Utility Hotel - Pride of America

Permanent

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.

We’re continually seeking top talent that are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

APPLY ONLINE

If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started.

All candidates must complete an on-line application to be considered.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE : NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.

With a combined fleet of 29 ships with approximately 60,000 berths, these brands of NCLH offer itineraries to more than 490 destinations worldwide.

The Company has 8 additional ships scheduled for delivery through 2027, comprising approximately 24,000 berths. The combined brands of Norwegian Cruise Line Holdings currently employ over 31,000 shipboard crew from more than 110 different countries.

As our company adds new destinations, itineraries and ships, there are wonderful opportunities for new crew to join our family!

Are you looking for a fantastic job on the high seas? Apply to live and work on Norwegian Cruise Line M / S Pride of America which has a year-round Hawaiian itinerary! Inaugurated in 2005, the Pride of America is the only large passenger vessel.

To take a 360 virtual tour of the ship, click here :

PLEASE READ PRIOR TO COMPLETING THE APPLICATION

PER UNITED STATES COAST GUARD REGULATIONS, CREW MEMBERS ONBOARD THE PRIDE OF AMERICA MUST BE UNITED STATED CITIZENS OR PERMANENT RESIDENTS RESIDENT ALIENS (GREEN CARD HOLDERS).

FAILURE TO MEET THIS REQUIREMENT WILL AUTOMATICALLY DISQUALIFY YOU FOR EMPLOYMENT CONSIDERATION ONBOARD THE PRIDE OF AMERICA.

POSITION SUMMARY / ESSENTIAL FUNCTIONS

The Utility Hotel maintains the cleanliness and orderliness of all public, crew and surrounding areas.

  • Carries out the following assignments :
  • Shampoos and vacuums carpets and furniture as needed.
  • Cleans, strips, waxes all hard floors as required.
  • Washes windows, walls and ceilings as needed.
  • Empties liter bins and ash urns constantly and keeps areas clean at all times.
  • Services restrooms and maintains cleanliness and orderliness.
  • Polishes brass, handrails and fixtures as needed.
  • Dusts assigned work areas daily.
  • Cleans glass doors daily.
  • Responsible to keep all guest public areas clean and vacuumed as well as all staircases, hallways, elevators.
  • Cleans and maintains : Spa, Fitness Center.
  • Responsible for all crew public areas, including crew messes, crew bar, crew laundry, crew relaxation areas, corridors, staircases and landings.
  • Fogs, sanitizes, (using bio-globes machine) AGE rooms, smoking rooms, casino, cigar bars, and areas which have an odor, on a regular basis.
  • Offers all possible assistance to guests.
  • Familiar with the use of cleaning equipment and maintains the cleaning equipment in good working order.
  • Keeps chemical and cleaning lockers clean and orderly.
  • Reports any loss or damage of linen, furniture, fixtures or equipment.
  • Assists with cocktail parties, stateroom deliveries, and other work related duties in the Housekeeping Department assigned by the Supervisor.
  • Provides guest requests in the absence of the room steward / ess. This includes make up and turn down service.
  • Responsible for the collection and deliveries of guest luggage to / from respective decks.
  • Provides assistance to stateroom stewards during turn around day by stripping bed and pillows, removing linen, towels, chinaware, glassware, and garbage from the rooms.

Additionally, collecting and removing the bags of soiled linens and towels. Sanitizes the ice bucket, lid, coffee carafe, and coffee filter basket for assigned stateroom sections.

Vacuums staterooms and guest corridors.

  • Assists on Turnaround Day with wheelchair assistance when necessary.
  • Attends daily briefings before and after the shift.
  • Secures lockers and signs-in and out on time sheets.
  • Assumes other duties assigned by the Head Cleaner and Head Steward.
  • Maintains the standards recommended by USPH, SEMS, Waypoint and NCL Hotel Operations.
  • Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
  • Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his / her position.

QUALIFICATIONS / REQUIREMENTS

  • Minimum of six months experience performing hotel-related duties is preferred.
  • Advanced level of English verbal and writing skills is required.

EDUCATION

High School Diploma or GED or foreign equivalent is required.

REQUIRED ATTRIBUTES

  • Eager to Work and Gain Experience
  • Passionate about hospitality and customer service driven
  • Must have a professional appearance and good hygiene
  • Respect for all co-workers and guests
  • Able to work 7 days a week
  • Ability to live in close quarters, share limited space with other cabin-mates
  • You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard Merchant Mariner Credential (MMC) as well as a Transportation Workers Identification Credential (TWIC).

