Job Details

Description

About our company :

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.

Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities.

From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the travelers journeyinviting them to experience the frequency of each hotels locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.

Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboards award-winning portfolio.

From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.

Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions.

TIMELESS ALASKA, MODERN ANCHORAGE

Alaska has always been like nowhere else : boundless outdoor space promising limitless personal adventure. Anchorage is home to 40% of Alaska’s population.

Modern museums are around the corner from Nordic skiing and salmon runs. Travelers want the full Alaskan Experience, wild and all.

They are looking for adventure on their own terms with some familiar comforts.

The wild holds an unmistakable allure, but there is a certain beauty that can only be found in the places where we gather.

Anchorage, the Urban Wild, has both.

Our hotel evokes the essence of today’s modern Alaska and guides you to the future of the Urban Wild.

Primary mission :

As the General Manager, you’ll be a born leader with a natural charisma that inspires others. You’ll have proven experience overseeing operations, and potentially people & culture, finance, and revenue generating departments, too.

You’re an expert communicator with a strong ability to delegate responsibilities and collaborate across a wide range of departments.

Ultimately, you’re driven by the desire to lead a team toward maximum productivity and efficiency.

SCOPE OF WORK + TEAM

• Reports to Vice President of Operations
• Report to vice president concerning overall performance of property and accomplishments within the operation.
• Participate in community affairs and maintain positive public image for OLS Hotels & Resorts. Meet with potential and current clients and promote hotel.

RESPONSIBILITIES

The General Manager is the onsite leader of the hotel and represents the company with all guests, clients, associates, and owners.

They are responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving revenue, controlling costs, providing guest and associate satisfaction, and delivering product and service quality.

To accomplish this the GM will work directly with Springboard’s RevGen Leaders (encompassing Revenue, Marketing, Social & Sales), Finance Teams and People & Culture Teams that support the hotels.

• Meet or exceed established budgetary guidelines for the hotel.
• Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, housekeeping and through the capital budgeting process.
• Ensure the timely and accurate completion of all period-end financial statements and reports and provide controls to ensure the proper handling and accounting for all hotel receipts.
• Weekly forecasting and planning of operating staffing ad cost expenditures to correspond to forecasted sales and costs.
• Develop action plans to maximize occupancy and to maximize average rate.
• Review and approve all operating expenses.
• Maintain credit policies in sales, reservations, and front desk.
• Credit meetings, supervision of collection of major accounts, review of aging reports, and approval of write-offs.
• Develop and supervise programs that promote a positive work environment for all employees while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations.
• Perform other tasks associated as necessary to achieve the financial performance and goals of the organization.
• Confers with administrative personnel and reviews activity, operating, and sales reports to determine changes in programs or operations required.
• Directs preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented.
• Promotes organization in industry, manufacturing, or trade associations.
• Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of on-going maintenance of facilities and equipment.
• Ensure all hotel policies and procedures are fully implemented in all departments, including safety, emergency guidelines, etc.
• Manages all hotel employees (includes, Housekeeping, Engineering, Sales, Front Office, and Reservations).
• Adhere to Springboard’s guidelines to ensure the health, safety and comfort of our team members and guests.
• Utilize and reinforce the use of Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines.
• Stay up to date with and ensure execution of all safety and sanitation procedures and standards.

Translate business plans into Team Member-level action that delivers results.

• Lead and motivate property-level leadership teams and be accountable for successful delivery of business plans.
• Explore new business opportunities, curate unique guest experiences, drive optimal profitability, and increase market share.
• Promote a culture of innovation and collaborate with corporate support to improve guest satisfaction and profitability.
• Measure and evaluate the success of property-level business strategies to inform future business plan enhancements
• Monitor strengths and weaknesses of local market and competition.
• Continually verify that business plans and actions have a positive impact on property performance.
• Achieve budgeted KPIs including, but not limited to, departmental profit margins, GOP % and GOP $.

Leverage past experience in fostering problem solving, thoughtful & results drive sales culture and approach.

