Hospitality Valet Manager

Full-time

Salary Range : $60,000 - $65,000

Position : Full time

Title : Hospitality Manager

LAZ Parking is one of the largest and fastest growing parking companies in the country. We often say, parking is our industry, but people are our passion .

Our mission is to create opportunities for our employees and value for our clients. When it comes to parking, we’re the experts!

The LAZ Hospitality silois a unique team within LAZ Parking dedicated to growth through operational and financial excellence.

The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.

Why LAZ?

  • 401k match
  • 3 Tiers of healthcare to fit your needs
  • Dental and Vision plans
  • Paid time off
  • Short Term & Long Term Disability
  • Free on-site parking!

The Spirit of the Position :

The Hospitality Valet Manager supports Regional Management with complete oversight of the financial, operational, safety and service-related success at their hotel.

Principal Job Duties :

  • Responsible for the financial, operational, safety, and service success at their hotel(s).
  • Managing, planning, scheduling, training, and directing the activities of Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff.
  • Ensure that increased revenue, controlled expenses, and customer satisfaction are maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.
  • Additional duties as assigned.

People

  • Attend daily stand up meetings and resume meetings scheduled by client either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
  • Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
  • Assist with the management and development of the Hotel team to accomplish annual and periodic goals / initiatives, while embodying and using LAZ Parking’s culture as a guideline.
  • Identify high potential employees to support the organization’s continued growth, both within your region and outside.
  • Actively participate in the recruiting and onboarding process for prospective employees.
  • Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.
  • Address any and all safety concerns promptly.

Product

  • Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics.
  • Responsible for cultivating client relationships and business retention.
  • Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s).
  • Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.

Profit

  • Responsible for claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting.
  • Responsible for overall financial success including audit compliance and ensuring the operation follows audit protocol.
  • Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly;

work with Human Resources Business Partner to ensure proper wage and hour compliance.

  • Responsible for ensuring LHIST data is entered daily and accurately.
  • Responsible for financial management of assigned location ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses.
  • Daily, weekly, monthly, and annual financial and operational reports as required.
  • Preparation of budgets / monthly reviews of profit / loss for their assigned hotel(s).
  • Monitor, review, and analyze the market rate structures.

Education :

Bachelor's Degree or equivalent work experience desired.

Experience :

  • 1+ years Management experience.
  • Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc) is preferred.
  • Valid driver’s license required.
  • Previous experience working in fast-paced environment with high customer expectations.
  • Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Skills :

  • Ability to seek improvement and create an environment of idea sharing and creative problem solving.
  • Capable of handling employee conflict, following grievance procedures, mediating and conflict resolution.
  • Strong customer service skills and abilities.
  • Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
  • Excellent teambuilding and interpersonal skills.
  • Ability to communicate professionally and effectively with all levels of the organization.
  • Ability to interpret policies, procedures, and standard business practices.
  • Demonstrates a sense of urgency and timeliness.

Physical Demands :

  • Willingness to work in the elements heat, wind, snow, rain, etc.
  • Ability to lift, push and pull at least 50 pounds.
  • Ability to stand, walk and run for extended periods of time.
  • Ability bend, stoop, squat and lift frequently throughout a shift.
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Hospitality Valet Manager

LAZ Parking Denver, CO
APPLY

Salary Range : $60,000 - $65,000

Position : Full time

Title : Hospitality Manager

LAZ Parking is one of the largest and fastest growing parking companies in the country. We often say, parking is our industry, but people are our passion .

Our mission is to create opportunities for our employees and value for our clients. When it comes to parking, we’re the experts!

The LAZ Hospitality silois a unique team within LAZ Parking dedicated to growth through operational and financial excellence.

The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.

Why LAZ?

  • 401k match
  • 3 Tiers of healthcare to fit your needs
  • Dental and Vision plans
  • Paid time off
  • Short Term & Long Term Disability
  • Free on-site parking!

The Spirit of the Position :

The Hospitality Valet Manager supports Regional Management with complete oversight of the financial, operational, safety and service-related success at their hotel.

Principal Job Duties :

  • Responsible for the financial, operational, safety, and service success at their hotel(s).
  • Managing, planning, scheduling, training, and directing the activities of Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff.
  • Ensure that increased revenue, controlled expenses, and customer satisfaction are maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.
  • Additional duties as assigned.