In order to qualify for an MMC you must : Be at least 18 years of age Be a US Citizen or Permanent Resident Alien Pass Physical Exam / Drug Screen Have a Reasonably Clear Background

The U.S. Coast Guard (USCG) requires all crew members employed with NCL America aboard the Pride of America to hold a Merchant Mariner Credential (MMC).

In order to qualify for a MMC, applicants must demonstrate specific physical abilities necessary to perform shipboard duties per USCG guidelines (COMPDTPUB 16700.

4 NVIC 04-8). Shall have a Body Mass Index (BMI) of 40.0 or less. Blood Pressure as per USCG a maximum 160 / 100.

NORWEGIAN CRUISE LINE :

With 18 world class vessels, including the newest, Norwegian Prima, Norwegian Cruise Line has one of the most nimble and contemporary fleets in the industry.

Fourteen ships are divided among five different classes, including the Sun, Dawn, Jewel, Breakaway and Breakaway Plus Class.

Norwegian Epic, Pride of America and Norwegian Spirit are in their own classes, adding to the brand's variety of vessels.

Following the Breakaway Plus Class, the most innovative and successful class in the Company's history, Norwegian Cruise Line announced in 2017 the next generation class of ships with Prima Class.

The Company welcomes 6 ships from 2022 to 2027. The new class will build upon the brand's legacy of freedom and flexibility found across its fleet and feature a host of cutting-edge designs that will further elevate its already award winning guest experience.

OCEANIA CRUISES :

Oceania Cruises is the World's Leading Culinary - and Destination-Focused Cruise Line. The Finest Cuisine at Sea®, Destination Specialists and Small & Luxurious Ships are the pillars that define Oceania Cruises' five-star product, positioning the line as the cruise company of choice for travelers seeking a truly refined and casually elegant travel experience.

Featuring a fleet of small, luxurious ships, Oceania Cruises offers a vacation experience renowned for its gourmet culinary program inspired by Master Chef Jacques Pepin and its array of destination-rich itineraries spanning the globe.

Seasoned world travelers are drawn to Oceania Cruises' diverse voyages, which call on more than 400 ports across Europe, Asia, Africa, Australia, New Zealand, the South Pacific and the Americas.

Oceania Cruises will welcome the stunning new Vista in summer 2023.

REGENT SEVEN SEAS CRUISES :

Regent Seven Seas Cruises is the leading luxury cruise line, delivering An Unrivaled Experience® for over 25 years. Carrying no more than 750 guests, the line's spacious and stylish ships - Seven Seas Explorer®, Seven Seas Mariner®, Seven Seas Navigator®, Seven Seas Splendor® and Seven Seas Voyager® - form the World's Most Luxurious Fleet and explore more than 450 immersive destinations globally.

Offering Unrivaled Space at Sea™, guest enjoy sumptuous all-suite accommodations, nearly all with private balconies, which are among the largest at sea, as well as highly personalized service throughout lavish public areas and expansive outdoor spaces.

The Team at Regent Seven Seas Cruises is currently preparing for the debut of Seven Seas Grandeur® in summer 2023.

Apply Now

Related Jobs

Utility Hotel - Pride of America

Pride of America San Francisco, CA
APPLY

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.

We’re continually seeking top talent that are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

APPLY ONLINE

If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started.

All candidates must complete an on-line application to be considered.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE : NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.

With a combined fleet of 29 ships with approximately 60,000 berths, these brands of NCLH offer itineraries to more than 490 destinations worldwide.

The Company has 8 additional ships scheduled for delivery through 2027, comprising approximately 24,000 berths. The combined brands of Norwegian Cruise Line Holdings currently employ over 31,000 shipboard crew from more than 110 different countries.

As our company adds new destinations, itineraries and ships, there are wonderful opportunities for new crew to join our family!

Are you looking for a fantastic job on the high seas? Apply to live and work on Norwegian Cruise Line M / S Pride of America which has a year-round Hawaiian itinerary! Inaugurated in 2005, the Pride of America is the only large passenger vessel.

