LAZ Parking Jobs (18)

Description

Amazing reasons to work at LAZ Parking!

• Pay Rate : $17.00 / hr
• Pay Active - on demand access to up to 50% of your pay!!!
• 401(k) with Employer Match
• Part-time hours available!
• Building of long-lasting friendships / relationships
• Job training and career development

We recognize our LAZ family members as our most important asset and, as part of our commitment to people, we strive to ensure that our package of benefits provides peace of mind.

LAZ Parking offers a generous benefits package including :

• Medical / RxHealthcare Financing Options Get 0% financing to help pay for health-related expenses
• Dental
• Vision
• Life and Disability Benefits
• Supplemental Health
• And much more!

We are committed to help you be well, not just at work but across all aspects of your life. The following programs are available to help support you, free of charge.

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24 / 7 access to confidential counseling.
• Smoking Cessation Program

The Spirit of the Position :

A LAZ Lot Attendant plays a significant role in the success of the company. They are the first person our clients and customers see upon arrival, and the last person our clients & customers see when they depart.

A warm welcome, smiling face, and professional demeanor are of the utmost importance.

What Will I Do?

• Help direct traffic to keep the flow of cars clean and organized, all with a smile on your face!
• Turn off each car and remove keys.
• Park and retrieve cars like a champ. This means carefully, efficiently, and in a timely manner.
• Provide a self-reliant attitude when needed. Must be able to work with or without supervision.
• Smile, go above and beyond, make them love LAZ Parking the moment they meet you.

You Are :

• Dynamic. You’re charismatic, full of energy, and happy to help in any way you can.
• Dependable. Responsible is your middle name. You never disappoint because it’s not in your nature.
• Experienced in the hospitality industry (Parking, Restaurants, Hotels, etc).
• A good driver with a valid driver’s license and driving record to prove it. You don’t speed, you’re cautious ESPECIALLY with other people’s property.

You can also drive a standard transmission. Vroom, vroom!

• Good under pressure. You don’t fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
• Good at communicating and can speak, read, and comprehend English easily.
• A team player. You’re open to different opinions and can help motivate your team.

Requirements :

• High school diploma or GED preferred.
• Parking industry experience is preferred but not required.

Physical Demands :

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

What's in it for you?

• Great Base Pay
• $100 bonus for each person you refer
• Flexible Schedule - we are looking for AM, PM and Overnight shifts
• Growth Opportunities
• Pay Activ On-demand access to earned wages, get up to 50% of your earned wages immediately
• Paid training
• Free company uniform

The following programs are available to help support you as a LAZ employee, free of charge.

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24 / 7 access to confidential counseling.
• Smoking Cessation Program

Additional Benefits :

• 401(k) with Employer Match
• Medical, dental, vision 3 plan options!

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country.

When it comes to parking, we’re the experts!

We are also a PEOPLE FIRST company. We often say parking is our industry but people are our passion. Our mission is to create opportunities for our employees and value for our clients .

If you’re looking to join a growing company led by passionate people committed to being the best contact us today!

The Spirit of the Position :

The Valet Supervisor oversees the operations for the valet locations for an assigned shift, under the direction of the Valet Manager to ensure 24 / 7 professional valet parking management.

As a company devoted to promoting an employee-focused servant leadership culture, the Valet Supervisor will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned location.

Principal Job Duties :

• Serves as a primary point of contact for patrons during the shift to receive and distribute tickets, keys and cash.
• Greets customers in a friendly manner (e.g., ideally by name) and is responsive and timely with correspondence and problem resolution during the shift.
• Promotes good customer relations with a can-do and caring attitude and has a willingness to help at all times.
• Develops a positive rapport with patrons and customers.
• Assists patrons into the client facility and provides a gracious sense of arrival.
• Parks and returns customer vehicles upon request and as necessary in a timely manner.
• Serves as a liaison to company manager responsible for the shift, including in the event of accidents or incidents on a shift.
• Signs / Initials as the valet on shift cash-out sheets and provides shift cash-out sheets to the company manager responsible for the shift, answering any questions thereon.
• Other related duties that may be assigned by a company manager from time-to-time.
• Additional duties as assigned.The Valet Supervisor will be expected to work varying hours including weekends, evenings, nights, etc.

