GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.

We’re continually seeking top talent that are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

APPLY ONLINE

If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started.

All candidates must complete an on-line application to be considered.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE : NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.

With a combined fleet of 29 ships with approximately 60,000 berths, these brands of NCLH offer itineraries to more than 490 destinations worldwide.

The Company has 8 additional ships scheduled for delivery through 2027, comprising approximately 24,000 berths. The combined brands of Norwegian Cruise Line Holdings currently employ over 31,000 shipboard crew from more than 110 different countries.

As our company adds new destinations, itineraries and ships, there are wonderful opportunities for new crew to join our family!

Are you looking for a fantastic job on the high seas? Apply to live and work on Norwegian Cruise Line M / S Pride of America which has a year-round Hawaiian itinerary! Inaugurated in 2005, the Pride of America is the only large passenger vessel.

To take a 360 virtual tour of the ship, click here :

PLEASE READ PRIOR TO COMPLETING THE APPLICATION

PER UNITED STATES COAST GUARD REGULATIONS, CREW MEMBERS ONBOARD THE PRIDE OF AMERICA MUST BE UNITED STATED CITIZENS OR PERMANENT RESIDENTS RESIDENT ALIENS (GREEN CARD HOLDERS).

FAILURE TO MEET THIS REQUIREMENT WILL AUTOMATICALLY DISQUALIFY YOU FOR EMPLOYMENT CONSIDERATION ONBOARD THE PRIDE OF AMERICA.

POSITION SUMMARY / ESSENTIAL FUNCTIONS

The Utility Hotel maintains the cleanliness and orderliness of all public, crew and surrounding areas.

• Carries out the following assignments :
• Shampoos and vacuums carpets and furniture as needed.
• Cleans, strips, waxes all hard floors as required.
• Washes windows, walls and ceilings as needed.
• Empties liter bins and ash urns constantly and keeps areas clean at all times.
• Services restrooms and maintains cleanliness and orderliness.
• Polishes brass, handrails and fixtures as needed.
• Dusts assigned work areas daily.
• Cleans glass doors daily.
• Responsible to keep all guest public areas clean and vacuumed as well as all staircases, hallways, elevators.
• Cleans and maintains : Spa, Fitness Center.
• Responsible for all crew public areas, including crew messes, crew bar, crew laundry, crew relaxation areas, corridors, staircases and landings.
• Fogs, sanitizes, (using bio-globes machine) AGE rooms, smoking rooms, casino, cigar bars, and areas which have an odor, on a regular basis.
• Offers all possible assistance to guests.
• Familiar with the use of cleaning equipment and maintains the cleaning equipment in good working order.
• Keeps chemical and cleaning lockers clean and orderly.
• Reports any loss or damage of linen, furniture, fixtures or equipment.
• Assists with cocktail parties, stateroom deliveries, and other work related duties in the Housekeeping Department assigned by the Supervisor.
• Provides guest requests in the absence of the room steward / ess. This includes make up and turn down service.
• Responsible for the collection and deliveries of guest luggage to / from respective decks.
• Provides assistance to stateroom stewards during turn around day by stripping bed and pillows, removing linen, towels, chinaware, glassware, and garbage from the rooms.

Additionally, collecting and removing the bags of soiled linens and towels. Sanitizes the ice bucket, lid, coffee carafe, and coffee filter basket for assigned stateroom sections.

Vacuums staterooms and guest corridors.

• Assists on Turnaround Day with wheelchair assistance when necessary.
• Attends daily briefings before and after the shift.
• Secures lockers and signs-in and out on time sheets.
• Assumes other duties assigned by the Head Cleaner and Head Steward.
• Maintains the standards recommended by USPH, SEMS, Waypoint and NCL Hotel Operations.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his / her position.

QUALIFICATIONS / REQUIREMENTS

• Minimum of six months experience performing hotel-related duties is preferred.
• Advanced level of English verbal and writing skills is required.

EDUCATION

High School Diploma or GED or foreign equivalent is required.

REQUIRED ATTRIBUTES

• Eager to Work and Gain Experience
• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Able to work 7 days a week
• Ability to live in close quarters, share limited space with other cabin-mates
• You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard Merchant Mariner Credential (MMC) as well as a Transportation Workers Identification Credential (TWIC).