To take a 360 virtual tour of the ship, click here :

PLEASE READ PRIOR TO COMPLETING THE APPLICATION

PER UNITED STATES COAST GUARD REGULATIONS, CREW MEMBERS ONBOARD THE PRIDE OF AMERICA MUST BE UNITED STATED CITIZENS OR PERMANENT RESIDENTS RESIDENT ALIENS (GREEN CARD HOLDERS).

FAILURE TO MEET THIS REQUIREMENT WILL AUTOMATICALLY DISQUALIFY YOU FOR EMPLOYMENT CONSIDERATION ONBOARD THE PRIDE OF AMERICA.

POSITION SUMMARY / ESSENTIAL FUNCTIONS

The Utility Hotel maintains the cleanliness and orderliness of all public, crew and surrounding areas.

  • Carries out the following assignments :
  • Shampoos and vacuums carpets and furniture as needed.
  • Cleans, strips, waxes all hard floors as required.
  • Washes windows, walls and ceilings as needed.
  • Empties liter bins and ash urns constantly and keeps areas clean at all times.
  • Services restrooms and maintains cleanliness and orderliness.
  • Polishes brass, handrails and fixtures as needed.
  • Dusts assigned work areas daily.
  • Cleans glass doors daily.
  • Responsible to keep all guest public areas clean and vacuumed as well as all staircases, hallways, elevators.
  • Cleans and maintains : Spa, Fitness Center.
  • Responsible for all crew public areas, including crew messes, crew bar, crew laundry, crew relaxation areas, corridors, staircases and landings.
  • Fogs, sanitizes, (using bio-globes machine) AGE rooms, smoking rooms, casino, cigar bars, and areas which have an odor, on a regular basis.
  • Offers all possible assistance to guests.
  • Familiar with the use of cleaning equipment and maintains the cleaning equipment in good working order.
  • Keeps chemical and cleaning lockers clean and orderly.
  • Reports any loss or damage of linen, furniture, fixtures or equipment.
  • Assists with cocktail parties, stateroom deliveries, and other work related duties in the Housekeeping Department assigned by the Supervisor.
  • Provides guest requests in the absence of the room steward / ess. This includes make up and turn down service.
  • Responsible for the collection and deliveries of guest luggage to / from respective decks.
  • Provides assistance to stateroom stewards during turn around day by stripping bed and pillows, removing linen, towels, chinaware, glassware, and garbage from the rooms.

Additionally, collecting and removing the bags of soiled linens and towels. Sanitizes the ice bucket, lid, coffee carafe, and coffee filter basket for assigned stateroom sections.

Vacuums staterooms and guest corridors.

  • Assists on Turnaround Day with wheelchair assistance when necessary.
  • Attends daily briefings before and after the shift.
  • Secures lockers and signs-in and out on time sheets.
  • Assumes other duties assigned by the Head Cleaner and Head Steward.
  • Maintains the standards recommended by USPH, SEMS, Waypoint and NCL Hotel Operations.
  • Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
  • Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his / her position.

QUALIFICATIONS / REQUIREMENTS

  • Minimum of six months experience performing hotel-related duties is preferred.
  • Advanced level of English verbal and writing skills is required.

EDUCATION

High School Diploma or GED or foreign equivalent is required.

REQUIRED ATTRIBUTES

  • Eager to Work and Gain Experience
  • Passionate about hospitality and customer service driven
  • Must have a professional appearance and good hygiene
  • Respect for all co-workers and guests
  • Able to work 7 days a week
  • Ability to live in close quarters, share limited space with other cabin-mates
  • You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard Merchant Mariner Credential (MMC) as well as a Transportation Workers Identification Credential (TWIC).

In order to qualify for an MMC you must : Be at least 18 years of age Be a US Citizen or Permanent Resident Alien Pass Physical Exam / Drug Screen Have a Reasonably Clear Background

The U.S. Coast Guard (USCG) requires all crew members employed with NCL America aboard the Pride of America to hold a Merchant Mariner Credential (MMC).

In order to qualify for a MMC, applicants must demonstrate specific physical abilities necessary to perform shipboard duties per USCG guidelines (COMPDTPUB 16700.

4 NVIC 04-8). Shall have a Body Mass Index (BMI) of 40.0 or less. Blood Pressure as per USCG a maximum 160 / 100.

NORWEGIAN CRUISE LINE :

With 18 world class vessels, including the newest, Norwegian Prima, Norwegian Cruise Line has one of the most nimble and contemporary fleets in the industry.

