Overview

Marriott Westchase is looking for Full-Time Front Desk Agents!

The successful Front Desk Agent has a friendly, compassionate, and upbeat personality with great communication skills. Our ideal candidate should also have a servants’ heart approach to customer service and a strong desire to elevate the guest experience.

In addition, the ideal candidate must have the passion and desire to be self-motivated, dependable, exhibit multitasking skills and enjoy a fast-paced work environment from time-to-time.

You will deliver consistent superior customer service while understanding your duty to accommodate guests during their stay in an attentive, courteous and friendly manner with the utmost professionalism.

Additionally, you understand the importance of going above and beyond when needed to support your team and ensure that the guest have a positive and memorable experience.

Our culture and values : Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to Be The Difference and is recognized in the industry as a people-first organization both in spirit and in practice, a workplace of respect, collaboration, honesty, and integrity, and an organization that is dedicated to developing individuals on their career path.

This is a Full-Time position that requires the flexibility to be able to work a combination of weekdays and weekends both AM / PM shifts, Weekend, and Holidays.

Key Responsibilities :

• Greets, registers, and assigns rooms to guest following established check-in / check-out procedures.
• Address guest complaints and resolve problems to their completion; following up with other departments if needed to ensure resolution.
• Completes AM and / or PM checklist.
• Issues room keys and, follows room keys procedures.
• Keeps up to date with room availability and guest accounts.
• Computes bills, collects payment, and makes change for requests.
• Makes and conforms reservations.
• Posts charges such as room, food, and liquor.
• Maintains knowledge of various room types and rates.

Qualifications

Key Requirements :

• Prior hospitality experience is a must! Preferably with a full-service hotel.
• Must have exceptional customer service skills with appropriate behavior and appearance expected at a 5-Star hotel.
• Excellent command of English; verbal, reading and writing, and can effectively communicate information.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
• Basic mathematical skills required.
• Ability to access and accurately input information using a moderately complex computer system.
• Ability to stand for long periods, up to entire shift; walk and / or continuously movement to perform behind the front desk.
• Ability to prepare complex reports of room availability and revenues generated.
• Hearing and visual ability to observe and detect signs of emergency situations.

Excellent Benefits!

401k after 90 days, company match to 4%

Medical / Dental / Vision Insurance eligible after 90 days

Company-paid Life Insurance

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Awesome Vacation and Paid Time-Off Policies

Marriott Hotel Discounts Worldwide

Pyramid Global Hospitality Discounts

Pyramid Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Pyramid Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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Description

SECTION 1 : Job Summary (Summary of the basic functions of the position)

The front desk clerk performs routine clerical, secretarial and administrative work in answering

telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

SECTION 2 : Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Qualifications

SECTION 3 : Experience Requirements

One (1)+ year of retail or clinical front desk experience, preferred

SECTION 4 : Knowledge, Skills and Abilities Requirements

• Detail oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support needs Able to communicate effectively in English, both verbally and in writing
• Mathematical and / or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 5 : Supervisory Responsibilities :

• This position has no supervisory responsibilities.

Please do not call the clinic and read until the end.

CAMPBELL HEALTH CENTER IS EXPANDING!

We are in search of a receptionist! We are in search of an outgoing and responsible team member who will be the face of the office when the patient makes contact.

We offer a competitive salary, health insurance and paid time off, and bonus / incentive with production.

Attributes We Are Looking For

• A deep love for natural healthcare
• An Attitude of Gratitude
• Obsessive Commitment to TIME and punctuality
• Obsessive Commitment to Excellence
• Growth - Strive to become Better Every Day
• Hungry - Ambition, Drive and gumption
• Extreme Ownership - Own it all, good and bad, all of it
• Sparks Speed- DO IT QUICKLY
• Courageous : SPEAK UP
• Reliable : Be someone others can count on
• Resourceful : Figure it out mentality
• Consistent : Regardless of the situation

Requirements

• Minimum High school graduate
• 2-5 years of experience is preferred but not required
• Strong communication and time management skills
• A great attitude and desire to serve others
• Bilingual : Spanish - spoken and written preferred but not required

Compensation : $38,000

$38,000

Responsibilities :

