Delivery Station CS Associate - FT (40 Hours) - DCX2 - Mission Viejo, CA
Amazon.com Services LLC
Mission Viejo, CA
The address for this location is: 25725 Jeronimo Road, Mission Viejo, CA 92691
The schedule for this role, subject to change based on business need is: Sunday-Thursday 10:30AM-7:30PM
Except as otherwise required by law, this role pays $18.70 per hour.
This is a Full-Time (40 hours per week) position. The average amount of scheduled hours generally consists of 40 hours per week, with the expectation to work additional hours in a week if there is a customer need.
At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers.
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.
As a Delivery Station Customer Service Associate at a Locker+/Counter+ Hub, you will be responsible for:
The schedule for this role, subject to change based on business need is: Sunday-Thursday 10:30AM-7:30PM
Except as otherwise required by law, this role pays $18.70 per hour.
This is a Full-Time (40 hours per week) position. The average amount of scheduled hours generally consists of 40 hours per week, with the expectation to work additional hours in a week if there is a customer need.
At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers.
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.
As a Delivery Station Customer Service Associate at a Locker+/Counter+ Hub, you will be responsible for:
- Communicating with customers directly in-person, in addition to communicating via phone and email
- Empathizing with and prioritizing customer needs
- Upholding company values and respecting every customer
- Resolving issues and setting appropriate expectations with customers
- Clearly understanding and responding appropriately to the issues that customers present
- Consistently composing grammatically correct, concise, and accurate written responses to customer issues
- Approaching problems logically and with good judgment to ensure the appropriate customer outcome
- Making quick and effective decisions on behalf of the customer
- Working a flexible Full-Time (40+ hours per week) schedule
- Performing the following tasks, with or without reasonable accommodation:
- Carry, lift, push and pull up to 49 pounds
- Frequently push, pull, squat, bend and reach
- Stand and walk during shifts lasting up to 12 hours
- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
- Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
Full-time
Delivery Station Customer Service Associate - FT(40 Hours) - DTU7 - Surprise, AZ
Amazon.com Services LLC
Surprise, AZ
The address for this location is: 13426 North Litchfield Road, Surprise, AZ 85379
The schedule for this role, subject to change based on business need is: Sunday-Thursday 11:00AM-8:00PM
Except as otherwise required by law, this role pays $17.70 per hour.
This is a Full-Time (40 hours per week) position. The average amount of scheduled hours generally consists of 40 hours per week, with the expectation to work additional hours in a week if there is a customer need.
At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers.
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.
As a Delivery Station Customer Service Associate, you will be responsible for:
The schedule for this role, subject to change based on business need is: Sunday-Thursday 11:00AM-8:00PM
Except as otherwise required by law, this role pays $17.70 per hour.
This is a Full-Time (40 hours per week) position. The average amount of scheduled hours generally consists of 40 hours per week, with the expectation to work additional hours in a week if there is a customer need.
At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers.
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.
As a Delivery Station Customer Service Associate, you will be responsible for:
- Managing difficult customer situations while using empathy through phone and email; Responding promptly and prioritizing customer needs; Soliciting customer feedback to improve customer experience.
- Analyzing data; Using stories and experience to complement data; Willing to seek out and develop work flows and procedures; Looking for ways to improve and promote quality; Demonstrating accuracy and thoroughness while meeting established deadlines.
- Using problem solving skills to identify and resolve customer facing issues in a timely manner; Gathering and analyzing information skillfully to develop alternative solutions.
- Effectively communicating; Listening and getting clarification; Focusing on solving customer needs, maintaining confidentiality and following policies and procedures.
- Balancing team and individual responsibilities; Exhibiting objectivity and openness to others' views; Giving and receiving feedback; Contributing to building a positive team environment; Commitments to goals and objectives; Supporting team’s efforts to succeed.
- Treating people with respect; Inspiring the trust of others; Supporting organizational values and goals with integrity.
- Supporting affirmative action and respect diversity.
- Carrying, lifting, pushing and pulling up to 49 pounds.
- Standing, kneeling, crouching, and/or stretching during shifts up to 12 hours long.
- Working in a warehouse production environment where noise level and temperatures vary (personal protective equipment provided).
Full-time
Program Manager, Transportation Engineering Systems
Amazon.com Services LLC
Nashville, TN
At Amazon, we're working to be the most customer-centric company on earth. As a Program Manager, Transportation Engineering Systems (TESS), you will work closely with Business Analysts and Business Intelligence Engineers to drive data-driven decision-making and use broad technical skills to build analytics and reporting capabilities.
