ChenMed Jobs (23)

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded?

Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Membership Growth Consultant (MGC) is an outside healthcare sales representative who’s responsible for generating sales leads and memberships by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed.

The incumbent in this role arranges, designs and orchestrates sales events and develops fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth.

He / She effectively communicates the ChenMed / JenCare value proposition at all community events.

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

• Nurtures, builds and cultivates direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
• Plans, coordinates and executes local events within the community (e.g., information tables, health fairs, doc talks, etc.

to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).

• Cultivates strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed / JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests.

Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.

• Ensures insurance agents and / or brokers are invited to community events to ensure timely patient assignment to ChenMed / JenCare Medical Centers.
• Leverages marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.

e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.

• Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
• Recovers dormant customers via sales tools and marketing campaigns.
• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
• Develops all distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
• Builds trusting relationships with brokers / insurance agents / case workers / third party vendors associated with seniors.

Develops and executes specific broker and partner strategies and plans.

Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention.

Helps address and resolve customer complaints and issues.

Performs other related duties as assigned.

COMPETENCIES : Instills trust

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments
• Is seen as direct and trustful
• Keeps confidences
• Practices what he / she preaches
• Shows consistency between words and actions

Results driven

Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes others

Action oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily acts on challenges, without unnecessary planning.
• Identifies and seizes on new opportunities
• Displays a can-do attitude in good and tough times
• Steps up to handle tough issues

Effective communication

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings : one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization
• Encourages the open expression of diverse ideas and opinions

Resiliency

Rebounding from setbacks and adversity when facing difficult situations

• Is confident under pressure
• Handles and manages crises effectively
• Maintains a positive attitude despite adversity
• Bounces back from setbacks
• Grows from hardships and negative experiences

Networking

Effectively building formal and informal relationship networks inside and outside the organization

• Builds strong formal and informal networks.
• Maintains relationships across a variety of functions and locations
• Draws upon multiple relationships to exchange ideas, resources, and know-how

Customer focus

Building strong customer centric relationships and delivering customer-centric solutions

• Gains insight into customer needs
• Identifies opportunities that benefit the customer
• Builds and delivers solutions that meet customer expectations
• Establishes and maintains effective customer relationships

Persuasiveness

Using compelling arguments to gain the support and commitment of others

• Positions views and arguments appropriately to win support
• Convinces others to take action
• Negotiates skillfully in tough situations
• Wins concessions without damaging relationships
• Responds effectively to the reactions and positions of others

KNOWLEDGE, SKILLS AND ABILITIES :

High business acumen and acuity

Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment

Demonstrated knowledge of, and expertise in, negotiation, probing skills, closing skills and handling objections

Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation

Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers.

e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)

Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers.

Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy

Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute

S poken and written fluency in English

Bilingual is a plus

Ability and willingness to travel locally, regionally and nationwide up to 75% ; work is primarily conducted off ChenMed premises

This position required use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA :

• High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
• A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
• A minimum of 2 years of business-to-business experience or equivalent management experience preferred
• Relevant sales experience with establishing and maintaining relationships with business / vendor partners
• Experience in telesales to input sales data into a computer while on the telephone with a customer
• This position requires possession and maintenance of a current, valid Driver’s License

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.

We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.

Join our team who make a difference in people’s lives every single day.

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded?

Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Membership Growth Consultant (MGC) is an outside healthcare sales representative who’s responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed.

MGC is the first of three separate tiers as part of the overall MGC Success Plan and growth career path at ChenMed.

The incumbent in this role is developing skills to arrange, design, and orchestrate sales events and to develop fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth.

He / She learns to effectively communicate the ChenMed / JenCare value proposition at community events

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

COMPETENCIES :

• Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
• Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.

to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).

• Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed / JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests.

Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.

• Ensures insurance agents and / or brokers are invited to community events to ensure timely patient assignment to ChenMed / JenCare Medical Centers.
• Learns to use marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.

e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.

• Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
• Recovers dormant customers via sales tools and marketing campaigns.
• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
• Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
• Builds trusting relationships with brokers / insurance agents / case workers / third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention.

Helps address and resolve customer complaints and issues as required.

Performs other related duties as assigned.