People

  • Attend daily stand up meetings and resume meetings scheduled by client either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
  • Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
  • Assist with the management and development of the Hotel team to accomplish annual and periodic goals / initiatives, while embodying and using LAZ Parking’s culture as a guideline.
  • Identify high potential employees to support the organization’s continued growth, both within your region and outside.
  • Actively participate in the recruiting and onboarding process for prospective employees.
  • Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.
  • Address any and all safety concerns promptly.

Product

  • Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics.
  • Responsible for cultivating client relationships and business retention.
  • Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s).
  • Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.

Profit

  • Responsible for claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting.
  • Responsible for overall financial success including audit compliance and ensuring the operation follows audit protocol.
  • Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly;

work with Human Resources Business Partner to ensure proper wage and hour compliance.

  • Responsible for ensuring LHIST data is entered daily and accurately.
  • Responsible for financial management of assigned location ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses.
  • Daily, weekly, monthly, and annual financial and operational reports as required.
  • Preparation of budgets / monthly reviews of profit / loss for their assigned hotel(s).
  • Monitor, review, and analyze the market rate structures.

Education :

Bachelor's Degree or equivalent work experience desired.

Experience :

  • 1+ years Management experience.
  • Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc) is preferred.
  • Valid driver’s license required.
  • Previous experience working in fast-paced environment with high customer expectations.
  • Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Skills :

  • Ability to seek improvement and create an environment of idea sharing and creative problem solving.
  • Capable of handling employee conflict, following grievance procedures, mediating and conflict resolution.
  • Strong customer service skills and abilities.
  • Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
  • Excellent teambuilding and interpersonal skills.
  • Ability to communicate professionally and effectively with all levels of the organization.
  • Ability to interpret policies, procedures, and standard business practices.
  • Demonstrates a sense of urgency and timeliness.

Physical Demands :

  • Willingness to work in the elements heat, wind, snow, rain, etc.
  • Ability to lift, push and pull at least 50 pounds.
  • Ability to stand, walk and run for extended periods of time.
  • Ability bend, stoop, squat and lift frequently throughout a shift.
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Front of House Floor Manager (Hospitality Manager)

Puttshack USA Inc Denver, CO
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Hospitality Manager

About Puttshack :

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment.

The Puttshack experience is really all about having fun - and doing something fun - together.

Our Purpose : To bring everyone in to play.

Our Vision : To be the universal answer to the question 'Where should we get together?'

Our Mission : To create lasting memories for people of all generations through a shared, world-class entertainment experience.

Our Values :

  • Bring your 'A' game. We strive for excellence in everything we do.
  • Lead the Way Our associates embrace and are inspired by change.
  • Own the Fun We revel in our guests' enjoyment.
  • Care Deeply - We take great care of our guests, our associates and the

communities we call home.

The Role :

A Puttshack Hospitality Manager cultivates an environment of empowerment and hospitality that creates memories for all generations through a shared, world-class entertainment experience.

The Hospitality Manager is responsible for building strong teams - through development, effective hiring and engagement.

They are accountable for a variety of venue business functions and execution of consistent and flawless service and operational standards.

This may include but is not limited to scheduling, inventory management, ordering, managing (opening / closing) shifts and hiring.

They must display the ability to uphold Puttshack standards and procedures, maximize financial performance and deliver each guest a hospitable and memorable experience.

Location : St Louis

Reports to : Director of Operations

What you'll do :

  • Bring your 'A' Game each and everyday
  • Lead by example by demonstrating Puttshack Core Values
  • Develop their team through coaching and purposeful feedback
  • Drive Associate engagement and entrepreneurial spirit
  • Promote safe operational standards for both Guest and Associate safety
  • Leverage business metrics and trends to drive performance and to maximize profit
  • Maintain food and labor costs to budgeted plan

Key Skills / Competencies :