• Work closely with the RevGen team to develop revenue generating strategies for property while identifying new business leads, develop tailored sales approaches, and actively pursuing leads in every segment with the sales team.
• Verify that the Sales and Marketing strategy is aligned with business strategy and is effectively executed against established goals and hold Sales Leaders accountable for meeting established performance metrics.
• Participate in weekly revenue & sales meetings, supporting efforts and driving performance and actively participate in driving a culture of revenue maximization.

Lead daily business review meetings with revenue, sales and catering.

• Verify that property leaders understand and leverage sales plans to full potential
• Collaborate with Revenue Leadership on strategies and tactics to optimize topline revenues while being responsible for meeting or exceeding established Key Performance metrics for STR’s RGI, ARI and MPI.
• Utilize extensive prior senior leadership experience and remain current on fashionable dining trends and practices.
• Motivate Team Members to create experiences that surprise and delight the caliber of guests in the luxury market.
• Lead Food and Beverage teams in the successful operation of contemporary and unique, stand-alone concepts, high-end conventional and unconventional banquet, and catering operations.
• Work directly with the property Food and Beverage team to execute training, systems, and procedures which result in the highest level of food quality, service, and overall experience.
• Support and ensure accountability of the Food and Beverage leadership team in achieving optimal profitability and other established key performance metrics.
• Ensure proper controls are in place to manage food safety, labor, operating expenses, and cost of goods.
• Ensure that Food and Beverage operations meet or exceed established key performance metrics.
• Develop and leverage relationships with key suppliers and industry associates.
• Curate the experience to ensure the guest journey is unique and memorable at every touchpoint.
• Lead high-end Rooms Division (Housekeeping, Front Office and Engineering) teams in a luxury environment, achieving budgeted departmental profitability and pre-established GSS and engagement goals.
• Ensure the guest arrival and departure experience is elevated and in keeping Springboard’s Above & Beyond service culture best practices.
• Execute a standard for room product care, cleaning, and maintenance such that rooms always look crisp and new.
• Ensure cleaning and maintenance regimes are in-place and executed at the highest level.
• Ensure landscaping and floral elements are lush and well maintained.
• Ensure that Hotel Rooms’ division operations leaders are held accountable to pre-established key performance metrics.
• Ensure the look, feel, and scent throughout the property is on point with the property identity and true to its uniquely rooted location.
• Demonstrate your leader and utilize interpersonal & communication skills to lead, influence, and encourage others; advocate sound financial / business decision making;

demonstrate honesty / integrity; lead by example and seek first to understand.

• Encourage and build mutual trust, respect, and cooperation among team members.
• Elevate service thought communication and assist individuals to understand guest expectations; provide guidance, feedback and individual coaching when needed.
• Coaching and developing others by Identifying the developmental needs of others by coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Model appropriate behaviors serving as a role-model.
• Communicate with all levels of Team Members - Provide accurate, timely, well-informed and polished communication by telephone, in writing, e-mail, or in-person.
• Create a cohesive and high-performance Leadership Committee that continuously strives for and delivers world class results and fosters a culture of excellence.

Mediocrity is not accepted.

Coach the Leadership Committee by providing specific, timely feedback and holds them accountable for performance; create learning and development opportunities for employees;

create and effectively execute development plans for both direct reports based on their individual strengths, development needs, and career aspirations

Verify that all managers are doing the same for their direct reports; identify resource needs to strengthen property teams;

create succession plans for future job openings; actively support the staffing process; verify effective work processes, systems and teamwork are in place to maximize individual and overall property performance.

• Verify that all team members are treated fairly, and with respect; build rapport with Team Members by fostering an environment of open communication and spending time with Team Members on the frontlines;
• have an open door policy regarding availability to all employees; validate that pay and benefits are appropriate for labor market;

recognize and celebrate the success of Team Members; collaborate with People & Culture to maximize engagement and monitor local labor environment to address issues as needed.

Qualifications

EXPERIENCE :

• Prior Experience : 4+ Minimum of four-year experience as Hotel Manager and / or Director of Rooms. Experience in all areas of hotel management, including sales and marketing in a first-class hotel organization, daily management of all areas of operations involving people & culture, food and beverage, budget management, rooms, housekeeping, resort maintenance, landscaping and wildlife, and administration of services, , water sports and optional activities.
• IT Expertise : Must be able to type 45 wpm and have the ability to input data and access information on the computer Must have proficient working knowledge of Microsoft Office, Opera; preferred.
• Education : College Degree or equivalent education, , hotel Business College.
• Subject Expertise : Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, rehabilitation plans, budget forecasting, quality assurance programs, hotel law, and the development of long-range planning.

Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, delegate, and control.

Ability to read, write, speak, and understand the English language to communicate with management and staff. Written communication skills to be concise, well organized, complete, clear, and understandable in order to formulate complex reports and communicate with the public, staff, head office, and owners.

Ability to move throughout premises and visually inspect conditions including bending, stooping, and reaching arms overhead.

Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, rehabilitation plans, budget forecasting, quality assurance programs, hotel law, and the development of long-range planning.

Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, delegate, and control.

Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. Must be service oriented with excellent customer service and sales skills Must be able to effectively communicate to guests, management, and coworkers and read, write, and understand the English language Must be energetic and outgoing Must possess excellent interpersonal and organizational skills Must be able to follow directions with attention to detail, speed, and accuracy Must be a team player with the ability to work under minimal supervision Must be able to multi-task in a fast-paced work environment Must be able to understand and work with basic financial information and solve basic arithmetic problems Must be able to exercise confidentiality and discretion.

OTHER EXPECTATIONS :

• Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
• Demonstrate a working knowledge of all company safety and security procedures.
• Travel required : As needed for hotel familiarization, content creation shoots and to meet with colleagues.
• Hours Required : Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24 / 7 and some weekend or holiday work may occasionally be required.

Benefits :

Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours / week or more that includes :

Full Time Benefits

• Competitive Base Salary
• Medical, Dental, Vision, Life, Pet Insurance
• 401K
• Costco Membership
• Bereavement Leave
• Management Contract Referral Program
• Education Assistance

Additional Per Position

• Employee Rates at all of Springboard Hospitalitys 35+ Hotels
• Monthly Cell Phone Stipend
• Dry Cleaning Services
• Hotel Level Executive Bonus Program
• Retention Bonuses
• Lead Share Program
• Associate of the Month / Quarter & Company-wide Associate of the Year Programs
• Associate Referral Bonus Program

Springboard Hospitality Core Values :

• CONNECTED. We are plugged into people, technology and the cutting edge of culture.
• INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
• COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
• PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
• DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.

OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws.

Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

Please review the page for more details regarding your rights and obligations as a job candidate.

USC Auxiliary Services , one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day.

Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike.

Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.

The city of Los Angeles boasts endless attractions and tourist destinations. Amongst all of the sights and sounds, the USC Hotel offers a modern and convenient place to unwind, with 240 spacious, comfortable guest rooms and over 15,000 square feet of flexible event space.

Owned and operated by the University of Southern California, and the site of a recent multi-million-dollar renovation, the hotel features luxurious fabrics and artwork depicting the storied traditions of USC.

Additional renovations, which include the restaurants and kitchens, are in the planning stage.

We are seeking a Hotel Housekeeper to join our rapidly growing team at the USC Hotel.

The Opportunity :

At the USC Hotel, we focus on creating an exceptional experience for our guests from the moment that they walk in our doors.

This begins with you! As a Housekeeper, you will ensure we are welcoming our visitors in a warm, clean, and friendly environment.

Our guests will rely on your knowledge of the hotel and its procedures, and we are confident that you will provide them the best USC experience.

The Accountabilities :

Perform standard housekeeping procedures. Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards.

Maintain cleanliness of assigned facilities. Ensure that housekeeping standards are met. Follow procedures for team cleaning and self-inspecting program.

Inspect and clean public areas and back of house areas to ensure cleanliness standards have been met; report any problem areas to the supervisor.

Shampoo carpets, strip and wax floors throughout the hotel.

Notify guest services (front desk) when service is complete so rooms may be sold. Report any room unable to be serviced within appropriate time standards to supervisor.

Provide customer service to faculty, staff, students, and guests. Respond to requests from guests, supervisors or management in a timely and efficient manner.

Maintain friendly, helpful demeanor. Respond to guest requests such as delivery of housekeeping supplies (e.g. linens, roll-a-ways, etc.

in a timely and efficient manner.

Report needed repairs of unsafe conditions to supervisor. Inform supervisor of malfunctioning equipment.