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments
• Is seen as direct and trustful
• Keeps confidences
• Practices what he / she preaches
• Shows consistency between words and actions

Results driven

Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes others

Action oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily acts on challenges, without unnecessary planning.
• Identifies and seizes on new opportunities
• Displays a can-do attitude in good and tough times
• Steps up to handle tough issues

Effective communication

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings : one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization
• Encourages the open expression of diverse ideas and opinions

Resiliency

Rebounding from setbacks and adversity when facing difficult situations

• Is confident under pressure
• Handles and manages crises effectively
• Maintains a positive attitude despite adversity
• Bounces back from setbacks
• Grows from hardships and negative experiences

Networking

Effectively building formal and informal relationship networks inside and outside the organization

• Builds strong formal and informal networks.
• Maintains relationships across a variety of functions and locations
• Draws upon multiple relationships to exchange ideas, resources, and know-how

Customer focus

Building strong customer centric relationships and delivering customer-centric solutions

• Gains insight into customer needs
• Identifies opportunities that benefit the customer
• Builds and delivers solutions that meet customer expectations
• Establishes and maintains effective customer relationships

Persuasiveness

Using compelling arguments to gain the support and commitment of others

• Positions views and arguments appropriately to win support
• Convinces others to take action
• Negotiates skillfully in tough situations
• Wins concessions without damaging relationships
• Responds effectively to the reactions and positions of others

KNOWLEDGE, SKILLS AND ABILITIES :

High business acumen and acuity

Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment

Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections

Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation

Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers.

e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)

Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers.

Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy

Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute

S poken and written fluency in English

Bilingual is a plus

Ability and willingness to travel locally, regionally and nationwide up to 75% ; work is primarily conducted off ChenMed premises

This position required use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA :

• High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
• A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
• A minimum of 2 years of business-to-business experience or equivalent management experience preferred
• Relevant sales experience with establishing and maintaining relationships with business / vendor partners
• Experience in telesales to input sales data into a computer while on the telephone with a customer
• This position requires possession and maintenance of a current, valid Driver’s License

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.

We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.

Join our team who make a difference in people’s lives every single day.

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded?

Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Membership Growth Consultant (MGC) is an outside healthcare sales representative who’s responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed.

MGC is the first of three separate tiers as part of the overall MGC Success Plan and growth career path at ChenMed.

The incumbent in this role is developing skills to arrange, design, and orchestrate sales events and to develop fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth.

He / She learns to effectively communicate the ChenMed / JenCare value proposition at community events

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

COMPETENCIES :

• Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
• Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.

to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).

• Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed / JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests.

Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.

• Ensures insurance agents and / or brokers are invited to community events to ensure timely patient assignment to ChenMed / JenCare Medical Centers.
• Learns to use marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.

e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.

• Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
• Recovers dormant customers via sales tools and marketing campaigns.
• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
• Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
• Builds trusting relationships with brokers / insurance agents / case workers / third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention.

Helps address and resolve customer complaints and issues as required.

Performs other related duties as assigned.

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments
• Is seen as direct and trustful
• Keeps confidences
• Practices what he / she preaches
• Shows consistency between words and actions

Results driven

Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes others

Action oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily acts on challenges, without unnecessary planning.
• Identifies and seizes on new opportunities
• Displays a can-do attitude in good and tough times
• Steps up to handle tough issues

Effective communication

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings : one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization
• Encourages the open expression of diverse ideas and opinions

Resiliency

Rebounding from setbacks and adversity when facing difficult situations

• Is confident under pressure
• Handles and manages crises effectively
• Maintains a positive attitude despite adversity
• Bounces back from setbacks
• Grows from hardships and negative experiences

Networking

Effectively building formal and informal relationship networks inside and outside the organization

• Builds strong formal and informal networks.
• Maintains relationships across a variety of functions and locations
• Draws upon multiple relationships to exchange ideas, resources, and know-how

Customer focus

Building strong customer centric relationships and delivering customer-centric solutions

• Gains insight into customer needs
• Identifies opportunities that benefit the customer
• Builds and delivers solutions that meet customer expectations
• Establishes and maintains effective customer relationships

Persuasiveness

Using compelling arguments to gain the support and commitment of others

• Positions views and arguments appropriately to win support
• Convinces others to take action
• Negotiates skillfully in tough situations
• Wins concessions without damaging relationships
• Responds effectively to the reactions and positions of others

KNOWLEDGE, SKILLS AND ABILITIES :

High business acumen and acuity

Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment

Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections

Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation

Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers.

e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)

Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers.

Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy

Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute

S poken and written fluency in English

Bilingual is a plus

Ability and willingness to travel locally, regionally and nationwide up to 75% ; work is primarily conducted off ChenMed premises

This position required use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA :

• High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
• A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
• A minimum of 2 years of business-to-business experience or equivalent management experience preferred
• Relevant sales experience with establishing and maintaining relationships with business / vendor partners
• Experience in telesales to input sales data into a computer while on the telephone with a customer
• A valid Class C or D or State equivalent driver's license, issued by the State of current employment required.

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.

We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.

Join our team who make a difference in people’s lives every single day.

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded?

Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Membership Growth Consultant (MGC) is an outside healthcare sales representative who’s responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed.

MGC is the first of three separate tiers as part of the overall MGC Success Plan and growth career path at ChenMed.

The incumbent in this role is developing skills to arrange, design, and orchestrate sales events and to develop fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth.

He / She learns to effectively communicate the ChenMed / JenCare value proposition at community events

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

COMPETENCIES :

• Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
• Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.

to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).

• Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed / JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests.

Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.

• Ensures insurance agents and / or brokers are invited to community events to ensure timely patient assignment to ChenMed / JenCare Medical Centers.
• Learns to use marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.

e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.

• Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
• Recovers dormant customers via sales tools and marketing campaigns.
• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
• Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
• Builds trusting relationships with brokers / insurance agents / case workers / third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention.

Helps address and resolve customer complaints and issues as required.

Performs other related duties as assigned.

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments
• Is seen as direct and trustful
• Keeps confidences
• Practices what he / she preaches
• Shows consistency between words and actions

Results driven

Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes others

Action oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily acts on challenges, without unnecessary planning.
• Identifies and seizes on new opportunities
• Displays a can-do attitude in good and tough times
• Steps up to handle tough issues

Effective communication

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings : one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization
• Encourages the open expression of diverse ideas and opinions

Resiliency

Rebounding from setbacks and adversity when facing difficult situations

• Is confident under pressure
• Handles and manages crises effectively
• Maintains a positive attitude despite adversity
• Bounces back from setbacks
• Grows from hardships and negative experiences

Networking

Effectively building formal and informal relationship networks inside and outside the organization

• Builds strong formal and informal networks.
• Maintains relationships across a variety of functions and locations
• Draws upon multiple relationships to exchange ideas, resources, and know-how

Customer focus

Building strong customer centric relationships and delivering customer-centric solutions

• Gains insight into customer needs
• Identifies opportunities that benefit the customer
• Builds and delivers solutions that meet customer expectations
• Establishes and maintains effective customer relationships

Persuasiveness

Using compelling arguments to gain the support and commitment of others

• Positions views and arguments appropriately to win support
• Convinces others to take action
• Negotiates skillfully in tough situations
• Wins concessions without damaging relationships
• Responds effectively to the reactions and positions of others

KNOWLEDGE, SKILLS AND ABILITIES :

High business acumen and acuity

Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment

Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections

Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation

Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers.

e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)

Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers.

Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy

Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute

S poken and written fluency in English

Bilingual is a plus

Ability and willingness to travel locally, regionally and nationwide up to 75% ; work is primarily conducted off ChenMed premises

This position required use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA :

• High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
• A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
• A minimum of 2 years of business-to-business experience or equivalent management experience preferred
• Relevant sales experience with establishing and maintaining relationships with business / vendor partners
• Experience in telesales to input sales data into a computer while on the telephone with a customer
• A valid Class C or D or State equivalent driver's license, issued by the State of current employment required.

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.

We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.

Join our team who make a difference in people’s lives every single day.

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded?

Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Membership Growth Consultant (MGC) is an outside healthcare sales representative who’s responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed.

MGC is the first of three separate tiers as part of the overall MGC Success Plan and growth career path at ChenMed.

The incumbent in this role is developing skills to arrange, design, and orchestrate sales events and to develop fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth.

He / She learns to effectively communicate the ChenMed / JenCare value proposition at community events

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

COMPETENCIES :

• Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
• Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.

to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).

• Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed / JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests.

Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.

• Ensures insurance agents and / or brokers are invited to community events to ensure timely patient assignment to ChenMed / JenCare Medical Centers.
• Learns to use marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.

e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.

• Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
• Recovers dormant customers via sales tools and marketing campaigns.
• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
• Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
• Builds trusting relationships with brokers / insurance agents / case workers / third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention.