• Ensure the security of the building by having visitors follow necessary sign-in protocol
• Assist with other administrative tasks, such as data entry, copying, filing etc.
• Take incoming phone calls and respond to emails and ensure the appropriate people receive all relevant information
• Handle deliveries and manage incoming and outgoing mail
• Welcome fellow employees, clients, and visitors when they enter the building and give them any pertinent information or directions

Qualifications :

• Has experience answering telephone calls and troubleshooting stressful situations
• Displays impeccable interpersonal, time management, organizational, and customer service skills
• Has previous experience with word processing programs and basic computer skills
• 1+ year of front desk receptionist experience or related job experience preferred
• Minimum High school graduate
• 2-5 years of experience is preferred but not required
• Strong communication and time management skills
• A positive attitude and desire to serve others
• Bilingual : Spanish - spoken and written preferred but not required

About Company

We are a comprehensive clinic that specializes in the treatment of chronic pain, regenerative medicine, and the treatment of neuropathy.

Description

Full-time and Part-Time Positions Available.

Blossom Hotel Houston is the newest luxury property located in the heart of Bayou City. Whether traveling for business or leisure, you will enjoy the lunar-inspired property for its stellar culinary offerings, luxurious amenities and services, spacious guestrooms, a rooftop pool with expansive views, and a plethora of event and meeting spaces fit for every occasion.

Conveniently located, guests can enjoy the diversity of Houston by exploring via a complimentary Mercedes-Benz shuttle to nearby attractions such as NRG Stadium, Texas Medical Center, the Houston Zoo, Museum District, Rice University / Rice Village, and numerous world-class restaurants.

Note : within 3 miles radius and subject to availability)

Blossom Hotel Houston is proud to be in the Top 3 of all Houston hotels on both TripAdvisor and Expedia, demonstrating its commitment to excellence and exceptional hospitality.

Crescent Hotels & Resorts stands out in our industry because of our passion for our people and the culture of hospitality.

Our full-time associates enjoy competitive salaries and a generous benefit package including :

• Medical, Dental and Vision Insurance
• 401(k) with Company Match
• Paid vacation and personal time
• 7 paid holidays per year
• Membership in an exclusive employee travel program with special rates at Crescent Hotels

We believe in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience.

We offer professional development, mentoring and training to help you get to where you want to go.

We can’t wait to welcome you to the Crescent / Blossom team. Apply today!

Who Are We?

We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far.

At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s of the utmost importance that we all see the patient as a unique individual and demonstrate that their care plan is designed around each of their needs.

We’ll do whatever it takes to put a smile on each patient’s face, so the rest of the world can see how amazing it is. We truly change people’s lives.

Do you want to be a part of our life changing team?!

Our Front Desk team members, otherwise known as Patient Concierges, provide 5 star patient experience, serving as the first impression and final memory for the interactions at Jefferson.

Patient concierges greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns;

process patient paperwork and insurance verifications; and schedule patient appointments including new patients, recall, or emergencies.

Patient Concierges are also cross-trained on basic back office functions to help support the 5-star patient experience.

What You’ll Do

• Provide excellent customer service to patients
• Be the first impression welcoming patients to the office and the final friendly face they see after their visit
• Perform administrative duties such as assisting with patient paperwork, scheduling appointments, verifying insurances, and other front office duties as assigned

Who We’re Looking For

• Someone dedicated to going above and beyond to ensure the best customer service and experience
• Excellent communicator and motivator to confidently educate our patients; lead our teams by building relationships of trust, open communication, and a collaborative office culture
• Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities

The Perks!

• Competitive pay and bonus structure starting salary $12 / hour and bonuses of up to $800 / month*!
• New Grads welcome!
• Growth and advancement opportunities for leadership roles
• Vacation and PTO
• $25,000 of Company-paid Life Insurance
• Wide variety of additional benefits including :
• Medical
• Dental
• Vision
• Short-term and Long-term Disability
• Health Saving Account
• Flexible Spending Account
• Dependent Care Spending Account
• Supplement Life Insurance for you or your dependents
• 401(k)
• Accident
• Critical Illness
• Identity Protection
• Team Member Assistance Program

Basic Qualifications

• Customer service experience
• High School Diploma or equivalent required
• Intermediate Microsoft office proficiency, specifically Excel, Outlook and Word

Preferred Qualifications

• Dental office management experience, especially in a multi-specialty office, highly preferred
• Knowledge of Dentrix and Dolphin dental software
• CPR-BLS, RDA, or other related dental certifications