In this role, the Program Manager, Transportation Engineering Systems manages transportation network configuration by working with different internal stakeholders and systems, to deliver desired business outcomes. We work at the intersection of business and systems. This role will directly influence the decisions and strategy of TESS by gathering customer needs and insights and mining large and diverse data sets. This position will work directly with business leaders and teams along with various stakeholders to track business goals and initiatives.
Key job responsibilities
- Manage full life-cycle of complex cross-functional programs with considerable impact across multiple organizations
- Develop the overall program strategy, tactically driving teams in and outside of your organization to deliver
- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
- Work in an ambiguous environment, seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
- Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
- Oversee gaps between teams, processes and systems, help teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
- Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
- Create, communicate, and manage budget for projects
We are open to hiring candidates to work out of one of the following locations:
Nashville, TN, USA
In this role, the Program Manager, Transportation Engineering Systems manages transportation network configuration by working with different internal stakeholders and systems, to deliver desired business outcomes. We work at the intersection of business and systems. This role will directly influence the decisions and strategy of TESS by gathering customer needs and insights and mining large and diverse data sets. This position will work directly with business leaders and teams along with various stakeholders to track business goals and initiatives.
Key job responsibilities
- Manage full life-cycle of complex cross-functional programs with considerable impact across multiple organizations
- Develop the overall program strategy, tactically driving teams in and outside of your organization to deliver
- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
- Work in an ambiguous environment, seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
- Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
- Oversee gaps between teams, processes and systems, help teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
- Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
- Create, communicate, and manage budget for projects
We are open to hiring candidates to work out of one of the following locations:
Nashville, TN, USA
Full-time
Sr. Product Manager -Tech, Fire TV Product Management
Amazon.com Services LLC
Sunnyvale, CA
In this role, you will lead the development and launch of some of Fire TV's best selling devices as well as develop new ones. You will make high judgment decisions, present persuasive cases to executive leadership and have enduring impact on the future of Fire TV. Your team will work closely with a high-energy team consisting of HW, OS and software engineering, user experience, finance, marketing, customer service, and Amazon leadership, and ship devices to customers globally. You will lead large teams of 50+ team members through high complexity and high ambiguity product development cycles, while building excellent intuition for one way door decisions. In this role you will also work on hardware systems and platform Software/OS – bringing in your unique perspective into the complex systems that make winning products.
You will work with a broad array of technical and non-tech stakeholders – from design to architecture and core technologies all the way through product development and commercialization. You will have visibility at the highest levels of Amazon's leadership team, and work on our most strategic future initiatives. You will innovate on new devices, features and experiences, even as you manage the operational rigor of rolling out high quality devices on time and within budget. Finally your team will ship - to millions of customers at a scale that only Fire TV can enable.
This role is a good fit for someone creative, who has strong customer focus and 'product sense', combined with an established track record in consumer technology products, connected devices, and a real passion for TV and mobile video entertainment.
Key job responsibilities
• Lead the development of the consumer-focused product strategy and vision for next generation devices and hardware
• Oversee multiple programs in various stages of the lifecycle- from ideation to development to launch/retirement.
• Define creative, high quality, long term product roadmaps based on team strategy and vision
• Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
• Manage prioritization and trade-offs among customer experience, performance and operational support load
• Proactively identify and resolve strategic issues that may impair the team's ability to meet strategic, financial, and technical goals
• Drive product launches in concert with Engineering, Operations Go to Market, PR, and other Product teams
• Create buy-in for the product/feature/service vision and strategy with technical and leadership teams
• Operate with influence across a wide variety of cross functional technical, UX and commercial teams.
We are open to hiring candidates to work out of one of the following locations:
Sunnyvale, CA, USA
You will work with a broad array of technical and non-tech stakeholders – from design to architecture and core technologies all the way through product development and commercialization. You will have visibility at the highest levels of Amazon's leadership team, and work on our most strategic future initiatives. You will innovate on new devices, features and experiences, even as you manage the operational rigor of rolling out high quality devices on time and within budget. Finally your team will ship - to millions of customers at a scale that only Fire TV can enable.
This role is a good fit for someone creative, who has strong customer focus and 'product sense', combined with an established track record in consumer technology products, connected devices, and a real passion for TV and mobile video entertainment.
