Description

Summary :

Identity Management Engineer I is a strategic positionproviding technical skill and expertise in Identity Managementsolutions utilizing SailPoint (Identity IQ / IdentityNow) / Microsoft Identity Manager.

Familiarity with Single-Sign-Onsolutions leveraging Imprivata and OKTA technologies, among othersis a plus. This engineer is responsible for full life cyclemanagement of these technologies and the environment with extensivetechnical knowledge and experience in operational maintenance,availability, capacity planning, and monitoring.

Day to dayactivities include tactical user provisioning, identityadministration, access management, password management, passwordsynchronization, performance tuning, and monitoring security andcompliance events.

The position also works as part of across-functional team that deals with the full spectrum oftechnology and will fulfill the role of third level support foridentity management technologies, providing training and directionto other technical staff that perform the bulk of the first andsecond level support tasks.

Requirements :

Extensive technical knowledge of MicrosoftIdentity Manager / SailPoint (Identity IQ / IdentityNow) and otherAccess Management tools and Single-sign-on tools and technologies;

including working with tools like OKTA, OneSign, ADFSetc.

• Experience with Directory Servicesspecifically Microsoft ActiveDirectory
• Experience with using relationaldatabases
• Experience with security policies andprocedures
• Exposure to open standardsdevelopment including XML, XSLT, SOAP, AJAX, Java / J2EE, and commandline scripting.
• Knowledge of local and widearea networking on multiple platforms : Windows, Novell, Unix, Linuxand VMware; network protocols and routing;
• network, server, andhost operating systems; IP networking, internet and intranettechnologies; email, groupware, office automation and collaborationtechnologies;

voice and / or data communications; voice and / or datanetworking; Windows desktop OS; server hardware, software, andadministration.

• Bachelor’s degree in ComputerScience, Engineering, Math or related field or equivalentexperience is required.
• A total of five (5)years of experience in large corporate systems environment with awide variety of Information Management systems, networks andtechnologies required.
• Minimum of two (2)years of experience in identity and access management especiallywith SailPoint / Microsoft Identity Manager.
• Prior experience in a health care systems environment is aplus.
• Identity Management A certification inIDM from a recognized industry vendor is aplus.

WorkType : FullTime Summary :

FullTime Summary : Requirements :

Requirements : WorkType :

WorkType : Full Time

Full Time

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path.

Pick your path today! To see what career opportunities we have available, explore below to find your next career!

Responsibilities

System administrators also known as sysadmins information technology (IT) professionals must ensure Acuity International’s computer systems are functioning and meet the needs of the organization.

Sysadmins support, troubleshoot, and maintain computer servers and networks. Must have in-depth knowledge of operating systems, familiarity with hardware, cloud computing skills, knowledge of networks, and excellent communication and interpersonal skills to work directly with employees across the organization and understand their needs, where employees can work as efficiently as possible.

Job Requirements

• Bachelor’s degree in management information systems or related degree
• 2-3+ years of experience in IT or Business Systems
• Certifications will be considered : Windows Server Administration Fundamentals certified, Google IT Support Professional Certification, Red Hat System Administrator Certification, CompTIA Server+ or A+, Network+ certified, and any other relevant credentials for the position.
• Reports directly to the IT Lead.
• Manages Windows, Linux, or Mac systems.
• Assists with upgrading, installing, and configuring application software and computer hardware.
• Troubleshoots and provides technical support to employees.
• Creates and manages system permissions and user accounts.
• Performs regular security tests and security monitoring.
• Monitors the local area network (LAN) for threats or errors.
• Maintains networks and network file systems.
• Will also work closely with Acuity International’s corporate IT teams to ensure company policies and procedures are adhered to and will solicit corporate knowledge of our established informatics and communication systems and processes.

Acuity International is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

For OFCCP compliance, the taxable entity associated with this job posting is :

Acuity-CHS, LLC

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

Be part of a winning team that leads the way in Enterprise Information Management.

Contracts Administrator

The Opportunity :

The Contract Administrator role is primarily responsible for the review and analysis of contract documents, classification of contracts based on defined attributes and entry of contract information into OpenText’s Contract Center.