Education :

• High school diploma or GED required.
• Ability to produce and maintain an acceptable driving record and unrestricted drivers’ license.

Experience :

• Strong customer service experience.
• Parking operations and / or parking industry experience.

Skills :

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Open to feedback, differing opinions and other points of view
• Capable of taking direction from company manager responsible for shift or other shift valets / team members as necessary to ensure smooth operations and customer satisfaction.
• Capable of working alone on a shift or with one or more other valets.
• Demonstrates a sense of urgency and timeliness.
• Demonstrates the ability to seek improvement.
• Ability to drive a standard transmission, as well as general knowledge of how to operate various types of motor vehicles.

Physical Demands :

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

Job Description

The Spirit of the Position :

A LAZ Valet Attendant plays a significant role in the success of the company. They are the first person our clients and customers see upon arrival, and the last person our clients & customers see when they depart.

A warm welcome, smiling face, and professional demeanor are of the utmost importance. What Will I Do?

• Park and retrieve cars like a champ. This means carefully, efficiently, and in a timely manner. Greet all customers by name, take care of their needs, and develop a rapport with each person driving up to your stand.
• Help direct traffic to keep the flow of cars clean and organized, all with a smile on your face!
• Provide a self-reliant attitude when needed. Must be able to work with or without supervision.
• Promote awesome customer relations. Smile, go above and beyond, make them love LAZ Parking the moment they meet you.

You Are :

• Dynamic. You’re charismatic, full of energy, and happy to help in any way you can.
• Dependable. Responsible is your middle name. You never disappoint because it’s not in your nature.
• A good driver with a driving record to prove it. You don’t speed, you’re cautious ESPECIALLY with other people’s property.

You can also drive a standard transmission. Vroom, vroom!

• Good under pressure. You don’t fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
• Good at communicating and have the ability to speak, read, and comprehend English easily.
• A team player. You’re open to different opinions and can help motivate your team.

Experience :

• Cash handling experience is preferred but not required.
• Parking industry experience is preferred but not required.

Skills :

• Ability to communicate professionally and effectively.
• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Must be able to work unsupervised.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
• Demonstrates a sense of urgency and timeliness.
• Excellent team building and interpersonal skills.

Physical Demands :

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

The Lot Attendant will create a welcoming atmosphere for our customers and clients. This Lot Attendant will greet the public in a manner consistent with the LAZ Way, serving as a representative displaying honesty, integrity, accountability, teamwork, and demonstrating excellent communication skills.

Benefits of joining the LAZ Parking Family :

Part-Time / Seasonal work hours / Possible Fulltime

Pay : 15.00hrly

• Growth Opportunities
• Paid training
• Free company uniform
• Pay Cards
• We partner with Payactiv - No more waiting for payday! With Payactiv TAP, you can choose to be paid every day or any day of the week no additional cost!
• Gain peace of mind

R esponsibilities :

• Greet by / use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Complete all required paperwork and reports accurately and efficiently to account for any and all collected parking revenues.
• Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to always help.
• Accept monthly and debit payments and process credit cards.
• Keep the parking location clean sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.
• Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.
• Be in correct LAZ Parking uniform, on time, and ready to work when scheduled.
• Work with and without supervision and follow directions of supervisors when requests are made.
• Inform all people loitering to move off property or call a non-emergency number for police support.
• Make sure the location is safe and take care of any potentially hazardous conditions
• Other related duties as assigned.

Experience :

• Strong customer service skills and abilities.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrate a sense of urgency and timeliness.

Skills :

• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands :

• Standing and walking for long periods of time (95 to 100% of the time)
• Lifting and moving parking equipment
• Sweeping and changing signage when needed.
• No sitting is allowed unless on break and off property.

LAZ Parking is one of the largest and fastest growing parking companies in the country. We often say, parking is our industry, but people are our passion .

Our mission is to create opportunities for our employees and value for our clients. When it comes to parking, we’re the experts!

