GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.

We’re continually seeking top talent that are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

APPLY ONLINE

If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started.

All candidates must complete an on-line application to be considered.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE : NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.

With a combined fleet of 29 ships with approximately 60,000 berths, these brands of NCLH offer itineraries to more than 490 destinations worldwide.

The Company has 8 additional ships scheduled for delivery through 2027, comprising approximately 24,000 berths. The combined brands of Norwegian Cruise Line Holdings currently employ over 31,000 shipboard crew from more than 110 different countries.

As our company adds new destinations, itineraries and ships, there are wonderful opportunities for new crew to join our family!

Are you looking for a fantastic job on the high seas? Apply to live and work on Norwegian Cruise Line M / S Pride of America which has a year-round Hawaiian itinerary! Inaugurated in 2005, the Pride of America is the only large passenger vessel.

To take a 360 virtual tour of the ship, click here :

PLEASE READ PRIOR TO COMPLETING THE APPLICATION

PER UNITED STATES COAST GUARD REGULATIONS, CREW MEMBERS ONBOARD THE PRIDE OF AMERICA MUST BE UNITED STATED CITIZENS OR PERMANENT RESIDENTS RESIDENT ALIENS (GREEN CARD HOLDERS).

FAILURE TO MEET THIS REQUIREMENT WILL AUTOMATICALLY DISQUALIFY YOU FOR EMPLOYMENT CONSIDERATION ONBOARD THE PRIDE OF AMERICA.

POSITION SUMMARY / ESSENTIAL FUNCTIONS

The Utility Hotel maintains the cleanliness and orderliness of all public, crew and surrounding areas.

• Carries out the following assignments :
• Shampoos and vacuums carpets and furniture as needed.
• Cleans, strips, waxes all hard floors as required.
• Washes windows, walls and ceilings as needed.
• Empties liter bins and ash urns constantly and keeps areas clean at all times.
• Services restrooms and maintains cleanliness and orderliness.
• Polishes brass, handrails and fixtures as needed.
• Dusts assigned work areas daily.
• Cleans glass doors daily.
• Responsible to keep all guest public areas clean and vacuumed as well as all staircases, hallways, elevators.
• Cleans and maintains : Spa, Fitness Center.
• Responsible for all crew public areas, including crew messes, crew bar, crew laundry, crew relaxation areas, corridors, staircases and landings.
• Fogs, sanitizes, (using bio-globes machine) AGE rooms, smoking rooms, casino, cigar bars, and areas which have an odor, on a regular basis.
• Offers all possible assistance to guests.
• Familiar with the use of cleaning equipment and maintains the cleaning equipment in good working order.
• Keeps chemical and cleaning lockers clean and orderly.
• Reports any loss or damage of linen, furniture, fixtures or equipment.
• Assists with cocktail parties, stateroom deliveries, and other work related duties in the Housekeeping Department assigned by the Supervisor.
• Provides guest requests in the absence of the room steward / ess. This includes make up and turn down service.
• Responsible for the collection and deliveries of guest luggage to / from respective decks.
• Provides assistance to stateroom stewards during turn around day by stripping bed and pillows, removing linen, towels, chinaware, glassware, and garbage from the rooms.

Additionally, collecting and removing the bags of soiled linens and towels. Sanitizes the ice bucket, lid, coffee carafe, and coffee filter basket for assigned stateroom sections.

Vacuums staterooms and guest corridors.

• Assists on Turnaround Day with wheelchair assistance when necessary.
• Attends daily briefings before and after the shift.
• Secures lockers and signs-in and out on time sheets.
• Assumes other duties assigned by the Head Cleaner and Head Steward.
• Maintains the standards recommended by USPH, SEMS, Waypoint and NCL Hotel Operations.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his / her position.

QUALIFICATIONS / REQUIREMENTS

• Minimum of six months experience performing hotel-related duties is preferred.
• Advanced level of English verbal and writing skills is required.

EDUCATION

High School Diploma or GED or foreign equivalent is required.

REQUIRED ATTRIBUTES

• Eager to Work and Gain Experience
• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Able to work 7 days a week
• Ability to live in close quarters, share limited space with other cabin-mates
• You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard Merchant Mariner Credential (MMC) as well as a Transportation Workers Identification Credential (TWIC).