Key job responsibilities
• Lead the development of the consumer-focused product strategy and vision for next generation devices and hardware
• Oversee multiple programs in various stages of the lifecycle- from ideation to development to launch/retirement.
• Define creative, high quality, long term product roadmaps based on team strategy and vision
• Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
• Manage prioritization and trade-offs among customer experience, performance and operational support load
• Proactively identify and resolve strategic issues that may impair the team's ability to meet strategic, financial, and technical goals
• Drive product launches in concert with Engineering, Operations Go to Market, PR, and other Product teams
• Create buy-in for the product/feature/service vision and strategy with technical and leadership teams
• Operate with influence across a wide variety of cross functional technical, UX and commercial teams.
We are open to hiring candidates to work out of one of the following locations:
Sunnyvale, CA, USA
Full-time
Senior Finance Business Analyst , Financial Operations
Amazon.com Services LLC
Arlington, VA
At Amazon we strive to be Earth's most customer-centric company. Our passion for invention leads us to continually pioneer and globalize new businesses and customer offerings. As a result, Amazon continues to grow and evolve across many different business lines from Retail, Digital and Advertising to AWS, Logistics and Healthcare.
Finance Operations (FinOps) supports all business lines, in every geography across Amazon. By paying our Vendors and Suppliers (Procure to Pay), collecting cash (Order to Cash) and paying our employees (Payroll), on time and accurately, and with the best vendor and employee experience, FinOps plays a vital role as Amazon strives to be Earth's most customer-centric company.
As Amazon continues to grow so does the demand for our FinOps services. To support this expansion, the Global Business Analysis (GBA) Team is recruiting a Customer Obsessed, analytical and detail oriented Senior Business Analyst (BA) to join our FinOps Program Management Office (PMO). We’re not an average company and this is definitely not your average business analyst position. You’ll have the opportunity to really make a difference in a high growth environment, where you will have the ability to work on complex projects that meet our Business and Customer needs, are delivered to a high controllership standard and are scalable and repeatable into the future. This is an exciting, hands-on opportunity to join an area that touches every aspect of Amazon’s wide range of businesses globally.
The Senior Business Analyst performs detailed requirements analysis from a people, process and technology perspective, with a razor-sharp focus on the customer. You will:
- Lead requirements analysis, validation, verification and approval, ensuring that requirements are complete, consistent, feasible and traceable.
- Translate business and customer requirements, leveraging data analysis tools to provide timely, meaningful and consumable information that drives significant business value.
- Work with Amazon’s technical teams, process owners and subject matter experts to effectively design, develop, test and launch automated, scalable solutions that address customer needs while meeting our high controllership standards.
- Ensure requirements traceability and manage change requirements through effective change control processes and tools.
- Dive deep to evaluate business processes and identify problems and opportunities.
- Partner with operational teams and process owners to problem solve during design, testing and deployment. Ensure efficient transition to operational business as usual.
- Create business analysis artefacts and processes that can be standardized and repeated, increasing the maturity and effectiveness of our teams.
- Develop optimization and automation strategies of business processes.
- Influence stakeholders to ensure relevant deadlines are met; communicate critical information effectively to stakeholders, including senior leadership, to facilitate rapid decision making and problem solving.
Who are we looking for? - To succeed, you will demonstrate the ability to work independently while dealing with high levels of ambiguity.
- You have a natural analytical way of thinking, diving deep into a problem, product and process and be able to explain difficult concepts to tech and non- tech users.
- Additionally, you will have a proven ability to learn quickly, distil complex scenarios into easily understandable synopses and communicate persuasively, in both written and oral form.
Amazon highly values diversity and has a number of initiatives in place to facilitate career opportunities and support individual career growth, including flexible working. There is a structured and supportive on-boarding environment to support new starters in getting up to speed quickly.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA
Finance Operations (FinOps) supports all business lines, in every geography across Amazon. By paying our Vendors and Suppliers (Procure to Pay), collecting cash (Order to Cash) and paying our employees (Payroll), on time and accurately, and with the best vendor and employee experience, FinOps plays a vital role as Amazon strives to be Earth's most customer-centric company.
As Amazon continues to grow so does the demand for our FinOps services. To support this expansion, the Global Business Analysis (GBA) Team is recruiting a Customer Obsessed, analytical and detail oriented Senior Business Analyst (BA) to join our FinOps Program Management Office (PMO). We’re not an average company and this is definitely not your average business analyst position. You’ll have the opportunity to really make a difference in a high growth environment, where you will have the ability to work on complex projects that meet our Business and Customer needs, are delivered to a high controllership standard and are scalable and repeatable into the future. This is an exciting, hands-on opportunity to join an area that touches every aspect of Amazon’s wide range of businesses globally.