You are great at :

• Reviewing contracts contained in multiple archives and databases
• Identifying relevant contract and meta data information
• Classifying contracts based on type and content
• Determining in force / active contracts by validating against monthly revenue numbers
• Entering and updating contract information in contract management system
• Assisting in cross training new Contracts Administrator on project requirements
• Working collaboratively with Contracts Administrators working locally or remotely to resolve questions (as required)

Job Requirements : What it takes :

What it takes :

• Bachelor’s degree, college diploma or equivalent experience
• 2 years of experience working with software and technology contracts, either as a contracts administrator, as a legal assistant or as a billing administrator with high visibility to contracts.
• Strong written and verbal communication skills with the ability to translate requirements into defined business solutions.
• Organized, detail oriented, and have the ability to shift easily between a variety of tasks with ease
• Ability to prioritize multiple tasks in a fast paced and changing environment, with minimal supervision
• Working knowledge of Finance and related activities ie : Ability to validate revenue against a contract
• Possess a high degree of critical thinking, analytical and problem-solving skills, logic-based thinking, strong creativity and attention to detail
• Ability to interact with multiple functional teams at OpenText involved in the project; including Legal, Information Technology, Sales and Customer Management and Finance
• Strong working knowledge of Microsoft Word, Excel and Adobe Acrobat
• Amenable to work mid-shift.

Description

The primary purpose of this position is to administer all aspects of the Authority’s network infrastructure, residential wireless networks and VoIP telephony system by installing, configuring, managing, and troubleshooting current systems.

The incumbent leads the planning and implementation of projects for new systems and technologies, as well as the network-related Help Log functions for the Authority.

The incumbent also provides day-to-day technical supervision for lower-level department staff.

All activities must support the San Antonio Housing Authority’s (SAHA’s) mission, strategic goals, and objectives, while producing results that accomplish the goals of the Department of Innovative Technology.

Examples of Duties

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.

Monitors network performance, administering all LAN, WAN, SD-WAN, Wi-Fi related hardware, including servers, network switches, routers, firewalls, IPS, content filters,, access points, wireless controllers, VPN Concentrators, cabling structure, and utilization tools;

Supports and verifies the availability of all fax, elevator, pool lines, VoIPtelephony systems, dial plans, IVRs, call queues, call rules and routes..

Designs large scale public WiFi networks, cloud and virtualization environments; assesses existing infrastructure and incorporates new technology in order to optimize network performance..

Executes all network changes within approved change management window, using IT change management procedures to ensure team communication and documentation.

Develops and maintains appropriate documentation related to network licensing deadlines, systems administration, maintenance, implementations and security certificate licensing.

Secures the network by managing and updating IPS, wildfire, network based antivirus, hardening devices and administering knowbe4 cyber security awareness software.

Designs, installs, configures, and repairs, Digital Signage network, public wi-fi peripherals, Network Security Card and Badge equipment, doors, cameras, and audiovisual hardware and software.

• Provided guidance, mentorship and OJT training to network staff in maintaining the Authority’s LAN, WAN, Wi-Fi, telecommunications, mobile devices, computers, printers, and servers;
• ensures network support for the Authority’s residential wireless network of 50 community rooms and configures VPN network appliances at remote sites to ensure connectivity to key production systems;

including vendors needing access to our internal systems.

Oversees the resolution of network performance issues; provides bandwidth usage; creates graphical reports to resolve network problems.

Responsible for the administrative functions of the Authority’s Ring Central Cloud Voip Communication and Collaboration;

processes user provisioning and deprovisioning as well as produces reports for analytics; ensures that correct permissions are applied to Voip system.

Develops network onboarding and offboarding procedures for all users entering and exiting the Authority. Assist in administering onboarding training and presentations.

Completes the required training through CBT Nuggets and other relevant training platforms.

Leads the installation, development, and maintenance of the Authority’s networks; ensures the daily production ( Help Log’) issues related to networks, Ring Central, mobile devices, Wi-Fi, audio visual, web content filtering, internet access, or cabling requests are resolved within the 48 hour to deliver IT required Quality Service (QS).

Manages cellular plans through providers management portal and ensures all devices are deployed through mobile device management systems.

Keeps Security Top of MInd : Maintains data security and information confidentiality in accordance with legal requirements;

protects our WAN and all its appliances by applying patches and updates in a timely manner to ensure optimum protection of our network infrastructure and in defense of the perimeter.

Performs other duties as assigned.