Helps address and resolve customer complaints and issues as required.

Performs other related duties as assigned.

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments
• Is seen as direct and trustful
• Keeps confidences
• Practices what he / she preaches
• Shows consistency between words and actions

Results driven

Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes others

Action oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily acts on challenges, without unnecessary planning.
• Identifies and seizes on new opportunities
• Displays a can-do attitude in good and tough times
• Steps up to handle tough issues

Effective communication

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings : one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization
• Encourages the open expression of diverse ideas and opinions

Resiliency

Rebounding from setbacks and adversity when facing difficult situations

• Is confident under pressure
• Handles and manages crises effectively
• Maintains a positive attitude despite adversity
• Bounces back from setbacks
• Grows from hardships and negative experiences

Networking

Effectively building formal and informal relationship networks inside and outside the organization

• Builds strong formal and informal networks.
• Maintains relationships across a variety of functions and locations
• Draws upon multiple relationships to exchange ideas, resources, and know-how

Customer focus

Building strong customer centric relationships and delivering customer-centric solutions

• Gains insight into customer needs
• Identifies opportunities that benefit the customer
• Builds and delivers solutions that meet customer expectations
• Establishes and maintains effective customer relationships

Persuasiveness

Using compelling arguments to gain the support and commitment of others

• Positions views and arguments appropriately to win support
• Convinces others to take action
• Negotiates skillfully in tough situations
• Wins concessions without damaging relationships
• Responds effectively to the reactions and positions of others

KNOWLEDGE, SKILLS AND ABILITIES :

High business acumen and acuity

Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment

Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections

Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation

Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers.

e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)

Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers.

Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy

Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute

S poken and written fluency in English

Bilingual is a plus

Ability and willingness to travel locally, regionally and nationwide up to 75% ; work is primarily conducted off ChenMed premises

This position required use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA :

• High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
• A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
• A minimum of 2 years of business-to-business experience or equivalent management experience preferred
• Relevant sales experience with establishing and maintaining relationships with business / vendor partners
• Experience in telesales to input sales data into a computer while on the telephone with a customer
• This position requires possession and maintenance of a current, valid Driver’s License

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.

We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.

Join our team who make a difference in people’s lives every single day.

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded?

Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Care Promoter (Medical Assistant) is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly.

The duties of Care Promoter vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts.

The Care Promoter is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

• Measures and records patient vital signs; records patient interview and medical history.
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and / or other clinical personnel.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and / or other clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens;

performs basic waived lab tests.

Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures;

uses CPR skills when necessary, all under physician supervision.

• Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology;

and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.

• Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
• Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS & ABILITIES :

Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families

Exceptional oral and written communication skills, time management skills and organizational skills

Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders

Mindset focused on resolving problems for patients and achieving team goals

Knowledge of medical products, terminology, services, standards, policies and procedures

Skilled in basic phone and computer operation

Must be detail-oriented to ensure accuracy of reports and data

Ability to maintain effective and organized systems to ensure timely patient flow

Ability to act calmly in busy or stressful situations

Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Ability and willingness to travel locally and / or regionally up to 10% of the time to assist in covering other centers, as needed

Spoken and written fluency in English

EDUCATION AND EXPERIENCE CRITERIA :

High school diploma or equivalent education (GED) required

Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required

A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience

BLS for Healthcare Providers required

Experience working with geriatric patients is a plus

EMR system experience preferred

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.

We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.

Join our team who make a difference in people’s lives every single day.

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded?

Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Care Promoter (Medical Assistant) is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly.

The duties of Care Promoter vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts.

The Care Promoter is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

• Measures and records patient vital signs; records patient interview and medical history.
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and / or other clinical personnel.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and / or other clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens;

performs basic waived lab tests.

Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures;

uses CPR skills when necessary, all under physician supervision.

• Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology;

and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.

• Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
• Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS & ABILITIES :

Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families

Exceptional oral and written communication skills, time management skills and organizational skills

Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders

Mindset focused on resolving problems for patients and achieving team goals

Knowledge of medical products, terminology, services, standards, policies and procedures

Skilled in basic phone and computer operation

Must be detail-oriented to ensure accuracy of reports and data

Ability to maintain effective and organized systems to ensure timely patient flow

Ability to act calmly in busy or stressful situations

Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Ability and willingness to travel locally and / or regionally up to 10% of the time to assist in covering other centers, as needed

Spoken and written fluency in English

EDUCATION AND EXPERIENCE CRITERIA :

High school diploma or equivalent education (GED) required

Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required

A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience

BLS for Healthcare Providers required

Experience working with geriatric patients is a plus

EMR system experience preferred

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.