The LAZ Hospitality silois a unique team within LAZ Parking dedicated to growth through operational and financial excellence.

The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.

The Spirit of the Position :

The Hospitality Manager supports Regional Management with complete oversight of the financial, operational, safety and service-related success at their hotel.

Principal Job Duties :

• Responsible for the financial, operational, safety, and service success at their hotel(s).
• Managing, planning, scheduling, training, and directing the activities of Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff.
• Ensure that increased revenue, controlled expenses, and customer satisfaction are maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.
• Additional duties as assigned.

People

• Attend daily stand up meetings and resume meetings scheduled by client either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
• Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
• Identify high potential employees to support the organization’s continued growth, both within your region and outside.
• Responsible for cultivating client relationships and business retention.
• Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s).
• Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
• Daily, weekly, monthly, and annual financial and operational reports as required.
• Preparation of budgets / monthly reviews of profit / loss for their assigned hotel(s).
• Monitor, review, and analyze the market rate structures.
• Assist with the management and development of the Hotel team to accomplish annual and periodic goals / initiatives, while embodying and using LAZ Parking’s culture as a guideline.
• Actively participate in the recruiting and onboarding process for prospective employees.
• Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.
• Address any and all safety concerns promptly.

Product

Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics.

Profit

• Responsible for claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting.
• Responsible for overall financial success including audit compliance and ensuring the operation follows audit protocol.
• Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly;

work with Human Resources Business Partner to ensure proper wage and hour compliance.

• Responsible for ensuring LHIST data is entered daily and accurately.
• Responsible for financial management of assigned location ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses.

Education :

• Bachelor's Degree or equivalent work experience desired.
• 1+ years Management experience.
• Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc) is preferred.
• Valid driver’s license required.
• Previous experience working in fast-paced environment with high customer expectations.

Experience : Skills :

Skills :

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Capable of handling employee conflict, following grievance procedures, mediating and conflict resolution.
• Strong customer service skills and abilities.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Excellent teambuilding and interpersonal skills.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.

Physical Demands :

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

Salary Range : $60,000 - $65,000

Position : Full time

Title : Hospitality Manager

LAZ Parking is one of the largest and fastest growing parking companies in the country. We often say, parking is our industry, but people are our passion .

Our mission is to create opportunities for our employees and value for our clients. When it comes to parking, we’re the experts!

The LAZ Hospitality silois a unique team within LAZ Parking dedicated to growth through operational and financial excellence.

The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.

Why LAZ?

• 401k match
• 3 Tiers of healthcare to fit your needs
• Dental and Vision plans
• Paid time off
• Short Term & Long Term Disability
• Free on-site parking!

The Spirit of the Position :

The Hospitality Valet Manager supports Regional Management with complete oversight of the financial, operational, safety and service-related success at their hotel.

Principal Job Duties :

• Responsible for the financial, operational, safety, and service success at their hotel(s).
• Managing, planning, scheduling, training, and directing the activities of Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff.
• Ensure that increased revenue, controlled expenses, and customer satisfaction are maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.
• Additional duties as assigned.

People

• Attend daily stand up meetings and resume meetings scheduled by client either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
• Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
• Assist with the management and development of the Hotel team to accomplish annual and periodic goals / initiatives, while embodying and using LAZ Parking’s culture as a guideline.
• Identify high potential employees to support the organization’s continued growth, both within your region and outside.
• Actively participate in the recruiting and onboarding process for prospective employees.
• Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.
• Address any and all safety concerns promptly.

Product

• Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics.
• Responsible for cultivating client relationships and business retention.
• Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s).
• Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.

Profit

• Responsible for claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting.
• Responsible for overall financial success including audit compliance and ensuring the operation follows audit protocol.
• Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly;

work with Human Resources Business Partner to ensure proper wage and hour compliance.

• Responsible for ensuring LHIST data is entered daily and accurately.
• Responsible for financial management of assigned location ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses.
• Daily, weekly, monthly, and annual financial and operational reports as required.
• Preparation of budgets / monthly reviews of profit / loss for their assigned hotel(s).
• Monitor, review, and analyze the market rate structures.

Education :

Bachelor's Degree or equivalent work experience desired.

