferred.
• Experienced in plumbing, electrical, mechanical, and carpentry fields is preferred.
• Must possess exceptional written and verbal communication skills.
• Must have the ability to write routine reports, keep logs, and correspondence and ability to speak effectively with customers and associates.
• The ability to deal with internal & external guests with a high level of professionalism, tact and diplomacy.
• Must be guest service focused and understand expectations of hospitality demands.
• Must be able to work flexible schedule, weekends and holidays.
• Must possess strength and desire to provide exceptional customer service.
• Should have some working knowledge of building systems, including life-safety systems, is preferred for this position but not required.
• Must be proficient in general computer knowledge.
• Must have the ability to read and interpret documents as safety rules (i.e. Lockout Tag out, JSA's), safety awareness information (i.

e., MSDS) operating and maintenance instructions, and procedure manuals.

Job Qualifications :

Experience : Maintenance : 1 year (Required)

Education : High school or equivalent (Required)

Job Type : Full-time

Benefits :

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

This Job Is Ideal for Someone Who Is :

Detail-oriented would rather focus on the details of work than the bigger picture

Autonomous / Independent enjoys working with little direction

Innovative prefers working in unconventional ways or on tasks that require creativity