Fourteen ships are divided among five different classes, including the Sun, Dawn, Jewel, Breakaway and Breakaway Plus Class.

Norwegian Epic, Pride of America and Norwegian Spirit are in their own classes, adding to the brand's variety of vessels.

Following the Breakaway Plus Class, the most innovative and successful class in the Company's history, Norwegian Cruise Line announced in 2017 the next generation class of ships with Prima Class.

The Company welcomes 6 ships from 2022 to 2027. The new class will build upon the brand's legacy of freedom and flexibility found across its fleet and feature a host of cutting-edge designs that will further elevate its already award winning guest experience.

OCEANIA CRUISES :

Oceania Cruises is the World's Leading Culinary - and Destination-Focused Cruise Line. The Finest Cuisine at Sea®, Destination Specialists and Small & Luxurious Ships are the pillars that define Oceania Cruises' five-star product, positioning the line as the cruise company of choice for travelers seeking a truly refined and casually elegant travel experience.

Featuring a fleet of small, luxurious ships, Oceania Cruises offers a vacation experience renowned for its gourmet culinary program inspired by Master Chef Jacques Pepin and its array of destination-rich itineraries spanning the globe.

Seasoned world travelers are drawn to Oceania Cruises' diverse voyages, which call on more than 400 ports across Europe, Asia, Africa, Australia, New Zealand, the South Pacific and the Americas.

Oceania Cruises will welcome the stunning new Vista in summer 2023.

REGENT SEVEN SEAS CRUISES :

Regent Seven Seas Cruises is the leading luxury cruise line, delivering An Unrivaled Experience® for over 25 years. Carrying no more than 750 guests, the line's spacious and stylish ships - Seven Seas Explorer®, Seven Seas Mariner®, Seven Seas Navigator®, Seven Seas Splendor® and Seven Seas Voyager® - form the World's Most Luxurious Fleet and explore more than 450 immersive destinations globally.

Offering Unrivaled Space at Sea™, guest enjoy sumptuous all-suite accommodations, nearly all with private balconies, which are among the largest at sea, as well as highly personalized service throughout lavish public areas and expansive outdoor spaces.

The Team at Regent Seven Seas Cruises is currently preparing for the debut of Seven Seas Grandeur® in summer 2023.

Permanent
APPLY

Hotel Interior Designer

Stanford Hotels San Francisco, CA
APPLY

Pay Range : $36.06-$52.88

Stanford Hotels is seeking an Interior Designer to join their team!

The Interior Designer will be expected to manage all project-related tasks while collaborating with fellow design team members, vendors and consultants.

The ideal candidate is collaborative, pro-active, self-motivated, positive, enthusiastic, energetic, willing to learn new things and work independently.

The ideal candidate will have experience in the design and construction industry and enjoy everything from mood boards to budgeting and enjoy spending time tailoring the design to fit the brief while finding creative solutions to problems.

This position is located at the Stanford Hotels Corporate Office in San Francisco, but travel to other locations will be required.

This position will collaborate with other members of the Design team in the office.

WHAT YOU'LL DO :

  • Partner with architects and in house design team to develop design and specifications for existing and new Hotel properties.
  • Create FF&E schedules and specifications with Design Spec Software.
  • Ensure contractors deliver a high-quality product to maintain Hotels standards
  • Research materials and methods regarding constructability, cost, quality, and schedule concerns to internal hotel team members
  • Build and maintain relationships with internal team members and external vendors
  • Assist in the development and realization of project from start to finish.

WHAT WE NEED :

  • 5-10 years of experience in Interior Design in hospitality (preferred) or for an Interior Design firm
  • Bachelor’s Degree in Interior Design or related field
  • Exceptional attention to detail
  • A fearlessness about getting your hands dirty - literally and figuratively
  • Proficient in Adobe Creative Suite, 3D Modeling Programs : Revit, Sketchup, Auto CAD experience preferred
  • General understanding of construction industry best practices, building & ADA codes
  • Comprehensive knowledge of hospitality design standards and an understanding of hospitality operations
  • Proven organizational abilities and attention to detail with the ability to manage multiple projects across various phases
  • Strong experience in management and coordination of FF&E specification deliverables / implementation and available vendor / fabricators
  • Strong experience in the management and implementation of a design concept in a team environment through completion that is on schedule and meets budget and design intent
  • Ability to read design plans and blue prints (preferred), and create presentation boards
  • Proven ability to manage projects within budgetary constraints
  • Must have strong verbal and written communication skills and excellent customer service skills
  • Strong organizational skills and multi-task oriented
  • Microsoft Word, Excel & Outlook skills
  • Must be willing to travel and flexible with working hours / days at all locations