Experience :

• 1+ years Management experience.
• Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc) is preferred.
• Valid driver’s license required.
• Previous experience working in fast-paced environment with high customer expectations.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Skills :

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Capable of handling employee conflict, following grievance procedures, mediating and conflict resolution.
• Strong customer service skills and abilities.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Excellent teambuilding and interpersonal skills.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.

Physical Demands :

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

Are you a team player who likes to have fun while you work? Do you enjoy meeting people and sparking conversations? If so, then we want YOU to join our LAZ family! We are an employee first company who care about you and what you think!

Why LAZ Parking?

• Immediately Hiring!
• Compensation : $15 / hr.
• Generous sign-on bonus up to $400
• Referral Bonus : $200 for EACH person you refer.
• Full-time
• Team Atmosphere
• Growth Opportunities
• Pay Activ On-demand access to earned wages, get up to 50% of your earned wages immediately.
• Paid training : No experience? We have you covered!
• Free company uniform

The following programs are available to help support you, free of charge.

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24 / 7 access to confidential counseling.
• Smoking Cessation Program

Additional Valet Benefits :

• 401(k) with Employer Match
• Medical, dental, vision 3 plan options!
• Competitive salary

The Spirit of the Position : The Cashier is responsible for greeting, engaging and interacting with all customers entering and exiting the facility.

The position requires cash handling, making correct change, monitoring transactions, etc. for traffic entering / exiting the facility.

How do you know if this is the right job for you?!

You are :

• Dynamic. You’re charismatic, full of energy, and happy to help in any way you can.
• Dependable. Responsible is your middle name. You never disappoint because it’s not in your nature.
• Good under pressure. You don’t fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
• Good at communicating professionally and effectively.
• A team player. You’re open to different opinions and can help motivate your team.
• Capable of working in an unsupervised setting.
• Able to handle challenging and at times, emotionally charged situations.

What will I do?

• Meet and greet each customer with courtesy and great customer service.
• Collect the parking fees and provide correct change.
• Understand and know how to handle different types of parkers, i.e., tenants, visitors, employees, administration, etc.
• Understand the surroundings and building area in order to answer questions.
• Complete the daily report.
• Assist in staffing the exit or entry booth during peak collection hours in order to facilitate exit / entry should problems occur.
• Communicate with management, supervisors and traffic directors.
• Answer customer service questions concerning parking and answer general customer. Inquiries in a courteous, professional and effective manner, referring questions to the supervisor when applicable.
• Determine traffic flow in times of equipment failure or during periods of construction.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Field additional duties if they are assigned.

Education :

High school diploma or GED preferred but not required.

Experience :

• Strong customer service experience.
• Cash handling experience is required.
• Parking industry experience is preferred but not required.

Skills :

• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands :

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 10 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The Details

Pay : $18.00 / hr

Location : 4545 La Jolla Village Dr., San Diego CA 92122

Hours : Must be able to work a 6 or 8 hour shift Monday-Sunday between the hours of 9am-9pm

Required :

• Strong customer service experience.
• Familiarity with Westfield UTC is preferred but not required.
• Parking industry experience is preferred but not required.

The Spirit of the Position :

The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients.

How do you know if this is the right job for you?!

You are :

• Charismatic, full of energy, and happy to help in any way you can.
• Responsible is your middle name. You never disappoint because it’s not in your nature.
• Good under pressure. You don’t fold and get overwhelmed easily.
• Proficient in basic computer skills in the parking revenue control system
• Able to work with minimal supervision
• Able to communicate professionally and effectively.
• Open to feedback, differing opinions and other points of view.
• Timely and demonstrates sense of urgency.
• Excellent teambuilding and interpersonal skills.
• A team player.

What will I do?

• Greet customers, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Assist customers in lanes, and the parking facilities; help direct traffic if required
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.
• Move through facilities monitoring areas and looking for customers in need of assistance
• Contribute to general maintenance of the garage wiping down surfaces and equipment, picking up trash / debris, etc.
• Basic troubleshooting of minor equipment failures
• Complete miscellaneous duties as assigned.