In order to qualify for an MMC you must : Be at least 18 years of age Be a US Citizen or Permanent Resident Alien Pass Physical Exam / Drug Screen Have a Reasonably Clear Background

The U.S. Coast Guard (USCG) requires all crew members employed with NCL America aboard the Pride of America to hold a Merchant Mariner Credential (MMC).

In order to qualify for a MMC, applicants must demonstrate specific physical abilities necessary to perform shipboard duties per USCG guidelines (COMPDTPUB 16700.

4 NVIC 04-8). Shall have a Body Mass Index (BMI) of 40.0 or less. Blood Pressure as per USCG a maximum 160 / 100.

NORWEGIAN CRUISE LINE :

With 18 world class vessels, including the newest, Norwegian Prima, Norwegian Cruise Line has one of the most nimble and contemporary fleets in the industry.

Fourteen ships are divided among five different classes, including the Sun, Dawn, Jewel, Breakaway and Breakaway Plus Class.

Norwegian Epic, Pride of America and Norwegian Spirit are in their own classes, adding to the brand's variety of vessels.

Following the Breakaway Plus Class, the most innovative and successful class in the Company's history, Norwegian Cruise Line announced in 2017 the next generation class of ships with Prima Class.

The Company welcomes 6 ships from 2022 to 2027. The new class will build upon the brand's legacy of freedom and flexibility found across its fleet and feature a host of cutting-edge designs that will further elevate its already award winning guest experience.

OCEANIA CRUISES :

Oceania Cruises is the World's Leading Culinary - and Destination-Focused Cruise Line. The Finest Cuisine at Sea®, Destination Specialists and Small & Luxurious Ships are the pillars that define Oceania Cruises' five-star product, positioning the line as the cruise company of choice for travelers seeking a truly refined and casually elegant travel experience.

Featuring a fleet of small, luxurious ships, Oceania Cruises offers a vacation experience renowned for its gourmet culinary program inspired by Master Chef Jacques Pepin and its array of destination-rich itineraries spanning the globe.

Seasoned world travelers are drawn to Oceania Cruises' diverse voyages, which call on more than 400 ports across Europe, Asia, Africa, Australia, New Zealand, the South Pacific and the Americas.

Oceania Cruises will welcome the stunning new Vista in summer 2023.

REGENT SEVEN SEAS CRUISES :

Regent Seven Seas Cruises is the leading luxury cruise line, delivering An Unrivaled Experience® for over 25 years. Carrying no more than 750 guests, the line's spacious and stylish ships - Seven Seas Explorer®, Seven Seas Mariner®, Seven Seas Navigator®, Seven Seas Splendor® and Seven Seas Voyager® - form the World's Most Luxurious Fleet and explore more than 450 immersive destinations globally.

Offering Unrivaled Space at Sea™, guest enjoy sumptuous all-suite accommodations, nearly all with private balconies, which are among the largest at sea, as well as highly personalized service throughout lavish public areas and expansive outdoor spaces.

The Team at Regent Seven Seas Cruises is currently preparing for the debut of Seven Seas Grandeur® in summer 2023.

Please review the page for more details regarding your rights and obligations as a job candidate.

USC Auxiliary Services , one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day.

Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike.

Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.

The city of Los Angeles boasts endless attractions and tourist destinations. Amongst all of the sights and sounds, the USC Hotel offers a modern and convenient place to unwind, with 240 spacious, comfortable guest rooms and over 15,000 square feet of flexible event space.

Owned and operated by the University of Southern California, and the site of a recent multi-million-dollar renovation, the hotel features luxurious fabrics and artwork depicting the storied traditions of USC.

Additional renovations, which include the restaurants and kitchens, are in the planning stage.

We are seeking a Hotel Housekeeper to join our rapidly growing team at the USC Hotel.

The Opportunity :

At the USC Hotel, we focus on creating an exceptional experience for our guests from the moment that they walk in our doors.

This begins with you! As a Housekeeper, you will ensure we are welcoming our visitors in a warm, clean, and friendly environment.

Our guests will rely on your knowledge of the hotel and its procedures, and we are confident that you will provide them the best USC experience.

The Accountabilities :

Perform standard housekeeping procedures. Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards.

Maintain cleanliness of assigned facilities. Ensure that housekeeping standards are met. Follow procedures for team cleaning and self-inspecting program.

Inspect and clean public areas and back of house areas to ensure cleanliness standards have been met; report any problem areas to the supervisor.

Shampoo carpets, strip and wax floors throughout the hotel.

