We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded?

Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Membership Growth Consultant (MGC) is an outside healthcare sales representative who’s responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed.

MGC is the first of three separate tiers as part of the overall MGC Success Plan and growth career path at ChenMed.

The incumbent in this role is developing skills to arrange, design, and orchestrate sales events and to develop fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth.

He / She learns to effectively communicate the ChenMed / JenCare value proposition at community events

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

COMPETENCIES :

• Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
• Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.

to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).

• Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed / JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests.

Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.

• Ensures insurance agents and / or brokers are invited to community events to ensure timely patient assignment to ChenMed / JenCare Medical Centers.
• Learns to use marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.

e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.

• Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
• Recovers dormant customers via sales tools and marketing campaigns.
• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
• Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
• Builds trusting relationships with brokers / insurance agents / case workers / third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention.

Helps address and resolve customer complaints and issues as required.

Performs other related duties as assigned.

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments
• Is seen as direct and trustful
• Keeps confidences
• Practices what he / she preaches
• Shows consistency between words and actions

Results driven

Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes others

Action oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily acts on challenges, without unnecessary planning.
• Identifies and seizes on new opportunities
• Displays a can-do attitude in good and tough times
• Steps up to handle tough issues

Effective communication

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings : one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization
• Encourages the open expression of diverse ideas and opinions

Resiliency

Rebounding from setbacks and adversity when facing difficult situations

• Is confident under pressure
• Handles and manages crises effectively
• Maintains a positive attitude despite adversity
• Bounces back from setbacks
• Grows from hardships and negative experiences

Networking

Effectively building formal and informal relationship networks inside and outside the organization

• Builds strong formal and informal networks.
• Maintains relationships across a variety of functions and locations
• Draws upon multiple relationships to exchange ideas, resources, and know-how

Customer focus

Building strong customer centric relationships and delivering customer-centric solutions

• Gains insight into customer needs
• Identifies opportunities that benefit the customer
• Builds and delivers solutions that meet customer expectations
• Establishes and maintains effective customer relationships

Persuasiveness

Using compelling arguments to gain the support and commitment of others

• Positions views and arguments appropriately to win support
• Convinces others to take action
• Negotiates skillfully in tough situations
• Wins concessions without damaging relationships
• Responds effectively to the reactions and positions of others

KNOWLEDGE, SKILLS AND ABILITIES :

High business acumen and acuity

Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment

Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections

Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation

Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers.

e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)

Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers.

Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy

Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute

S poken and written fluency in English

Bilingual is a plus

Ability and willingness to travel locally, regionally and nationwide up to 75% ; work is primarily conducted off ChenMed premises

This position required use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA :

• High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
• A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
• A minimum of 2 years of business-to-business experience or equivalent management experience preferred
• Relevant sales experience with establishing and maintaining relationships with business / vendor partners
• Experience in telesales to input sales data into a computer while on the telephone with a customer
• This position requires possession and maintenance of a current, valid Driver’s License

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.

We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.

Join our team who make a difference in people’s lives every single day.

Job Description

THE POSITION

The Healthcare Account Representative (HCAR) works as an inside business development salesperson and will serve as the key point of contact for all professional patient referrals within a dedicated assigned book of accounts.

Accounts will consist of hospitals, skilled nursing facilities, and other tertiary senior services professionals. This position will be responsible for identifying new account opportunities in addition to growing the number of professionals within each account that currently refer to APFM.

The HCAR is responsible for achieving the number of direct patient referrals to meet or exceed monthly referral and divisional move-in goals.

The HCAR will share APFM’s mission and company value of making the lives of our customers better, easier, and more successful.

Who you are :

A professional inside salesperson with a passion for senior care. You have a sincere appreciation for the hustle to execute the sale and care about providing a quality customer experience.

You thrive in a quota driven environment and are focused on driving results. You are excited to solve the challenges facing your customers and see it as an opportunity to make a difference.

You are comfortable selling in a healthcare environment and have a clear and articulate phone presence. The thought of making a noticeable impact at a fast-paced tech company excites you!