Education :

High school diploma or GED preferred but not required.

Experience :

• Strong customer service experience.
• Familiarity with Westfield UTC is preferred but not required.
• Parking industry experience is preferred but not required.

Skills :

• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations and de-escalate situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and know when to refer to management for assistance.

Physical Demands :

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull up to 20 pounds.
• Ability to stand, walk, and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The Spirit of the Position :

The Cashier is responsible for greeting, engaging, and interacting with all customers entering and exiting the facility. The position requires cash handling, making correct changes, monitoring transactions, etc.

for traffic entering / exiting the facility.

How do you know if this is the right job for you?!

You are :

• Dynamic. You’re charismatic, full of energy, and happy to help in any way you can.
• Dependable. Responsible is your middle name. You never disappoint because it’s not in your nature.
• Good under pressure. You don’t fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
• Proficient in basic math.
• Good at communicating professionally and effectively.
• A team player. You’re open to different opinions and can help motivate your team.
• Capable of working in an unsupervised setting.
• Able to handle challenging and at times, emotionally charged situations.

What will I do?

• Meet and greet each customer with courtesy and great customer service.
• Collect the parking fees and provide the correct change.
• Understand and know how to handle different types of parkers; i.e. tenants, visitors, employees, administration, etc.
• Understand the surroundings and building area in order to answer questions.
• Complete the daily report.
• Assist in staffing the exit or entry booth during peak collection hours in order to facilitate exit / entry should problems occur.
• Communicate with management, supervisors, and traffic directors.
• Answer customer service questions concerning parking and answer general customers. Inquiries in a courteous, professional, and effective manner, referring questions to the supervisor when applicable.
• Determine traffic flow in times of equipment failure or during periods of construction.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Field additional duties if they are assigned.

Education :

A high school diploma or GED is preferred but not required.

Experience :

• Strong customer service experience.
• Cash handling experience is required.
• Parking industry experience is preferred but not required.

Skills :

• Willingness to be flexible, work in multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands :

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 10 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.

The Details

Pay : $14 - $15hr

Part-Time and Full-Time available

$100 Referral Bonus as long as they stay with us for 90 days!

Benefits of joining the LAZ Parking Family :

• Growth Opportunities
• Paid training
• Free company uniform
• Pay Cards
• We partner with Payactiv - No more waiting for payday! With Payactiv TAP, you can choose to be paid every day or any day of the week no additional cost!
• Gain peace of mind
• Get ahead of expenses
• $0 cost* and no hidden fees

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country.

When it comes to parking, we’re the experts! We are also a PEOPLE FIRST company. We often say parking is our industry but people are our passion.

Our mission is to create opportunities for our employees and value for our clients . If you’re looking to join a growing company led by passionate people committed to being the best contact us today!

The Spirit of the Position :

The Ambassador greets and creates a welcoming atmosphere for our customers and clients.

How do you know if this is the right job for you?!

You are :

• You’re charismatic, full of energy, and happy to help in any way you can.
• Responsible is your middle name. You never disappoint because it’s not in your nature.
• Good under pressure. You don’t fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
• Proficient in basic computer skills in the parking revenue control system
• Able to work with or without supervision
• Able to communicate professionally and effectively.
• Open to feedback, differing opinions and other points of view.
• Timely and demonstrates sense of urgency.
• Excellent team-building and interpersonal skills.
• A team player and can help motivate your team.

What will I do?

• Greet customer by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.
• Add / delete accounts, and key in required information from monthly applications in the parking revenue control system.
• Assist with cashiering functions as needed.
• Oversee general maintenance of the garage sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.
• Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.
• Complete other related duties as assigned.

Education :

High school diploma or GED preferred but not required.

Experience :

• Strong customer service experience.
• Cash handling experience is preferred but not required.
• Parking industry experience is preferred but not required.

Skills :

• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands :

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 10 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

LAZ Parking is one of the largest and fastest growing parking companies in the country. We often say, parking is our industry, but people are our passion .

Our mission is to create opportunities for our employees and value for our clients. When it comes to parking, we’re the experts!

