Hospitality Agent
Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience.
Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better stays open to all with a variety of accommodation options from rooms to suites and apartments found in more than 30 cities spanning eight countries and three continents.
Sonder’s innovative app empowers guests by making self-service features and 24 / 7 on-the-ground support just a tap away.
From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.
Our Hospitality Agents are the face of Sonder and who live our leadership principle of 'Extend Hospitality to All'. This is one of the most versatile roles at the company and perfect for anyone who loves elevating our guest experience and finds fulfillment in creatively solving problems.
You are a detail-oriented individual who thrives on interacting with others, supporting your fellow team members, and satisfying guest requests throughout the day.
If you’re ready for an evolving and fast-paced environment that is focused on delivering amazing guest experiences, we’d love to hear from you!
AT SONDER YOU WILL :
- Respond to day-to-day guest requests, issues, and other outreach using the Sonder Service Principles
- Guide guests through the Sonder experience, ensuring they have an amazing first impression
- Troubleshoot minor maintenance and technology issues (e.g., upholstery stain removal, light bulb replacements, access to units, wifi connectivity or overseeing contractor appointments)
- Perform housekeeping quality audits and inventory checks in our units to ensure that hospitality standards are met consistently and robust feedback to our vendors is relayed in a timely fashion
- Assist with inventory duties such as preparing turnover kits, receiving deliveries, and tracking linen / consumables use
- Maintenance and organization of working spaces including office, storage closets, warehouse and others, as assigned
- Travel to multiple Sonder properties throughout the local market, as required
WHAT WE LOOK FOR :
- Guest-centric and positive mindset
- Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and / or customer experience roles
- Organized, hardworking, and detail-oriented
- Comfort with ambiguity and rapidly shifting priorities
- Thrives in a fast paced, ever-changing, always challenging startup environment
- Ability to work effectively both in a team environment as well as independently
- Comfort in independent problem solving with the humility to ask for help when needed
- Unintimidated by using mobile apps while in the field for team collaboration and communication
- Flexible schedule and willing to working evenings, weekends and holidays
- Ability to lift / carry items up to 50 pounds and stand / walk for extended periods of time
- Proficiency in languages other than English a plus
- This role requires regular access to a reliable smartphone for work purposes. (Expense reimbursement available)
- This role requires a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance.
Li-Onsite
We also have great benefits to make your life easier so you can focus on what you’re best at :
Competitive compensation
Generous stock plan
Medical, dental and vision insurance (where applicable)
Flexible vacation
Annual free credits and discounts to stay in Sonders
A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!
Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.
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2023 Sonder Holdings Inc. All rights reserved.
1 617-300-0956
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Related Jobs
Hospitality Agent
Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience.
Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better stays open to all with a variety of accommodation options from rooms to suites and apartments found in more than 30 cities spanning eight countries and three continents.
Sonder’s innovative app empowers guests by making self-service features and 24 / 7 on-the-ground support just a tap away.
From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.
Our Hospitality Agents are the face of Sonder and who live our leadership principle of 'Extend Hospitality to All'. This is one of the most versatile roles at the company and perfect for anyone who loves elevating our guest experience and finds fulfillment in creatively solving problems.
You are a detail-oriented individual who thrives on interacting with others, supporting your fellow team members, and satisfying guest requests throughout the day.
If you’re ready for an evolving and fast-paced environment that is focused on delivering amazing guest experiences, we’d love to hear from you!