WHAT WE OFFER :

  • Medical / Dental / Vision Plans
  • Exercise / Gym Discounts
  • Weight Mgmt. / Healthy Eating Programs
  • Nursing Mothers Programs
  • Life Insurance / Accidental Death & Dismemberment
  • Accident Insurance / Critical Illness Insurance / Hospital Insurance
  • Long-Term Disability & -Short-Term Disability
  • 401k - with a match!
  • Financial Coaching
  • Discount Programs - travel & lifestyle / commuter
  • Career Development
  • Education Assistance
  • Team Building Activities (onsite / off-site)
  • Employee Assistance Programs
  • Mental Health Support Tools
  • Holiday pay - 8 days! / Competitive Vacation Time / Sick Pay

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Full-time
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Maintenance Assistant - Madrone Hotel

East Bay Asian Local Development Corporation San Francisco, CA
APPLY

Emphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations of the East Bay to build healthy, vibrant and safe neighborhoods through community development.

EBALDC is a first-generation social enterprise founded in 1975 that has consistently generated >

75% of our revenue from earned income. Our businesses and programs generate revenue to support sustained social impact. We oversee a diverse range of businesses and programs, including real estate development, property management, social services, and professional services, some of which are corporate operations and others are operated as subsidiaries and through partnerships with public and private partners.

EBALDC is dedicated to building a culturally diverse and pluralistic organization committed to working in multicultural communities, and strongly encourages minorities, people of color and women to apply for our employment opportunities.

EBALDC is an equal opportunity employer and makes employment decisions on the basis of merit, including the applicant’s ability to champion EBALDC mission, values and organizational culture.

EBALDC wants to have the best available persons in every job. EBALDC policy prohibits unlawful discrimination on any basis protected by federal, state or local law or ordinance or regulation.

For more about our accomplishments and our mission , please visit : www.ebaldc.org East Bay Asian Local Development Corporation (EBALDC) is seeking for regular full time Maintenance Assistant in the Property Management department.

Schedule : Monday to Friday from 8 : 00 a.m. to 4 : 00 p.m. with some flexible scheduling required Summary : Under the direction of the Property Manager, performs skilled tasks in the maintenance and janitorial of rental units, common restrooms, area facilities, and grounds, and other work as required to protect the performance and curb appeal of the site.

With the Property Managers initiative to implement and / or maintain a preventive maintenance program to keep emergencies to a minimum and the site in good repair.

  • Key Duties and Responsibilities : Ensure all service requests assigned are addressed and completed in a timely and cost-effective manner and within policy;
  • Perform routine building maintenance duties, including painting, minor electrical repairs, plumbing, carpentry, sheetrock repairs, and heating and ventilation systems maintenance;
  • Perform janitorial duties to vacant units, common restrooms, facility area and throughout entire property to ensure property is free from trash and debris, and to ensure curb appeal of property is within organizational standards;
  • sweep, vacuum and damp-mop entrance floor sweep and vacuum around garbage areas following each pick-up replace damaged or used items of common usage sweep, vacuum, wash, and disinfect common bathrooms, and laundry area sweep, vacuum, wash, and arrange in an orderly fashion the community room, conference room, social room, management office, and maintenance office vacuum, dust, and wipe down hallways wash windows in common areas scrub and wash entrance clean and up-date the cleaning / supply closet Keep inventory of maintenance and cleaning supplies and equipment, and report needs to supervisor;
  • Maintain grounds and common areas to ensure they are operational, safe and clean for our residents and staff; Assist with performing monthly safety inspections, and keep proper records of same Assist with inspecting grounds, common areas, and structures for preventative and safety measures Maintain storage and work areas in a neat, safe, and secure condition;

Report hazardous or emergency conditions, extensive repair and maintenance needs to the Property Manager Order and pick up maintenance and janitorial supplies and materials as directed by the Property Manager Comply with all safety and health regulations Share emergency / on-call duties after business hours for immediate repairs and for the safety of the tenants and designated properties Perform additional duties as deemed necessary by the Property Manager Required Knowledge, Skills & Abilities : Basic knowledge of janitorial procedures.