The LAZ Hospitality silois a unique team within LAZ Parking dedicated to growth through operational and financial excellence.

The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.

The Spirit of the Position :

The Hospitality Manager supports Regional Management with complete oversight of the financial, operational, safety and service-related success at their hotel.

Principal Job Duties :

• Responsible for the financial, operational, safety, and service success at their hotel(s).
• Managing, planning, scheduling, training, and directing the activities of Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff.
• Ensure that increased revenue, controlled expenses, and customer satisfaction are maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.
• Additional duties as assigned.

People

• Attend daily stand up meetings and resume meetings scheduled by client either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
• Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
• Identify high potential employees to support the organization’s continued growth, both within your region and outside.
• Responsible for cultivating client relationships and business retention.
• Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s).
• Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
• Daily, weekly, monthly, and annual financial and operational reports as required.
• Preparation of budgets / monthly reviews of profit / loss for their assigned hotel(s).
• Monitor, review, and analyze the market rate structures.
• Assist with the management and development of the Hotel team to accomplish annual and periodic goals / initiatives, while embodying and using LAZ Parking’s culture as a guideline.
• Actively participate in the recruiting and onboarding process for prospective employees.
• Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.
• Address any and all safety concerns promptly.

Product

Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics.

Profit

• Responsible for claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting.
• Responsible for overall financial success including audit compliance and ensuring the operation follows audit protocol.
• Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly;

work with Human Resources Business Partner to ensure proper wage and hour compliance.

• Responsible for ensuring LHIST data is entered daily and accurately.
• Responsible for financial management of assigned location ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses.

Education :

Bachelor's Degree or equivalent work experience desired.

Experience :

• 1+ years Management experience.
• Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc) is preferred.
• Valid driver’s license required.
• Previous experience working in fast-paced environment with high customer expectations.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Skills :

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Capable of handling employee conflict, following grievance procedures, mediating and conflict resolution.
• Strong customer service skills and abilities.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Excellent teambuilding and interpersonal skills.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.

Physical Demands :

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

Details

Position : Valet Attendant

Schedule : FT shifts available

Rate : $13.00-14.00 / hr + tips

Location : Multiple Locations in University Circle

Requirements : Proof of vaccination, valid Driver's License for 2+ years, and valet experience is preferred!

The Spirit of the Position :

Do you love driving cars? Meeting new people? Are you energetic and fast on your feet? Well then, we are looking for you.

We are hiring Valet Attendants to woo our customers while parking their cars in a professional and responsible manner.

A LAZ Valet Attendant plays a significant role in the success of the company. They are the first person our clients and customers see upon arrival, and the last person our clients & customers see when they depart.

A warm welcome, smiling face, and professional demeanor are of the utmost importance.

What Will I Do?

• Park and retrieve cars like a champ. This means carefully, efficiently, and in a timely manner. Greet all customers by name, take care of their needs, and develop a rapport with each person driving up to your stand.
• Help direct traffic to keep the flow of cars clean and organized, all with a smile on your face!
• Provide a self-reliant attitude when needed. Must be able to work with or without supervision.
• Promote awesome customer relations. Smile, go above and beyond, make them love LAZ Parking the moment they meet you.

You Are :

• Dynamic. You’re charismatic, full of energy, and happy to help in any way you can.
• Dependable. Responsible is your middle name. You never disappoint because it’s not in your nature.
• A good driver with a driving record to prove it. You don’t speed, you’re cautious ESPECIALLY with other people’s property.

You can also drive a standard transmission. Vroom, vroom!

• Good under pressure. You don’t fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
• Good at communicating and have the ability to speak, read, and comprehend English easily.
• A team player. You’re open to different opinions and can help motivate your team.

Education :

High school diploma or GED preferred but not required.

Experience :

• Strong customer service experience.
• Cash handling experience is preferred but not required.
• Parking industry experience is preferred but not required.

Skills :

• Ability to drive a manual shift vehicle.
• Ability to communicate professionally and effectively.
• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Must be able to work unsupervised.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
• Demonstrates a sense of urgency and timeliness.
• Excellent team building and interpersonal skills.

Physical Demands :

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.