Behavioral Competencies :

This position requires the incumbent to exhibit the following behavioral skills :

Leadership : Provides direction to people and / or projects by clearly and effectively setting course of action for the department, staff, and tasks;

manages the planning, execution, and achievement of department goals by providing regular communication to staff and stakeholders

Commitment : Sets high standards of performance; pursues aggressive goals and works hard / smart to achieve them; strives for results and success;

conveys a sense of urgency and brings issues to closure; and persists despite obstacles and opposition

Customer Service : Meets / exceeds the expectations and requirements of internal and external customers; identifies, understands monitors and measures the needs of both internal and external customers;

talks and acts with customers in mind; and recognizes working colleagues as customers

Effective Communication : Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing;

demonstrates attention to, and conveys understanding of, the comments and questions of others; and listens effectively

Responsiveness and Accountability : Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work;

and does fair share of work. Complies with procedures and understands the importance of maintaining and managing confidential and proprietary information.

• Teamwork : Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback;
• contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed;

attends, supports, and participates in all team building exercises and events

Continuous Improvement and Innovation : Seeks the continuous improvement of technological business processes and services;

explores out-of-the-box methods and is open to experimenting with new ideas; uses data, knowledge, and strategic decision-making to generate new and innovative solutions

Typical Qualifications

Education and Experience :

Required :

Bachelor’s Degree in information technology, computer science, or related field

4 years of progressively responsible experience in network, telephony, electronic, or computer management.

An equivalent combination of education and experience may be considered.

Must have the ability to learn and use cloud applications such as the Google GSuite applications to include but not limited to : Google Chrome Browser, Gmail, Drive, Calendar, Docs, Sheets and Slides.

Understanding document sharing and collaboration in the cloud. Experience and proficiency with Microsoft Office 365, cloud accessible applications to include but not limited to : One drive, Outlook, Word, Excel and Powerpoint or MAC or PC desktop equivalent is acceptable.

Successful completion of a criminal history background check, education, and work history verification, and drug screening test.

Preferred :

Ability to learn cloud technologies such as LucidChart for diagram , workflow and chart drawing. Experience with Vizio or equivalent is acceptable.

Basic understanding of Virtual Private Network (VPN) access to connect to internal business systems.

License and Certifications :

Texas Class "C" driver's license and be insurable by SAHA’s liability and fleet insurance carrier.

Must have the ability to earn certifications as required by assigned tasks.

CCNA Certification

Technical Skill :

To perform this job successfully, the employee should have :

Strong skills in VPN technologies, Content Filters, Anti-Virus, Anti-Spam software, Google GSuite Apps, Cisco ios, Palo Alto PAN OS and network monitoring software.

Strong and demonstrated understanding of project management phases, techniques, and tools is required. Must have the ability to learn other computer network skills and software programs as relevant to Network Administration appliances and configuration syntax as required by assigned tasks.

Knowledge to Cloud Platforms Technologies as they relate to Network Administration

Knowledge of coaxial, fiber and copper cabling

Knowledge of IPS / IDS, DHCP and DNS.

Knowledge of Palo Alto firewalls

Knowledge of Meraki firewalls and access points

Knowledge of Cisco switches and routers

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting;

standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings.

The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements include occasional lifting / carrying of 5-10 pounds.

Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment.

Subject to sitting, standing, reaching, walking, twisting and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.

Office environment

The noise level in the work environment is usually moderate

High level of interaction with external / internal clients

May be required to work at different properties or sites for interim periods to support business needs

Outside environment

Subject to environmental elements when conducting visits to various sites or participating in outside events.

ADA STATEMENT

In compliance with the Americans with Disabilities Act, the San Antonio Housing Authority will make reasonable accommodation to the known disability of a qualified applicant or employee to enable people with disabilities to enjoy equal employment opportunities, if it would not impose an undue hardship on the operation of the employer’s business.

ETHICS

As a public agency, SAHA is committed to maintaining the highest of ethical standards. Applicants selected for employment are expected to perform work responsibilities with the highest degree of integrity, professionalism and honesty, to merit the respect of our co-workers, clients, partners, vendors and the general public.

Applicants selected for employment are also expected to serve the public with dedication, concern, courtesy and responsiveness.

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

This position specification is not an employment agreement or contract. Management has the exclusive right to alter this position specification at any time, without notice.

SUMMARY OF BENEFITSINSURANCE PLANS

HEALTH INSURANCE - BLUE CROSS / BLUE SHIELD HEALTH PLAN

This is a voluntary benefit for the employees. Employees can choose from two PPO medical plans (750 & 1000). Opportunity Home contributes between 78-85% of the cost.

This is effective on the 1st day of the month following the date of hire.

DENTAL INSURANCE BLUE CROSS / BLUE SHIELD DENTAL PLAN (BLUECARE DENTAL)

This is a voluntary benefit for employees. Opportunity Home contributes 50% of the cost. This is effective on the 1st day of the month following the date of hire.