What you will do :

• Develop business partnerships and agreements in your owned accounts that result in driving the right patient referrals on a consistent basis
• Manage customer / referral pipeline on a daily basis and accurately record in our CRM to ensure up-to-date communication with all professional referral sources
• Generate 25 or more appropriate direct referrals each month, producing an outcome of 8-10 or more move-in’s per month from your direct referral pipeline
• Nurture relationships to be the go to thought leader and resource for senior living options locally
• Familiarize yourself with the healthcare professionals ecosystem to determine how APFM can best fit into their operations
• Achieve goals via cold-calling, managing telephonic appointments and Zoom / WebEx meetings as necessary.
• Understand and appreciate the needs and wants of your healthcare professionals and the families they serve in order to provide appropriate assistance to seniors and families needing senior housing assistance
• Work collaboratively with your Senior Living Advisors and cross functionally with other teams to ensure a best in class experience for all customers

Qualifications

Qualifications

• Collaborative inside sales professional who is excited by personally contributing to the growth and success of their customers and APFM
• 2+ years telephone sales / telemarketing, business development or relationship sales is preferred
• Bachelor’s degree strongly preferred
• New business development experience required (in a healthcare setting preferred)
• Demonstrated success in a metric-driven / quota environment
• Proven ability to develop opportunities from ideation to execution
• Basic Technology Skills a must; Social Media savviness and VOIP telephony system experience a plus
• Willingness to comply with company policies and government regulations
• Night and weekend availability as needed
• Ability to travel outside of local region annually, for regional or national meetings.
• Must have hard-wired internet connection access

Additional Information

Compensation

• Base Salary $40,000
• On Target Earnings : $65,000 (uncapped)
• Benefits :
• 401K plus match
• Dental insurance
• Health insurance
• Vision insurance
• Paid Time Off

Additional Information

All your information will be kept confidential according to EEO guidelines.

LI-LP1

Our Houston Downtown office has a full-time Healthcare Project Architect opportunity for a Texas licensed Architect with healthcare experience.

This role performs business development and manages multiple healthcare facility projects. The successful candidate will have a minimum 10 years of architectural experience in design the healthcare facilities.

This candidate will support Houston Office with healthcare design and construction projects and should be knowledgeable of local healthcare clients.

They will manage and direct healthcare project team and must possess a strong desire to excel and lead in a fast paced and client-focused environment.

This person will also be responsible for the preparation and management of design and construction documents for healthcare clients.

This is an excellent opportunity for a healthcare facility design expert to further their expertise at a leading full-service design firm.

Responsibilities :

• Lead design team and consultants in healthcare projects
• Mentor junior staff on various design techniques, standards, codes and software applications
• Conduct business development and cultivate client relationships
• Lead multiple project teams on design and development of healthcare projects and foster multi-disciplinary team coordination
• Monitor the status and quality of project deliverables and developing project documents at all stages of design, and engage in construction administration activities.
• Supervise construction contract administration, payment requests, RFIs and change order submittals
• Oversee and contribute to the preparation of design documentation
• Coordinate site meetings with consultants and participate in marketing endeavors
• Conduct team meetings and lead production team
• Ensure each project complies with company quality standards and client specifications

Requirements :

• Bachelors’ Degree in Architecture
• Excellent knowledge of architectural design and detailing
• Ability to nurture client relationships
• Registered Texas Architect with both healthcare experience
• Minimum 10 years of project architect experience in healthcare projects
• Solid business development experience with local client base and ability to access previous and new clients exercising highest level of client service.
• Established local client network and strong references from clients and sub consultants
• Excellent leadership skills and ability to coordinate consultant teams
• Strong organizational, verbal communication and presentation skills
• Ability to prioritize and deliver multiple projects with varying deadlines
• Strong technical capabilities with code knowledge
• Proficient in Revit, ENSCAPE, Bluebeam, Adobe Creative Suite, AutoCAD, other 3D Modeling and Microsoft Office Suite
• Positive attitude and driven to succeed

We offer a competitive benefits and compensation package including medical, dental, vision, life, long / short term disability and two retirement plans : 401(k) and ESOP.

Consultant name : Sammi Fairbrother

Job reference : JO-2306-257756

Date posted : 28 / 06 / 2023

We have an excellent opportunity for a Project Manager / Scheduler to join A well-known and respected General Contractor here in Houston, TX.

