Company Overview

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation.

Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5 / 5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture.

Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us.

Find a job you’ll love today!

Position Purpose :

In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls for our clients' members.

You will answer questions related to their healthcare benefits. We offer opportunity for you to earn additional cash incentives for reaching your goals in addition to your base pay.

We also offer medical, dental, vision, and 401K benefits as well as earned PTO. If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

Job Requirements :

• Professionally handle a high volume of incoming calls
• Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services
• Ability to utilize and navigate multiple systems simultaneously
• Be dependable and meet all attendance requirements
• Resolve customer issues via one call resolution guidelines and / or escalated process
• Meet or exceed company and client performance metrics
• Maintain a balance between company policy and client benefit in decision making
• Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
• Responsible for call disposition or compiling and documenting customer information as required
• Ability to accept and embrace changes within the current business environment

Qualifications :

• Ability to pass a drug screen and background check
• Dedicated area to work from in your home
• Internet speed requirement of 20 Mb / s for download speeds and 10 Mb / s for upload speeds (Wireless access is not permitted)
• Demonstrated passion for excellence with respect to treating and caring for customers, especially senior citizens
• Strong decision making and analytical abilities
• Ability to identify customer needs and clearly articulate products and services
• Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
• Highly developed sense of integrity and commitment to customer satisfaction
• Meet all attendance and dependability requirements
• Be a team player

System Requirements for Work At Home :

The employee is responsible for purchasing / using their own equipment

per specifications below :

Only Windows 10+OS Based devices are allowed devices are allowed and a device validation tool will be required to verify device configuration.)

PC / Laptop Configuration

CPU (Intel / AMD)

No MacOS (Apple) or Google Chromebook supported

Intel i5 / AMD (8th Gen)

2.0 GHz

Cores 2

Memory (RAM)

8 GB DDR4

Hard Disk (Storage)

256 GB SATA / SSD (20 GB Free space for Everise’s Corporate Applications)

USB Ports

3 Free (For USB Headset, Webcam and one spare)

Network Interface (NIC) Card

RJ 45, 100 / 1000 Mbps Speed

Monitors

2- 21 -22 TFT Monitor with a supporting resolution of 1920 x 1080

Sound Card

Full duplex on-board sound card

Webcam

Laptop Inbuilt Webcam

PC - Logitech or equivalent with HD 1280 x 720 pixels at 30 fps

Headset

USB Headset- Specific models will be shared during the interview process

Bluetooth / Mobile Headphones are not recommended

Operating System

Windows 10 x64 (Home / Professional / Enterprise)

Active Windows license is must

Supported Browser(s)

MS Edge and Google Chrome

Antivirus

MS Defender, Symantec, McAfee etc. (Licensed Version and should be updated regularly)

Broadband

Stable Internet Broadband with 25 Mbps Down / 10 Mbps Up speed.

Wired Broadband is recommended instead of Wi-Fi.

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

The Recruitment Speacialist responsibilities include using various channels to look for potential candidates, contacting passive candidates and building talent pipelines for future hiring needs.

If you have solid networking skills, know how to source on social media and enjoy learning about different roles, we’d like to meet you.

Interact with potential candidates on social media and professional networks (e.g. LinkedIn and Indeed) Craft and send recruiting emails Coordinate with hiring managers and recruiters to determine position requirements Identify qualified candidate profiles using various sourcing techniques Develop talent pipelines for future hiring needs Measure conversion rates, including numbers of passive candidates who turn into applicants, get invited to interviews, get offers and get hired Ask for referrals from current employees and external networks Promote our employer brand online and offline Maintain candidate databases (e.