VISION INSURANCE AVESIS

This is a voluntary benefit for employees. Opportunity Home contributes one third of the cost. This is effective on the 1st day of the month following the date of hire.

LIFE INSURANCE (BLUE CROSS / BLUE SHIELD OF TEXAS)

Life insurance is furnished at no cost to the employee for the amount of one time the employee’s annual salary rounded to the next thousand.

Employees have the option to purchase additional life insurance at their own cost. This benefit is effective immediately.

If additional life insurance is not elected during the first 30 days of employment, enrollment will be subject to the completion of an Evidence of Insurability form.

LONG TERM DISABILITY (BLUE CROSS / BLUE SHIELD OF TEXAS)

Long term disability is furnished at no cost to the employee. The employee will be eligible to receive a weekly benefit of 66.

67% of their basic weekly income. This is effective following 90 days of employment.

SHORT TERM DISABILITY (BLUE CROSS / BLUE SHIELD OF TEXAS)

Short term disability is furnished at no cost to the employee. The employee will be eligible to receive a weekly benefit of 66.

67% of their basic weekly income. This is effective following 90 days of employment.

VOLUNTARY ACCIDENT INSURANCE - (BLUE CROSS / BLUE SHIELD OF TEXAS)

This is a voluntary benefit for employees. This benefit pays for treatments, services, or injuries incurred, as a result of a covered accident.

VOLUNTARY CRITICAL ILLNESS - (BLUE CROSS / BLUE SHIELD OF TEXAS)

This is a voluntary benefit for employees. This benefit helps cover unplanned expenses when recovering from a critical illness.

LEGAL SERVICES - METLAW LEGAL SERVICES

This is a voluntary benefit for employees. This program offers employees convenient access to affordable legal services such as preparation of Wills / Trusts;

Debt Matters; Consumer Protection; Real Estate Matters; Document Preparation and Review, plus various other services.

RETIREMENT PLANS

OPPORTUNITY HOME PENSION PLAN

This is a mandatory benefit. All employees are required to participate in the pension plan following one year of employment.

Opportunity Home contributes 11% and the employee contributes 5% of the gross wages each payroll. This is effective the quarter (January, April, July, or October) following the employee’s one year anniversary.

457 DEFERRED COMPENSATION PLAN - (MISSION SQUARE)

This is a voluntary benefit. This is effective immediately upon receipt of an enrollment application. Minimum contribution is $10 per pay period.

Maximum contribution is subject to IRS laws.

ADDITIONAL BENEFITS

FLEXIBLE SPENDING ACCOUNTS MCGRIFF INSURANCE SERVICES

This is a voluntary benefit. Medical reimbursement and Dependent Care reimbursement accounts allow the employee to save money from their paycheck on a pre-tax basis.

The amount that the employee elects to contribute is not subject to federal income tax, social security or medicare.

FMLA / ADA ADMINISTRATION - ABSENCE MANAGEMENT (COMPSYCH)

This program provides employee leave administration services. Provides direct online tools and resources to employees. Employees / Supervisors deal directly with Intake Specialists who can answer questions, provide consultation, eligibility and guidance.

PAID PARENTAL LEAVE

Opportunity Home contributes 100% for six weeks of paid parental leave.

PTO DONATION

This is a voluntary program. All eligible employees will be allowed to donate PTO from their unused balance to their co-workers in need of PTO who have a major family medical emergency or a major disaster.

Employees who would like to receive donated personal time from their co-workers must generally have a situation that meets the guidelines.

Employees must be employed with Opportunity Home for a minimum of one year to be eligible to donate and / or receive donated personal time.

LIVONGO DIABETES MANAGEMENT (BCBS)

Opportunity Home contributes 100% for this program. Employees and dependents covered under BCBS Medical insurance are eligible for this program.

The program provides escalated treatment options to minimize and delay the ongoing progression of this disease. Features include real time messaging on a connected blood glucose meter;

certified diabetes educators; interventions when readings are out of range; test strips and lancets at no extra cost, delivery at your door.

SMOKING CESSATION PROGRAM (BCBS)

Opportunity Home contributes 100% for this program. Employees and dependents covered under BCBS Medical insurance are eligible for this program.

The program provides assistance with methods to learn how to quit smoking. Features include telephonic coaching via secure messaging;

digital self-management with weekly online lessons; qualified staff, i.e. registered and licensed nurses, dietitians, exercise specialists, health educators and mental health counselors.