Organize and maintain neat linen carts and supplies according to department standards. Stock floor storage rooms to required levels.

Assist with heavy items such as mattresses and soiled linens. Deliver linens and necessary supplies as needed.

Receives soiled linens by bag, cart, or chute from the floors. Sorts all articles by kind, color, and degree of soil. Inspects all laundry and linens and records all damaged or stained items.

Operate washers and dryers according to recommended capacity and other manufacturers’ guidelines.

Fold clean linens and store as appropriate. Operate linen feeder, sheet folder, towel folder and table linen ironer machines.

Maintain security of equipment, keys, and supplies issued each day.

Assist in daily linen counts for monthly inventories.

Assist in the training of new housekeepers and temporary staff in the proper use of cleaning equipment.

Comply with all university policies and procedures and with all applicable local, state, and federal laws and regulations.

Perform other related duties as assigned or requested including on-site Laundry, projects, and additional support roles.

The University reserves the right to add or change duties at any time.

The Qualifiers :

Education : High School Diploma not required.

Experience : 2 years. Combined education / experience as substitute for minimum experience.

Field of Expertise : Some knowledge of housekeeping trade. Knowledge of all cleaning standards and methods, materials, and equipment.

Knowledge of and compliance with the operation of all mechanical cleaning equipment. Proven customer service experience.

Ability to effectively communicate in English. Ability to lift up to 30 lbs.

What We Prefer :

Education : High School or equivalent.

What We Prefer : High School Diploma

High School Diploma

Knowledge of standard cleaning chemicals

Ability to oversee student, temporary, and / or resource workers

Experience in fast-paced hotel environment

The Trojan Family Rewards :

We pride ourselves in creating theBEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families.

Restaurant Manager - Charming Boutique Hotel Los Angeles CASalary : $80000 - $85000

Beautiful, scenic property situated in a prime location along Southern California’s coastline is looking for an outgoing, service-minded Restaurant Manager to join the team.

This role will be the main person in charge of the restaurant on property, and will be responsible for managing the front of house team and leading by example on the floor.

Seeking someone who can immediately step in and hire, train, and lead a strong, cohesive team with a hands-on approach. The ideal candidate has a passion for interacting with guests, cultivating relationships, and a commitment to providing top-tier service.

A perfect opportunity for a proactive teambuilder with a vibrant personality! Hotel experience highly preferred.

Restaurant Manager Responsibilities :

• Oversee the FOH team and manage day-today restaurant operations
• Responsible for hiring, managing, training, orientations, and teamwork
• Ensuring the team has ample opportunities to learn and grow
• Maintains a strong floor presence when interacting with guests
• Cultivates and maintains relationships among guests and team members
• Provides top-tier customer service at all times
• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met
• Takes proactive approaches when dealing with guest concerns and leads by example
• Communicates areas that need attention to staff and follows up to verify understanding
• Develops specific goals and plans to prioritize, organize, and accomplish work
• Encourages and builds mutual trust, respect, and cooperation among team members

Restaurant Manager Qualifications :

• Minimum 1-2 years as a Restaurant Manager, Floor Manager, Floor Supervisor, Restaurant Supervisor, Service Manager, Dining Room Manager, FOH Manager or comparable hospitality management role
• Hotel experience highly preferred
• Needs to be able to train, manage and schedule, staff accordingly
• Familiarity with Room Service is a plus
• Passion for food and beverage
• Passion for service and interacting with guests
• High attention to detail and process oriented
• Excellent communication skills, both verbal and written
• Strong interpersonal, leadership, coaching, and conflict resolution skills
• Ability to prioritize and manage time effectively
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Commitment to providing exceptional service to guests and support to staff members
• Exceptional standards for cleanliness, health, and safety
• Flexible schedule, including weekends, and on holidays

Compensation package :

• Base Salary in the $80-85k range
• Medical, Dental, and Vision Benefits
• PTO plan
• 125k program
• Cell phone provided
• Dry Cleaning
• Free Parking

Position Overview

The Hotel Controller will work closely with the Area Director of Finance and Director of Finance Hotel Bel-Air, entrusted with the company’s financial health.