The company is seeking an experienced professional with a background within largescale OCCUPIED healthcare facilities.

This is a hybrid role that will combine responsibilities for a Project Manager and a Scheduler. The job will be roughly 60% PM and 40% Scheduler but will flex based on status of the project.

A project manager’s role is to effectively lead the successful completion of the project on time and within budget. The project manager shall work with the balance of the project team to seamlessly be responsible for planning, creating, updating, and coordinating project schedules.

Additionally, must be proficient at analyzing project changes and at creating schedule impact Fragmented networks using P6.

Works closely with preconstruction and operations departments to build, evaluate and optimize project schedules throughout project life cycle.

Duties and Responsibilities

• Complete understanding of the Contract Documents
• Document Management
• Create and maintain all project logs (Procurement, Submittal, Change Proposals, etc.)
• Develop and maintain the project schedule utilizing P6 software platform
• RFI & Submittal Management
• Manage changes to project scope, schedule, impacts and Franet preparation.
• Advanced knowledge of Primavera P6, Bluebeam, PlanGrid / Autodesk Build
• Efficiently conduct all project meetings in a professional manner including development and distribution of minutes
• Project Finance Management (Job Cost, Invoicing, etc.)
• Project Close Out
• Coordinate project personnel activities to ensure project remains on schedule.
• Provide technical assistant (interpretation of drawings, recommending construction methods, etc.) as needed
• Lead the project’s quality process and principles
• Take an active role in preconstruction efforts
• Maintain positive relationships with our partners and clients
• Sense of Urgency and drive to be the best

Qualifications

• 5+ years’ experience in commercial construction, preferably within our clients core market projects. Bachelor’s degree required (Construction Management related field preferred)
• Advanced knowledge of Primavera P6, Bluebeam, PlanGrid / Autodesk Build
• Strong leadership skills
• Detailed and hands on approach
• Client focused
• Proficient in the use of technology including project management software
• Completion of OSHA 30

Direct Reports

Project Engineer

Sammi Fairbrother

The Healthcare Preconstruction Manager is responsible for managing the entire preconstruction process from the initial concept to the final design and contractor selection.

They guide projects from early design until start of construction while maintaining the client's budget, implementing phasing and contracting requirements, and keeping the design team on schedule.

This position works closely with Project and Program Managers, Architects, Engineers, and Clients to align preconstruction services to the overall mission of a given project or program and to insure the highest level of professionalism and service to clients.

In this role you may be required to travel up to 15% of the time.

Responsibilities :

Oversee the accuracy and quality of estimates, drawing reviews, specification reviews and all other construction documents.

Develop and maintain effective relationships with client / owner, architect / engineer, contractors, and subcontractors.

Maintain current estimating records and unit prices

Collaborate with Project Manager in general contractor / subcontractor proposal evaluation.

Prepare the preliminary, schematic, design development and construction estimates during pre-construction, monitor design development for potential problem areas or cost over-runs as well as participate in value engineering process.

Participate in preparation of the construction schedule for preconstruction purposes.

Support Business Development in proposal presentations and actively participate in business related community activities.

Take lead role in scheduling, planning, conducting, and facilitating design / preconstruction meetings with Owners and design team.

Requirements :

Bachelor's Degree in Building Science, Construction Management, Civil Engineering or related field

5-7 years of experience within a Pre-construction / Estimating environment, working specific to large healthcare and / or life science

Advanced knowledge of principles and practices of construction cost estimating, conceptual budgeting, and scheduling.

Thorough understanding of healthcare / life science environments and systems.

Proficient in MS Office

Valid Driver's License Required

LEED AP preferred.

Physical Demands and Working Environment :

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment : Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions.

• Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time;
• to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and / or pull light to moderate amounts of weight 50 lbs;
• to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard;

to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Vision : See in the normal visual range with or without correction.

Hearing : Hear in the normal audio range with or without correction.

EOE - Race / Color / Sex / Religion / National Origin / Sexual Orientation / Gender Identity / Vets / Disabilities

Hoar does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Hoar without a prior written search agreement will be considered unsolicited and the property of Hoar.

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