We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.

Join our team who make a difference in people’s lives every single day.

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded?

Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly.

The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts.

The Care Promoter 1 is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

• Measures and records patient vital signs; records patient interview and medical history.
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and / or other clinical personnel.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and / or other clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens;

performs basic waived lab tests.

Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures;

uses CPR skills when necessary, all under physician supervision.

• Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology;

and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.

• Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
• Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS & ABILITIES :

Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families

Exceptional oral and written communication skills, time management skills and organizational skills

Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders

Mindset focused on resolving problems for patients and achieving team goals

Knowledge of medical products, terminology, services, standards, policies and procedures

Skilled in basic phone and computer operation

Must be detail-oriented to ensure accuracy of reports and data

Ability to maintain effective and organized systems to ensure timely patient flow

Ability to act calmly in busy or stressful situations

Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Ability and willingness to travel locally and / or regionally up to 10% of the time to assist in covering other centers, as needed

Spoken and written fluency in English

EDUCATION AND EXPERIENCE CRITERIA :

High school diploma or equivalent education (GED) required

Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required

A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience

BLS for Healthcare Providers required

Experience working with geriatric patients is a plus

EMR system experience preferred

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.

We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.

Join our team who make a difference in people’s lives every single day.

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded?

Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Membership Growth Consultant (MGC) is an outside healthcare sales representative who’s responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed.

MGC is the first of three separate tiers as part of the overall MGC Success Plan and growth career path at ChenMed.

The incumbent in this role is developing skills to arrange, design, and orchestrate sales events and to develop fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth.

He / She learns to effectively communicate the ChenMed / JenCare value proposition at community events

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

COMPETENCIES :

• Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
• Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.

to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).

• Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed / JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests.

Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.

• Ensures insurance agents and / or brokers are invited to community events to ensure timely patient assignment to ChenMed / JenCare Medical Centers.
• Learns to use marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.

e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.

• Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
• Recovers dormant customers via sales tools and marketing campaigns.
• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
• Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
• Builds trusting relationships with brokers / insurance agents / case workers / third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention.

Helps address and resolve customer complaints and issues as required.

Performs other related duties as assigned.

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments
• Is seen as direct and trustful
• Keeps confidences
• Practices what he / she preaches
• Shows consistency between words and actions

Results driven

Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes others

Action oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily acts on challenges, without unnecessary planning.
• Identifies and seizes on new opportunities
• Displays a can-do attitude in good and tough times
• Steps up to handle tough issues

Effective communication

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings : one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization
• Encourages the open expression of diverse ideas and opinions

Resiliency

Rebounding from setbacks and adversity when facing difficult situations

• Is confident under pressure
• Handles and manages crises effectively
• Maintains a positive attitude despite adversity
• Bounces back from setbacks
• Grows from hardships and negative experiences

Networking

Effectively building formal and informal relationship networks inside and outside the organization

• Builds strong formal and informal networks.
• Maintains relationships across a variety of functions and locations
• Draws upon multiple relationships to exchange ideas, resources, and know-how

Customer focus

Building strong customer centric relationships and delivering customer-centric solutions

• Gains insight into customer needs
• Identifies opportunities that benefit the customer
• Builds and delivers solutions that meet customer expectations
• Establishes and maintains effective customer relationships

Persuasiveness

Using compelling arguments to gain the support and commitment of others

• Positions views and arguments appropriately to win support
• Convinces others to take action
• Negotiates skillfully in tough situations
• Wins concessions without damaging relationships
• Responds effectively to the reactions and positions of others

KNOWLEDGE, SKILLS AND ABILITIES :

High business acumen and acuity

Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment

Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections

Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation

Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers.

e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)

Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers.

Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy

Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute

S poken and written fluency in English

Bilingual is a plus

Ability and willingness to travel locally, regionally and nationwide up to 75% ; work is primarily conducted off ChenMed premises

This position required use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA :

• High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
• A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
• A minimum of 2 years of business-to-business experience or equivalent management experience preferred
• Relevant sales experience with establishing and maintaining relationships with business / vendor partners
• Experience in telesales to input sales data into a computer while on the telephone with a customer
• This position requires possession and maintenance of a current, valid Driver’s License

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.