EMPLOYEE ASSISTANCE PROGRAM LOGICAL MANAGEMENT

Opportunity Home contributes 100% for six counseling sessions per year and is available to both employees and their family members.

This is effective immediately upon employment.

TUITION REIMBURSEMENT PROGRAM

This benefit is effective after six months of employment.

DISCOUNTED TICKETS

Opportunity Home sells discounted tickets to Santikos Theaters and Fiesta Texas(during the summer months).

GYM REIMBURSEMENT / WEIGHT LOSS PROGRAM

Opportunity Home will reimburse up to $50 per month for an employee’s membership in a gym or nationally recognized weight loss program.

HOLIDAYS

Opportunity Home furnishes employees with 13 paid holidays annually.

Martin Luther King Day January

President’s Day February

Battle of Flowers Day April

Memorial Day May

Juneteenth - June

4th of July July

Labor Day September

Indigenous People’s Day - October

Veteran’s Day - November

Thanksgiving - November

Friday after Thanksgiving - November

Christmas Eve Day - December

Christmas Day - December

PAID TIME OFF (PTO)

Years of serviceTime earned

0-3 years*3 weeks, 4.62 hours accrued per pay period

Over 3 years4 weeks, 6.15 hours accrued per pay period

Over 9 years5 weeks, 7.69 hours accrued per pay period

Maximum of 440 hours of PTO can be held at any time. Once the maximum amount is reached, PTO will stop accruing until some PTO has been used.

01 Do you at least have a Bachelor's Degree in information technology, computer science, or related field?

02 Do you have at least 4 years of progressively responsible experience in network, telephony, electronic, or computer management?

03 Do you have a valid driver's license?

Required Question

• We are seeking a Benefits Administrator for the Total Rewards Department. This role manages the defined-benefit and defined-contribution retirement plan processes defined by the Total Rewards Manager to include vendor management processes for all retirement plan vendor-partners;
• manage the processes for monitoring CDs that fund the retirement plan DDA accounts for annuities to ensure payments can be processed;

prepare the annuity payments and maintains annuity files; leads the exit process for all employees who retire.

Additionally, this role manages the Long-Term-Disability and Worker’s Compensation, and unemployment claims processes.

This role also provides support for all benefit plans Credit Human administers which support employee needs, and assists with answering support questions about coverage and eligibility.

If you have benefits administration experience, you should apply right away! Highlights :

• Manage vendors to coordinate benefit plans, answer inquiries from employees about benefit plans and coordinate open enrollment activities
• Assess capacity and workload for manager in order to handle the own throughput
• Create ongoing ways to harvest insight about unmet customer needs and change current practices based on customer feedback
• Provide written documentation to document all processes and procedures and update when ways to improve processes are discovered
• Provide answers to inquires about retirement eligibility and coordinate retirement and exit interviews for retirees
• Provides support to the Senior Benefits Manager and Total Rewards Manager by providing input into vendor performance reviews Experience : Required
• Minimum 3-years of experience with executing and maintaining business operations processes in 3 of the following 4 areas, required : + compliance management + vendor management + resource management + product / service management
• Minimum 3-years of experience with executing business processes through documentation of processes and design / documentation of procedures
• Minimum 3-years of project planning and implementation experience Preferred
• Experience in Retirement Plan (Defined Benefit and Defined Contribution Plans) process management, payroll coordination and loan management
• Experience with analytical decision making driven by data
• Experience participating in internal and external audits
• Experience with ADA, FMLA, Leave Administration
• Experience in managing Workers Comp Plans
• Experience in working the workforce commission for unemployment plans Education : Required
• Bachelor’s degree in Business, Human Resources, or similar Licenses & Certifications : Required
• HIPPA Certification Preferred
• Career related certification, or ability to obtain one within 2-years Skills & Knowledge : Required
• Demonstrated ability to plan, organize, resource, and track project plans on a rolling 9-month calendar
• Demonstrated customer relationship management and business partnering skills
• Strong interpersonal communication and writing skills
• Teamwork and working with senior level management
• Analytical skills
• Demonstrated knowledge of federal / state employment law / compliance / HRIS / HIPPA
• Advanced Microsoft skills in Word and Excel
• Vendor management and coordination skills
• Change management, conflict management and customer orientation skills Schedule : Monday-Friday, 8 : 30 am-5 : 30 pm Level of Work : 2B Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com / careers. Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human.

Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years.

Degree verifications are conducted if listed on the employment application.

Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and / or fingerprint card.

Applicants must be currently authorized to work in the United States on a full-time basis. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)