AT SONDER YOU WILL :
- Respond to day-to-day guest requests, issues, and other outreach using the Sonder Service Principles
- Guide guests through the Sonder experience, ensuring they have an amazing first impression
- Troubleshoot minor maintenance and technology issues (e.g., upholstery stain removal, light bulb replacements, access to units, wifi connectivity or overseeing contractor appointments)
- Perform housekeeping quality audits and inventory checks in our units to ensure that hospitality standards are met consistently and robust feedback to our vendors is relayed in a timely fashion
- Assist with inventory duties such as preparing turnover kits, receiving deliveries, and tracking linen / consumables use
- Maintenance and organization of working spaces including office, storage closets, warehouse and others, as assigned
- Travel to multiple Sonder properties throughout the local market, as required
WHAT WE LOOK FOR :
- Guest-centric and positive mindset
- Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and / or customer experience roles
- Organized, hardworking, and detail-oriented
- Comfort with ambiguity and rapidly shifting priorities
- Thrives in a fast paced, ever-changing, always challenging startup environment
- Ability to work effectively both in a team environment as well as independently
- Comfort in independent problem solving with the humility to ask for help when needed
- Unintimidated by using mobile apps while in the field for team collaboration and communication
- Flexible schedule and willing to working evenings, weekends and holidays
- Ability to lift / carry items up to 50 pounds and stand / walk for extended periods of time
- Proficiency in languages other than English a plus
- This role requires regular access to a reliable smartphone for work purposes. (Expense reimbursement available)
- This role requires a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance.
Li-Onsite
We also have great benefits to make your life easier so you can focus on what you’re best at :
Competitive compensation
Generous stock plan
Medical, dental and vision insurance (where applicable)
Flexible vacation
Annual free credits and discounts to stay in Sonders
A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!
Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.
Company
About Us
News
Careers
Press
Business and Groups
Real Estate
Corporate Responsibility
Investor Relations
Modern Slavery Act
Biometrics Policy
Support
Help Center
Social
facebookinstagramtwitter
Language
Currency
Company
About Us
News
Careers
Press
Business and Groups
Real Estate
Corporate Responsibility
Investor Relations
Modern Slavery Act
Biometrics Policy
Support
Help Center
Social
facebookinstagramtwitter
Language
Currency
2023 Sonder Holdings Inc. All rights reserved.
1 617-300-0956
Terms of Service
Privacy Policy
Camp Hospitality Staff
Description
Please click HERE to watch a short video regarding the experience and expectations of Camp Widji Staff prior to completing the application.
Pay Range : Starts at $15.00 per hour, depending on experience
Position Summary :
Consistent with the Christian mission and vision of the YMCA of Middle TN, and in cooperation with other YMCA staff, under the direction of the Camp Hospitality Director, the Camp Hospitality Staff Member is responsible for the cleaning and upkeep of the grounds and facilities.
Essential Functions :
- Model the YMCA core values : Caring, Honesty, Respect and Responsibility
- Sweep, mop, dust and clean all facilities daily to meet guest / camper needs
- Coordinate setting up of rooms for special events daily
- Monitor buildings for safety concerns, security and guest concerns
- Utilize preventative maintenance and cleaning schedule for purpose of keeping facilities in peak performance
- Make minor equipment and facility repairs to ensure no down time
- Ensure that Q-check standards are met
- Maintain a supply inventory and coordinate purchasing needs for the housekeeping department
- Communicate daily with the Hospitality Director to set up a workable and productive schedule
- Attend staff meetings and training sessions
Qualifications
Passion, enthusiasm, and commitment to the mission and cause of the YMCA
An enthusiastic personality with the desire to serve members, volunteers, guests, participants and staff to create a culture of service
Strong interpersonal and communication skills and the ability to relate effectively to diverse groups of people from all social and economic segments of the community
- Must present a professional image and possess conflict resolution skills, and demonstrate sound judgment and initiative
- Must be highly organized with the ability to work under pressure and handle multiple tasks
- Must be able to maintain confidentiality of information
- Ability to work a flexible schedule, including evenings and weekends
- Minimum 18 years of age
- Experience in cleaning and use of cleaning chemicals, including safety procedures preferred
Certifications Required :
- Before start of 1st shift : New Hire Orientation training
- Before start of 1st shift : Basic Life Support / First Aid
Hospitality Ambassador
Come help us Cultivate Fanatics at the nation’s leading build-your-own pizza fast-casual restaurant where Individuality, Quality, Speed, and Fire are key to the success of our company and our team!