Notify guest services (front desk) when service is complete so rooms may be sold. Report any room unable to be serviced within appropriate time standards to supervisor.

Provide customer service to faculty, staff, students, and guests. Respond to requests from guests, supervisors or management in a timely and efficient manner.

Maintain friendly, helpful demeanor. Respond to guest requests such as delivery of housekeeping supplies (e.g. linens, roll-a-ways, etc.

in a timely and efficient manner.

Report needed repairs of unsafe conditions to supervisor. Inform supervisor of malfunctioning equipment.

Organize and maintain neat linen carts and supplies according to department standards. Stock floor storage rooms to required levels.

Assist with heavy items such as mattresses and soiled linens. Deliver linens and necessary supplies as needed.

Receives soiled linens by bag, cart, or chute from the floors. Sorts all articles by kind, color, and degree of soil. Inspects all laundry and linens and records all damaged or stained items.

Operate washers and dryers according to recommended capacity and other manufacturers’ guidelines.

Fold clean linens and store as appropriate. Operate linen feeder, sheet folder, towel folder and table linen ironer machines.

Maintain security of equipment, keys, and supplies issued each day.

Assist in daily linen counts for monthly inventories.

Assist in the training of new housekeepers and temporary staff in the proper use of cleaning equipment.

Comply with all university policies and procedures and with all applicable local, state, and federal laws and regulations.

Perform other related duties as assigned or requested including on-site Laundry, projects, and additional support roles.

The University reserves the right to add or change duties at any time.

The Qualifiers :

Education : High School Diploma not required.

Experience : 2 years. Combined education / experience as substitute for minimum experience.

Field of Expertise : Some knowledge of housekeeping trade. Knowledge of all cleaning standards and methods, materials, and equipment.

Knowledge of and compliance with the operation of all mechanical cleaning equipment. Proven customer service experience.

Ability to effectively communicate in English. Ability to lift up to 30 lbs.

What We Prefer :

Education : High School or equivalent.

What We Prefer : High School Diploma

High School Diploma

Knowledge of standard cleaning chemicals

Ability to oversee student, temporary, and / or resource workers

Experience in fast-paced hotel environment

The Trojan Family Rewards :

We pride ourselves in creating theBEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families.

Restaurant Manager - Charming Boutique Hotel Los Angeles CASalary : $80000 - $85000

Beautiful, scenic property situated in a prime location along Southern California’s coastline is looking for an outgoing, service-minded Restaurant Manager to join the team.

This role will be the main person in charge of the restaurant on property, and will be responsible for managing the front of house team and leading by example on the floor.

Seeking someone who can immediately step in and hire, train, and lead a strong, cohesive team with a hands-on approach. The ideal candidate has a passion for interacting with guests, cultivating relationships, and a commitment to providing top-tier service.

A perfect opportunity for a proactive teambuilder with a vibrant personality! Hotel experience highly preferred.

Restaurant Manager Responsibilities :

• Oversee the FOH team and manage day-today restaurant operations
• Responsible for hiring, managing, training, orientations, and teamwork
• Ensuring the team has ample opportunities to learn and grow
• Maintains a strong floor presence when interacting with guests
• Cultivates and maintains relationships among guests and team members
• Provides top-tier customer service at all times
• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met
• Takes proactive approaches when dealing with guest concerns and leads by example
• Communicates areas that need attention to staff and follows up to verify understanding
• Develops specific goals and plans to prioritize, organize, and accomplish work
• Encourages and builds mutual trust, respect, and cooperation among team members

Restaurant Manager Qualifications :

• Minimum 1-2 years as a Restaurant Manager, Floor Manager, Floor Supervisor, Restaurant Supervisor, Service Manager, Dining Room Manager, FOH Manager or comparable hospitality management role
• Hotel experience highly preferred
• Needs to be able to train, manage and schedule, staff accordingly
• Familiarity with Room Service is a plus
• Passion for food and beverage
• Passion for service and interacting with guests
• High attention to detail and process oriented
• Excellent communication skills, both verbal and written
• Strong interpersonal, leadership, coaching, and conflict resolution skills
• Ability to prioritize and manage time effectively
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Commitment to providing exceptional service to guests and support to staff members
• Exceptional standards for cleanliness, health, and safety
• Flexible schedule, including weekends, and on holidays

Compensation package :

• Base Salary in the $80-85k range
• Medical, Dental, and Vision Benefits
• PTO plan
• 125k program
• Cell phone provided
• Dry Cleaning
• Free Parking

Position Overview

The Hotel Controller will work closely with the Area Director of Finance and Director of Finance Hotel Bel-Air, entrusted with the company’s financial health.