This leader will combine operational and strategic roles, manage all accounting and financial control functions, and partner with the Area Director of Finance to ensure timely and accurate financial reporting and establish a strong internal control environment.

This leader must be focused on continual improvement and be able to effectively manage, lead, and inspire a diverse accounting / finance team.

The position requires a versatile and talented leader to meet a continually changing set of circumstances. Though skillfully trained and ensures the financial health of The Beverly Hills Hotel and Hotel Bel-Air, this leader never loses sight of the ultimate reasonability, to create lifelong memories for our guests which translates to strong financial performance.

What you'll get

As Hotel Controller at The Beverly Hills Hotel and Hotel Bel-Air, here are just some of the great benefits you will receive :

• Complimentary stays with breakfast included in all 9 Dorchester Collection hotels stay twice a year at each hotel!
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
• Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card
• Exclusive Access to a discount platform featuring 1000s of retailers
• Competitive Medical, Dental, Vision Benefit
• Competitive retirement scheme

As Hotel Controller at The Beverly Hills Hotel and Hotel Bel-Air, compensation will range between $125,000-$135,000 annually.

What you'll do

A day in the life of the Hotel Controller it demands high levels of energy in order to keep up and consistency even though the days are never alike.

Listing all of the tasks that the Hotel Controller accomplishes would be lengthy but the list below is essential to know.

• Partner with the Area Director of Finance and hotel management to align operational needs with financial requirements
• Ensure that all financial reporting is accurate and complete as required by senior corporate office and owners (to DSL and DGL)
• Instill and ensure a strong internal control environment that protects the assets and resources of our organization. Provide all stakeholders timely and accurate financial statements.
• Partner with the leadership team peers to act on and exceed total balanced scorecard initiatives (guests, employees, financial, owners).
• Lead, review and advise on capital purchases and development projects
• Actively manage the cash flow of the business to ensure that we can fulfill all obligations
• Partner with the Finance leadership to ensure that the hotels have appropriate level of insurance coverage, ensure that contracts are renewed on time and permits are obtained to ensure that our business is protected and compliant.
• Stay informed about government subsidy programs to ensure that we maximize any potential subsidies and government reporting requirements
• Manage and support the finance division employees. Review and implement opportunities for improved efficiencies and / or internal controls
• Partner with the Area Director of Finance and hotel operations to ensure that they continually perform to expectations, managing payroll cost and expense with a focus on guest centric initiatives and guest satisfaction
• Work with the Finance Leadership of both properties and hotel operations on the development of the Annual Business Plan, Financial and Capital Budgets
• Monthly P&L and Financial Statement Review and Submission. Monthly Balance Sheet Reconciliation and Review with ADOF and DOF HBA
• Annual audits including financial audit, 401K audit and any others that may arise
• Monthly reconciliation of the capital purchases, approved projects in progress, and future planning for projects to come
• Lead monthly medical review meeting with DSL and own the communication and sharing of the reports
• Monthly review, reconciliation and forecasting of the cash needs of the business
• Provide DGL information on annual basis needed to complete income taxes for Sajahtera, Inc.
• Reporting to United States Census Bureau and Bureau of Economic Analysis
• Quarterly review meeting with 401K advisor to ensure our portfolio is in line to market growth rates
• File monthly, quarterly and annual taxes. File annual labor reports for benefits plan

The items shared are essential. However, to ensure consistency, our Hotel Controller is provided with specifics on how we care for their department.

What you'll bring

• All of our employees are ambassadors of our Vision, Values and culture. Our Directors of Finance do this with all they do.
• English is the primary language used in our hotel. Our Directors of Finance must feel comfortable communicating in this language
• Our Area Financial Controller should have working knowledge of the organization’s applicable financial practices and procedures, as well as a thorough understanding of state and federal rules and regulations
• Proficient with accounting software and standard office and accounting equipment.
• Attention to detail is critical for this role.
• Previous finance management experience in hospitality required
• We pride in nurturing an environment where Working Together is a must. The Senior Financial Controller is one of our biggest champions of this.
• Our hotels operate nonstop, this requires flexibility from everyone on the team.

Position location

Job Location

Location

9641 Sunset Blvd 90210 Beverly Hills

Position Overview

The Hotel Controller will work closely with the Area Director of Finance and Director of Finance Hotel Bel-Air, entrusted with the company’s financial health.