The Senior Business Analyst performs detailed requirements analysis from a people, process and technology perspective, with a razor-sharp focus on the customer. You will:
- Lead requirements analysis, validation, verification and approval, ensuring that requirements are complete, consistent, feasible and traceable.
- Translate business and customer requirements, leveraging data analysis tools to provide timely, meaningful and consumable information that drives significant business value.
- Work with Amazon’s technical teams, process owners and subject matter experts to effectively design, develop, test and launch automated, scalable solutions that address customer needs while meeting our high controllership standards.
- Ensure requirements traceability and manage change requirements through effective change control processes and tools.
- Dive deep to evaluate business processes and identify problems and opportunities.
- Partner with operational teams and process owners to problem solve during design, testing and deployment. Ensure efficient transition to operational business as usual.
- Create business analysis artefacts and processes that can be standardized and repeated, increasing the maturity and effectiveness of our teams.
- Develop optimization and automation strategies of business processes.
- Influence stakeholders to ensure relevant deadlines are met; communicate critical information effectively to stakeholders, including senior leadership, to facilitate rapid decision making and problem solving.
Who are we looking for? - To succeed, you will demonstrate the ability to work independently while dealing with high levels of ambiguity.
- You have a natural analytical way of thinking, diving deep into a problem, product and process and be able to explain difficult concepts to tech and non- tech users.
- Additionally, you will have a proven ability to learn quickly, distil complex scenarios into easily understandable synopses and communicate persuasively, in both written and oral form.
Amazon highly values diversity and has a number of initiatives in place to facilitate career opportunities and support individual career growth, including flexible working. There is a structured and supportive on-boarding environment to support new starters in getting up to speed quickly.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA
Full-time
Vendor Manager, Amazon Fresh Grocery (Seattle, Los Angeles, New York City, Arlington, VA, Nashville, Austin)
Amazon.com Services LLC
New York, NY
Location for this position can be Seattle, Los Angeles, New York City, Arlington, VA, Nashville, and Austin.
We are looking for a curious, customer obsessed, driven and creative individual to join the Amazon Fresh vendor management team. The Vendor Manager will engage directly with multiple internal teams to optimize the assortment for key vendors and brands. You will utilize a wide range of skills and work across major functional areas such as category management, pricing, inventory management, operations, marketing, and finance to drive the performance of strategic vendor partners at Amazon. You will own a wide SKU count for your vendors so that your work is varied and challenging.
The candidate possesses experience in buying, marketing, and/or finance, with a track record of successful relationship management, strong analytical acumen, and experience generating and managing reporting and analysis. Great communication skills and understanding of Excel will be essential to your success. The ideal candidate is a self-starter who will take ownership of projects and business problems to deliver a successful result.
Our environment is fast-paced, and requires someone who is flexible, detail-oriented, analytical, and comfortable working with multiple teams, vendors, partners, and management.
On a day to day basis, you will:
- Be the ‘business owner’ for your vendors and brands, working autonomously and possessing a complete understanding of internal and external variables that impact your vendors
- Coordinate cross-functional teams, and communicate with internal and external partners, while meeting tight deadlines
- Conduct financial analysis of business opportunities to meet and exceed revenue and profitability goals for your vendors
- Analyze weekly and monthly vendor performance metrics and manage communication with internal and external stakeholders to hit financial targets
- Provide input for your vendor and brands regarding promotional activity, space allocation, pricing, productivity analysis, and forecasting
We are open to hiring candidates to work out of one of the following locations:
New York, NY, USA
We are looking for a curious, customer obsessed, driven and creative individual to join the Amazon Fresh vendor management team. The Vendor Manager will engage directly with multiple internal teams to optimize the assortment for key vendors and brands. You will utilize a wide range of skills and work across major functional areas such as category management, pricing, inventory management, operations, marketing, and finance to drive the performance of strategic vendor partners at Amazon. You will own a wide SKU count for your vendors so that your work is varied and challenging.
The candidate possesses experience in buying, marketing, and/or finance, with a track record of successful relationship management, strong analytical acumen, and experience generating and managing reporting and analysis. Great communication skills and understanding of Excel will be essential to your success. The ideal candidate is a self-starter who will take ownership of projects and business problems to deliver a successful result.