In order to qualify for an MMC you must : Be at least 18 years of age Be a US Citizen or Permanent Resident Alien Pass Physical Exam / Drug Screen Have a Reasonably Clear Background

The U.S. Coast Guard (USCG) requires all crew members employed with NCL America aboard the Pride of America to hold a Merchant Mariner Credential (MMC).

In order to qualify for a MMC, applicants must demonstrate specific physical abilities necessary to perform shipboard duties per USCG guidelines (COMPDTPUB 16700.

4 NVIC 04-8). Shall have a Body Mass Index (BMI) of 40.0 or less. Blood Pressure as per USCG a maximum 160 / 100.

NORWEGIAN CRUISE LINE :

With 18 world class vessels, including the newest, Norwegian Prima, Norwegian Cruise Line has one of the most nimble and contemporary fleets in the industry.

Fourteen ships are divided among five different classes, including the Sun, Dawn, Jewel, Breakaway and Breakaway Plus Class.

Norwegian Epic, Pride of America and Norwegian Spirit are in their own classes, adding to the brand's variety of vessels.

Following the Breakaway Plus Class, the most innovative and successful class in the Company's history, Norwegian Cruise Line announced in 2017 the next generation class of ships with Prima Class.

The Company welcomes 6 ships from 2022 to 2027. The new class will build upon the brand's legacy of freedom and flexibility found across its fleet and feature a host of cutting-edge designs that will further elevate its already award winning guest experience.

OCEANIA CRUISES :

Oceania Cruises is the World's Leading Culinary - and Destination-Focused Cruise Line. The Finest Cuisine at Sea®, Destination Specialists and Small & Luxurious Ships are the pillars that define Oceania Cruises' five-star product, positioning the line as the cruise company of choice for travelers seeking a truly refined and casually elegant travel experience.

Featuring a fleet of small, luxurious ships, Oceania Cruises offers a vacation experience renowned for its gourmet culinary program inspired by Master Chef Jacques Pepin and its array of destination-rich itineraries spanning the globe.

Seasoned world travelers are drawn to Oceania Cruises' diverse voyages, which call on more than 400 ports across Europe, Asia, Africa, Australia, New Zealand, the South Pacific and the Americas.

Oceania Cruises will welcome the stunning new Vista in summer 2023.

REGENT SEVEN SEAS CRUISES :

Regent Seven Seas Cruises is the leading luxury cruise line, delivering An Unrivaled Experience® for over 25 years. Carrying no more than 750 guests, the line's spacious and stylish ships - Seven Seas Explorer®, Seven Seas Mariner®, Seven Seas Navigator®, Seven Seas Splendor® and Seven Seas Voyager® - form the World's Most Luxurious Fleet and explore more than 450 immersive destinations globally.

Offering Unrivaled Space at Sea™, guest enjoy sumptuous all-suite accommodations, nearly all with private balconies, which are among the largest at sea, as well as highly personalized service throughout lavish public areas and expansive outdoor spaces.

The Team at Regent Seven Seas Cruises is currently preparing for the debut of Seven Seas Grandeur® in summer 2023.

About the Job :

Pay $17 - $20.50 / hour , plus tips, flexible work, and love working with kids? Destination Sitters is seeking babysitters for hotels, weddings, and events.

Destination Sitters, LLC is a national hotel and event babysitting company that is trusted and used by the finest hotels, convention centers, and wedding / event planners around the country.

We also provide group childcare at a variety of events, weddings, corporate meetings, and so on, including for the NFL, the Los Angeles Chargers, the Cystinosis Foundation, American Express, Edward Jones, and more.

Our mission is : We don't sit; we play.

Minimum Qualifications :

• 3+ years of babysitting experience.
• CPR and first aid certified or willing to get certified.
• Eligible to work in the US.
• Professional appearance.

Preferred Qualities :

• Loves kids.
• Dependable.
• Responsible.
• Punctual.
• Daytime availability.

Next Steps :

• Visit our website www.destinationsitters.com / and click on Become A Sitter to complete your application.

Main duties and responsibilities may vary depending on the area and the job.

Essential responsibilities include the following :

Cleaning and Disinfecting Surfaces and Areas

After each guest vacates a room, all surfaces and areas must be properly cleaned and disinfected. This includes objects such as toilets, countertops, bathtubs, showers, and eating surfaces.

Housekeeper must be knowledgeable in the proper use and safety of cleaning products.

Dusting and Polishing

Furniture and other woodwork in each room must be dusted regularly. Additionally, applying furniture polish to certain items may be required.

Light fixtures and ceiling fans also must be dusted.