• g. via our Applicant Tracking System) Communicate with past applicants regarding new job opportunities Support recruiting calendar of events and participate in marketing of events Writes, renews, revises and removes postings from job boards, social media platforms and various professional sites Show considerable discretion regarding sensitive and / or confidential information Document new recruiting processes and revise existing ones as changes occur Assist with document creation and control Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites;
• providing organization information, opportunities, and benefits; making presentations; maintaining rapport. Work with manager and team to create content for email campaigns, job advertisements, social media, and blogging Coordinate interview schedules for travel, lodging, and meeting and escorting applicant to interviews Organize files and content in the recruiting department Strong multi-tasking and organizational skills Stellar interpersonal and communication skills Motivated team player;

self-starter Effective time management skills Proficiency in Microsoft Office; experience in candidate tracking systems a plus Bachelor’s degree Software knowledge with Mail Chimp, Joomla, Microsoft office, Microsoft Outlook, Big Biller and Constant Contact Phone skills Interpersonal Skills Bachelor’s degree in Communication, Marketing, or Business Extreme organizational skills *Remote position. 50 states Powered by JazzHR

Who We Are

Milliman’s Medicaid Finance and Policy Practice serves a wide variety of organizations significantly impacted by Medicaid reimbursement and funding, including state Medicaid agencies, hospital associations, and safety net hospital systems.

The practice is affiliated with the broader Milliman Medicaid Consulting Group consisting of 200+ professionals, including actuaries, healthcare consultants, attorneys, and statisticians.

We are seeking individuals with experience leading payment transformation engagements with Medicaid programs to join our team.

This position is ideal for experienced healthcare professionals interested in facilitating practice growth through business development, managing projects, and contributing to internal operations in a rapidly growing consulting practice.

Responsibilities

• Leading project teams supporting payment system design and rate setting for state Medicaid agencies in the following areas :
• Payment methodology design and rate development for hospitals, physicians, nursing facilities, home and community-based services and other healthcare providers
• Value-based purchasing initiatives and strategy
• Supplemental payment design, including managed care state directed payment arrangements, fee-for-service ( UPL ) supplemental payments, and disproportionate share hospital (DSH) payments
• Federal financing options and related compliance
• Managing data analysis and modeling using administrative claims and cost survey data
• Reviewing the analytical work of project teams and ensuring Milliman’s quality control processes and procedures are being followed
• Producing thought leadership on trends and regulatory changes affecting healthcare provider payments in Medicaid programs
• Leading development of client reports and presentation materials
• Facilitating external stakeholder engagement
• Supporting business development efforts and additional growth opportunities

Qualifications

• Bachelor’s Degree required, with preference for advanced degree or relevant industry credential
• 10+ years’ experience analyzing healthcare utilization and financial data, with a preference for experience analyzing healthcare payment methodologies and evaluating healthcare outcomes
• 5+ years' experience providing consulting services to state Medicaid agencies
• Experience researching, analyzing, and summarizing Federal and state regulations related to Medicaid program funding and payments to healthcare providers
• Experience leading external stakeholder meetings
• Ability to assist with directing analytical processes and interpreting analytical results to support client engagement teams
• Knowledge of and experience working with medical claims and managed care plan encounter data
• Proficient in advanced Excel and other MS-based product techniques, including MS Word and PowerPoint
• Strong organization skills with attention to detail to manage multiple projects at the same time
• Strong written and verbal communication skills
• Ability to communicate with all levels within the organization
• Ability to work within a team environment and independently manage own work
• This position is based out of Milliman’s Seattle, Chicago, Milwaukee, or Indianapolis offices.

Milliman Benefits

At Milliman, we focus on creating an environment that recognizes and meets the personal and professional needs of the individual.