Our environment is fast-paced, and requires someone who is flexible, detail-oriented, analytical, and comfortable working with multiple teams, vendors, partners, and management.
On a day to day basis, you will:
- Be the ‘business owner’ for your vendors and brands, working autonomously and possessing a complete understanding of internal and external variables that impact your vendors
- Coordinate cross-functional teams, and communicate with internal and external partners, while meeting tight deadlines
- Conduct financial analysis of business opportunities to meet and exceed revenue and profitability goals for your vendors
- Analyze weekly and monthly vendor performance metrics and manage communication with internal and external stakeholders to hit financial targets
- Provide input for your vendor and brands regarding promotional activity, space allocation, pricing, productivity analysis, and forecasting
We are open to hiring candidates to work out of one of the following locations:
New York, NY, USA
Full-time
Control Systems Technician - Indianapolis, IN
Amazon.com Services LLC
Indianapolis, IN
About Maintenance at Amazon:
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey!
About the Role:
As a Control Systems Technician, you will focus on equipment troubleshooting and maintaining material handling equipment (MHE) such as conveyors, sortation systems, scanners, cameras, print and apply labeling systems, scales, HMI systems, and control cabinets. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to
- Promote a safe working environment by following all safety procedures
- Maintain material handling control systems, industrial, motor control systems, servo and frequency drives, and electrical distribution systems
- Monitor Material Handling Equipment (MHE) metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies
- Utilize Operation System Assessment reports to improve material handling system reliability through preventive maintenance tasks completion and identifies deficiency repairs
- Escalate to operations and network support resources for guidance and assistance to restore equipment back to operational mode with minimal downtime impact for Operations
- Communicate technical issues to RME and Amazon Operations Leadership
- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation
We are open to hiring candidates to work out of one of the following locations:
Indianapolis, IN, USA
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey!
About the Role:
As a Control Systems Technician, you will focus on equipment troubleshooting and maintaining material handling equipment (MHE) such as conveyors, sortation systems, scanners, cameras, print and apply labeling systems, scales, HMI systems, and control cabinets. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to
- Promote a safe working environment by following all safety procedures
- Maintain material handling control systems, industrial, motor control systems, servo and frequency drives, and electrical distribution systems
- Monitor Material Handling Equipment (MHE) metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies
- Utilize Operation System Assessment reports to improve material handling system reliability through preventive maintenance tasks completion and identifies deficiency repairs
- Escalate to operations and network support resources for guidance and assistance to restore equipment back to operational mode with minimal downtime impact for Operations
- Communicate technical issues to RME and Amazon Operations Leadership
- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation
We are open to hiring candidates to work out of one of the following locations:
Indianapolis, IN, USA
Full-time
Control Systems Lead - Rossford, OH
Amazon.com Services LLC
Rossford, OH
About Maintenance at Amazon:
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey!
About the Role:
As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to
- Promote a safe working environment by following all safety procedures
- Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems.
- Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.
- Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems
- Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability
- Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building
- Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems
- Develop training plans for Control Systems Technicians
- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation
We are open to hiring candidates to work out of one of the following locations:
Rossford, OH, USA
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey!
About the Role:
As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to
- Promote a safe working environment by following all safety procedures
- Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems.
- Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.
- Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems
- Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability
- Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building
- Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems
- Develop training plans for Control Systems Technicians
- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation
We are open to hiring candidates to work out of one of the following locations:
Rossford, OH, USA
Full-time
Building Wellness Manager - Vandalia, OH
Amazon.com Services LLC
Vandalia, OH
Reliability, Maintenance, and Engineering (RME) is hiring for Building Wellness Managers!
At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.
The Building Wellness Manager will supervise, lead and support operations, inspect, and maintain processes to mechanical, electrical and plumbing equipment and systems in assigned facilities. They perform inspections and repairs to assigned property interior and exterior areas, including walls and flooring, installed fixtures, roofing systems, lighting, etc.