We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.

Join our team who make a difference in people’s lives every single day.

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded?

Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly.

The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts.

The Care Promoter 1 is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.

WHAT WE DO : https : / / www.youtube.com / watch?v TxoQMQ9LpKs&t 2s

HOW WE DO IT : https : / / www.youtube.com / watch?v VRwSgUIHMVI&t 2s

WHY THIS JOB IS FOR YOU!

Competitive hourly pay ( starting at $19.00 ) plus quarterly bonus!

Monday through Friday work schedule- 7 : 30 am- 4 : 30 pm or 8 am- 5 pm. NO WEEKENDS!

Approachable team that leans on and supports one another.

Team of leaders who believe in our professional development and career growth.

Certified "Great Place To Work"!

Ranked in Fortune Magazine's "Change the World" list!

Amazing healthcare benefits and 401K with a strong company match!

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

Measures and records patient vital signs; records patient interview and medical history.

Catalogs and communicates patient needs to the PCP, Clinician, Specialist and / or other clinical personnel.

Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.

Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and / or other clinical personnel.

Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens;

performs basic waived lab tests.

Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures;

uses CPR skills when necessary, all under physician supervision.

Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.

Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.

Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology;

and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.

Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.

Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS & ABILITIES :

Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families

Exceptional oral and written communication skills, time management skills and organizational skills

Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders

Mindset focused on resolving problems for patients and achieving team goals

Knowledge of medical products, terminology, services, standards, policies and procedures

Skilled in basic phone and computer operation

Must be detail-oriented to ensure accuracy of reports and data

Ability to maintain effective and organized systems to ensure timely patient flow

Ability to act calmly in busy or stressful situations

Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Ability and willingness to travel locally and / or regionally up to 10% of the time to assist in covering other centers, as needed

Spoken and written fluency in English

EDUCATION AND EXPERIENCE CRITERIA :

High school diploma or equivalent education (GED) required

Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required

A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience

Experience working with geriatric patients is a plus

EMR system experience preferred

Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w / in first 90 days of employment

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.

We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.

Join our team who make a difference in people’s lives every single day.

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded?

Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly.

The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts.

The Care Promoter 1 is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

• Measures and records patient vital signs; records patient interview and medical history.
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and / or other clinical personnel.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and / or other clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens;

performs basic waived lab tests.

Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures;

uses CPR skills when necessary, all under physician supervision.

• Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology;

and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.

• Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
• Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS & ABILITIES :

Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families

Exceptional oral and written communication skills, time management skills and organizational skills

Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders

Mindset focused on resolving problems for patients and achieving team goals

Knowledge of medical products, terminology, services, standards, policies and procedures

Skilled in basic phone and computer operation

Must be detail-oriented to ensure accuracy of reports and data

Ability to maintain effective and organized systems to ensure timely patient flow

Ability to act calmly in busy or stressful situations

Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Ability and willingness to travel locally and / or regionally up to 10% of the time to assist in covering other centers, as needed

Spoken and written fluency in English

EDUCATION AND EXPERIENCE CRITERIA :

High school diploma or equivalent education (GED) required

Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required

A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience

BLS for Healthcare Providers required

Experience working with geriatric patients is a plus

EMR system experience preferred

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.

We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.

Join our team who make a difference in people’s lives every single day.

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded?

Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

WHAT WE DO : https : / / www.youtube.com / watch?v TxoQMQ9LpKs&t 2s

HOW WE DO IT : https : / / www.youtube.com / watch?v VRwSgUIHMVI&t 2s

WHY THIS JOB IS FOR YOU!

• Competitive hourly pay ( starting at $19.00 ) plus quarterly bonus!
• Monday through Friday work schedule- 7 : 30 am- 4 : 30 pm or 8 am- 5 pm. NO WEEKENDS!
• Approachable team that leans on and supports one another.
• Team of leaders who believe in our professional development and career growth.
• Certified "Great Place To Work"!
• Ranked in Fortune Magazine's "Change the World" list!
• Amazing healthcare benefits and 401K with a strong company match!

EDUCATION AND EXPERIENCE CRITERIA :

High school diploma or equivalent education (GED) required

Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required

A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience

Experience working with geriatric patients is a plus

EMR system experience preferred

Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w / in first 90 days of employment

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.

We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.

Join our team who make a difference in people’s lives every single day.