We are currently seeking Hospitality Ambassadors who can maintain a positive and upbeat attitude to create lively fun guest interactions in our Blaze Pizza location.
As a Hospitality Ambassador primary responsibility is to ensure our Dine In and Digital Pick Up guests are well taken care of.
Being a People Person and a Great Conversationalist are table stakes for this position! There would be little to no Food Prep in this position.
We have full and part time opportunities as well as day and night shifts available.
What’s in it for you :
Weekly pay
Paid tip guarantee included in hourly wage, plus extra tips paid out
100% Employee meal discount
Pay for your Birthday (after you are with us 90 days) and yearly Anniversary
401K with employer match (after one year and 1,000 hours once you are over the age of 21)
Tuition Reimbursement
Receive flexible scheduling with the ability to request time off
Earned Paid Time Off (Full Time Only)
Yearly Shoe Allowance (Full Time Only)
Work in a fun, fast, and friendly environment with opportunities for advancement
Let us help you develop into a future leader in our company!
COVID-19 CDC procedures in place including personal protection equipment; provided as needed, sanitation procedures, social distancing, and temperature checks for all employees / management.
Note : We do not allow minors to stock, sell, or ring up alcohol purchases .
Requirements :
What we look for, it’s simple!
- GREAT attitude! Likes to have FUN at work!
- Reliable and hardworking!
- Strong guest service and communication skills
- Possesses a Put guests first approach to business
- Likes to learn!
- Responds positively to coaching and direction
- Likes being a part of a high performance TEAM!
- Good personal grooming
- Ability to stand for up to 8 hours
Responsibilities :
Hospitality Ambassadors work in a fast-paced environment, where your responsibilities may include :
- Delivering Food to guests at their tables
- Delivering Food to Pick up and Curbside Guests
- Ensuring guests have everything they need to enjoy their meal
- Checking in with Guests on their satisfaction during their meal
- Pre-Bussing Tables
- Cleaning Tables and other areas of the dining room and restrooms
- Helping Guests with the Blaze Pizza App to ensure we increase Loyalty Users
- Always cultivating the guest experience by providing fast, courteous, and sincere service - always say YES!
Millennial Restaurant Group (MRG) a franchisee of Blaze Pizza opened its first location in Louisville, KY in 2014. Since then, we've opened over twenty restaurants with, according to Forbes, the "fastest-growing restaurant chain ever" throughout Kentucky, Tennessee, and Florida.
Our goal is for each of the communities we serve to embrace Blaze Pizza as a brand, and to hire and develop enthusiastic and service oriented team members to help us reach that goal.
Through the family-culture that we have, we hope to have the best team members representing our brand and serving our guests, all while enjoying the work they do.
Restaurant Hospitality Manager
Our franchise organization, Cumberland Corral, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team!
At Golden Corral®, we know that successful people are the foundation of our very successful company. We hire managers with the talent, integrity, and passion to promote our Caring Culture.
We provide an environment that supports and empowers our people not only to exceed our guests' expectations, but also to achieve their professional and personal goals.
Talent, Focus, Commitment, Passion - These are just a few of the traits our most accomplished managers have in common. At Golden Corral, your ability to succeed is limited only by your energy and drive.
Unequaled opportunity at the best chain restaurant company in the country!
In this role as Hospitality Manager, you are responsible for creating a spirit of hospitality in the Front-of-the-House through creating a warm and positive environment, selecting friendly and talented Co-workers, leading the human and financial resources in the Front-of-the-House to achieve a profitable operation and environment that makes pleasurable dining affordable, while providing a dining experience that ensures our guests become long-term, loyal customers.
As a member of the restaurant operations management team, you are also responsible for the restaurant’s overall operations, including food quality, production, safety, and labor in absence of the General Manager and Kitchen Manager.