Key job responsibilities
Responsibilities Include, but are not limited to
- Ensure work performed is accomplished efficiently with a minimum amount of disruption and inconvenience
- Supervise and implement the preventative maintenance program
- Schedule preventative maintenance with a minimum disruption of building services
- Perform and/or delegate preventative maintenance tasks to the appropriately qualified maintenance staff member
- Order parts and equipment required for repair
- Maintain and install new equipment and facilities
- Provide training and supervision aimed at expanding the capabilities of the operations staff
- Demonstrate the proper use and care of tools and instruments
- Give hands on instruction in basic maintenance, safety, and trouble-shooting procedures
- Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials
- Maintain a clean and safe workplace
- Recommend and estimate facilities repairs and improvements for inclusion in the annual budget
- Maintain and ensure availability of an adequate operating inventory of tools and supplies
- Prepare and submit purchase order requests, develop sources for stock materials, and perform periodic checks for supplies
- Lift a minimum of 50 lbs. and use ladders up to 30 ft., with or without reasonable accommodation
We are open to hiring candidates to work out of one of the following locations:
Vandalia, OH, USA
At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.
The Building Wellness Manager will supervise, lead and support operations, inspect, and maintain processes to mechanical, electrical and plumbing equipment and systems in assigned facilities. They perform inspections and repairs to assigned property interior and exterior areas, including walls and flooring, installed fixtures, roofing systems, lighting, etc.
Key job responsibilities
Responsibilities Include, but are not limited to
- Ensure work performed is accomplished efficiently with a minimum amount of disruption and inconvenience
- Supervise and implement the preventative maintenance program
- Schedule preventative maintenance with a minimum disruption of building services
- Perform and/or delegate preventative maintenance tasks to the appropriately qualified maintenance staff member
- Order parts and equipment required for repair
- Maintain and install new equipment and facilities
- Provide training and supervision aimed at expanding the capabilities of the operations staff
- Demonstrate the proper use and care of tools and instruments
- Give hands on instruction in basic maintenance, safety, and trouble-shooting procedures
- Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials
- Maintain a clean and safe workplace
- Recommend and estimate facilities repairs and improvements for inclusion in the annual budget
- Maintain and ensure availability of an adequate operating inventory of tools and supplies
- Prepare and submit purchase order requests, develop sources for stock materials, and perform periodic checks for supplies
- Lift a minimum of 50 lbs. and use ladders up to 30 ft., with or without reasonable accommodation
We are open to hiring candidates to work out of one of the following locations:
Vandalia, OH, USA
Full-time
Assistant Manager, Operations
Amazon.com Services LLC
Missoula, MT
Please note: this role requires open flexibility to work 10 hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.
ABOUT AMAZON
Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Assistant Manager. In this role, you will lead and be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!
Key job responsibilities
- Support, mentor, and motivate others
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
- Work a flexible schedule (weekends and/or overnight shifts)
We are open to hiring candidates to work out of one of the following locations:
Missoula, MT, USA
ABOUT AMAZON
Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Assistant Manager. In this role, you will lead and be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!
Key job responsibilities
- Support, mentor, and motivate others
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
- Work a flexible schedule (weekends and/or overnight shifts)
We are open to hiring candidates to work out of one of the following locations:
Missoula, MT, USA
Full-time
Area Manager II - Lowell, AR, RSR
Amazon.com Services LLC
Lowell, AR
Please note: this role requires open flexibility to work 10 hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.
ABOUT AMAZON
Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!
Key job responsibilities
- Support, mentor, and motivate your team
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
- Work a flexible schedule (weekends and/or overnight shifts)
We are open to hiring candidates to work out of one of the following locations:
Lowell, AR, USA
ABOUT AMAZON
Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!
Key job responsibilities
- Support, mentor, and motivate your team
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
- Work a flexible schedule (weekends and/or overnight shifts)
We are open to hiring candidates to work out of one of the following locations:
Lowell, AR, USA
Full-time
Operations Manager - Sioux Falls, SD
Amazon.com Services LLC
Sioux Falls, SD
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements:
* Support, mentor, and motivate your salaried and hourly workforce
* Lead large-scope projects with site and regional impact
* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
* Manage safety, quality, productivity, and customer delivery promises
* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
* Stand/walk for up to 12 hours during shifts
* Work in an environment where the noise level varies and can be loud
* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
* Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.
We are open to hiring candidates to work out of one of the following locations:
Sioux Falls, SD, USA
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements:
* Support, mentor, and motivate your salaried and hourly workforce
* Lead large-scope projects with site and regional impact
* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
* Manage safety, quality, productivity, and customer delivery promises
* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
* Stand/walk for up to 12 hours during shifts
* Work in an environment where the noise level varies and can be loud
* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
* Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.
We are open to hiring candidates to work out of one of the following locations:
Sioux Falls, SD, USA
Full-time