This leader will combine operational and strategic roles, manage all accounting and financial control functions, and partner with the Area Director of Finance to ensure timely and accurate financial reporting and establish a strong internal control environment.

This leader must be focused on continual improvement and be able to effectively manage, lead, and inspire a diverse accounting / finance team.

The position requires a versatile and talented leader to meet a continually changing set of circumstances. Though skillfully trained and ensures the financial health of The Beverly Hills Hotel and Hotel Bel-Air, this leader never loses sight of the ultimate reasonability, to create lifelong memories for our guests which translates to strong financial performance.

What you'll get

As Hotel Controller at The Beverly Hills Hotel and Hotel Bel-Air, here are just some of the great benefits you will receive :

• Complimentary stays with breakfast included in all 9 Dorchester Collection hotels stay twice a year at each hotel!
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
• Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card
• Exclusive Access to a discount platform featuring 1000s of retailers
• Competitive Medical, Dental, Vision Benefit
• Competitive retirement scheme

As Hotel Controller at The Beverly Hills Hotel and Hotel Bel-Air, compensation will range between $125,000-$135,000 annually.

What you'll do

A day in the life of the Hotel Controller it demands high levels of energy in order to keep up and consistency even though the days are never alike.

Listing all of the tasks that the Hotel Controller accomplishes would be lengthy but the list below is essential to know.

• Partner with the Area Director of Finance and hotel management to align operational needs with financial requirements
• Ensure that all financial reporting is accurate and complete as required by senior corporate office and owners (to DSL and DGL)
• Instill and ensure a strong internal control environment that protects the assets and resources of our organization. Provide all stakeholders timely and accurate financial statements.
• Partner with the leadership team peers to act on and exceed total balanced scorecard initiatives (guests, employees, financial, owners).
• Lead, review and advise on capital purchases and development projects
• Actively manage the cash flow of the business to ensure that we can fulfill all obligations
• Partner with the Finance leadership to ensure that the hotels have appropriate level of insurance coverage, ensure that contracts are renewed on time and permits are obtained to ensure that our business is protected and compliant.
• Stay informed about government subsidy programs to ensure that we maximize any potential subsidies and government reporting requirements
• Manage and support the finance division employees. Review and implement opportunities for improved efficiencies and / or internal controls
• Partner with the Area Director of Finance and hotel operations to ensure that they continually perform to expectations, managing payroll cost and expense with a focus on guest centric initiatives and guest satisfaction
• Work with the Finance Leadership of both properties and hotel operations on the development of the Annual Business Plan, Financial and Capital Budgets
• Monthly P&L and Financial Statement Review and Submission. Monthly Balance Sheet Reconciliation and Review with ADOF and DOF HBA
• Annual audits including financial audit, 401K audit and any others that may arise
• Monthly reconciliation of the capital purchases, approved projects in progress, and future planning for projects to come
• Lead monthly medical review meeting with DSL and own the communication and sharing of the reports
• Monthly review, reconciliation and forecasting of the cash needs of the business
• Provide DGL information on annual basis needed to complete income taxes for Sajahtera, Inc.
• Reporting to United States Census Bureau and Bureau of Economic Analysis
• Quarterly review meeting with 401K advisor to ensure our portfolio is in line to market growth rates
• File monthly, quarterly and annual taxes. File annual labor reports for benefits plan

The items shared are essential. However, to ensure consistency, our Hotel Controller is provided with specifics on how we care for their department.

What you'll bring

• All of our employees are ambassadors of our Vision, Values and culture. Our Directors of Finance do this with all they do.
• English is the primary language used in our hotel. Our Directors of Finance must feel comfortable communicating in this language
• Our Area Financial Controller should have working knowledge of the organization’s applicable financial practices and procedures, as well as a thorough understanding of state and federal rules and regulations
• Proficient with accounting software and standard office and accounting equipment.
• Attention to detail is critical for this role.
• Previous finance management experience in hospitality required
• We pride in nurturing an environment where Working Together is a must. The Senior Financial Controller is one of our biggest champions of this.
• Our hotels operate nonstop, this requires flexibility from everyone on the team.