Basic knowledge in all building repair trades, purchasing procedures and practices, work safety requirements, and repair procedures, and b asic knowledge of janitorial procedures.

Ability to keep accurate and detailed records Basic knowledge in electrical, plumbing, minor construction and preventive maintenance work Intermediate knowledge of janitorial procedures Ability to set priorities Ability to perform the following : minor repairs to building appliances and fixtures, repair and change locks, replace floor tile, clear clogged drains, repair or replace plumbing fixtures, patch holes in walls, clean unit interiors, perform miscellaneous carpentry repairs, perform minor masonry duties, interior and exterior painting Ability to read and decipher as built site plans.

Reading and computational literacy at the ninth grade level or above Demonstrated ability to perform building maintenance or experience in a related building trade field consisting of repairs, carpentry, electrical, plumbing, painting, refurbishing, cleaning, heating, and maintenance administration Ability to interact with residents and handle complaints with reasonable discretion and flexibility Physical Demands : Ability to lift moderately heavy objects up to 50 lbs, ability to sit, kneel, bend, stand, and climb ladders, perform duties requiring extensive maneuverability and normal strength Salary Range $38,000.

00 to $42,000.00 annually Benefits and Other Information EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees.

All candidates will be subject to a background check and COVID-19 Vaccination is required as a condition of employment Please NO PHONE CALLS! EBALDC is an EOE / AA Employer Powered by JazzHR

Full-time
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Director of Hotel Services

Hyatt Regency San Francisco San Francisco, CA
APPLY

Summary

At Hyatt, we believe our guests select us because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

As Director of Hotel Services, you are expected to lead by example and exceed guest expectations while interacting with all guests.

Come be a part of our team as our Director of Hotel Services at Hyatt Regency San Francisco and see why Hyatt has been named on the FORTUNE 2023 World's Most Admired Companies list!

We offer excellent benefits :

  • Free room nights, discounted Friends & Family room rates
  • Medical, prescription, dental and vision insurance
  • 401K with company match
  • Paid vacation, sick days, new child leave and personal day
  • Paid family bonding time and adoption assistance
  • Tuition reimbursement
  • Free colleague meals during shift
  • Employee stock purchase plan
  • Discounts at various retailers

The Director of Hotel Services is responsible for the oversight of the safety and security of the hotel. This person will respond to guest and employee emergencies, complete incident reports, supervise and train the security staff.

Additionally, the Director of Hotel Services will collaborate with local law enforcement and security associations, develop Emergency Readiness plans, and influence department labor and cost control decisions.

The salary range for this position is $91,200 to $136,800. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications

  • Minimum of 5 years of Security experience required. Previous Security Supervisor / Leadership experience highly preferred.
  • Previous Hotel / Hospitality experience preferred. Related industries / facilities could include Convention Centers, etc.
Full-time
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Second Assistant Manager (Hotel Assistant Manager)

Hyatt House Emeryville/San Francisco Bay Area San Francisco, CA
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Summary

HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium.

The 125 to 200 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access.

The public space features facilities such as a pool, a fitness center and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests.

HYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment.

The Second Assistant Manager position will report directly to the General Manager of the hotel, as well as the First Assistant Manager.

The responsibilities include managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection.

This position will have oversight of the housekeeping, front office and food and beverage departments of the property. A hands-on approach is necessary to effectively manage the quality of customer service and guest suite cleanliness.

Welcome to our new house, HYATT house! Benefits & Perks :

As a colleague, we have you covered with awesome benefits and perks. Some of those include :

  • Medical, Dental, Vision benefits offered at 30 days of employment
  • Complimentary on-site hotel parking
  • 401k options and company match
  • Discounted and complimentary hotel accommodations anywhere in the world
  • Tuition Reimbursement
  • Paid Holidays, Sick Time & Vacation
  • Discount partnerships with cell phone, car rentals, entertainment partnerships
  • And so much More!

Qualifications

  • Supervisory experience preferred as this position will oversee hotel associates
  • 1-2+ years experience working in a guest service oriented Food & Beverage establishment preferred
  • Housekeeping experience within a hotel preferred
  • College degree preferred
  • Intermediate word and excel required
  • Excellent verbal and written communication skills
  • Must be able to work a flexible work schedule as the hours for this management position will vary.
  • Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines
  • Strong interpersonal skills and a can-do positive attitude
Full-time
APPLY