  • 2+ years of prior restaurant, hotel or entertainment management experience with at least 2 recent years as a Manager or Supervisor in a high volume ($4M+ annual revenue) restaurant, hotel, or entertainment environment
  • Relentless-but intentional-spirit of innovation
  • Ability to manage a diverse work environment
  • High school diploma or equivalent
  • Ability to go above and beyond, demonstrating meaningful care in everything you do
  • Strong level of emotional intelligence and overall self-awareness
  • Flexibility to work varied shifts, including evenings, weekends and holidays. This requires having open availability and closing the venue approximately three nights a week.
  • Ability to stand and walk for long periods of time including maneuvering up and down stairs
  • Ability to lift 50 pounds
  • Ability to obtain required licenses and certifications for your location
  • Excellent communication, time management and organization skills

What's in it for you :

  • Paid PTO
  • Health insurance : medical, dental, and vision
  • 401K
  • 50% off Food & Beverage
  • Free Mini Golf
  • Paid Parental Leave

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.

As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.

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Hospitality Specialist

Freddy's Frozen Custard & Steakburgers Denver, CO
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Freddy's is looking for great Team Members those who have a great smile, enjoy serving others, and carry positive energy in all that they do! The Freddy’s experience is only as good as our people!

As a Team Member, you learn the art of creating the Freddy’s experience. You will be a member of the highly talented team that communicates with guests, takes orders and ensures each tasty menu offering is complete to perfection.

As you showcase your skills throughout Freddy’s, you see to it that quality, accuracy, and timeliness are part of every guest’s visit.

Freddy’s strives to deliver a mix of fun, great food, and honest hospitality.

Full and Part time / variable work schedules (up to 40 avg hours); Competitive Pay based on experience.

Rewards and Perks :

  • Next Day Pay Available!
  • Medical, Dental and Vision offered for Full Time!
  • 401k
  • Fun and Exciting Environment!
  • Cool Uniform Provided!
  • Sick Time Accrues From Day for All Employees!
  • Opportunities to Advance and Grow!
  • Cross Training in Multiple Positions!
  • Online Access to Schedules!
  • Flexible Schedules!
  • Scholarships Available!
  • Free Meals and Employee Discount!
  • Amazing Team Centered Culture!
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To perform the job successfully, an individual should demonstrate the following competencies :

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  • Initiative
  • Teamwork

Freddy's Frozen Custard & Steakburgers is looking for the best and brightest to deliver a unique mix of fun, fresh food and genuine hospitality!

All 23 of our Freddy's locations are family owned and operated.

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Hospitality Desk Associate

Wellbridge Denver, CO
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Who we are :

Colorado Athletic Club is Denver’s leading upscale athletic, aquatics, tennis and family fitness club with 7 convenient locations across Colorado’s Front Range.

Our club supports the lifestyles of busy professionals, families, health enthusiasts and those who simply strive to be more active by providing a wide spectrum of unique fitness and wellness services.

What our Hospitality Desk Associates are all about :

Our Hospitality Front Desk Associates are enthusiastic and take pride that they are the key first impression as members enter our club to have a great experience.

They are the first to exhibit our company standards of professionalism and quality service. They perform hospitality desk duties to ensure efficient operations while also acting as the scheduling and information hub to members for all club services and activities.

What you’re all about :

  • You are a positive professional and place a high value on quality customer service.
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  • Ideally, you have some experience in the fitness, spa, and hotel or hospitality industry, however it is not required.

Why we're a great company to join :

  • You’ll enjoy a complementary gym membership.
  • We provide state-of-the-art exercise equipment and resources.
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  • We offer company matching 401k.
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  • All benefits vary based on employee job status and including hours worked.

Compensation : $17.29 per hour based on experience, qualifications and schedule.

Wellbridge owns and operates a variety of premiere athletic and tennis clubs across the country. Established more than 30 years ago with one location in CO, we have grown to 13 locations spanning 3 states (CO, NM & MD).

We proudly employ more than 1,000 team members and serve a growing membership community of more than 20,000+ members.

We offer dynamic opportunities for our employees to develop their careers in a collaborative and empowering environment.

Our culture encourages managers to be coaches, celebrates results through teamwork, and promotes innovative behaviors that contribute to a strong and dynamic environment.

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Hospitality & Service

Social Bar & Lounge Denver, CO
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Littleton suburban area - Two great locations with incredibly hospitable and service oriented teams. We focus on taking care of our guests in a manner which is hard to find these days.

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We are NOT a restaurant. We ARE a 21 and older only environment. We are serious about what we do... Check us out

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