Sweeping, Vacuuming, and Mopping

Depending on the floor surface, sweeping, vacuuming, or mopping may be needed. At times, carpets may need to be shampooed.

Organizing and Stocking

Hotels provide various items to their guests for convenience, such as soap, shampoo, conditioner, lotion, coffee and tea supplies, and stationery.

Housekeepers must know which items should be in each room and restock them as needed.

Changing Linens and Towels

Housekeepers must remove soiled linens and towels from the room, replacing them with clean items. This requires putting clean sheets on all beds in the room and replacing bathroom towels with a sufficient type and quantity.

Waste Removal

Removing waste from wastebaskets and ashtrays and disposing of it properly. Transport garbage containers from kitchen and work areas to dumpster;

empty and clean according standards. If the waste is hazardous, requires following Occupational Health and Safety rules and regulations for disposal.

Adhere to recycling regulations.

Maintain Cleanliness of all Dining Utensils

Responsible for making sure all plates, glasses, bowls and silverware are perfectly cleaned between uses by using an industrial dishwasher and then hand polishing to remove leftover smudges.

Stock kitchen lines with designated cleaned wares, utensils and equipment. Clean spills in kitchen and work area immediately.

Clean and sanitize pots, pans, utensils and other kitchen equipment.

Maintain Cleanliness of Kitchen and Storage Areas

Make sure the kitchen and storage areas are kept clean at all times. This includes cleaning industrial kitchen appliances, such as stoves, grills, freezers and ovens etc.

Organize and restock work areas for the next shift as specified in departmental standards. The kitchen must meet health and safety standards at all times.

Assist With Food Storage, Rotation and Preparation

Responsible for food preparation. This includes things like preparing fresh salads, grilling, garnishing dishes and adding fresh salt or pepper according to customer taste.

Qualifications :

To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential :

Ability to communicate in English with guests, co-workers and management to their understanding

• Ability to count
• Ability to read and write legibly
• Ability to work cohesively with co-workers as part of a team
• Ability to communicate in a second language, preferably Spanish
• Familiar with proper sanitation regulation Knowledge of proper chemical handling

Education : A high school education or its equivalent preferred.

Experience : Previous experience within the hospitality industry preferred.

Basic Expectations : Have a high degree of self-motivation and the ability to work independently. Ability to work under pressure in a demanding environment.

Bright and organized, detail oriented, confident and efficient person with great people skills and a can-do attitude.

Reasoning Ability : Must be able to apply common sense to carry out simple written or verbal instructions. Must be able to work with minimum supervision.

Physical Aspects of Position include but are not limited to the following :

• Constant standing and walking throughout
• Frequent lifting and carrying up to 25 -6 0 lbs.
• Frequent kneeling, pushing, pulling, lifting
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
• Occasional ascending or descending ladders, stairs and ramps
• Requires to reach with hands and arms and often stop, kneel, crouch or crawl.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.

This is a full-time position, and as such, hours and days to work WILL fluctuate up to and including weekends and holidays.

Front Desk - GSR - Day shift, Night Audit. Possibly weekend day shift.

Responsibilities :

• Registers hotel guests by acknowledging and welcoming guests entering the hotel, retrieving credit card information.
• Promptly enter guest information into a database.
• Provide guests with the hotel room information and hotel keys following established procedures.
• Keeping office and surrounding area clean.

Bilingual candidates preferred.

In the 6A-2P shift working with the housekeeping staff and be part of guest-check out.

JOB SUMMARY

Responsible for executing sales strategies and closing large group opportunities and for the team executing Group opportunity management (e.

g., Full Service and Select Service / Extended Stay, 10-300 peak room nights) and catering business for properties within the parameters handled by the group sales team within a market.

Monitors the effectiveness, quality, and productivity of the Group Sales team and sets the goals and direction of the group opportunity management team.

Partners closely with the Area Director, Sales, through a dotted line reporting relationship, to manage successful execution of the sales strategy by focusing on transactional excellence for customer accounts served in the market.

Partners with Area Sales leaders and properties to execute sales strategies and close group and catering business. Builds and maintains strong working relationships internally to enable cross-functional communication and opportunity development.