This leader will combine operational and strategic roles, manage all accounting and financial control functions, and partner with the Area Director of Finance to ensure timely and accurate financial reporting and establish a strong internal control environment.

This leader must be focused on continual improvement and be able to effectively manage, lead, and inspire a diverse accounting / finance team.

The position requires a versatile and talented leader to meet a continually changing set of circumstances. Though skillfully trained and ensures the financial health of The Beverly Hills Hotel and Hotel Bel-Air, this leader never loses sight of the ultimate reasonability, to create lifelong memories for our guests which translates to strong financial performance.

What you'll get

As Hotel Controller at The Beverly Hills Hotel and Hotel Bel-Air, here are just some of the great benefits you will receive :

• Complimentary stays with breakfast included in all 9 Dorchester Collection hotels stay twice a year at each hotel!
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
• Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card
• Exclusive Access to a discount platform featuring 1000s of retailers
• Competitive Medical, Dental, Vision Benefit
• Competitive retirement scheme

As Hotel Controller at The Beverly Hills Hotel and Hotel Bel-Air, compensation will range between $125,000-$135,000 annually.

What you'll do

A day in the life of the Hotel Controller it demands high levels of energy in order to keep up and consistency even though the days are never alike.

Listing all of the tasks that the Hotel Controller accomplishes would be lengthy but the list below is essential to know.

• Partner with the Area Director of Finance and hotel management to align operational needs with financial requirements
• Ensure that all financial reporting is accurate and complete as required by senior corporate office and owners (to DSL and DGL)
• Instill and ensure a strong internal control environment that protects the assets and resources of our organization. Provide all stakeholders timely and accurate financial statements.
• Partner with the leadership team peers to act on and exceed total balanced scorecard initiatives (guests, employees, financial, owners).
• Lead, review and advise on capital purchases and development projects
• Actively manage the cash flow of the business to ensure that we can fulfill all obligations
• Partner with the Finance leadership to ensure that the hotels have appropriate level of insurance coverage, ensure that contracts are renewed on time and permits are obtained to ensure that our business is protected and compliant.
• Stay informed about government subsidy programs to ensure that we maximize any potential subsidies and government reporting requirements
• Manage and support the finance division employees. Review and implement opportunities for improved efficiencies and / or internal controls
• Partner with the Area Director of Finance and hotel operations to ensure that they continually perform to expectations, managing payroll cost and expense with a focus on guest centric initiatives and guest satisfaction
• Work with the Finance Leadership of both properties and hotel operations on the development of the Annual Business Plan, Financial and Capital Budgets
• Monthly P&L and Financial Statement Review and Submission. Monthly Balance Sheet Reconciliation and Review with ADOF and DOF HBA
• Annual audits including financial audit, 401K audit and any others that may arise
• Monthly reconciliation of the capital purchases, approved projects in progress, and future planning for projects to come
• Lead monthly medical review meeting with DSL and own the communication and sharing of the reports
• Monthly review, reconciliation and forecasting of the cash needs of the business
• Provide DGL information on annual basis needed to complete income taxes for Sajahtera, Inc.
• Reporting to United States Census Bureau and Bureau of Economic Analysis
• Quarterly review meeting with 401K advisor to ensure our portfolio is in line to market growth rates
• File monthly, quarterly and annual taxes. File annual labor reports for benefits plan

The items shared are essential. However, to ensure consistency, our Hotel Controller is provided with specifics on how we care for their department.

What you'll bring

• All of our employees are ambassadors of our Vision, Values and culture. Our Directors of Finance do this with all they do.
• English is the primary language used in our hotel. Our Directors of Finance must feel comfortable communicating in this language
• Our Area Financial Controller should have working knowledge of the organization’s applicable financial practices and procedures, as well as a thorough understanding of state and federal rules and regulations
• Proficient with accounting software and standard office and accounting equipment.
• Attention to detail is critical for this role.
• Previous finance management experience in hospitality required
• We pride in nurturing an environment where Working Together is a must. The Senior Financial Controller is one of our biggest champions of this.
• Our hotels operate nonstop, this requires flexibility from everyone on the team.