Seasonal Trainer , FSD1 Sioux Falls, SD

Full-time
Seasonal Trainer
The Fulfillment Center Trainer works with operations managers, area managers, production assistants and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned.

The ideal candidate will measure production quality and quantity and applies learning tools to improve both. Maintains expert-level knowledge in at least two production departments; evaluates and improves processes within work areas; refines learning tools and techniques across the FC; assists in measuring the effectiveness of learning; measures impact of his/her development efforts; improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development. Identifies areas for associate cross training and support and implements the\ training to support the objective; supports the updating of SOPs and SOP certification of associates and managers; assists in driving success of peak and non-peak training plans.

Excellent communication skills
• Comfortable talking in front of a group as well as one-on-one with an individual
• Able to give and receive feedback effectively
• Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention)

Ability to follow up
• Always meets time commitments and deadlines, is goal oriented
• Checks and tests for understanding
• Gives insight to area managers

Proven people skills
• Works hard for the success of others, constantly remains “customer obsessed”
• Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others
• Is an active listener

Is a technical expert
• Demonstrated ability to consistently function at 100% of expectations
• Understands upstream and downstream variances
• Is able to use resources to expand knowledge and can answer tough questions

Key job responsibilities
Key Responsibilities:
  • Be an extreme owner of associate on-boarding experience and execution. No detail or task is out of this roles scope when it comes to on-boarding experience.
  • Perform work with minimal guidance and supervision.
  • Ensure training rooms are prepared and clean.
  • Setup for training.
  • Welcome and greet new associates, maintaining a high level of positive energy.
  • Talk to both small and large groups, presenting NHO and other material as required.
  • Coordinate actions between Learning, HR, and Operations in an ambiguous and fast paced environment.
  • Conduct audits, and performance coaching.
  • Perform additional trainer duties, or work in path when not on-boarding.
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• Able to give and receive feedback effectively
• Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention)

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• Always meets time commitments and deadlines, is goal oriented
• Checks and tests for understanding
• Gives insight to area managers

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• Works hard for the success of others, constantly remains “customer obsessed”
• Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others
• Is an active listener

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• Demonstrated ability to consistently function at 100% of expectations
• Understands upstream and downstream variances
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