CANDIDATE PROFILE Education and Experience Required :

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major;

2 years experience in the sales and marketing or related professional area. OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; experience in the sales and marketing or related professional area. Preferred :
• 4 year college degree.
• 2 years of experience selling group business experience, either at a property or in a sales office.
• Previous experience leading teams
• Group sales opportunity management experience, either at a property or in a sales office.
• Experience managing operations in a call center environment, preferably specific to group and catering business in the hospitality industry.
• Experience working with properties, regional leaders, and revenue management to develop and execute selling and pricing strategies.

CORE WORK ACTIVITIES Managing Sales Activities

• Responsible for the team executing Group opportunity management (e.g., Full Service and Select Service / Extended Stay, 10-300 peak room nights) for hotels within a market.
• Partners with Area Sales leaders and properties to execute sales strategies and close group and catering business within the parameters handled by the Group Sales team within the Sales Office.
• Monitors the effectiveness, quality, and productivity of the team and sets the goals and direction of the Group opportunity management team.
• Manages and deploys sales resources to close the best opportunities for each property based on market conditions and individual property needs.
• Develops strategies and manages the execution of activities to drive financial results, guest satisfaction, human capital index, and market share.
• Interprets market data to define, adjust, and execute group sales strategies.
• Verifies the transfer of accurate, complete, and timely information to Sales and Event Management resources.
• Understands and uses property satisfaction surveys to analyze opportunities for improved customer service.
• Identifies and implements improvements to drive continuous improvement in Event Satisfaction scores.
• Serves as an authority on sales processes and sales contracts.
• Implements process improvements and best practices.
• Works with Revenue Management to establish proper pricing, appropriate transient and group mix, and implementation of sales strategy.
• Addresses market fluctuations and economic conditions by partnering with Revenue Management to change sales strategy as appropriate for each hotel.
• Provides critical input to market leaders for development of property and overall market sales strategy.
• Performs other duties, as assigned, to meet business needs. Building Successful Relationships
• Creates, maintains, and expands senior level relationships with key customer decision makers and influencers within the market.
• Builds and maintains strong working relationships internally to enable cross-functional communication and opportunity development.
• Drives customer loyalty through excellent customer service throughout the sales process.
• Provides the effective resolution of guest issues that arise as a result of the sales process and brings issues to the attention of property leadership team as appropriate.
• Identifies and addresses Customer and Guest Satisfaction issues to improve results, create customer loyalty, and increase market share.
• Partners closely with the Area leadership and the properties to successfully execute the sales strategy by focusing on sales excellence on customer accounts served in the market. Leadership
• Provides business leadership and promotes accountability to drive superior business results for Group sales; including successful execution of Group Sales strategies and business processes.
• Verifies that Group team members create clear expectations for customers and properties throughout the sales process.
• Partners with the Area leadership and the hotels to manage successful execution of the sales strategy by focusing on transactional excellence on customer accounts served in the market.
• Directs the day- to- day operations of the Group Sales team and verifies that the team achieves and / or exceeds targeted revenue and booking objectives.
• Manages and deploys sales resources to close the best opportunities for each property based on market conditions and individual property needs.
• Verifies that Group team members establish clear expectations for customers and properties throughout the sales process.
• Creates individual performance objectives for team members based on the group’s goals and tracks progress regularly against these objectives.
• Manages the Group’s performance (e.g., revenue, operational excellence, customer satisfaction) and manages the Group’s operating budget.
• Partners with Human Resources to attract, develop, and retain the right people in order to support the strategic priorities of the Group Sales team, and anticipate future talent needs based on business growth plans.
• Maintains effective structures, processes, and jobs, and adheres to performance management systems.
• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues, and holds staff accountable for successful results.
• Champions leadership development and workforce planning priorities by assessing, selecting, retaining, and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future;

continues to upgrade the Sales and Marketing talent; works with Human Resources (HR) to anticipate future talent needs based on business growth plans

• Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover.
• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.
• Creates and sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success.
• Coaches and develops the Group team’s sales skills.
• Monitors the effectiveness, quality, and productivity of the Group team and sets the goals and direction of the Group team.
• Transfers functional knowledge and develops the sales and marketing acumen of Sales Office associates. California Applicants Only : The salary range for this position is $93,713.

00 to $204,107.00 annually. Colorado Applicants Only : The salary range for this position is $93,713.00 to $185,551.00annually.

New York City & Westchester County, NY Applicants Only : The salary range for this position is $113,393.00 to $204,107.00 annually.

Washington Applicants Only : The salary range for this position is $93,713.00 to $204,107.00 annually. In addition to the annual salary, the position will be eligible to receive a quarterly bonus.

Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually. All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.

Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.