We offer a competitive benefits package which includes :

• Medical, dental, and vision coverage for employees and their families, including eligible domestic partners
• A 401(k) plan with matching program
• Paid Parental Leave up to 12 weeks
• Profit sharing as a discretionary contribution to employees’ retirement accounts
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason
• Adoption assistance
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs
• Teladoc and nurse advice line
• Best Doctor - Medical second opinion, in-depth expert medical review, access to expert physicians, critical care support, and referral services at no cost
• Employee Assistance Program (counseling and support on everyday life issues, financial tools and calculators, discount tax preparation, legal forms, wellness coaching, interactive e-learning programs)
• Computer, software, and mobile phone discount programs
• ORCA Pass unlimited rides (Seattle only)
• Corporate Social Responsibility and Giving programs

Qualifications

Education

Required

Bachelor’s Degree

Preferred

Graduate degree in accounting, healthcare management, public policy, or healthcare-related disciplines

Experience

Required

10+ years of experience analyzing healthcare utilization and financial data, with a preference for experience analyzing healthcare payment methodologies and evaluating healthcare outcomes

5+ years of experience providing consulting services to state Medicaid agencies

Compensation

The base salary range for this position is $140,000-$225,000, depending on relevant factors, including, but not limited to, education, work experience, skills, certifications, location, etc.

Employees are also eligible for a bonus under our practice’s bonus policy, which can be significant portion of total compensation.

Location

This position is based out of the Milliman offices in Seattle, Indianapolis, Chicago, and Milwaukee. While it is preferred for employees to work onsite in one of the Milliman offices, the option to work remotely anywhere in the US is available.

Milliman Benefits

We offer competitive benefits which include the following based on plan eligibility :

• Medical, dental and vision coverage for employees and their dependents, including domestic partners
• A 401(k) plan with matching program, and profit sharing contribution
• Employee Assistance Program (EAP)
• A discretionary bonus program
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue
• 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
• A minimum of 8 paid holidays
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

To be considered for this position, please upload a resume and cover letter.

No recruiters, please.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Are you energetic and self-motivated with an outstanding work ethic? Do you love working with people and want to start your career in healthcare? Come join us!?

We are looking for extraordinary individuals to provide a WOW experience for every patient that walks through our doors! We want the right person for the job! We can train you!

We are a fun, high energy, team-focused environment where you are provided mentorship and support to become successful. No more sitting at a desk counting down the hours!

Our Healthcare Assistants / Chiropractic Technicians work alongside our Chiropractic Doctors to educate and treat patients on preventative and non-invasive care to reach their health goals!

As a Chiropractic Technician you will be :

• Consulting with patients to learn about their symptoms
• Teaching patients how to properly execute therapeutic exercises (sometimes performing them side by side)
• Managing daily office administrative tasks such as manage patient appointments
• Coordinating and promoting various internal patient events.
• Supporting the clinic’s chiropractic doctor and fellow team members in growth of the office

Perks :

• Starting at $20 / hour
• Paid technician training over your first 4 weeks, where you will learn everything needed for patient care.
• Complimentary prep courses and exam reimbursement for getting a state issued license / certification to take x-rays, along with being issued an immediate pay raise to $22 / hour.
• Full benefits package, including health, dental, vision, 401k etc.

Minimum Qualifications ?

• High school diploma or GED equivalent.

Healthcare Partner

Seattle, WA

Description : Fox Rothschild LLP has an opening in Seattle, WA for an attorney in our Healthcare Department. The ideal candidate will have at least ten years of relevant experience.

Qualifications : Juris Doctorate (JD) required. Must be licensed to practice law in the State of Washington. Admission in the State of California is a plus.

Knowledge, Skills, & Abilities :

• Strong research, writing skills, and academic record.
• General knowledge of healthcare regulatory requirements (Stark, Anti-kickback, No Surprises Act) applicable to physician practices, hospitals and / or health carriers or networks.
• Experience with healthcare contracting, particularly network contracting.
• Knowledge of PPO networks.
• Large law firm experience preferred.

Work Environment& Physical Demands :

This position operates in a professional office environment, but location flexibility may be available dependent on the needs of the practice.

This role routinely uses standard office equipment including, but not limited to computers, telephones, printers, and copiers.

The Firm maintains a COVID-19 vaccination policy. If unvaccinated, a mask will not be required to be worn in the office unless required by local or state government.

Compensation& Benefits

• For information on Fox Rothschild's compensation and benefits visit : Compensation & Benefits (foxrothschild.com)