Requirements :
- Strong, stable work history along with management experience in a high-volume, casual dining or family-style restaurant.
- Education and training normally associated with college coursework in business or hospitality.
- Successful completion Golden Corral's comprehensive management training program.
- Position requires a valid driver’s license and an acceptable driving record.
Thank you for your interest in Golden Corral. Our commitment to valuing diversity helps create an environment where everyone can be successful.
Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.
The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location.
The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting.
All questions concerning this job opportunity should be directed to the franchisee.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.
All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Golden Corral Corporate.
Hospitality Director
Hospitality Director
Puttshack Nashville - Church Street
Who we are :
Puttshack is the world's only upscale, tech-infused mini golf experience joined with an elevated food and beverage experience.
Puttshack leans on its ground-breaking technology to elevate the game while also serving globally inspired food selections from our scratch kitchens complimented with craft cocktails inside a dynamic one-of a kind environment.
The Puttshack experience is all about having fun - and doing something fun - together.
Our Purpose : To bring everyone in to play.
Our Vision : To be the universal answer to the question 'Where should we get together?'
Our Mission : To create lasting memories for people of all generations through a shared, world-class entertainment and food and beverage experience.
Our Values :
- Bring your 'A' game. We strive for excellence in everything we do.
- Lead the Way Our associates embrace and are inspired by change.
- Own the Fun We revel in our guests' enjoyment.
- Care Deeply - We take great care of our guests, our associates and the communities we call home.
What you will do :
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience.
The Hospitality Director is responsible for leading a passionate team of associates who are energetic, engaging and Own the Fun every day and every shift.
You will Lead the Way with effective hiring, training and development of associates to deliver a world-class entertainment and food and beverage experience for our guests.
You will create this environment through your actions motivating a team and delivering consistency, flawless service and exceeding expectations.
You will champion Puttshack standards and procedures, maximize financial performance and exceed guest expectations with every visit.
If you want to be a part of something really special and join the hottest concept in the social entertainment space and understand how to get results with and through people using meaningful conversation, respectful feedback and empathy, we want to talk with you.
Reports to :
Director of Operations
What you'll do :
Bring your 'A' Game" each and everyday
- Champion and live the Puttshack Core Values
- Maintain a safe physical and emotional working environment for our associates
- Motivate associates with hands-on coaching and teaching.
- Create and manage associate schedules using weekly and daily forecasts.
- Drive Associate engagement and hospitality.
- Create safe operational standards for both Guests and Associates
- Leverage business and trends to drive performance and to maximize returns
- Use data and software to effectively manage COGS and labor to budgeted plan.
Who you are :
- Ability to prioritize tasks and manage time
- Excellent communication, time management, and organization skills
- Ability to go above and beyond, demonstrating meaningful care in everything you do
- Strong level of emotional intelligence and overall self-awareness
What you will need :
- 5+ years as a Senior Food and Beverage or Entertainment Manager ($6MM+ annual revenue).
- P&L experience
- Experience with Food and Beverage management platforms
- Comfortable using a variety of software platforms for scheduling, ordering, inventory, and venue management.
- Effectively manage and engage team of 150+ hourly associates.
- Ability to collaborate with team of experienced food and be'on a daily basis to achieve results.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- Ability to stand and walk for long periods of time including maneuvering up and down stairs.
- Ability to thrive in a vibrant, exciting environment with music, lights and technology activations.
- Ability to lift 50 pounds
- Ability to obtain required licenses and certifications for your location
- Ability to pass a criminal background check.
What's in it for you :
- Competitive base salary
- Paid PTO
- 401K
- Access to company sponsored health insurance : medical, dental, vision, FSA
- 50% off Food & non-alcoholic Beverages for you and your group (up to 5 people)
- Complimentary Mini Golf
- Paid Parental Leave
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.
As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.