Position location

Job Location

Location

9641 Sunset Blvd 90210 Beverly Hills

Position Overview

The Hotel Controller will work closely with the Area Director of Finance and Director of Finance Hotel Bel-Air, entrusted with the company’s financial health.

This leader will combine operational and strategic roles, manage all accounting and financial control functions, and partner with the Area Director of Finance to ensure timely and accurate financial reporting and establish a strong internal control environment.

This leader must be focused on continual improvement and be able to effectively manage, lead, and inspire a diverse accounting / finance team.

The position requires a versatile and talented leader to meet a continually changing set of circumstances. Though skillfully trained and ensures the financial health of The Beverly Hills Hotel and Hotel Bel-Air, this leader never loses sight of the ultimate reasonability, to create lifelong memories for our guests which translates to strong financial performance.

What you'll get

As Hotel Controller at The Beverly Hills Hotel and Hotel Bel-Air, here are just some of the great benefits you will receive :

• Complimentary stays with breakfast included in all 9 Dorchester Collection hotels stay twice a year at each hotel!
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
• Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card
• Exclusive Access to a discount platform featuring 1000s of retailers
• Competitive Medical, Dental, Vision Benefit
• Competitive retirement scheme

As Hotel Controller at The Beverly Hills Hotel and Hotel Bel-Air, compensation will range between $125,000-$135,000 annually.

What you'll do

A day in the life of the Hotel Controller it demands high levels of energy in order to keep up and consistency even though the days are never alike.

Listing all of the tasks that the Hotel Controller accomplishes would be lengthy but the list below is essential to know.

• Partner with the Area Director of Finance and hotel management to align operational needs with financial requirements
• Ensure that all financial reporting is accurate and complete as required by senior corporate office and owners (to DSL and DGL)
• Instill and ensure a strong internal control environment that protects the assets and resources of our organization. Provide all stakeholders timely and accurate financial statements.
• Partner with the leadership team peers to act on and exceed total balanced scorecard initiatives (guests, employees, financial, owners).
• Lead, review and advise on capital purchases and development projects
• Actively manage the cash flow of the business to ensure that we can fulfill all obligations
• Partner with the Finance leadership to ensure that the hotels have appropriate level of insurance coverage, ensure that contracts are renewed on time and permits are obtained to ensure that our business is protected and compliant.
• Stay informed about government subsidy programs to ensure that we maximize any potential subsidies and government reporting requirements
• Manage and support the finance division employees. Review and implement opportunities for improved efficiencies and / or internal controls
• Partner with the Area Director of Finance and hotel operations to ensure that they continually perform to expectations, managing payroll cost and expense with a focus on guest centric initiatives and guest satisfaction
• Work with the Finance Leadership of both properties and hotel operations on the development of the Annual Business Plan, Financial and Capital Budgets
• Monthly P&L and Financial Statement Review and Submission. Monthly Balance Sheet Reconciliation and Review with ADOF and DOF HBA
• Annual audits including financial audit, 401K audit and any others that may arise
• Monthly reconciliation of the capital purchases, approved projects in progress, and future planning for projects to come
• Lead monthly medical review meeting with DSL and own the communication and sharing of the reports
• Monthly review, reconciliation and forecasting of the cash needs of the business
• Provide DGL information on annual basis needed to complete income taxes for Sajahtera, Inc.
• Reporting to United States Census Bureau and Bureau of Economic Analysis
• Quarterly review meeting with 401K advisor to ensure our portfolio is in line to market growth rates
• File monthly, quarterly and annual taxes. File annual labor reports for benefits plan

The items shared are essential. However, to ensure consistency, our Hotel Controller is provided with specifics on how we care for their department.

What you'll bring

• All of our employees are ambassadors of our Vision, Values and culture. Our Directors of Finance do this with all they do.
• English is the primary language used in our hotel. Our Directors of Finance must feel comfortable communicating in this language
• Our Area Financial Controller should have working knowledge of the organization’s applicable financial practices and procedures, as well as a thorough understanding of state and federal rules and regulations
• Proficient with accounting software and standard office and accounting equipment.
• Attention to detail is critical for this role.
• Previous finance management experience in hospitality required
• We pride in nurturing an environment where Working Together is a must. The Senior Financial Controller is one of our biggest champions of this.
• Our hotels operate nonstop, this requires flexibility from everyone on the team.